5818 Customer Complaints Jobs - Page 13

Responsible for Customer Quality, Customer Complaint Handling, Warranty Return Analyst, Customer audits, root cause analysis,APQP, PPAP, FMEA, SPC, MSA, Seven QC Tools, Why-Why Analysis, 5S, Kaizen, TQM, TPM, IATF. Required Candidate profile BE- (Mechanical / Electrical) with 8 to 13 years of experience in customer Quality function with leading auto component companies.Experience in electrical / electronic commodities will be added adv.

As a Quality Control In-charge at our company, your primary role will be to maintain and ensure product quality across all stages - from raw material inspection to manufacturing, packaging, shipping, and inventory management. You will be responsible for developing, implementing, and monitoring robust Quality Control procedures to uphold certification standards such as ISO, UL, SASO, and CL, ensuring compliance with relevant regulations. **Key Responsibilities:** - Develop, implement, and maintain Quality Control procedures and standards across all processes, including raw material inspection, production, packaging, storage, shipping, and inventory management. - Oversee and manage the QC team...

|| We Are Hiring International Technical Support Voice Process ||||Immediate Joiners||Two way cab||4.8lpa|| Looking for skilled professionals in International Voice Process! Role:Senior International Technical Support Voice Experience: Minimum 1 year of experience into international Customer/Technical voice process Qualification: Any Graduate / Post Graduate / Undergraduate CTC: Up to 4.8 LPA Shift:5 days working and 2 week offs , Rotational Night Shifts (US) Cab: 2-Way Cab Provided Work Location: Hi-Tech City, Dlf Gachibowli Rounds of Interview: HR+Assessment + Ops If you have strong expertise in International voice, —this is the right opportunity for you! Contact Navya Sri Hr : 8341558285 ...

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly in ating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, ital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity an...

The POC City Head at Practo is responsible for driving the citys sales growth by building and managing an effective sales team that achieves set objectives and delivers the best customer experience Key Responsibilities: Develop and implement strategic sales plans aligned with company goals Lead, manage, and coach a high-performance sales team Identify and seize profitable business opportunities to drive sustainable sales growth Establish and maintain relationships with key clients and stakeholders Evaluate ket trends and competitor activity to adjust sales strategy as needed Ensure customer isfaction and handle customer complaints professionally Required Skills/Qualifications: Bachelors degr...

Customer Support Executive Job Description: We are looking for a Customer Support Executive to help our users understand and use our product. You will answer customer questions, solve basic technical issues, and make sure customers have a smooth experience. Experience Range: 0 - 4 years Educational Qualifications: Any graduation Job Responsibilities: Handle inbound and outbound customer queries via phone, email, and chat. Provide accurate information regarding products, services, and policies. Resolve customer complaints promptly and professionally. Maintain a record of customer interactions and up CRM systems. Coordinate with internal teams to ensure quick resolution of issues. Identify cus...

- Answer incoming calls and respond to customer's emails. - Management and resolve customer complaints. - Lead allocation to the Sales Teams - Identify and Resolve issues of existing candidates - Rotational Shift including US Shift. Required Candidate profile - Good English communication skills - Email writing skills to customers - Have minimum 1yr international customer support process experience - Timing 10pm-6:30am (6days working ) Perks and benefits 6 days working & Rotational Shift

About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We ...

Job Description Candidate for the Quality Assurance with minimum experience of 3-5 Years Key responsibilities include setting up and monitoring the mill, performing in-process and final quality control checks using measurement tools, and documenting production and quality data. This role requires adherence to safety protocols, troubleshooting equipment issues, and maintaining production efficiency. Tube Mill -Quality processes knowledge, experience operating the tube mill or similar machinery. Knowledge of ERW tube manufacturing processes. Customer Complaint handling in-process IATF system knowledge. Set up and operate ERW tube mill machinery. Monitor the production process to ensure quality...

We are looking for a highly skilled and experienced Executive - Customer Care to join our team at ST Courier. The ideal candidate will have excellent communication skills and the ability to provide top-notch customer service. Roles and Responsibility Handle customer inquiries and resolve issues professionally. Provide timely and effective solutions to customer complaints. Develop and maintain strong relationships with customers to ensure long-term satisfaction. Collaborate with internal teams to improve overall customer experience. Identify and escalate complex issues to senior management when necessary. Maintain accurate records of customer interactions and transactions. Disclaimer: This jo...

We are looking for a highly skilled and experienced Customer Support Professional to join our team in Cashaly. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers. Roles and Responsibility Respond to customer inquiries and resolve issues professionally and promptly. Provide accurate information about products or services to customers. Use problem-solving skills to address complex customer complaints. Collaborate with internal teams to resolve customer issues and enhance overall customer experience. Maintain high product knowledge to effectively support customers. Consistently meet or exceed performance metrics, such as re...

Responsibilities: * Manage customer queries via phone, email & chat * Resolve complaints promptly * Ensure high levels of customer satisfaction * Handle incoming calls with empathy & expertise * Provide exceptional customer service Performance bonus Provident fund

Responsibilities: Handle both inbound and outbound calls efficiently Generate & manage leads Coordinate with internal departments to support client needs Track and maintain data on call handling time, new leads, call abandonment, and answered calls.

About Us What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose Responsible for the management of all collecti...

Ensuring all the activities as per FMC Code of Conduct. - Establishing engaging the sales team as per market requirement and customer coverage. - Attract, Appoint, Induct, lead retain performers in the territory. Assigning KRA s to the individuals. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. - Planning and developing sales strategies to meet the company s sales objective. - Travelling extensively and building strong relationships with all Hospitals and Distributors in the territory and maintaining excellent Customer Relationship. - Developing customer base for market expansion especially for key products. Generate New Bus...

Coordinate with Sales and Pricing teams for container bookings. Place bookings with shipping lines, follow up, validate, and confirm all shipment bookings. Build and maintain long-term customer relationships through excellent service Required Candidate profile Strong communication skills — both verbal & written Minimum 2 years of experience in freight forwarding industry.

Job description Should have minimum 5+ years of experience in BPO. Should be designated as a Team leader for at least 2 years on papers. Experience in Email Social Media Escalation or Complaint Management Should be able to calculate CSAT, SLA, Attrition, Shrinkage, AHT. Should be aware of Occupancy and Utilization formulas. Candidate should be good in communication. Location: Preferred Navi Mumbai Based Candidates. Intersted can share resume on - 6260351725 Bhawna Bhawnas1@hexaware.com Regards Bhawna

You will be working with the After Sales team in Bengaluru. This team runs on a hustle mindset with an objective to increase Exponent Energy s market share in the city of Bengaluru, and help more people adapt to 15-minute rapid charging technology achieved by our Flexible Energy Stack, which consists of the e^pack (battery pack) and e^pump (charging station). Our philosophy: Break. Believe. Build Break stuff. Break assumptions. Break the thumb rule. Believe in the team. Believe in the process. Believe through failures. Build fast. Build passionately. Build to simplify. Roles & Responsibilities: Handling field Engineers / Technical teams Resolving customer complaints/issues in the field Ensur...

We are looking for a highly skilled and experienced Quality Manager to join our team in the East Region. The ideal candidate will have a strong background in quality management and a proven track record of ensuring high-quality products and services. Roles and Responsibility Develop and implement comprehensive quality control processes to ensure consistency and reliability. Conduct regular audits and inspections to identify areas for improvement and implement corrective actions. Collaborate with cross-functional teams to resolve quality-related issues and improve overall product quality. Analyze data and metrics to measure quality performance and identify trends and opportunities for improve...

Role & responsibilities We are currently looking for Graduate Engineer Trainee- to join our CRM team. As a GET - CRM, you will be responsible for coordinating and managing the Complaints resolution efficiently. Key Responsibilities: Coordination with Vendors & plant team. Frequent visit to Plants. Coordination & follow up with Customers & Steel mills. Preferred candidate profile BE/B.Tech- Mechanical Engineering (Freshers/ GET) Excellent organisational and multitasking abilities. Strong communication and interpersonal skills.

Job Summary We are seeking an experienced Industrial & Metal Working Fluid Specialist with hands-on expertise in product development, technical services, and component-based formulations for metal working fluids, including semisynthetic, synthetic, and neat oils. The ideal candidate will have a proven track record in designing, formulating, testing, and optimizing fluid solutions using specific components to meet industry standards and customer requirements. Knowledge of automotive lubricants and greases is highly desirable. The role requires a proactive individual with strong technical acumen, problem-solving skills, and the ability to collaborate with cross-functional teams. Key Responsibi...

Ensuring that processes and procedure align with desired quality outcomes.Collaborating with product development teams to ensure consistent project execution.Identifying potential quality issue and solution and should well verse in mail communication

Role & responsibilities Responsible for quality management systems (Management representative). Maintaining and preparing documents according to requirements of IATF-16949:2016, Preparing Inspection Report, Control plan, FMEA, PPAP Collection of SPC data by 100 % measuring the critical specifications. Implementing Kaizen, 5S and TPM activities on plants. Responsible for Inward and outward quality inspection Timely Calibration of lab equipments & process equipment’s. Knowledge of 7 QC tools & Core quality tools PPAP, APQP, FMEA, MSA & SPC, 8D, etc. To resolve the complaint of internal/external customers. Strong knowledge of case carburizing, carbo Nitriding, gas Nitriding, heat treatment, Har...

Handling customer queries

Job Title: Executive - Customer Service Summary: We are seeking a highly motivated and experienced individual to join our Customer Service department as an Executive. The ideal candidate should have at least 1 year of experience in a similar role and possess excellent communication and problem-solving skills. As an Executive, you will be responsible for providing exceptional customer service and ensuring customer satisfaction. Roles and Responsibilities: 1. Responding to customer inquiries and resolving issues in a timely and professional manner. 2. Handling escalated customer complaints and finding effective solutions. 3. Providing product information and assistance to customers. 4. Monitor...