3657 Customer Engagement Jobs - Page 34

Roles & Responsibilities: - Sell online advertising solutions telephonically to builders / brokers / customers by assessing their requirements - Generate leads through cold calling and referral channels to maximize sales and establish Relationships - Initiate repeat sales by follow up with existing clients - Achieve sales targets by new customer acquisition and ensure growth / revenue from existing Customers - Develop in-depth knowledge about the products and services to make suitable recommendations based on client requirements - Increase customer engagement by proactively solving client concerns and queries Liaoning with related departments to ensure end to end solutions to the client - Continually meeting or exceedingly daily and monthly targets with respect to call volume and sales Roles and Responsibilities Required Skills: - Good communication skills - Active listening skills - Strong convincing skills - Client handling skills - Ability to handle stress and rejection in soliciting clients Desired Skills: - Knowledge of various online property portals - Prior work experience in sales/business development/voice process - Multilingual skills are preferable but not mandatory

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytms mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role: We seek a highly motivated and result-driven Brand Partnership Manager to join our B2B team. This role is focused on creating strategic partnerships with Brands to drive brand visibility and new customer acquisition through innovative co-branded campaigns. Key Responsibilities: ‚ Identify and onboard leading FMCG brands for strategic partnerships. ‚ Design and execute co-branded campaigns integrating Paytm's offering with the brands. ‚ Lead end-to-end partnership lifecycle - from ideation, negotiation, execution, to performance tracking. ‚ Collaborate with internal teams (marketing, tech, legal, finance) to ensure seamless execution and tracking. ‚ Analyze performance metrics and continuously optimize campaigns for better ROI and customer engagement. ‚ Maintain strong relationships with partner brand stakeholders to ensure long-term collaboration and account growth. Skills that will help you succeed in this role: ‚ 5-6 years of experience in brand partnerships or strategic alliances (preferably in FMCG, FinTech, or consumer marketing). ‚ Strong understanding of co-branded campaigns, offline-to-online marketing integrations. ‚ Excellent communication, negotiation, and stakeholder management skills. ‚ Ability to think strategically while managing execution on the ground. ‚ Self-starter with a high degree of ownership and entrepreneurial mindset. Why join us Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in Indias fastest-growing Fintech Organization. Agile & democratic setup that gives space to your creativity, and offers the opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants- and we are committed to it. Indias largest digital lending story is brewing here. Its your opportunity to be a part of the story!

Job Title - Gen AI Led Marketing Reinvention Strategy Lead Senior Manager - GN SONG Management 06 Senior Manager Location:Delhi/ Mumbai/Bangalore/Gurgaon/Hyderabad Must have skills:Generative AI Good to have skills:marketing strategy, AI/Gen AI, agentic AI, agency experience, and Marketing OS experience. Job Summary : The Strategy & Consulting Global Network Song (S&C GN Song) practice works with clients across their marketing, sales and services and customer engagement functions. Our services help our clients become living businesses by optimizing their marketing, sales, and customer service strategy, thereby driving cost reduction, enhancing revenue, improving customer satisfaction, and impacting front end business metrics in a positive manner. We are seeking a visionary Senior Manager to lead and scale our Gen AI-led Marketing Reinvention Strategy offering. This role is designed for a strategic thinker and thought leader with deep expertise in Generative AI, marketing transformation, and business consulting with proven leadership skills. You will work at the intersection of strategy, operating model transformation, and AI/Gen AI innovation, helping CMOs and CDOs unlock next-gen marketing capabilities. As a subject matter expert and business builder, you will shape offerings, drive market conversations, and develop compelling client value propositions while also steering large-scale transformation programs across marketing functions. Roles & Responsibilities: Act as a visionary thought leader and subject matter expert by contributing to industry PoVs and whitepapers. Lead strategic assessments of current marketing capabilities and define GenAI-led reinvention roadmaps, future operating models, future-fit capabilities and process designs. Manage C Suite and identify and drive new business in Generative AI engagements. Design future-fit operating models incorporating Generative AI tools and workflows. Create a compelling north star vision and future-state blueprint for marketing organizations. Collaborate with cross-functional teams to drive transformation across people, process, and technology. Design and execute change management and adoption strategies, including upskilling and training programs tailored to GenAI integration. Develop robust business and value cases for GenAI-led marketing transformation initiatives, quantifying potential impact across efficiency, effectiveness, and experience metrics to secure stakeholder buy-in and drive investment decisions Act as a trusted advisor to CMO/CDO in identifying innovation opportunities through GenAI and build strong lasting relationships. Lead high-performing, multi-functional teams including consultants, managers, technical & functional teams to deliver transformation outcomes with speed and quality. Support Go-To-Market initiatives in collaboration with sales teams to shape and win transformational deals. Stay ahead of the curve on the latest GenAI trends, tools, and best practices and translate them into client-relevant strategies. Professional & Technical Skills: MBA from a Tier 1 institute with a focus in Marketing, Strategy, or Technology 13-20 years of experience with at least 4 years in marketing strategy, AI/Gen AI, agentic AI, agency experience, and Marketing OS experience. Proven experience in applying Generative AI or AI-led innovation in marketing. Deep understanding of GenAI capabilities, foundation models, and their relevance to marketing operations Experience in driving business by engaging with leadership and C Suite. Hands-on experience in managing operating model design, strategic assessments, and change management programs Hands-on experience with Agentic solutioning and architecture design, LLMs and Generative AI frameworks (OpenAI, Anthropic, etc.) Functional expertise of AI/Gen AI along with broad understanding of foundation model & LLMs Experience in working with senior to top management levels within existing organization / client organizations Excellent storytelling and communication skills, with the ability to influence both technical and business audiences Understanding of consulting methodologies, project management frameworks, and the ability to translate client needs into actionable project plans Strong problem-solving skills, analytical mindset, and the ability to apply Generative AI methodologies to address complex business challenges Experience in working with clients across multiple industries like CPG, S&P, Finance, Lifesciences, etc. Additional Information: Accenture Strategy shapes our clients future, combining deep business insight with the understanding of how technology will impact industry and business models. Our focus on issues such as digital disruption, redefining competitiveness, operating and business models as well as the workforce of the future helps our clients find future value and growth in a digital world. Today, digital is changing the way organizations engage with their employees, business partners, customers and communities. This is our unique differentiator. Global Network a distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Our Global Network teams complement our in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. About Our Company | Accenture Qualification Experience:Minimum 13 20 years of experience is required Educational Qualification:MBA

As an Inside Sales Executive, you will be the first point of contact for many of our prospective customersdiscerning urban families, HNIs, and impact-driven investors looking for meaningful real estate options. Your role is to build trust, understand aspirations, and nurture prospects toward visiting and experiencing an Organo community. You will collaborate closely with sales closers and marketing to convert interest into intent through insightful conversations and structured follow-ups. Key Responsibilities Engage with inbound and outbound leads from various channels including website, WhatsApp, social media, referrals, and events. Qualify leads using Organo’s discovery framework and scoring model (based on BANT—Budget, Authority, Need, Timeline—or equivalent). Understand the buyer persona deeply to tailor conversations that are contextual and value-driven. Maintain timely and accurate lead information in the CRM (Salesforce), including interaction history and lead status updates. Coordinate and schedule site visits, virtual walkthroughs, and experiential engagements with prospects. Use WhatsApp, email, and voice calls to deliver follow-ups that are empathetic, relevant, and timely. Transition qualified leads to Sales Closers, ensuring clear notes and context are passed along. Collaborate with the marketing team to share customer insights, campaign performance feedback, and improve lead quality. Meet and exceed weekly/monthly targets on qualified conversations, visit bookings, and lead handovers. What Success Looks Like Strong engagement metrics: meaningful conversations that lead to visits and conversions. Clean, complete CRM data that enables better sales decision-making. Thoughtful, human-first communication that reflects Organo’s values. Proactive contribution to improving sales scripts, lead handling workflows, and internal playbooks. Ideal Candidate Profile 1–3 years of experience in inside sales, telesales, customer engagement, or client servicing. Strong verbal and written communication in English and Telugu (Hindi is a plus). Prior experience in real estate, hospitality, wellness, or premium product sales is preferred. Familiarity with Salesforce, WhatsApp Business, and lead management workflows. Comfortable working with metrics and structured processes (e.g., follow-up cadences, call scripts). Exposure to or interest in tools like conversational AI, lead scoring, and WhatsApp automation is a plus. Empathy, patience, curiosity, and active listening are key traits we value. A genuine interest in sustainability, responsible living, and conscious communities is a strong advantage.

Key Responsibilities: Daily Feedback Collection: Interact with IPD and OPD patients to gather structured feedback on services, facilities, and staff behavior. Maintain feedback records and flag concerns for prompt resolution. Patient Counseling & Support: Guide patients and their attendants with empathy and clarity throughout their hospital journey. Smooth Patient Journey: Ensure seamless patient movement from admission to discharge. Proactively identify and resolve bottlenecks across departments (reception, billing, diagnostics, pharmacy, nursing, etc.) Cross-Department Coordination: Liaise with internal teams (nursing, doctors, operations, TPA, pharmacy) to resolve patient concerns quickly and efficiently. Issue Resolution: Handle escalations with maturity and professionalism, ensuring timely closure and communication with the patient/attendant. Frontline Representation: Maintain a polite, empathetic, and service-oriented approach at all times. Represent the hospitals brand and values in all patient-facing interactions.

You're ideal for this role if You're interested in guiding students with their career decisions You've the empathy to address all queries regarding NxtWave courses for potential learners and help them make a decision faster You've proven experience of direct interactions with customers (an added advantage) You're looking to work in the environment of a high-growth startup Having 6 months or above of experience in sales, particularly within the EdTech sector, is advantageous. What will you be doing? Acting as a mentor & guide, being a source of career advice for potential learners. Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career. Establishing the effectiveness and uniqueness of CCBP 4.0 Programs. Taking responsibility for the entire sales closing life cycle for your assigned leads. Phone/video calls, product demonstration, sales closing, and post-sales relationship management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly revenue and enrollment targets. What are we looking for? An individual with excellent Telugu Communication skills, interpersonal abilities, and presentation skills. Highly dedicated individuals who are hardworking and extremely determined. Reliable and trustworthy individuals who can easily build rapport with prospects. People with a strong sense of empathy and great patience. People with a systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within deadlines. A sales mindset to effectively communicate NxtWave offerings to prospective learners and achieve revenue targets. Passion for delivering the highest levels of customer service at all times. Languages Known: Native speaker of Telugu. Proficiency in English will be an advantage. What do we offer? Earn up to 6 LPA (3.6 LPA Fixed + performance-based incentives) Work Location & Working Days: Work from Home 6 days a week

Business Strategy and Planning: Develop and implement a comprehensive business development strategy to achieve company goals and objectives. Conduct market research to identify potential clients, market trends, and competitive intelligence. Analyze data and trends to make informed business decisions and capitalize on emerging opportunities. New Business Acquisition: Identify and pursue new business opportunities and leads through various channels, including cold calling, networking, and industry events. Pitch the companys products/services to potential clients, highlighting their unique value propositions. Conduct sales presentations and product demonstrations to potential customers. Client Relationship Management: Build and maintain strong relationships with existing clients, understanding their needs and ensuring customer satisfaction. Regularly engage with clients to upsell additional products/services and secure contract renewals. Address customer inquiries and resolve any issues in a timely manner. Collaborative Selling: Work closely with the sales team to support their efforts in closing deals and achieving sales targets. Collaborate with marketing and product teams to develop effective sales collateral and promotional materials. Negotiation and Contract Management: Negotiate business contracts, terms, and pricing with clients to secure profitable deals. Review and finalize agreements to ensure legal and regulatory compliance. Sales Reporting and Analysis: Track and report on key sales metrics, pipeline status, and business development activities. Provide regular updates to management on sales performance and progress against targets. Industry and Market Awareness: Stay up-to-date with industry trends, market conditions, and competitors activities. Use market insights to adapt and refine the business development strategy

Managing the salons profitably and responsible for delivering top-line & bottom-line results for the franchise salons. Responsible for delivering the highest level of customer service as per company standards. Initiating marketing initiatives and local activations. Ensuring salons are sufficiently staffed with trained manpower. Additional responsibility of Business Development: Identify and locate potential franchisee in the selected markets, discovering and exploring opportunities Screen potential franchisee & finalize the deal and coordinate for Salon Openings

Business Strategy and Planning: Develop and implement a comprehensive business development strategy to achieve company goals and objectives. Conduct market research to identify potential clients, market trends, and competitive intelligence. Analyze data and trends to make informed business decisions and capitalize on emerging opportunities. New Business Acquisition: Identify and pursue new business opportunities and leads through various channels, including cold calling, networking, and industry events. Pitch the companys products/services to potential clients, highlighting their unique value propositions. Conduct sales presentations and product demonstrations to potential customers. Client Relationship Management: Build and maintain strong relationships with existing clients, understanding their needs and ensuring customer satisfaction. Regularly engage with clients to upsell additional products/services and secure contract renewals. Address customer inquiries and resolve any issues in a timely manner. Collaborative Selling: Work closely with the sales team to support their efforts in closing deals and achieving sales targets. Collaborate with marketing and product teams to develop effective sales collateral and promotional materials. Negotiation and Contract Management: Negotiate business contracts, terms, and pricing with clients to secure profitable deals. Review and finalize agreements to ensure legal and regulatory compliance. Sales Reporting and Analysis: Track and report on key sales metrics, pipeline status, and business development activities. Provide regular updates to management on sales performance and progress against targets. Industry and Market Awareness: Stay up-to-date with industry trends, market conditions, and competitors activities. Use market insights to adapt and refine the business development strategy

Key Responsibilities: Lead Generation & Customer Engagement: - Identify and generate leads through digital marketing campaigns, cold calling, and email outreach. - Engage with potential customers to understand their needs and provide relevant product or service information. - Qualify leads and schedule meetings or product demos for the sales team. Marketing Campaign Execution: - Support the execution of marketing campaigns, including email marketing, social media promotions, and content marketing. - Collaborate with the digital marketing team to track campaign performance and optimize strategies. - Assist in content creation, including writing promotional emails, social media posts, and marketing materials. Market Research & Analysis: - Conduct market research to identify trends, customer preferences, and competitor activities. - Provide insights and recommendations to improve marketing strategies. - Maintain and update customer databases with relevant information. Sales Support & Coordination: - Work closely with the sales team to align marketing efforts with business goals. - Provide necessary marketing materials and presentations to support the sales process. - Follow up with leads and prospects to ensure continuous engagement. Reporting & Performance Monitoring: - Track and report on marketing campaign performance and lead conversion rates. - Analyze key metrics and provide insights for future marketing strategies. - Prepare reports and presentations for management.

Role & Responsibilities: Plan and execute 360 marketing campaigns (Digital, ATL, BTL) Manage social media strategy, content planning & influencer marketing Drive visibility and performance on Swiggy & Zomato platforms Lead CRM, WhatsApp, and email marketing initiatives Conceptualize and activate store-level campaigns and in-store branding Track campaign ROI, build performance reports, and generate insights Collaborate with design, operations, and external vendors for smooth execution Ensure brand consistency across all channels and locations Handle marketing budgets and negotiate with agencies and platforms Stay updated on F&B trends and marketing innovations Preferred Candidate Profile: 5 to 7 years of experience in brand/marketing roles, preferably in F&B or hospitality Strong understanding of digital, content, and performance marketing Prior hands-on experience with aggregator platforms (Swiggy/Zomato) Creative thinker with excellent execution and project management skills Experience in CRM tools, WhatsApp automation, and social platforms Data-driven mindset with ability to draw insights from campaign performance Excellent communication, coordination, and stakeholder management skills Self-starter who thrives in a fast-paced, growth-oriented environment

Key Responsibilities: Engage with clients via calls or digital channels to resolve queries and offer insurance recommendations. Review customer insurance portfolios to identify protection gaps, redundancies, or optimization opportunities. Sales incentives Annual bonus Health insurance Provident fund Flexi working Maternity leaves Paternity leaves Course reimbursements

Job Overview This position a leading position is in a fast-paced business environment for B2B customer support team & Trade SCM, where in you will handle escalated customer care issues either through direct personal action or by escalating to the proper individual/department. You will need to Coordinate with resources for the resolution of system related problems and provide specific feedback to other departments to aid all open issues. And under SCM Product availability has to be assured from different vendors/TE Intraco locations from EMIA & USA. This responsibility includes collaboration between both on site and virtual resources as necessary. You will also partner on the process improvement projects, developing training material, reports and lead implementation as necessary. RESPONSIBILITIES Customer Service Manage a team of 4-5 Advance best in class customer relations via Quality, Delivery, Innovation and Responsiveness Develop/Lead customer engagement projects and processes focused onIncreasing customer forecast accuracy Review demand forecasts and order priority with production planning & control team; establish supply schedules for raw material based on production schedule in S&OP meetings Resource and capacity planning for work load assessment. Developing behavior analytics which enhance proactive customer engagement focused on minimizing waste and increasing the customer experience Lead lean business process strategy, process transformation, performance improvement management, talent development and mind-set Represent Customer Care during customer visits to build high level relationships and facilitate mutually beneficial projects. Partner with sales to develop support opportunities which contribute to ECE Maintaining consistent communication with leadership team to manage customer service effectiveness by monitoring performance and assessing metrics. Lead customer chargeback data analysis Proactively identify and prioritize systems & analytic pain points while managing organizational expectations for solutions. Trade Supply Chain Management Manage a team of 4-5 To focus on part availability, on time delivery to the customer, Quality and Cost Reduction by utilizing resources effectively Driving supply chain and logistics excellence and ensuring the compliance of all statutory requirements in order to achieve Business goals Provide innovative planning and logistics solutions to find and implement efficiencies with cross-functional teams Drive and assist in the identification and implementation of continuous improvement opportunities and customer satisfaction opportunities to deliver superior service. Build sustainable relationships and trust with vendors and internal customers through open, proactive communication Use of technological tools and internal data to generate reports that detail efficiencies as well as areas needing improvement Coordination with TE Intraco plants for material availability as per customer CRD Required Skills EDUCATION/KNOWLEDGE Bachelors degree preferred MBA CRITICAL EXPERIENCE 15 years + relevant customer experience management background required. SAP 10+ years experience Extensive transactional working experience in manufacturing industry under CS & Supply chain. Knowledge/understanding of Customer Relationship Management/CRM systems. Preferred experience of Aerospace and Defense COMPETENCIES Expert /functional domain knowledge in Order management, Supply chain , Demand management Ability to persevere in the presence of intense customer & organizational pressure Practices attentive and active listening while demonstrating command skills so that timely solutions are obtained within a large & diverse organization Knowledge of MIS Reporting and Analysis tools such as: Microsoft excel, Power Point, power BI. Demonstrates high level of decision making and knowledge within the transportation Industry Good level of soft skills pertaining to customer support. Managing and Measuring Work Building Effective Teams Motivating Others SET : Strategy, Execution, Talent (for managers)

Job description Greetings from Aster Pharmacy-India!!!! Aster Pharmacy-India is hiring Talent for Marketing roles. Join Our Marketing Team to Drive Customer Engagement and Growth! Are you a creative marketing professional passionate about driving customer engagement and increasing foot traffic in the retail sector? Were looking for a Retail Marketing Executive to craft innovative strategies and execute impactful campaigns that elevate our brand and delight our customers Job Title : Executive / Sr. Executive - Marketing Location : Hyderabad Experience: 0- 5 years of experience in marketing, preferably in retail or healthcare/pharmacy sectors. Job Summary: The Retail Pharmacy Marketing Executive is responsible for implementing marketing strategies to drive foot traffic, enhance customer loyalty, and promote pharmacy services and products. This role requires a deep understanding of retail trends, consumer behavior, and the healthcare landscape to create impactful campaigns that align with business objectives. Key Responsibilities: Campaign Management: Execute marketing strategies to promote retail pharmacy services, such as prescription fulfillment, over the counter (OTC) products, and wellness programs. Create and manage multi-channel marketing campaigns (in-store promotions, and print materials, neighborhood connect activities and Health camps) to engage customers and increase sales. Collaborate with product teams to design promotional offers and discounts to boost customer acquisition and retention. Customer Engagement and Loyalty Programs: Promote loyalty programs to enhance customer retention. Conduct market research to understand customer preferences and develop targeted campaigns. Promote wellness initiatives, health camps, and pharmacy consultations to build community trust and engagement. Interested candidates can comedown for Interview or share profile to polumati.prasad@asterpharmacy.in 9482497949

Getting sales goals and developing sales strategies. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals. Managing the sales process through specific software programs. Building and maintaining a CRM database. Meeting daily, weekly, and monthly sales targets. Participating in sales team meetings.

We are seeking a highly empathetic and solution-oriented Executive/AM - Customer Engagement to join our client's team through Acme Services . This pivotal role is responsible for the timely and effective resolution of escalated complaints, particularly CEO escalations, from both Agent Advisors and customers. The ideal candidate will ensure strict adherence to processes, collaborate seamlessly with internal stakeholders, and drive customer satisfaction through diligent follow-ups and insightful data analysis. Key Responsibilities Escalated Complaint Resolution : Resolve all escalated (largely CEO escalations) complaints from Agent Advisors and Customers within the defined Service Level Agreement (SLA) , ensuring prompt and satisfactory outcomes. Process Adherence & Control : Ensure strict adherence to documented processes, procedures, and controls in all customer engagement activities, maintaining high standards of compliance. Cross-Functional Liaison : Liaise with other support units in the Home Office (such as Operations, Products, Actuaries, Finance, Admin, IT) to ensure that all local queries and complaints are efficiently resolved. Customer Satisfaction & Follow-up : Ensure follow-up with customers / Agents to guarantee complete satisfaction and build lasting relationships. Reporting & Analysis : Publish MIS (Management Information System) and Dashboards to track performance and provide insights. Actively help in Root Cause Analysis (RCA) of queries / complaints received to identify systemic issues. Escalation Management : Strictly follow the Escalation Matrix for all issues, ensuring appropriate levels of management are informed and involved as necessary. Skills Strong ability to resolve escalated complaints , including CEO escalations. Expertise in ensuring adherence to documented processes, procedures, and controls . Excellent liaison skills with various internal support units. Proficiency in customer/agent follow-up to ensure satisfaction. Capability to publish MIS and Dashboards . Skills in Data Analysis for Root Cause Analysis of Queries / Complaints . Strict adherence to Escalation Matrix . Strong communication and interpersonal skills. Qualifications Proven experience in a customer service, customer relations, or customer engagement role, with a focus on complaint resolution. Demonstrable ability to manage escalated issues and work with cross-functional teams. Strong analytical skills for data interpretation and root cause analysis.

Description We are looking for a highly motivated goal oriented individual to join our Global Selling team to provide support to our Selling Partners in selling globally from IN region. The role would require high level of ownership and strategic thinking with a keen desire to work in a Sales/Business Development role. The successful candidate will have to thrive in an ambiguous environment by being a self-starter and an excellent decision maker who can keep calm and perform under pressure situations. Key job responsibilities Responsibilities Recruiting Sellers onto various programs and managing Seller relationship by championing their needs at Amazon Managing and driving the growth of the Sellers business by adding selection and delivering on key business opportunities for Sellers Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by collaborating with the business development and on-boarding teams. Working with Sellers to improve operational aspects of their business in providing a great consumer experience Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships. Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets About The Team Job summary Work Timings - Monday to Friday; European (UK) shift Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon Are you interested in innovating to deliver an excellent level of service to Amazon's Selling Partners At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Basic Qualifications 1+ years of sales experience Bachelor's degree Preferred Qualifications Bachelor's degree in marketing, communications, business, or equivalent

Position: This is a leadership role involving building and managing a team of key account managers. You will have to develop a thorough understanding of Tracxn's SaaS product and offerings, understand customer use cases and drive customer engagement. You will be responsible for streamlining processes for the entire customer lifecycle from onboarding to churn. Customer interaction will be primarily driven by your team. You will be expected to provide guidance to the team and engage with customers during escalations.. Key Responsibilities Oversee Customer Success functions including customer onboarding, resolving customer queries, driving customer engagement, and managing renewals. Develop a thorough understanding of Tracxn's SAAS product and offerings Liaise with Analyst, Finance, and Legal team to resolve customer queries Drive the implementation of customer engagement projects Identify the reasons for customer churn and help prevent it Train and manage a team of Key Account Managers Timings 12 pm - 9 pm IST What we are looking for: Excellent written and verbal communication skills Have Customer Empathy - ability to identify and understand a customer's situation and motives Thorough understanding of a customer lifecycle (customer success functions) in a B2B SAAS company Experience of managing a team with at least 5-6 direct reportees What can you expect at Tracxn Meritocracy driven, candid culture. no politics Like-minded intellectually curious colleagues High paced learning. Continuous mentorship to help achieve peak potential

The candidate will be working for the EA PRO CP BU Sales team and work as Sales Specialist / Expert at Partner support on Product Sales, Promotion, Business Development and networking with influencers for all India. The position is for a role to facilitate business acquisition supporting the Regional Sales & Vertical Managers. The candidate will be responsible for opportunities short/medium term. The candidate is expected to create / network for customer engagement with various stake holders to ensure that these opportunities, projects, special initiatives. The candidates will be required to engage / interact with End Customers, Consultants, EPCs and actively support the Vertical-Focus approach viz Utilities, Industries, Infra, Buildings, Healthcare, F&B etc. The candidate is expected to create / identify early leads with help of Regional Sales, engage with customers to positively influence the customer requirements to actively specify SIEMENS products secure approvals against similar competing products & business models to have fair competition. The candidates will also align for the best sales approach for opportunities in coordination with Regional Sales & Vertical managers. The candidates will also network with other BUs ex EP / Buildings etc to enhance visibility of projects to be worked in coordination. The candidate will be involved at all stages of the Sales Cycle including the finalization of the order and shall be responsible for the OI / TO / and other financial targets as EA PRO CP. The candidates are also expected to actively engage with HQ, PLM, R&D for necessary alignment on product improvements and strategies. For the purpose they will also be responsible to create Dash boards for product portfolios; presentations, Ready reckoner specifications alongside competitor products which can be referred by BU & Regional Sales teams. He will be responsible to work closely with the Vertical managers and merge the activities in alignment of the vertical focus plans for large /key customers. He will also be centrally responsible to plan and conduct various Sales Promotion activities with target-customers / focus verticals to enrich our business extraction planned by the CP team. He will be responsible to conducting product campaigns, conduct online / offline seminars and customer engagement programs for CPs and customers. He will also be responsible for ensuring periodic training and update to all channel partners internal team [region & BU], and conduct customer specific workshops along with Partners, with the help of training experts at OAIS & OPA. He will also be centrally monitoring the activities being planned centrally and ensure timely execution of the same + provide the required enablers for the same.

Job description Own operations, development and maintenance of applications and processes for the Sales and Service domains. Liaise with sales and service teams to define business needs and translate them into technology solutions. Evaluate and recommend emerging technologies that enhance sales and service team performance. Ensure exceptional customer experience throughout the application/service lifecycle. Manage and mentor a team of IT professionals including developers, support engineers, architect and BA. Foster a culture of continuous improvement and innovation. Ensure that SMO IT strategy and governance policies are adhered to while implementing solutions and delivering service. Own and manage the budget of the team and services. You ll win us over by: Knowledge of CRM (Dynamics 365, Service Now) and ERP systems (SAP) used in Sales and Service domain. Knowledge of sales and customer services processes and industry best practices. Knowledge of software development and ALM. Excellent written and verbal communication skills with the ability to manage expectations and escalations. Excellent in quickly addressing and resolving problems. Team management and leadership skills.

The candidate will be working for the EA PRO CP BU Sales team and work as Sales Specialist / Expert at Partner support on Product Sales, Promotion, Business Development and networking with influencers for all India. The position is for a role to facilitate business acquisition supporting the Regional Sales Vertical Managers- The candidate will be responsible for opportunities short/medium term. The candidate is expected to create / network for customer engagement with various stake holders to ensure that these opportunities, projects, special initiatives. The candidates will be required to engage / interact with End Customers, Consultants, EPCs and actively support the Vertical-Focus approach viz Utilities, Industries, Infra, Buildings, Healthcare, FB etc. The candidate is expected to create / identify early leads with help of Regional Sales, engage with customers to positively influence the customer requirements to actively specify SIEMENS products secure approvals against similar competing products business models to have fair competition. The candidates will also align for the best sales approach for opportunities in coordination with Regional Sales Vertical managers. The candidates will also network with other BU s ex EP / Buildings etc. to enhance visibility of projects to be worked in coordination. The candidate will be involved at all stages of the Sales Cycle including the finalization of the order and shall be responsible for the OI / TO / and other financial targets as EA PRO CP. The candidates are also expected to actively engage with HQ, PLM, RD for necessary alignment on product improvements and strategies. For the purpose they will also be responsible to create Dash boards for product portfolios; presentations, Ready reckoner specifications alongside competitor products which can be referred by BU Regional Sales teams. He will be responsible to work closely with the Vertical managers and merge the activities in alignment of the vertical focus plans for large /key customers. He will also be centrally responsible to plan and conduct various Sales Promotion activities with target-customers / focus verticals to enrich our business extraction planned by the CP team. He will be responsible to conducting product campaigns, conduct online / offline seminars and customer engagement programs for CPs and customers. He will also be responsible for ensuring periodic training and update to all channel partners internal team [region BU], and conduct customer specific workshops along with Partners, with the help of training experts at OAIS OPA He will also be centrally monitoring the activities being planned centrally and ensure timely execution of the same + provide the required enablers for the same. The role needs a unique combination of high level of product expertise for both PA MVP with excellent networking skills for market /business convergence along with an exceptionally strong self-drive to achieve the set objectives

Job description In this exciting role you will be responsible to take handover of GIS Project, as Project manager and manage the execution of the project, to complete the engineering, manufacturing and delivery of the Gas Insulated substation Project. The role requires active involvement understanding of GIS Single Line Diagrams, Plan and Section views for GIS Project. Single point coordination with customer, for all Project related aspects in the factory, including attending technical meetings at customer end. You ll continuously coordinate and communicate with internal factory functional teams of Engineering, Purchase, Manufacturing, dispatch and Installation testing Commissioning. You ll ensure meeting the desired revenue targets for the year to achieve yearly growth in business Individuals are empowered to take ownership and responsibility of the project and the customer to achieve the goals of profitability, time and quality, including export projects, and working closely on projects with Siemens AG, Germany. Use your skills to move the world forward Required Knowledge/Skills, Education, and Experience You are an Electrical or Electronics Engineer (B. E / B.Tech) with 2 - 8 years of experience Project execution / Project Management /Tendering /Engineering for AIS/ GIS Substations Youre analytical, team player and a go getter with ability to communicate and correlate concepts/problems/ requirements to provide solutions based upon the domain. Youve knowledge of High Voltage GIS products, customer specifications/ contracts for Powergrid, State utilities, Oil & Gas, Industry consultants etc, export projects Youve hands on experience in software-based ERP tool SAP, MS office (Excel/ Word/ Power Point, MS Projects / Primavera You ve phenomenal interpersonal skills. You ve a valid passport and open for job specific travels. Make your mark in our exciting world at Siemens The job location is Aurangabad, but you need to travel where this journey takes you

Job description At Siemens Energy, we can. Our technology is key, but our people make the difference. Brilliant minds innovate. They connect, create, and keep us on track towards changing the world s energy systems. Their spirit fuels our mission. Our culture is defined by caring, agile, respectful, and accountable individuals. We value excellence of any kind. Sounds like you We make real what matters. This is your role: You will be a part of a high-performance team which is responsible for the offer making process of AIS/ GIS Tunkey/Partial Turnkey Substation tenders/ RFPs upto 765 KV. You need to be an able collaborator, adaptive person and be the anchor of the team for the bid process and be flexible in managing your time to ensure that bid process requirements are completed as per the time requirements. Our Requirements and Expectations Degree / Postgraduate in Electrical Engineering - Power Systems Good knowledge of MS Excel & Power Point. 7-to10 years of experience of which at least 5 years in products / systems / solutions related to at least HV Substations. Of the above 2-3 Experience in Engineering / Site works/ Proposal / Consultancy / Sales management in HV/ EHV systems will be an added advantage. High flexibility in taking new tasks/responsibilities. Should understand modern substation SLD and layouts, protection systems and have knowledge on technical bid documentation. Support customer clarification meetings in the proposal phase. Be a go getter, fast learner and be able to deliver very high-quality work outputs even on independent basis. High flexibility in taking new tasks/responsibilities. Excellent communication skills , Strong ownership values and good soft skills . Willingness to travel as required. Our Grid Technology division enables a reliable, sustainable, and digital grid. Siemens Energy offers a leading portfolio and solutions in Grid Stabilization (FACTS), HVDC transmission, and energy storage, high voltage AIS & GIS switchgears and transformers, and digital grid technology. Working with an experienced team Opportunities to work on and lead a variety of projects for diverse types of customers. Possibility to take over further tasks within the company. Flexible working through our well-established smart working policy We don t need superheroes, just super minds: This role is based inGurgaon , where you ll get the chance to work with teams impacting entire cities, countries - and the shape of things to come. We re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. Were dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business needs. Bring your curiosity and imagination and help us shape tomorrow.

This role takes care and provides support to customers of beauty & personal care brand Have a timely and fantastic interaction with customers through email, phone, messages, marketplaces, social media, etc. Resolving their issues, queries and providing assistance about the product, the website, offers, deliveries etc. Monitoring order status, highlighting and resolving any issues proactively. Coordination & follow-up with customers, prospects, internal and external teams to ensure smooth order processing and sales. Provide information about products and take orders and assist customers in placing orders. Updating CRM after every interaction does necessary escalations when you exceed call wrap time and keen interest in the beauty space, keeping oneself updated on all the Products from Anveya's owned brands.

Description We are seeking a dynamic and motivated individual for the position of FMCG Sales. This role is ideal for freshers/entry-level candidates who are passionate about sales and eager to learn about the fast-moving consumer goods sector. Responsibilities Develop and maintain relationships with key clients and customers in the FMCG sector. Conduct market research to identify opportunities for new products and promotions. Achieve sales targets and increase market share within assigned territory. Collaborate with marketing and product teams to align strategies and initiatives. Prepare and deliver sales presentations to potential clients. Analyze sales data and prepare reports for management review. Skills and Qualifications Excellent communication and interpersonal skills. Strong negotiation and persuasion abilities. Basic understanding of FMCG market dynamics and trends. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Ability to work independently and as part of a team. Good analytical and problem-solving skills. Bachelor's degree in Business, Marketing, or related field is preferred.