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2.0 - 7.0 years

10 - 14 Lacs

Mumbai, Pune, Delhi

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We are looking for a highly skilled and experienced Customer Service Executive to join our team in Jammu. The ideal candidate will have 2 to 7 years of experience in customer service, preferably in the banking or financial services industry. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide excellent customer service through various communication channels. Respond to customer complaints and concerns in a timely manner. Collaborate with internal teams to resolve complex customer issues. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell and cross-sell products and services. Job Requirements Minimum 2 years of experience in customer service, preferably in the banking or financial services industry. Strong knowledge of customer service principles and practices. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong problem-solving and analytical skills. Experience with sales and marketing is an added advantage. Location - Mumbai,Delhi,Pune,Bangalore,Hyderabad,Chennai

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1.0 - 6.0 years

16 - 20 Lacs

Kurnool

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Collection Manager - DSMG - Emerging Cities - Flows - Bucket - 1 to 15 - Kurnool - TJ Shopping Mall - JM We are looking for a highly skilled and experienced Collection Manager to join our team at TATA CAPITAL LIMITED in Kurnool. The ideal candidate will have 1 to 15 years of experience in the banking or financial services industry, with expertise in managing collections and flows. Roles and Responsibility Manage and oversee the collection process for timely debt recovery. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate potential risks associated with the collection process. Ensure compliance with regulatory requirements and company policies. Job Requirements Strong knowledge of banking or financial services operations and regulations. Excellent communication and interpersonal skills for effective customer interaction. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills for resolving complex issues. Experience with collection management software and tools is preferred. Strong leadership and team management skills to lead a team of collection professionals.

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1.0 - 6.0 years

3 - 3 Lacs

Bengaluru

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"Hiring: Voice Process Customer Support (BPO)" Require Min. 1 Year experience into Customer support Should have fluency in English and Hindi Location: Bangalore (Work from Office) CTC: Up to 3.2 LPA Shift: Day 2 way cab facility Working Days: 6 days working | 1 day rotational off Notice Period: Immediate Joiners Only Qualification: Any Graduates About the Role We are hiring Customer Support Executives (Voice Process) for a leading BPO. This role involves handling customer queries through calls, ensuring excellent customer satisfaction. CONTACT: Archana- 9332827358

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2.0 - 5.0 years

2 - 3 Lacs

Noida, Greater Noida

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Job description We have a walk in interview, on coming Monday/Tuesday (21st July/22nd July ) at -Theobroma Outlet Khasra No-514, near PNB BANK, Hazipur, Sector 104, Noida, Uttar Pradesh 201304 Looking for Shift Managers To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operations time. To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, and AC temperature at the commencement of shift To keep the service stations well equipped with an adequate number of cutlery, crockery, water jugs, napkins, etc To promote and upsell the special menus and services To check the uniforms, and grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurant's cleanliness and hygiene Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils, and cleaning products Ensure compliance with sanitation and safety regulations Manage the restaurant's good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly, and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Coordinate with Front Office, Kitchen, etc regarding special events and execution of the same To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc To approve the store requisitions of the various items required at the restaurant To comply with all health and safety regulations To maintain the log book and to make necessary entries for further prompt action To approve leaves of the team members To prepare the duty roster of the team members of the restaurant To conduct the training for team members as per the training calendar Role & responsibilities Job Location -Noida, Greater Noida

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0.0 - 5.0 years

2 - 3 Lacs

Noida, Greater Noida

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Job description We have a walk in interview, on coming Monday/Tuesday (21 and 22nd July) at -Theobroma Outlet ,Khasra No-514, near PNB BANK, Hazipur, Sector 104, Noida, Uttar Pradesh 201304 Looking for Associate/Junior Associate To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operations time. To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, and AC temperature at the commencement of shift To keep the service stations well equipped with an adequate number of cutlery, crockery, water jugs, napkins, etc To promote and upsell the special menus and services To check the uniforms, and grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurant's cleanliness and hygiene Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils, and cleaning products Ensure compliance with sanitation and safety regulations Manage the restaurant's good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly, and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Coordinate with Front Office, Kitchen, etc regarding special events and execution of the same To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc To approve the store requisitions of the various items required at the restaurant To comply with all health and safety regulations To maintain the log book and to make necessary entries for further prompt action To approve leaves of the team members To prepare the duty roster of the team members of the restaurant To conduct the training for team members as per the training calendar Role & responsibilities Job Location -Noida, Greater Noida

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1.0 - 2.0 years

3 - 4 Lacs

Mumbai

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Provides technical details and assist sales executives over communication system plan including hardware, software and site requirements Execute Sales order on timely manner. Address customer inquiries in a timely manner. Co-ordinate with client, Update and Identify requirements at site and system Perform activities according to company policies, procedures, protocols and safety standards. Before site visit for installation, send client pre installation visit details, support client in setup, update service in charge timely Diagnose errors or technical problems and determine proper solutions. Assess hardware and software malfunctions by means of diagnostic tools and customer input Analyse and find out exact cause of failure of any part or product as accurately as possible, Investigate and troubleshoot Provide excellent customer service, listening carefully/ Comprehend to customer concerns and addressing issues until customer is satisfied, make appropriate recommendations/briefings Note customer complaints and inform service in charge and service co-ordinator in detail Identify problems and record solutions for reference purposes. Raise Purchase request to undertake vendor or service provider s services. Co-ordinate with vendor till successful work completion Raise Purchase request to undertake vendor or service provider s services. Follow Vendor or service provider s procedure Do not commit any services or part or information without approval of service in charge Generate reports for govt. requirements on timely and accurate basis Collect, maintain and verify documents needed for govt. application process from clients Maintain daily records of server connectivity status for each company Produce timely and detailed service reports as and when required Inform management on product service issues as observed through interaction with clients. Assist service engineers during visits Cooperate with technical team and share information across the organisation Develop documentations for service related issues and resolutions. Educate & train customer representative about the product usage and maintenance. Stay updated on industry standards and technical service knowledge. Build positive relationships with customers, vendors and service provider. Attend ongoing training events sponsored by company or machine manufacturers to stay upto-date on the latest technology and repair options Maintain parts inventory, personal library of machine manuals, company-assigned laptop and tools Generate enquiries from same dept. or any other dept. for same or other product at client s place Take customer feedback from client, inform service in charge and service co-ordinator Take enquiries from client, inform service in charge and service co-ordinator

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1.0 - 6.0 years

3 - 8 Lacs

Pune

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Job Summary: As a Customer Relation Manager you are fully responsible for planning & execution of all PRM activities to ensure highest level of customer satisfaction and customer retention. You ensure that predefined goals are met and measures to maintain customer relations are well implemented. Your key responsibilities are: - PRM activities planning for the current year in terms of Budget, activities and resources. - Monthly and quarterly planning of PRM activities in consensus with DP, CEO\u2019s and HOD\u2019s. - Identify and control the relevant drivers as well as develop and consistently implement measures, with the aim of continuous retention and improvement of customer satisfaction (CSI). - Ensure consistent customer relations management (CRM) across divisions and after sales stages. - Develop necessary tools (direct mailers, brochures, greetings etc.) required for life cycle communication. - To ensure Implementation customer life cycle communication to increase customer retention. - Discuss with respective HODs\u2019 and develop an action plan for CSI improvement at the dealership. - Develop counter measure to eliminate negative feedback from customers in future. - Coordinate with MB India CRM team and after sales marketing team for CSI surveys. - Provide feedback to after sales department on customer complaints or any other issues that may affect Customer satisfaction. - Capture, record and monitor customer complaints on regular basis. - Conduct root cause analysis of all the complaints from all sources. - Implement action plan to minimize complaints. - Act as one point contact with the customers for all customer complaints. - Handle dis-satisfied customers who have raised complaints through all sources. - Coordinate with sales and after sales department HOD\u2019s, Dealer principle for closure of all the After Sales complaints as per the set time line. - With the support of telemarketing team & After sales team , old customer database cleaning has to be done, in terms of checking and updating the contact and address of old customers (> 1year). - E-dealer monitoring for data quality. Skills Communication Skills: - You have excellent communication skills with a professional English accent. - You are aware of basic calling etiquettes and have right attitude to provide required information/help to customers - You listen carefully, and can identify the underline meaning and real demands. - You talk clearly in the language that the customer will understand and avoids using jargons. Interpersonal & Social competence - You are able to relate to the customer\u2019s needs and options. - You are able to handle objections and overcome rejections. You are able to balance personal involvement and professional distance. - You have high self-esteem, and you are controlled and focused even in stressful situations. And you can handle conflicts and resolve it amicably. - You remain calm and factual and are guided by a win-win solution. - You See feedback as an opportunity to improve and opens channels for feedback. You also provide feedback which is objective and constructive in nature. - You build a relationship with the customer that is based on honesty, mutual respect, confidence and mutual trust. - You are a good team player and always support and motivate your colleagues. Method & process competence - You understand the customer life cycle management and related functionalities in DMS. - You keep a continuous update of customer data and record the same. - You are aware of calling script and follow it religiously for effective calling. - You keep a track of calling activities and complete it on time for better results. - You keep a track of lost customers and put the efforts to bring them back to dealership. - You promote the service product, campaigns through various modes like SMS, email and proactive calling. - You work according to the MB service processes and standards. Specialist competence - You Understand and are aware of business management co-relation, e.g. Customer satisfaction, root cause analysis, you are responsible to a large extent for CSI. - You are an expert in implementing Customer Relationship Strategy. - You are an important point of contact, and are a facilitator between the needs of the customer and the company. - You take care of the customer relationship in every stage of the ownership, supported through Marketing and Service Programs. - Contributes to the critical interaction and dialogue after the vehicle has been purchased, builds up confidence, trust and loyalty with the Customer. - You have brief knowledge of the Mercedes-Benz vehicles, dealer policies and service products. Requirements Qualification & Experience: - Graduate in Engineering/Commerce/Arts. - 5-6 years of experience in Luxury automobile retail market. Benefits 1. Statutory Benefit 2. Accidental Policy 3. Incentive

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3.0 - 5.0 years

5 - 7 Lacs

Bengaluru

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Key Account Manager Overview: Sales, Business development, Business expansion, Networking, Order processing, Interaction with Customers, Quotation processing, Customer inquiry handling, Identifying new market opportunities, Customer satisfaction, Close coordination with Business Managers, Internal communication with Business Head/ Segment Head, MIS. Reports to: Business Manager/ Brand Head / Segment Head Qualification: BTech /BE in Electrical or Mechanical, Diploma in Electrical or Mechanical / Any Graduate, 3-5 yrs work Experience, Relevant experience in Sales of Wires, Cables, Switchgears, Industrial sales etc., Good communication skills. Responsibilities & Duties: Sales Accountable for maintaining and growing Sales of the company products. Accountable to successfully achieve assigned annual targets. Responsible to achieve monthly maximum incentives against basket parameter in Employee Performance Monitoring Program of the Company. Responsible for increasing quotation conversation ratio. Closed and win quotation should be 40% (Considered Last 28 days Quotation) New Business Development. Responsible to increase customer database and achieve targets. Accountable for expansion of VISL brand (new areas / locations) Collection Responsible for timely collections of payments from customers as per the credit limits and credit period assigned to them. After Sales Service Responsible for resolving customer complaints and ensure customer delight. Take regular feedback from customers regarding products and services offered by VISL. Additional Skills: Strong crisis management and time management skills. Should be assertive and have an eye for detail. Ability to handle multiple tasks and work under pressure by meeting deadlines. Location: Joining : Immediately Website : https://vashiisl.com Vashi Integrated Solutions Ltd (Formerly known as Vashi Electricals Pvt Ltd) Email: hrmro@vashiisl.com

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4.0 - 6.0 years

6 - 8 Lacs

Mumbai

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What youll be doing: Create billing drafts, review, obtain approval, and ensure that billing meets client s guidelines. Analyse Unbilled and coordinate a resolution of any items that are in question Maintain billing and invoice delivery guideline information for assigned clients Miscellaneous projects and duties as requested by management Provide solutions to any relative problems on billing of client invoices Handling customer complaints and resolving billing issues Collaborate with other departments to ensure billing accuracy Prepare and present analytical reports Ability to work independently and meet tight deadlines Able to take responsibility proactively during team crisis and be a helping hand for achieving the team goal What youll need: Location - Vikhroli, Mumbai US Shift - 6.30AM Onwards Graduate with good communication skill Minimum 4-6years of experiencing in Billing Excellent knowledge of MS Office (particularly Excel) Proficiency in English Organizational and time-management skills

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4.0 - 6.0 years

6 - 8 Lacs

Bengaluru

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About the company: Orange Health is India s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025. Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on our careers page and LinkedIn page. Our vision is supported by some of the world s leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann India, Amazon, and other marquee names. We have been recognised as a Future Unicorn for two consecutive years by Hurun India . Responsibilities: Recruiting, training, and supervising members of the order management team. Educating inside sales staff on effectively answering common customer questions. Collaborating with the marketing department to ensure that the inside sales staff receive quality leads to pursue. Maintaining an accurate record of all leads and actual sales. Regularly evaluating the performance of the inside sales team. Evaluating current sales conversion practices and procedures to determine whether they are effective in generating sales. Recommending and implementing improvements to current sales practices and procedures as needed. Addressing and resolving customer complaints. Inside Sales Manager Requirements: 2-4 Years of relevant managerial experience (4-6 total experience) Proven experience working as an Inside Sales Manager. Proficiency in Microsoft Excel and Customer Relationship Management (CRM) software. Excellent leadership skills. Strong analytical and problem-solving skills. Sound organisational skills. Effective communication skills. Exceptional customer service skills.

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4.0 - 6.0 years

6 - 8 Lacs

Bengaluru

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About the company: Orange Health is India s leading on-demand diagnostics lab for urban Indian consumers and is positioned as the fastest diagnostics lab in India. We were recognized as the Diagnostics Startup of the Year 2025. Launched in January 2021, Orange Health Labs is amongst the most loved brands in the healthcare sector, with over 30,000 reviews and the highest rating on Google for all its facilities across the country, and an NPS close to 90! Orange Health Labs is among the best places to work, with a team of 1,000+ people across the company. We believe in treating colleagues with respect and investing in their growth for the long term. You can learn more about our work culture on our careers page and LinkedIn page. Our vision is supported by some of the world s leading investors like Accel, General Catalyst, Y Combinator, Bertelsmann India, Amazon, and other marquee names. We have been recognised as a Future Unicorn for two consecutive years by Hurun India . Responsibilities: Recruiting, training, and supervising members of the order management team. Educating inside sales staff on effectively answering common customer questions. Collaborating with the marketing department to ensure that the inside sales staff receive quality leads to pursue. Maintaining an accurate record of all leads and actual sales. Regularly evaluating the performance of the inside sales team. Evaluating current sales conversion practices and procedures to determine whether they are effective in generating sales. Recommending and implementing improvements to current sales practices and procedures as needed. Addressing and resolving customer complaints. Inside Sales Manager Requirements: 2-4 Years of relevant managerial experience (4-6 total experience) Proven experience working as an Inside Sales Manager. Proficiency in Microsoft Excel and Customer Relationship Management (CRM) software. Excellent leadership skills. Strong analytical and problem-solving skills. Sound organisational skills. Effective communication skills. Exceptional customer service skills.

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4.0 - 8.0 years

6 - 10 Lacs

Amritsar

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Job Purpose To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Roles and Responsibilities Employees are ON ROLLS of Aditya Birla Sunlife Insurance. Employee will be mapped to the respective Bank Branches basis on the geography assigned. Prime Responsibility to generate insurance Business through Bank Branch, walk-in customers and leads generated by the Branch staff. They will be required to generate business only for the assigned branch in the assigned geography through New or Old customers. Providing support to branch profitability by selling ABSLI Insurance product through different acquisition channels in the catchment area. Will be responsible for achieving monthly sales target assigned: NOP FYP Persistency Customer complaint Responsible for customer complaints and need to be resolved in the specific TAT, & ensure quality customer service is delivered. Penetration of LI to existing and new customers. Employee has to build the smooth-professional relationship with the respective Branch Manager & with the Branch employees. In the open Architecture Scenario its very essential to built the strong relationship with the Banca partners. Key Expectations: To Handle Bank customers requirements with the best services and products ranges. To make ourself equipped with insurance and Bank Products knowledge. To manage the relationship at all the levels to have the desire outputs. Communicating any product changes, process change or change in any rules and regulations (internal / IRDA) with the help of different training module to Banca Partners. Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling.

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4.0 - 8.0 years

6 - 10 Lacs

Bathinda

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Job Purpose To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter. Roles and Responsibilities Employees are ON ROLLS of Aditya Birla Sunlife Insurance. Employee will be mapped to the respective Bank Branches basis on the geography assigned. Prime Responsibility to generate insurance Business through Bank Branch, walk-in customers and leads generated by the Branch staff. They will be required to generate business only for the assigned branch in the assigned geography through New or Old customers. Providing support to branch profitability by selling ABSLI Insurance product through different acquisition channels in the catchment area. Will be responsible for achieving monthly sales target assigned: NOP FYP Persistency Customer complaint Responsible for customer complaints and need to be resolved in the specific TAT, & ensure quality customer service is delivered. Penetration of LI to existing and new customers. Employee has to build the smooth-professional relationship with the respective Branch Manager & with the Branch employees. In the open Architecture Scenario its very essential to built the strong relationship with the Banca partners. Key Expectations: To Handle Bank customers requirements with the best services and products ranges. To make ourself equipped with insurance and Bank Products knowledge. To manage the relationship at all the levels to have the desire outputs. Communicating any product changes, process change or change in any rules and regulations (internal / IRDA) with the help of different training module to Banca Partners. Supporting in the actual sales and service aspects including sales calls, issuance and complaint handling.

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1.0 - 5.0 years

2 - 3 Lacs

Gurugram

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We are looking for Customer Care Professional position at our motion furniture manufacturing company [Recliners India ] requires a female candidate with 1 to 3 years of experience. Required Candidate profile Proficiency in MS Office-Excel and CRM operations is essential. The ideal candidate possesses excellent English communication skills, exudes a pleasant personality, and excels in phonic conversations.

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3.0 - 6.0 years

2 - 6 Lacs

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

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Opening for Quality Engineer in Andheri East, SEEPZ. Company Description: EOS Power India Pvt. Ltd. is a leading provider of ultra miniature and highly efficient power supplies. The company designs, manufactures, and exports AC/DC switching power supplies ranging from 25 to 550 Watts. With a well-established presence in Mumbai, India and under American ownership, EOS Power has a highly qualified team of design engineers, compliance engineers, and production experts. The company's technology is used by leading OEMs in various industries, including industrial, medical, data-networking, telecommunications, audio/video, and computing products. Education: Bachelor of Electrical/Electronics/Telecommunication Engineering, Mechanical engineering worked in Electronics /Electrical manufacturing Work experience: 3-6 Years, preferably worked in Electronics /Electrical products manufacturing companies Diploma candidates with higher experience could be considered. Job description: a) Customer care: Handle customer questions/complaints, experience with Quality tools to identify root causes, corrective actions, preparing 8D reports, product qualification reports and direct communication with customers. b) Interdepartmental coordination: Work with engineering, manufacturing, supply chain and other departments for root cause analysis of any customer complaints and follow up on corrective actions timely implementation. c) Coordinate with Global Quality teams to learn and implement best quality practices d) Monitor in process and the outgoing quality of the products, assist in solving problems in manufacturing using various problem-solving techniques. e) Identifying opportunities to enhance quality control systems, improve product design, and optimize production processes. f) Maintaining records of quality inspections, tests, and investigations, as well as creating reports on quality performance. g) Verifying that products and processes comply with relevant safety regulations, industry standards, and company policies. Desired skills: a) Good communicator written and verbal, with interpersonal skills, Fluency in MS Office, emails, PPT etc. b) A proactive and constructive attitude focused on creating positive change and improvement, rather than dwelling on difficulties. c) Team builder: active listener, clear communicator, and collaborative towards a shared goal, leveraging individual strengths, and fostering open communication d) Should have exposure to ISO 9001/14001/13485/45001 Quality systems and documentation Industry Type: Electronics Manufacturing Location: Mumbai- Andheri (East), SEEPZ. Role Category: Quality Employment Type: Full Time, Permanent Candidates from Mumbai, especially Western and Central Suburbs will be considered. Candidates with Different qualifications, and higher experience may apply for consideration based on suitability. To Apply: Please email your resume and cover letter to jobs.eos@belf.com

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0.0 - 1.0 years

2 - 2 Lacs

Chennai

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HIRING!!! Greetings from Allsec technologies Opening- 50 Freshers and experience can apply! Good communication is mandate. Handling customer's query and request for the services. Understand customer requirement and provide the best customer service experience Basic knowledge on HTML/SQL/C, C++ /Java or any kind of programming knowledge is added advantage. Rotational day shift (7 am to 11 pm) any 9 hrs. 6days working, 1day Rotational week off. Minimum 6 months experience into (Technical / Non-Technical) voice Customer Support Only technical graduates BTECH, BCA, BSC, BE, EEE, Diploma (Without Backlogs) Age criteria: 18 -29 yrs. 2.4 LPA -2.6 LPA CTC per Annum (17000-18000- Take home per month based on experience) Performance incentives and OT ,PF and ESIC Coverage. Interested candidate can come for direct walk Thanks, Akshaya S 8122910504

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Renewal process life insurance Good communication. Salary upto 24k ctc Day Shift Rotational week off Need Linguistic candidates Malyalam, Telegu , Tamil Salary 20,000/- In hand Required Candidate profile HSC is mandate Job location- Airoli, Navi Mumbai, Maharashtra- 400708 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Priyanka:- 7875990932

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0.0 - 5.0 years

2 - 3 Lacs

Noida

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Role & responsibilities Receiving incoming calls & providing support to our customers on call. Preferred candidate profile Good verbal and written communication skills are required in both Hindi and English. Perks and benefits As per industry.

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3.0 - 6.0 years

5 - 8 Lacs

Gurugram

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To efficiently manage customer complaints related to both warranty and non-warranty across PAN India by establishing a robust, process-driven framework that links all relevant service points.

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4.0 - 8.0 years

7 - 8 Lacs

Ahmedabad

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We are a Great Place To Work-Certified organization. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard your next great opportunity is just a few clicks away! What we offer Competitive salary Paid vacation/holidays/sick time On the job/cross training opportunities Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy What you will do In this role, you will be part of Post Sales Design Support on BMS, CCTV, ACS & Fire Alarm System How you will do it Review Technical specification of the projects to understand the project requirements. Preparation of technical submittal & Shop drawing for customer approval and execution. Preparation of schematics, P&ID, isometrics layout Knowledge in preparing hydraulic calculation, SOP, DDC schedule e. tc. Ensure execution of the projects with zero customer complaints Technical competency of below listed systems Fire alarm, Security systems like CCTV, ACS & Physical security, Intruder alarm system. BMS for GA & Shop drawings. Gaseous system (FM-200, CO2 & Inert gas) Co-ordination with the Architects, Clients and Contractors at various stages of the project Demonstrate adherence to operational process requirements to drive efficiency What we look for BE Electrical & Electronics or Equivalent. Experience on IBMS, GSS & FDS 4 to 8 years of hands-on experience in FAS, PA, Security, BMS & GSS. Person with attention to details and rigor for quality perfection Time bound delivery of project deliverables Developing good work practices Developing standard procedures to save time Minimizing number of Engineering changes High quality delivery Ability to be a team player Excellent written and verbal communication skills and the ability to work with detail as well as with general assignments A professional, results oriented individual with a high degree of self-motivation . For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www. johnsoncontrols. com/tomorrowneedsyou

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1.0 - 3.0 years

2 - 3 Lacs

Kanpur

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Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Preferred candidate profile : Minimum 12th Completed Age Criteria : 18 years At least 1 year experience of team handling into any retail or QSR Perks and benefits 5 days work week Accidental and Life insurance support|Emotional & Mental counselling Opportunity to become a Coffee Master Starbucks Meal & Beverages| 30% brand discount Parental Medical Insurance

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1.0 - 3.0 years

2 - 3 Lacs

Bengaluru

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Role & responsibilities : Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks. Anticipates customer and store needs by constantly evaluating environment and customers for cues. Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team. Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift. Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance. Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs. Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns. Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned. Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift. Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team. Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers. Maintains regular and consistent attendance and punctuality. Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition. Preferred candidate profile : Minimum 12th Completed Age Criteria : 18 years At least 1 year experience of team handling into any retail or QSR Perks and benefits 5 days work week Accidental and Life insurance support|Emotional & Mental counselling Opportunity to become a Coffee Master Starbucks Meal & Beverages| 30% brand discount Parental Medical Insurance

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2.0 - 3.0 years

4 - 5 Lacs

Pune

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Your challenges Attending Pipettes Maintenance, Repair Calibration of pipettes as per ISO 8655 Knowledge about ISO 17025 standards Installation of Eppendorf general instruments. Attending Breakdown Service of standard & specialty instruments Attending Instruments Maintenance of standard & specialty equipment s. Sending quotations to customers for required spares Achieving the Service business target Achieving AD Goals Service revenue Generation including payment collection Revenue management for the assigned territory Complaint Management for the assigned territory Customer Communication Sending Service/AMC Proposals Customer Presentations Working with the sales & service manager of the Branch Updating the market feedback to the management Daily CRM update (E365). Your expertise Minimum 2 to 3 year s industry related Calibration experience. Key understanding to handle customer complaints and workflows. Excellent verbal and written communication skills. Professional experience in MS office tools is desired. Bachelors degree in B.Tech / Diploma (ECE/ EEE or equivalent). Your benefits at Eppendorf We truly appreciate our employees and their performance We offer a wide range of learning and development opportunities to allow you to deepen your technical knowledge and for continuous growth By working with us, you will make a meaningful contribution to improving human living conditions Attractive salary, employee benefits and performance bonus. Eppendorf is an equal opportunity employer. We offer all qualified employees and applicants identical chances.

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1.0 - 4.0 years

4 - 5 Lacs

Noida

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Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

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2.0 - 5.0 years

4 - 7 Lacs

Panipat, Yamunanagar, Faridabad

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Fully responsible for taking care of OEM customers inquiries. Communicate with customers to get their orders/delivery requests booked in SAP on timely base, manage the change if any. ommunicate with sales, supply chain, logistics and finance team to make sure of smooth order to cash process. Follow up customer complaints and maintain customer satisfaction level. Follow up customer s reasonable requirement to provide value-added service. Support sales team with reporting and other inquiries etc.

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