3657 Customer Engagement Jobs - Page 36

Job Summary: We are seeking an experienced Technical Consultant Microsoft Dynamics CRM to deliver end-to-end CRM implementations, customizations, and integrations. The ideal candidate will have deep technical expertise in Microsoft Dynamics 365 (Customer Engagement) and related technologies including the Power Platform, Azure, and .NET. Key Responsibilities: Lead the technical design, customization, and configuration of Dynamics 365 CE (CRM) solutions. Develop plugins, custom workflows, Power Automate flows, business rules, and scripts. Integrate CRM with external applications using Web APIs, Azure Logic Apps, or third-party middleware. Collaborate with functional consultants, project managers, and clients to gather and analyze business requirements. Create technical documentation, including solution design documents, data models, and deployment plans. Support data migration, system testing, and user training activities. Troubleshoot issues, perform performance tuning, and manage application support post-deployment. Stay up to date with Microsoft updates, releases, and best practices.

Job Summary: We are seeking an experienced Technical Consultant Microsoft Dynamics CRM to deliver end-to-end CRM implementations, customizations, and integrations. The ideal candidate will have deep technical expertise in Microsoft Dynamics 365 (Customer Engagement) and related technologies including the Power Platform, Azure, and .NET. Key Responsibilities: Lead the technical design, customization, and configuration of Dynamics 365 CE (CRM) solutions. Develop plugins, custom workflows, Power Automate flows, business rules, and scripts. Integrate CRM with external applications using Web APIs, Azure Logic Apps, or third-party middleware. Collaborate with functional consultants, project managers, and clients to gather and analyze business requirements. Create technical documentation, including solution design documents, data models, and deployment plans. Support data migration, system testing, and user training activities. Troubleshoot issues, perform performance tuning, and manage application support post-deployment. Stay up to date with Microsoft updates, releases, and best practices.

About the Role: We are looking to hire Product Interns to support our ongoing product discovery and customer engagement initiatives. As a Product Intern, you will work closely with the Product Manager and help streamline our user research and feedback processes. This is a great opportunity to gain hands-on experience in product management and user-centered design practices. Key Responsibilities: User Scheduling: Coordinate and schedule user interviews via email or calendar tools. Outreach & Communication: Manage follow-ups, send feedback forms, and reminders to users and stakeholders. Note Taking: Attend user calls, capture detailed notes, and summarize actionable insights. Feedback Management: Organize and categorize user feedback in spreadsheets; maintain structured records. Support Research Sprints: Help identify, filter, and shortlist users for interviews or surveys. Transcription & Documentation: Use tools like Otter.ai or manual methods to transcribe user interviews and document key findings. What Were Looking For: Strong written and verbal communication skills. Organized and detail-oriented, with an ability to manage multiple tasks. Comfortable using productivity tools (Google Sheets, Notion, Slack, etc.). Interest in product management, UX research, or customer experience. Prior exposure to customer-facing roles or research work is a plus. Benefits: Mentorship from experienced product professionals. Exposure to real-world product discovery and research processes. Certificate of Internship upon successful completion.

Campaign Analytics Manager Kotak Mahindra Bank Team Digital Distribution/Marketing Qualification Graduate with relevant knowledge or MBA/PGDM (Marketing/Retail), minimum work experience of 3 years in campaign management Designation M4/M5 Job Role of Campaign Analytics Manager:- A. Revenue Contribution: Play a key role in meeting the business objectives through customer engagement across multiple-channels and touch-points Work towards increasing the opportunity size for cross sell of products B. Strategy / Planning: Plan and implement long/short term strategies based on analytically-validated consumer behavior to achieve the business objectives Interact with multiple stakeholders across bank to plan campaign activities Increase throughput by utilizing the most efficient customer touch points C. Execution: Plan and deliver campaigns in collaboration with various stake-holders Product, Analytics, Marketing and Campaign operations Measure and report the outcome of deployed campaigns to management on a regular basis D. Technical Skills & Knowledge: Excellent communication, collaboration and presentation skills Strong problem solving, quantitative and analytical abilities Strong ability to plan and manage numerous people, projects and processes simultaneously Ability to conceptualize and automate process to save time and improve efficiency Highly adaptable to work in pressure environment and has the ability to work at all levels both within the organization and externally Know-how of CRM, Adobe Campaign Management Tool is a must Knowledge of SQL will be an added advantage

We have an excellent job opportunity for the position of Sales Officer at our organization Matrix ComSec based at Vadodara, Gujarat. Please find below the job description and company details for your reference. Company Overview Established in 1991, Matrix (www.matrixcomsec.com) is a leader in Security and Telecom solutions for modern businesses and enterprises. Matrix has launched cutting-edge products like Video Surveillance Systems - Video Management Software, Network Video Recorder, and IP Camera, Access Control and Time-Attendance Systems as well as Telecom Solutions such as Unified Communications, IP-PBX, Universal Gateways, VoIP and GSM Gateways, and Communication Endpoints. These solutions are feature-rich, reliable, and conform to international standards. Having global footprints in Asia, Europe, North America, South America, and Africa through an extensive network of more than 2,500 channel partners, Matrix ensures that the products serve the needs of its customers faster and longer. We aspire to be the world leader in innovative telecom and security solutions by offering cutting-edge, high-performance telecom and security solutions to business customers. Brief Job Description: Maintain client relations to build excellent reputation for service and produce repeat business. Interact regularly with top ten accounts related to weekly selling, deliveries and stock availability. Maintaining contact with existing clients to ensure that they are satisfied with their services. Building relationships with existing clients to ensure repeat business and new business opportunities. Managing existing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and implementing effective account plans to retain existing customers. Identifying customer needs and communicating how company products and services fulfill those needs. Suggesting innovative ways to increase sales and enhance clients' experience.

As an intern at our company, you will be responsible for planning and executing Below The Line (BTL) Marketing activities. Your role will also involve managing marketing vendors and driving customer engagement initiatives. Our company is a funded home interior material supply startup founded by serial entrepreneurs. We have recently secured funding and are dedicated to providing high-quality products and services to our customers.,

The role requires you to set and track sales targets for team members and monitor their performance. You will be responsible for suggesting and implementing improvements in the sales administration process. Collaborating with business, product, and marketing teams to achieve targets is a key aspect of the role. Additionally, preparing sales forecasts and utilizing customer feedback to enhance scripts or features are part of your responsibilities. You will also be expected to research methods to boost customer engagement and conversion rates, ensuring compliance with sales, finance, and legal regulations. Building a transparent and communicative environment within your team is crucial. Key qualifications for this role include a minimum of 5 years of experience in Inside/Relationship sales management, proficiency in CRM software and MS Excel, and at least 2 years of team management experience. A Graduation/MBA degree is required. A deep understanding of the sales administration process, strong interpersonal and team management abilities, excellent analytical and organizational skills, as well as numerical proficiency and problem-solving aptitude are essential for success in this position.,

As a Jewelry Sales Associate, your primary responsibility will be customer engagement, both in the showroom and online. You will welcome customers, understand their needs, and recommend suitable jewelry items based on their preferences. Your expertise will be vital in explaining product features, craftsmanship, and pricing to help customers make informed decisions. Additionally, you will provide expert advice on jewelry styles and trends, ensuring a personalized shopping experience. You will be expected to maintain a deep understanding of our jewelry collection, including materials, design, and value. Keeping the showroom well-presented with attractive and organized displays is crucial. Staying updated with the latest trends and designs in the jewelry industry will also be part of your role. Your success in this position will be measured by achieving individual and team sales targets. Identifying sales opportunities, closing deals, and addressing customer inquiries and complaints effectively are key components of your sales and revenue generation responsibilities. You will also assist in inventory management by conducting stock checks, maintaining accurate records, and supporting inventory-related tasks. Building positive relationships with customers is essential. You will follow up with them post-purchase to ensure satisfaction and work on fostering long-term relationships to drive repeat business. Your dedication to customer relationship management will contribute to the overall success of our jewelry showroom. This is a full-time position that requires you to work in person at our location. If you are passionate about jewelry, sales, and providing exceptional customer service, we invite you to join our team and be a valuable asset in our showroom.,

As an Assistant Manager - Tele-calling & Pre-Sales at On2Cook India Pvt Ltd, you will play a crucial role in leading and enhancing our tele-calling operations. Your primary responsibility will be to manage a team of tele-calling executives, contribute to lead generation, customer engagement, and appointment setting, thereby building a strong pipeline of potential clients for our revolutionary culinary technology. Your key responsibilities will include supervising and guiding the tele-calling team to ensure optimal performance, motivating them to achieve targets, and conducting training sessions to enhance their product knowledge and tele-calling techniques. You will strategically identify, qualify, and prioritize potential leads from various channels, oversee the lead qualification process, and manage data effectively for analysis. In terms of customer engagement, you will be expected to build strong relationships with prospective clients by understanding their needs and offering tailored solutions. You will handle escalated inquiries and objections professionally and ensure a positive resolution. Additionally, you will collaborate closely with the sales and marketing teams to align on lead-handling strategies and provide regular updates to senior management on team performance metrics. To excel in this role, you should possess a Bachelor's degree in business, marketing, hospitality, or a related field, with an MBA being preferred. Strong sales acumen, communication skills, leadership qualities, and proficiency in CRM software and sales tools are essential. Your ability to multitask, meet deadlines, and solve problems efficiently in a fast-paced environment will be crucial for success. Join us at On2Cook, a funded startup revolutionizing the kitchen appliance industry with our award-winning product, On2Cook. Our vision is to distribute innovative kitchen products globally and redefine cooking experiences by making them faster, healthier, and more sustainable. If you are a natural communicator with strong leadership skills and a passion for driving sales success, we invite you to be part of our team and contribute to our mission of transforming the future of cooking.,

As the ideal candidate for this role based in PCMC, Bavdhan, or Kharadi, you will play a key role in driving revenue growth and enhancing operational efficiencies at the Centre. Your responsibilities will include converting inquiries into admissions, implementing outdoor marketing campaigns in your territory, and actively participating in lead generation activities such as creating events, road shows, and in-center activities. Staff retention, parent engagement, academic implementation, and visiting existing parents for child development will also be crucial aspects of your role. You should be comfortable with the Key Result Areas (KRAs) and open to implementing new strategies to achieve the set goals. Additionally, maximizing revenue, handling sales, and ensuring parent engagement will be essential components of your day-to-day tasks. If you are excited about this opportunity, please reach out to gauri.chalke@vishwajyot.com to explore further.,

As an Area Sales Manager for the Agricultural Blade Division, your primary responsibility will be leading sales operations within a specified territory in Andhra Pradesh. You will be tasked with achieving sales targets, establishing and managing dealer/distributor networks, and promoting our advanced range of agricultural blades designed for tractors, tillers, and harvesting machinery. Your key responsibilities will include: - Sales & Revenue Generation: Meeting monthly, quarterly, and annual sales objectives in the assigned area. - Dealer/Distributor Management: Recruiting, training, and overseeing a network of dealers and distributors specializing in agricultural blades. - Market Development: Identifying new market prospects and implementing targeted strategies to enhance market share. - Customer Engagement: Cultivating strong relationships with OEMs, dealers, and end users such as farmers and workshop owners. - Product Promotion: Conducting field demonstrations, exhibitions, and training sessions to showcase product quality and applications. - Competitor Analysis: Monitoring market trends and competitor activities to adjust strategies as needed. - Logistics & Inventory: Collaborating with supply chain teams to ensure efficient delivery and inventory management. - Reporting: Generating sales forecasts, budgets, and comprehensive market reports for management evaluation. - After-Sales Support: Addressing customer concerns and ensuring optimal satisfaction through service team interactions. This is a full-time position with a day shift schedule, requiring your physical presence at the work location in Andhra Pradesh. The expected start date for this role is 16/07/2025.,

You are an energetic and knowledgeable Mobile Sales Executive who will be joining our team at myG. Your main responsibility will be to assist customers in selecting the right mobile devices, leveraging your passion for Mobile technology and excellent sales skills. Your role will involve engaging with customers, utilizing your basic product knowledge and communication skills to build strong customer relationships. Both freshers and experienced candidates will be considered for this position. The job is based in THRISSUR DISTRICT (CHAVAKKAD, THRISSUR, IRINJALAKKUDA, CHALAKKUDY) and the work type is Full-time for both freshers and experienced professionals. The compensation package includes a performance bonus, and the work location will be on the road. If you are excited about mobile technology and possess great sales skills, we would love to hear from you. Contact us at 89 43 55 22 77 to explore this opportunity further.,

Description We are seeking a motivated Business Development Executive to join our team in India. The ideal candidate will be responsible for identifying new business opportunities, building relationships with clients, and helping to drive the growth of our company. This role is perfect for individuals looking to start their career in business development. Responsibilities Identify and develop new business opportunities to drive revenue growth. Conduct market research to identify potential clients and industry trends. Build and maintain strong relationships with clients and stakeholders. Prepare and deliver presentations and proposals to prospective clients. Collaborate with the marketing team to create effective promotional strategies. Track and report on sales metrics and performance against targets. Participate in networking events and industry conferences to promote the company. Assist in negotiating contracts and closing deals. Skills and Qualifications Bachelor's degree in Business Administration, Marketing, or related field. Strong communication and interpersonal skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Basic understanding of sales principles and customer service practices. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with CRM software and sales tools is a plus. Willingness to learn and adapt in a fast-paced environment.

As an established company with a legacy dating back to 2016, we specialize in creating exquisite living spaces that perfectly blend elegance and functionality. Our unique designs are a reflection of your individual style and aspirations, showcasing a harmonious fusion of creativity and a profound understanding of your specific needs. Your role will involve engaging with potential customers at our studio, taking the time to truly understand their requirements. You will confidently present design concepts, materials, and quotations, nurturing strong relationships and guiding clients through the entire process from initial enquiry to successful onboarding. Your goal will be to achieve monthly team-level sales targets through effective negotiation and closing strategies, making it essential for you to be a driven extroverted individual with experience in sales and customer-facing roles. Collaboration is key within our team, as you will work closely with your colleagues to ensure that all proposals meet client expectations and align with our brand standards. You will be responsible for reviewing designs, mood boards, and 3D renders before client presentations, as well as ensuring the accuracy of Design Information Packs (DIP) for seamless execution. In addition to your sales and design oversight responsibilities, you will also take on a leadership role, guiding and mentoring a team of designers and project coordinators. Monitoring individual and team performance to ensure high productivity and customer satisfaction, you will conduct regular training and feedback sessions to support team development. Your willingness to learn and drive performance among independent team members will be crucial in this aspect. From an operational standpoint, you will oversee project progress from design to handover, ensuring that timelines and quality standards are consistently met. Coordinating with vendors and contractors to address on-site challenges, your site experience will be invaluable in ensuring that proposed designs can be seamlessly installed with minimal hassle. Strong communication skills, both verbal and written, will be essential in constructing and defending ideas, designs, and pricing, as well as maintaining accurate records in CRM tools. Key requirements for this role include a minimum of 5 to 7 years of experience in interior design sales, design consultancy, or studio management. A degree or diploma in Interior Design/Architecture or Business Management is preferred, along with a strong knowledge of residential interior design processes and materials. Excellent communication and presentation skills in English, Hindi, and Kannada are preferred, along with a proven track record of achieving sales targets and effectively managing teams. Proficiency in CRM and project management software, with experience in Zoho being a plus, is also desired. In return for your contributions, we offer a competitive salary based on experience, attractive incentives on sales, the opportunity to lead a growing and talented team, exposure to premium residential interior projects, and the potential for career growth into a Studio Manager role.,

As the Head of Marketing & Brand Strategist at Tailorworks Private Limited (formerly Darzi On Call) based in Delhi, you will play a pivotal role in leading brand positioning, product marketing, and growth campaigns for our 360-degree premium bespoke tailoring brand catering to both B2C and B2B clients. With over 5 years of experience in strategic marketing, brand building, and premium product marketing, you will report directly to the Chief Growth Officer / Director. Tailorworks, known for its legacy of craftsmanship and innovation, serves India's luxury clientele while expanding its presence in global markets. By fusing traditional artistry with modern silhouettes and tech-enabled customization, we deliver a highly personalized fashion experience rooted in excellence. Your responsibilities will include defining and refining the Tailorworks brand identity, crafting compelling brand narratives, and driving presence across digital, retail, and luxury platforms. You will lead go-to-market strategies for new collections, collaborate with design and production teams, and develop 360 campaigns across various marketing channels. In this role, you will align marketing efforts with lead generation for both B2B and B2C channels, design customer engagement programs, and ensure a seamless brand experience across the full customer journey. Additionally, you will lead and manage a cross-functional team of marketers, creatives, and vendors, collaborating closely with sales, tech, design, and operations teams to drive unified brand outcomes. We are seeking a strategic marketer with a sharp creative instinct, commercial acumen, and a passion for fashion and storytelling. You should have a proven track record of identifying new marketing opportunities, channels, and whitespace for brand growth, as well as experience in leading growth, visibility, and positioning initiatives for premium or luxury brands. Key requirements for this role include an MBA in Marketing / Fashion Marketing / Luxury Brand Management (preferred), a minimum of 5+ years of experience in brand marketing and product marketing in fashion/luxury/consumer brands, and a demonstrated ability to craft strategic marketing plans and identify new growth avenues. Join our team at Tailorworks and enjoy a leadership platform to redefine modern luxury tailoring in India and abroad, high ownership, strategic freedom, creative control, and the opportunity to lead national and global brand expansion in a collaborative, innovation-driven environment with a passionate team.,

As a Marketing Intern at our team in Siliguri, you will play a vital role in real estate marketing by actively participating in various aspects such as branding, digital campaigns, market research, and on-ground promotional activities. This internship will provide you with valuable hands-on experience in the dynamic field of real estate marketing. Your key responsibilities will include assisting in the execution of marketing and promotional campaigns for real estate projects, supporting social media and digital marketing initiatives, conducting market research and competitor analysis, coordinating with vendors and internal teams as required, helping with customer engagement at events and site visits, as well as maintaining reports and documentation of marketing activities. To excel in this role, you should be currently pursuing a Bachelor's or Master's degree in marketing or a related discipline. Strong communication and interpersonal skills are essential, along with a basic understanding of digital marketing and social media platforms. Proficiency in MS Office applications such as Excel and PowerPoint is required. Knowledge of the real estate industry would be considered a valuable asset. If you are a proactive and enthusiastic individual looking to gain practical experience in real estate marketing, this Marketing Internship opportunity is perfect for you. Join us and make a significant impact on our marketing efforts while learning and growing in a supportive team environment.,

You will be joining Biotics Lab, where we prioritize top talent by offering the best salary in the industry. Our company operates in the divisions of Gastro, Derma, and Gynecology, providing a dynamic and challenging work environment. We are currently seeking a Regional Sales Manager with a minimum of 8 years of experience in pharmaceutical sales to oversee and expand our market presence in designated territories. As a Regional Sales Manager at Biotics Lab, your key responsibilities will include developing and executing regional sales strategies to meet business objectives. You will be responsible for leading and guiding a team of Area Sales Managers (ASMs) to ensure consistent performance and productivity. Additionally, you will play a crucial role in coordinating with Assistant Business Managers (ABMs), Regional Business Managers (RBMs), and Headquarters (HO) to align field activities with the overall company goals. Monitoring competitor activities, market trends, and refining tactics will be essential to your role. You will be tasked with ensuring effective field activities, doctor coverage, and customer engagement, as well as overseeing the distribution of samples and promotional inputs in accordance with the marketing strategy. Regular field visits and joint work with team members will be conducted to provide coaching, support, and guidance. Qualifications for this position include a graduate degree (preferably in Science or Pharma), a minimum of 8 years of experience in pharmaceutical sales, with at least 1 year in a Regional Sales Manager role. The ideal candidate should possess proven leadership qualities, team management skills, and strategic planning abilities. Strong communication skills and proficiency in CRM tools for reporting are also required. If you are a motivated and experienced professional looking to take on a challenging role in pharmaceutical sales management, we encourage you to apply and become a part of our dedicated team at Biotics Lab.,

Wipro Limited is a renowned technology services and consulting company dedicated to developing innovative solutions that cater to the most intricate digital transformation needs of clients. With a vast portfolio of consulting, design, engineering, and operational capabilities, Wipro enables clients to achieve their boldest ambitions and establish sustainable, future-ready businesses. With a global presence of over 230,000 employees and business partners spread across 65 countries, Wipro is committed to assisting customers, colleagues, and communities in thriving amidst evolving landscapes. The primary objective of the role is to act as a liaison between the customer and the Wipro delivery team, ensuring a clear understanding and analysis of customer requirements and effectively communicating these to the delivery teams to ensure accurate and suitable solutions for the customer. Responsibilities include: 1. **Customer Requirements Gathering and Engagement:** - Collaborate with client engagement partners to comprehend RFP/RFI requirements. - Detail scope documents, functional & non-functional requirements, and features to capture all customer needs. - Construct workflow charts and diagrams, write specifications based on research and analysis of customer requirements. - Engage with internal teams to design and provide timely responses to RFP/RFIs. - Understand and communicate the financial and operational impact of any changes. - Conduct regular interactions with customers to clarify and receive feedback on proposed solutions. - Empower customers through solution demonstrations and presentations. - Maintain customer relationships to enhance business integration and lead generation. - Implement ongoing reviews and feedback mechanisms to improve and deliver better value to customers. 2. **Engage with Delivery Team for Solution Delivery:** - Provide customer feedback and inputs to the delivery team. - Review test cases to ensure complete coverage of customer requirements. - Conduct root cause analysis before presenting solutions to customers. - Facilitate new change requests to meet customer needs. - Support QA team with testing and feedback. - Conduct Integration Testing and User Acceptance demos. - Analyze findings, design improvements, and ensure 100% utilization. - Stitch the proposed solution to the RFP/RFI before customer presentation. - Support Project Manager/Delivery Team in delivering solutions. - Define project milestones, drive successful execution, and ensure customer satisfaction. 3. **Build Domain Expertise and Contribute to Knowledge Repository:** - Collaborate with other BAs to share expertise and enhance domain knowledge. - Write whitepapers, research papers, and share insights with the consulting community. - Identify and create use cases for business enhancements. - Conduct market research for project development and customer satisfaction. Performance Parameters: - Customer Engagement and Delivery Management metrics. - Knowledge Management indicators. Join Wipro to be part of a team that thrives on reinvention and constant evolution. Realize your ambitions in a purpose-driven environment that encourages personal and professional growth. Applications from individuals with disabilities are encouraged to apply.,

The job requires you to work as a Lead Generation Specialist at BLAZE SALES & SERVICE, a trading company that supplies oil & gas field equipment globally. Your main responsibilities will include identifying and qualifying new sales leads using various methods like cold calling, email campaigns, and social media outreach. You will engage with prospects to understand their needs and recommend suitable products/services through phone, email, or chat. Additionally, you will support the sales team by managing accounts, preparing quotes, processing orders, and maintaining accurate records. Your role will also involve following up with potential and existing customers to ensure satisfaction, address concerns, and close sales. It is crucial to maintain accurate and up-to-date records of customer interactions, sales activities, and pipeline progress in the CRM system. You should stay informed about the company's products and services to effectively present and sell them to potential clients. Collaboration with the sales team to strategize and achieve sales goals and objectives is key. Furthermore, you will be responsible for generating and analyzing sales reports to monitor performance and identify areas for improvement. The office is located in Rai Industrial Area, Sonipat, with working hours from 6:30 PM to 3:30 AM. The company offers bachelor accommodation on a sharing basis, cab facility on both sides, one-time meal, and operates on a 5-day workweek.,

You will be joining our client, a distinguished industry leader in water dispensers, chest freezers, mini bars, visi coolers, and nutri blenders manufacturing in India, with a successful track record spanning over three decades. The company has been consistently delivering high-quality products, establishing industry benchmarks, and satisfying customers globally. In this role, you will be responsible for driving the sales strategy of the company by setting and accomplishing sales targets in both domestic and international markets. As the Sales Head, you will play a crucial role in ensuring business growth through customer acquisition, relationship management, market expansion, and revenue realization. Your efforts will be essential in aligning sales initiatives with organizational goals to boost profitability and market share. Your key activities and responsibilities will include: - Setting and achieving sales targets for various product lines in both domestic and international markets, including Water Dispensers, Chest Freezers, Mini Bars, Visi Coolers, and Nutri Blenders. - Monitoring and ensuring consistent achievement of these targets. - Maintaining and nurturing professional relationships with existing customers and seeking feedback to enhance customer satisfaction and encourage repeat business. - Exploring new B2B and institutional sales opportunities, identifying and onboarding new customers and distribution channels. - Devising pricing strategies to balance competitiveness and profitability, informed by market research. - Coordinating closely with Operations and Manufacturing teams to ensure timely delivery of goods, collaborating with the R&D team to align new product development with market needs, and liaising with Service and Quality departments to resolve customer complaints efficiently. - Ensuring timely invoicing and revenue realization from customers, conducting global market research to identify product category trends, and tracking competitor activities to adjust strategies accordingly. - Preparing and delivering impactful presentations to both existing and prospective customers. Key Deliverables and KRAs include achieving overall sales revenue targets, maintaining and growing share of wallet with key accounts, securing long-term contracts/agreements, acquiring new B2B accounts, increasing revenue from existing key accounts, and ensuring customer satisfaction. The ideal candidate for this role should hold an MBA with 18-20 years of experience, with exposure to OEM and ODM companies in the Consumer Electronics, Durables, Home Appliances, and Refrigeration products space. Significant experience in B2B and B2G sectors is required, along with expertise in product development and management, knowledge of customer ecosystems, excellent communication and interpersonal skills, and the ability to build and sustain relationships with senior executives.,

As a pivotal member of our organization, you will play a crucial role in shaping and executing our security strategy. Your responsibilities will include designing, developing, and implementing innovative security solutions to safeguard our customers" assets and data. You will collaborate closely with cross-functional teams to identify security risks, develop mitigation strategies, and ensure compliance with industry standards and regulations. Your key areas of focus will include: - Security Strategy Development - Security Architecture Design - Customer Solution Creation - Customer Engagement - Resource and Effort Estimation - Competition Analysis and Benchmarking - Pricing Strategy Additionally, you will be involved in driving the product strategy by preparing product roadmaps, engaging in product development discussions, and managing the product lifecycle. You will work closely with various teams such as Sales, Engineering, Finance, and Service Evolution to ensure the successful rollout of new products and services. Your role will also entail enabling sales and marketing teams through go-to-market planning, product positioning, and marketing campaigns. You will be responsible for defining success metrics, evaluating campaign performance, and providing necessary tools and resources to the sales and marketing teams. Regulatory and legal compliance will be another aspect of your responsibilities, where you will guide the team to stay updated on regulatory guidelines, drive policy definition, and ensure adherence to regulatory requirements. Furthermore, you will be actively involved in team development by reviewing talent requirements, participating in recruitment, conducting performance reviews, and fostering team engagement and development initiatives. To excel in this role, you should possess a high level of energy and commitment, excellent communication skills, and an entrepreneurial mindset to drive growth opportunities for our brand and customers. You should hold a B.Tech/M.Tech qualification with at least 15 years of experience in Cyber Security and product management, along with certifications in CISSP, CCISO, and GIAC. Experience in pre-sales, business development, strong analytical skills, and familiarity with agile development methodologies will be advantageous.,

About Spyne At Spyne, the company is dedicated to revolutionizing the marketing and sales strategies of cars through state-of-the-art Generative AI technology. The initial vision of utilizing AI-powered visuals to facilitate faster online sales for auto dealers has evolved into a comprehensive AI-first automotive retail ecosystem. With substantial backing of $16M in Series A funding from esteemed investors like Accel, Vertex Ventures, and others, Spyne is rapidly expanding its operations. Some key milestones achieved by Spyne include launching industry-first AI-powered Image, Video & 360 solutions for Automotive dealers, introducing the Gen AI powered Automotive Retail Suite for Inventory, Marketing, and CRM, and successfully onboarding 1500+ dealers across the US, EU, and other key markets within 2 years of its launch. The company is now gearing up to onboard 10K+ dealers globally out of a market of 200K+ dealers, supported by a dedicated team of 150+ members with a balanced focus on Research & Development and Go-To-Market strategies. Role Overview This role at Spyne is not just another job opportunity; it presents a unique chance to contribute to building an iconic product from the ground up. Spyne is seeking a dynamic leader to spearhead the Customer Onboarding & Success function for a cutting-edge CRM + Conversational AI product designed to revolutionize the Automotive Retail sector. The successful candidate will be tasked with ensuring a seamless onboarding experience for the initial 30 strategic customers, driving quarterly revenue of $1M+, and eventually leading the Customer Growth & Success initiatives for the Conversational AI & CRM product. The position is based in Gurgaon and requires working hours from 6 PM to 3 AM IST (US hours) on-site, with 8-10 years of relevant experience and extensive travel to the US. Key Responsibilities Leading the end-to-end customer onboarding process, ensuring swift value realization for each customer Driving revenue generation of $1M+ per quarter through successful customer activations and onboarding procedures Establishing a robust Customer Success framework focused on value delivery and product adoption Collaborating with the Product team to develop automated Onboarding and Delivery management systems capable of handling 100+ customers monthly Collecting insights from onboarding processes to enhance product-market fit through structured feedback loops Working cross-functionally with Product, Engineering, AI, and Sales teams to streamline onboarding processes Creating scalable onboarding frameworks, automations, and playbooks to support company growth Preparing the groundwork to build and lead a Customer Onboarding & Success team as the company scales Executing the customer onboarding journey for top retail clients from inception to go-live Developing scalable playbooks to simplify complex onboarding procedures Implementing automation-driven onboarding practices utilizing AI tools What Will Make You Successful 8-10 years of experience in Customer Success, Program Management, or Strategy roles within B2B SaaS / AI-led products Proven track record in customer-facing roles with a strong background in early-stage or rapidly scaling startups Ability to influence product development based on customer feedback during onboarding Proficiency in automation, CRM, and AI-driven customer engagement Capability to lead cross-functional teams and willingness to build a team from scratch Experience in team management with a readiness to start as an individual contributor Excellent communication, stakeholder management, and strategic thinking abilities Readiness to work during US hours to support US-based customers (6 PM to 3 AM) from the office Comfort in a dynamic startup environment where iteration is key to brand development Alignment with Spyne AI's core values: Customer Obsession, Think 10X- Not 10%, Extreme Ownership, Relentless Innovation Machine Why Spyne Culture emphasizing high ownership, zero politics, and execution-first approach Growth trajectory from $5M to $20M ARR Opportunity to work with top GTM leaders and seasoned startup professionals Exposure to global markets including the U.S., EU, and India Competitive compensation package comprising base salary, performance incentives, and stock options,

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help customers realize their dreams and ambitions across approximately 500 branches in the country. Being a market leader in the consumer banking business, DBS offers a wide range of products and services including deposits, investments, insurance, mortgages, credit cards, and personal loans to support customers at every stage of their lives. The primary purpose of this role is to achieve exceptional volume and revenue performance by engaging with DBS clients who have an Asset Under Management (AUM) greater than or equal to INR 1 million. This is done through a need-based approach to ensure client coverage and product penetration by cross-selling and up-selling DBS products and services. Additionally, the role involves maintaining high levels of customer satisfaction and service through proactive client engagement, relationship management, and coordination with internal teams. Key responsibilities include acquiring and upgrading quality clients in specific branch locations, deepening wallet share of existing customers, achieving monthly and annual volume and revenue objectives, activating e-Channels, ensuring proper implementation of product strategies, building client trust and loyalty, optimizing product mix, delivering exemplary customer service, ensuring compliance with internal and regulatory standards, and enhancing service delivery through appropriate workflows and processes. The job duties involve establishing, managing, and growing the AUM of mapped client segments, acquiring and nurturing clients with AUM greater than or equal to INR 1 million, resolving customer queries and complaints within agreed timelines, collaborating with internal teams and specialists, ensuring compliance with operational standards and risk reviews, and establishing DBS as the primary banker for clients. The ideal candidate should have a minimum of 5 years of experience in a reputed bank with proficiency in banking products, in-depth knowledge of the local market and competition, and certifications such as AMFI, IRDAI, FEDAI, and BCSBI. A graduate degree is the preferred qualification for this full-time role in relationship management based in New Delhi, India.,

As the leading bank in Asia, you will work within DBS Consumer Banking Group to assist customers in realizing their dreams and ambitions across a network of approximately 500 branches. Being a market leader in consumer banking, DBS offers a comprehensive range of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans to support customers at every stage of life. Your primary objective will be to achieve exceptional volume and revenue performance by engaging with DBS clients who have assets under management (AUM) of INR 1 million or more. This will involve adopting a need-based approach to acquire and engage clients while ensuring coverage and product penetration through cross-selling and upselling DBS products and services. Additionally, you will be responsible for maintaining high customer satisfaction and service levels through proactive client engagement and relationship management, in collaboration with internal teams. Key responsibilities include acquiring and upgrading quality clients to the Treasures segment, deepening wallet share of existing customers, achieving monthly and annual volume and revenue objectives, activating e-Channels, implementing product strategies, building client trust and loyalty, optimizing product mix for customer profitability, delivering exemplary customer service, ensuring compliance, and enhancing service delivery through appropriate workflows and processes. In your role, you will establish, manage, and grow the AUM of mapped client segments, possess comprehensive knowledge of all products and services, resolve customer queries and complaints promptly, collaborate with colleagues and specialists, ensure regulatory compliance, and promote DBS as the primary banker for clients. The ideal candidate will have a minimum of 5 years of experience in a reputable bank with proficiency in banking products, in-depth knowledge of the local market and competition, and certifications such as AMFI, IRDAI, FEDAI, and BCSBI. A graduate degree is required for this full-time position based in Banashankari, Bengaluru, Karnataka, India. Your role will primarily focus on relationship management, where you will work towards achieving common team and branch objectives while upholding DBS service standards and regulatory compliance.,

The Customer Success Associate role is a full-time on-site position based in Jaipur. As a Customer Success Associate, your main responsibilities will include engaging with customers, providing support to ensure their satisfaction, maintaining customer retention rates, and analyzing customer feedback. Your daily tasks will involve promptly responding to customer inquiries, resolving issues efficiently, monitoring customer satisfaction levels, and implementing effective retention strategies. To excel in this role, you should possess strong skills in customer engagement, customer support, customer satisfaction, and customer retention. Additionally, you must have excellent analytical abilities, along with outstanding communication and interpersonal skills. Collaboration within a team environment is essential for success in this position. Previous experience in the consulting industry would be advantageous. Ideally, you should hold a Bachelor's degree in Business, Marketing, Communications, or a related field. If you are passionate about delivering exceptional customer service, adept at problem-solving, and enjoy working in a dynamic team setting, this role could be a perfect fit for you.,