6929 Customer Engagement Jobs - Page 32

As a CRM Manager at SUYU, a leading skincare brand, your role is crucial in developing and implementing customer relationship management strategies to drive customer engagement, loyalty, and retention. Key Responsibilities: - Develop and Implement CRM Strategies: You will create and execute comprehensive CRM plans to enhance customer relationships and drive business growth. - Customer Data Management: Managing and analyzing customer data to gain insights into customer behavior and preferences will be a key aspect of your role. - Customer Engagement: Designing and implementing customer engagement initiatives to drive loyalty and retention among customers. - Collaboration with Cross-Functional...

As a dynamic and passionate Biomedical Engineer or BPharm graduate, you will be joining our Sales Team for medical equipment. Your role will involve combining your technical knowledge with strong customer engagement skills. If you have a BE (Biomedical Engineering), PGD in Medical Electronics, BSc (Biomedical Instrumentation), BE (Instrumentation), or BPharm (Bachelor of Pharmacy) qualification, we are looking for you. **Key Responsibilities:** - Organize sales visits and demonstrate medical equipment to clients - Build and grow customer relationships, converting prospects into long-term partners - Provide continuous support, information, and guidance to customers - Analyze competitor brands...

As an enthusiastic Sales Associate, your role involves engaging with customers to deeply understand their needs and provide personalized product recommendations. You will be conducting product demonstrations and explaining features to enhance customer understanding. Utilize your negotiation skills to effectively close sales while prioritizing customer satisfaction. Additionally, you will assist with layout design and merchandising to create an appealing shopping environment. Key Responsibilities: - Engage with customers to understand their needs and provide personalized product recommendations - Conduct product demonstrations and explain features to enhance customer understanding - Utilize n...

As a Solution Architect for Process Optimization at Baker Hughes, you will play a crucial role in leading technical pre-sales activities for Cordant Process Optimization solution. This solution is based on a unique approach combining process domain knowledge with advanced machine learning techniques. Your expertise will be utilized to extend existing product offerings in various industrial processes such as LNG, syngas processes, gas processing, petrochemicals, and refining. Key Responsibilities: - Support sales teams in identifying, quantifying, and presenting complex process optimization opportunities to customers. - Develop technical proposals for process optimization in industries like L...

As a Customer Support Executive, your role involves handling customer complaints and providing appropriate solutions and alternatives within specified time limits. You will need to identify and assess customer needs to achieve satisfaction, build sustainable relationships with customer accounts, and manage large inbound calls. It is important to provide accurate, valid, and complete information using the right methods and tools, while following communication procedures, guidelines, and policies. Going the extra mile to engage customers will be essential in this role. Key Responsibilities: - Handle customer complaints and provide solutions within specified time limits - Identify and assess cu...

Division Department Sub Department 1 Job Purpose To provide support for field force incentive design and management, track field force performance and analytics for field force improvement across Emerging Markets Key Accountabilities (1/6) Field force incentive design and management Support field force incentive design based on inputs from Global SFE team and Country manager Prepare flyers detailing incentive plans Prepare simulators for field force to understand incentive plans Prepare monthly dashboards tracking FTE level performance vs incentive and expected payouts Key Accountabilities (2/6) Field force performance tracking Facilitate alignment on field force KPIs to track based on input...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Tower:Life and Pensions- Digital ContactJob Role :Customer ServicePrimary Skills :Chat support What are we looking for? Skillset:Education:Bachelors degree in Communications, Business Administration, or a related field is preferred.Experience:Previous experience in customer service, digital support, or a similar role is desirable.Open to flexible shifts based on business requirements.Good verbal & written communication skillsGood typing skill and attention to detail.Good time management skills. Ab...

Own the product backlog and act as the voice of the customer and business in the agile delivery team. Define product vision, roadmap, and strategy for client-facing security services. Collaborate with internal and external stakeholders (business, security, compliance, technology) to gather requirements and align priorities. Break down high-level business needs into detailed user stories with clear acceptance criteria. Work closely with engineers, testers, architects, and UX designers to ensure successful delivery. Ensure solutions comply with enterprise security standards, data privacy regulations (e.g., GDPR, PSD2), and regional requirements. Continuously refine backlog based on feedback, u...

QBE Consulting is looking for Cluster Manager - Retail Sales to join our dynamic team and embark on a rewarding career journey Monitoring the performance of individual branch and identifying opportunities for improvement Conducting regular store visits and audits to ensure that branches are operating efficiently and effectively Providing guidance, training, and support to branch managers and staff to help them achieve performance targets Developing and implementing marketing strategies and initiatives to drive sales and customer engagement across the cluster Tracking and analyzing sales data and other key metrics to make informed decisions about cluster operations Collaborating with other de...

Drive sales growth of solar products through distributor training and customer engagement. Expand the dealer and distributor network by onboarding high-potential partners from the solar industry and competitors. Build long-term trust with channel partners to ensure Loom Solar remains their first choice for solar solutions. Primary Responsibilities Meet retail shops, solar dealers, and distributors daily (minimum 10 visits) to promote Loom Solar products. Conduct cold calling to prospective solar dealers/customers to generate new business opportunities. Develop a strong dealer network by generating leads and converting them into active partners. Negotiate with dealers to position Loom Solar a...

Drive sales growth of solar products through distributor training and customer engagement. Expand the dealer and distributor network by onboarding high-potential partners from the solar industry and competitors. Build long-term trust with channel partners to ensure Loom Solar remains their first choice for solar solutions. Primary Responsibilities Meet retail shops, solar dealers, and distributors daily (minimum 10 visits) to promote Loom Solar products. Conduct cold calling to prospective solar dealers/customers to generate new business opportunities. Develop a strong dealer network by generating leads and converting them into active partners. Negotiate with dealers to position Loom Solar a...

Execute digital marketing campaigns across multiple platforms to drive traffic and conversion Develop and optimize storefront experiences to enhance customer engagement Partner with creative, category, and tech teams to deliver high-impact campaigns Analyze campaign performance and implement data-driven improvements Manage campaign calendars and coordinate cross-functional deliverables Build and optimize user journey flows to improve conversion rates Ensure quality control and brand consistency across all marketing assets

Lead development and definition of Marketing tool requirements for Owned & Operated Channels, working with Product Manager, Tech Leads, and Global O&O team to scale MarTech capabilities to Region Build testing roadmap and lead experimentation execution for Amazon Music across the customer lifecycle. Test and learn across new placements, managing multivariate and A/B testing campaigns. Own strategy, execution and performance in Owned & Operated campaigns, including messaging and localization. Establish ongoing creative refresh and optimization program. Optimize conversion rates and funnel analytics with BIEs and Data Science. Set KPIs, establish reporting and review measurement and performanc...

Create a vision and determine KPI s for Auto on Amazon Music grounded in customer research, customer usage data and industry trends Create and drive the Auto product roadmap including feature definition, UX, tradeoffs and simplifiers Run lots of experiments design, testing, weblabs and analysis Analyze customer research and data, work with BI to create dashboards Global stakeholder management Create mechanisms to drive product alignment and decision making across marketing, labels and industry teams Communicate with senior level executives

Liaising with internal stakeholders to identify priority areas, growth driver solutions, review account plans and to drive growth and market enablement initiatives Conceptualising and implementing firm-wide market campaigns to link and align PAN India teams on focus solutions, growth opportunities, etc Monitoring firm revenue and pipeline and facilitating management review Preparing GTM materials for the firm Preparing reports for management review Your key responsibilities Sales and BD Experience in mid market in CPR/ pharma space Skills and attributes To qualify for the role you must have Qualification MBA and Btech Experience Minimum 12 years

Support Analyst EIM Support Pune, Maharashtra India(24x7 Shift, Office based) About the role We're expanding our Pune office's successful Customer Support activities and recruiting Support Analysts to join our growing team. This role will play a key part in delivering exceptional customer support for Idox products globally via phone and email in business English, collaborate with colleagues in Pune, UK, and US to share knowledge and drive improvements and Contribute ideas for process enhancements and best practices. Key Responsibilities: Respond to customers or partners support requests in a timely manner. Log support calls into our tracking system and keep the call log up to date. Investiga...

Provide field application support, training and troubleshooting to the customers of Cytiva for Biacore (different models), Typhoon scanners, CCD imagers, 2D and DIGE, flat-bed gel based IEF, lab-scale automated protein purification systems (Akta). Assay designing for bio-similarity / bio-comparability testing, immunogenicity testing, HCP profiling using Biacore (SPR), IEF, 2D & DIGE to the Bio-pharma customers. Pre-sales activities like product presentations, conducting workshops, roadshows and participation in various marketing activities across the region to generate sales leads and build sales funnel. Conducting training courses for the internal teams to strengthen the technical competenc...

Maintain and expand the account portfolio and Dow presence in the region across Pan India. Understand the customer needs to differentiate Dow and gain share market. Search for new product development opportunities within the market. Maintain customer relationships and expand network to different levels within a customer s organization. Execute sales/marketing plan, delivering in volume and value. Develop the sales plan aligned to the marketing plan in coordination with other functions. Develop sales forecasts in coordination with Production and Supply Chain. Collects and utilizes market intelligence to shape sales plan. Get and analyze data to take decisions about new product development. Qu...

Role & responsibilities Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life and Health Claims processing Handling compliance issues Audit Rating Preferred candidate profile Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Language's Required English Hindi

Looking for people who can lead global support operations for a top-rated Salesforce AppExchange product. Manage a worldwide support team, enhance service delivery & Customer satisfaction Sr. Customer Success Noida E: akash.soni@360degreecloud.com

Develop and implement global marketing strategies to drive customer engagement and brand awareness. Manage digital advertising, content marketing, and multi-channel campaigns across different regions. Must have expertise in SEO, SEM, influencer marketing, and performance analytics. Experience in handling international brand positioning and cross-border partnerships is required. Strong analytical and leadership skills are essential. Mandatory Key Skillsglobal marketing strategies,digital advertising,content marketing,SEO,SEM,influencer marketing,performance analytics,Marketing*

Roles and Responsibilities : Maintain client relations to build excellent reputation for service and produce repeat business. Interact regularly with top ten accounts related to weekly selling, deliveries and stock availability. Maintaining contact with existing clients to ensure that they are satisfied with their services Building relationships with existing clients to ensure repeat business and new business opportunities Managing existing customer accounts by ensuring that existing customers remain satisfied with company products and services. Developing and implementing effective account plans to retain existing customers. Identifying customer needs and communicating how company products ...

About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to em...

Role: Product Enablement Specialist Location: Bangalore, India Job type: Full time, permanent Working arrangement: Hybrid Why QS At QS, we believe that work should empower you. That s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do we collaborate, respect and support each other. It s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives. Our diversity makes us stronger. By sharing our experiences, we learn from one another and achie...

We are seeking a dynamic and experienced Outlet Manager to join our team. As an Outlet Manager, you will be responsible for overseeing the day-to-day operations of our food and beverage outlet, ensuring exceptional customer service, and driving financial performance. Manage and optimize inventory levels and stock control to minimize waste and maximize resources Develop and implement strategies to increase revenue and profitability of the outlet Prepare and analyze financial reports, taking corrective actions as necessary Oversee staffing levels to meet operational demands and special events efficiently Ensure high standards of food quality, presentation, and customer service Conduct regular ...