6929 Customer Engagement Jobs - Page 38

What You ll Do Craft, define and lead product management strategies and efforts for our growing portfolio including product lifecycle priorities, strategically themed, EPIC-level Agile planning, execution leadership, market analysis and positioning, business and sales enablement and customer engagement/ opportunity support. Continuously discover, hypothesize, test, and iterate on product solutions that solve customer problems. Relentless pursue product/market fit. Synthesize Solera s strategic and competitive position and assets across all 4 pillars, collaborating with business teams and peer product leads to employ synergy in both products and customer segments. Execute strong financial, pr...

Solution Architect Home Architect Solution Architect Job Summary We are seeking a dynamic and experienced Presales Solution Architect to join our team. In this role, you will be a key technical advisor in the sales process, working closely with account executives, partners, and customers to understand requirements and design tailored solutions that align with customer needs and business goals. Key Responsibilities Collaborate with sales teams to understand customer requirements and provide technical expertise during the presales cycle. Design and present scalable, secure, and high-performance solutions that align with customer goals. Create and deliver compelling presentations, demos, POCs (...

What You ll Do Craft, define and lead product management strategies and efforts for our growing portfolio including product lifecycle priorities, strategically themed, EPIC-level Agile planning, execution leadership, market analysis and positioning, business and sales enablement and customer engagement/ opportunity support. Continuously discover, hypothesize, test, and iterate on product solutions that solve customer problems. Relentless pursue product/market fit. Synthesize Solera s strategic and competitive position and assets across all 4 pillars, collaborating with business teams and peer product leads to employ synergy in both products and customer segments. Execute strong financial, pr...

Position Summary... Job Summary A highly engaged and communicative Manager, Workforce Planning to own forecasting and capacity management for one of our key business verticals within Customer Engagement Services (CES). Reporting to the Senior Manager, Workforce Planning, you will play a pivotal role in shaping and delivering accurate workforce forecasts that align directly with business realities and operational needs. This position is ideal for someone who thrives on cross-functional partnership, operational immersion, and turning data into actionable plans that improve customer experience and efficiency. What youll do... About the Role The Workforce Planning team within Customer Engagement...

Job Description Summary: As Senior Director, CCL (Customer Commercial Leadership) Reliance, you will lead and execute integrated, consumer-centric strategies for the Reliance customer group (B2C and B2B2C) to deliver sustainable revenue and margin growth. You ll own key customer relationships, elevate shopper experiences at the point of purchase, and guide a high-performing team to build world-class, value-based partnerships. Key Responsibilities Strategic Leadership Design and deploy occasion-driven activation and portfolio strategies tailored to Reliance s business models, ensuring customer-back planning across all touchpoints. Shape long-range and annual business plans for Reliance, align...

Job Description Summary: As Senior Director, CCL On Premise Entertainment Customers, you will shape and lead integrated, consumer-centric strategies that elevate Coca-Cola s presence across premium on-premise venues and entertainment platforms. You will steer sustainable revenue and margin growth, win market share, and drive consumption incidence by bringing the voice of the customer into every stage of strategy and execution. As the system s subject matter expert for this channel, you will influence the highest levels both internally and externally to deliver breakthrough results. Key Responsibilities Strategic Leadership Design and execute long-term, customer-back strategies for On Premise...

Job Description Summary: As Senior Director, CCL On Premise Entertainment Customers, you will shape and lead integrated, consumer-centric strategies that elevate Coca-Cola s presence across premium on-premise venues and entertainment platforms. You will steer sustainable revenue and margin growth, win market share, and drive consumption incidence by bringing the voice of the customer into every stage of strategy and execution. As the system s subject matter expert for this channel, you will influence the highest levels both internally and externally to deliver breakthrough results. Key Responsibilities Strategic Leadership Design and execute long-term, customer-back strategies for On Premise...

About The Role Job Role: Enhancement of Deposit pool from Customers " Establishing standards and delivery of service " Sale of non-deposit products. Cross selling targets progressively " Sale of MF and Insurance products " Fee Income " Branch Administration " Regulatory Compliance " Manage productivity and overall morale of branch team members " Overall responsible for break-even and P&L of branch Job Requirements" Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities " Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB " Good Leadership skills (though more tactical than strategic) " ThinkerDoer 40:60 " In-de...

About The Role CEC - Unit Manager - Inbound CEC - Unit Manager - Inbound-Customer Experience Center-Contact Centre Inbound Department Customer Experience Center Location Thane/Noida Reporting Relationship CEC Head Position Grade Associate Vice President/Vice President Job Role Responsible for management of the Inbound teams for Liabilities/Assets or Cards Partnering & collaborating with sponsoring business Verticals for new mandates Meeting Budgeted Productivity and Cost to Income ratios as per Service level agreements with Principals. Ensuring superior service & sales delivery for a range of diverse financial services in a highly quality focused and challenging environment. Strategize and i...

Complete JD is available on our LinkedIn page, Proslisi Visit and take a look. Position: Sr. B2B Sales Experience: 812 Years Budget: Up to 15 LPA (depending on experience) Location: Bangalore Work Mode: Work from Office Annual bonus

Job Title: Presales Intern Department: Sales / Solution Engineering Reports To: Presales Manager / Solution Architect Lead LocationHyderabad Role Summary We are looking for a dynamic and detail-oriented Presales Intern to support our technical sales and solutioning efforts. This internship offers a unique opportunity to learn the fundamentals of solution consulting, client engagement, and proposal development while working closely with cross-functional teams. You will assist in preparing proposals, demos, presentations, and contribute to the presales lifecycle from requirement gathering to documentation. Key Responsibilities Assist the presales team in understanding client needs and preparin...

To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute 2-4 years of relevant work experience (preferably NBFC) ...

Client relationship management: Strong interpersonal skills to build and maintain high trust and long term relationship with clients Communication: Excellent verbal and communication skills for conveying complex concepts clearly Sales and Negotiation Skills: Proven track record in sales, with the ability to meet and exceed targets Financial Acumen: In-depth understanding of banking products, services, and financial markets Ability to analyse financial statements and provide sound financial advice Problem-Solving AbilitiesStrong analytical and problem-solving skills to address needs and challenges Provide financial solutions to the Priority customers while maintaining high service standards M...

To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute 2-4 years of relevant work experience (preferably NBFC) ...

Ensure efficient daily operation of a branch, including lending, product sales and customer service in accordance with the bank s objectives Prepare the plan for the growth of branch business in consultation with the Cluster Head Implement the plan through the Branch team so as to achieve the top line goals Establish and strengthen relations with key customers (eg top 10%) to generate sustained business Review daily/ periodic reports (eg overdrawn accounts, temporary overdrafts, cash retention limit, office accounts, etc) and take proactive action to ensure profitable and ethical business Ensure audit related deliverables, both internal and external are met as per the prescribed norms Ensure...

About Branch Banking: With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role: The Branch Head (BH) is responsible for coordinating and overseeing all branch operations and implementing strategies to increase productivity and performance levels in order to achieve the branch s financial targets. They are responsible for ensuring the smooth functioning of the branch and its compliance...

Role: Customer Experience Associate (L2) PE Team (Voice Process) Location: Bangalore – Kudlu Gate (Work from Office) Working Days: 5 days/week | 2 days rotational off Job Summary We are seeking a Customer Experience Associate (L2) to handle voice-based customer interactions through CSAT calls, gather structured feedback, and conduct detailed analysis to identify areas of improvement. The ideal candidate should have strong ownership skills, excellent communication abilities, and a passion for enhancing customer experience. Key Responsibilities Conduct CSAT calls (voice process) and gather structured customer feedback. Ensure timely follow-ups while maintaining high-quality interactions. Maint...

As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits They will be required to use their communication skills to add new customers and Cross Sell of Bank products As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer BROs are expected to process customer transactions and Service requests w...

Quarterback cross-functional core team members involved in engaging and supporting the customer, driving to design wins and revenue capture Alongside Sales, be a primary contact point in customer engagements, evangelizing AMD data center GPU technologies/products and capabilities Drive and manage all pre-design win efforts and deliverables, including complex/enterprise-class engineering engagement which include scoping of any customer-specific customizations and support requirements Contribute to the setting of account strategy, the resulting tactical milestones, and leading the team to achieve them. Create and execute GTM and demand generation plans to bring customers to AMD GPUs Understand...

As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits They will be required to use their communication skills to add new customers and Cross Sell of Bank products As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer BROs are expected to process customer transactions and Service requests w...

As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits They will be required to use their communication skills to add new customers and Cross Sell of Bank products As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer BROs are expected to process customer transactions and Service requests w...

As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits They will be required to use their communication skills to add new customers and Cross Sell of Bank products As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer BROs are expected to process customer transactions and Service requests w...

As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits They will be required to use their communication skills to add new customers and Cross Sell of Bank products As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer BROs are expected to process customer transactions and Service requests w...

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to us...

As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits They will be required to use their communication skills to add new customers and Cross Sell of Bank products As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer BROs are expected to process customer transactions and Service requests w...