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0.0 - 3.0 years

3 - 8 Lacs

bengaluru

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Medcare Hospitals Medical Centres is looking for Executive.Customer Care to join our dynamic team and embark on a rewarding career journey Responding to customer inquiries Resolving customer complaints and issues in a timely manner Providing information about products and services Managing customer accounts and updating customer information Following up with customers to ensure satisfaction Providing excellent customer service and maintaining a positive attitude Collaborating with other departments to ensure customer satisfaction Documenting customer interactions and transactions Excellent communication skills, both written and verbal Disclaimer: This job description has been sourced from a ...

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1.0 - 4.0 years

9 - 14 Lacs

bengaluru

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Medcare Hospitals Medical Centres is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maint...

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1.0 - 4.0 years

4 - 9 Lacs

bengaluru

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Medcare Hospitals Medical Centres is looking for Deputy Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives...

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1.0 - 4.0 years

20 - 25 Lacs

bengaluru

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Medcare Hospitals Medical Centres is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maint...

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1.0 - 3.0 years

4 - 9 Lacs

bengaluru

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Medcare Hospitals Medical Centres is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maint...

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0.0 - 3.0 years

4 - 8 Lacs

kannur

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Medcare Hospitals Medical Centres is looking for Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maint...

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1.0 - 5.0 years

3 - 3 Lacs

chennai

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Responsibilities * Handle customer inquiries, complaints, and feedback via phone calls in a professional and courteous manner. * Resolve customer issues promptly and efficiently to ensure high levels of customer satisfaction. * Meet or exceed performance targets for call handling time, resolution rates, and first-call resolution rates. * Maintain accurate records of all interactions with customers using our CRM system. Job Requirements * 1-5 years of experience in a call center environment or similar BPO setting. * Excellent communication skills with the ability to handle complex customer queries effectively. * Ability to work in a fast-paced environment with multiple priorities and deadline...

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1.0 - 3.0 years

2 - 3 Lacs

chennai

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Coordinate and schedule service requests. Communicate with clients and resolve queries. Maintain service documentation and reports. Monitor service progress to ensure timely completion.

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2.0 - 7.0 years

6 - 10 Lacs

kolhapur, bengaluru, vadodara

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Appoint industrial retailers in industrial hubs present in the state, associate the retailers with respective dealers To manage performance of dealers Execution of ATL/BTL marketing plan On-ground demand generation from MSMEs

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3.0 - 5.0 years

7 - 10 Lacs

coimbatore

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Key Purpose of the Job : The Customer Care Associate is responsible for attending calls and handling customer interactions in the customer service toll free number. This includes logging of customer complaints, assigning technicians, addressing service requirements / queries, conducting service evaluations and documentation of calls. Educational Qualification / Experience required : - Graduate degree in any discipline - Experience of 3 to 5 years in call centre - Should possess multilingual skills - Must possess knowledge of spoken Hindi Key Responsibilities : 1. Responsible for attending calls on toll free number and ensuring action is taken to resolve complaints 2. Responsible for attendin...

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4.0 - 9.0 years

4 - 6 Lacs

bengaluru

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Profit & Loss Management Manpower Planning MCIP Assets, Fixed and Movable Assets Management HR Coordination, Recruitment and Training Attrition and Absenteeism Management Security and Housekeeping Management Sales Collection, Petty Cash Management (Petrol & Food Reimbursement & Expenses Approvals) Stock Indent Management Inward and Return Management Ontime Picking and Last Mile Delivery Management Inventory Management Transport and Logistics Management Mandatory Registers and Records Maintenance MIS Reporting and Record Maintenance Project Initiations, Innovations to Improve Efficiency Work Environment and Safety Management Process Adherence 100% Ensuring Manpower Availability as per Roaster...

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1.0 - 2.0 years

3 - 4 Lacs

bengaluru

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If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to immediately. Role- Consultant -Customer Success Queue Experience- 1-2 Years. Location- Bangalore. About MarketStar: In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies acros...

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2.0 - 3.0 years

4 - 5 Lacs

mumbai

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RO:Service Recovery - Team Member - Escalation desk About the Role We are looking for an experienced candidate with strong banking background and well versed with branch banking / RBI / Regulatory guidelines The job entails attending customer complaints received from Banking Ombudsman, RBI, NCH, CPGRAM, Govt bodies, SEBI etc Having thorough knowledge of Liability products, Credit card and Loans The core job will be adherance to RBI guidelines, submitting timely response to customer and regulator, liasoning with RNOs , branches and various units 1 To resolve the complaints by referring them to various units like branches, RAC centres, product teams etc 2 To provide complete and quality respon...

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2.0 - 4.0 years

4 - 6 Lacs

bengaluru

Work from Office

ql-editor "> ob DescriptionJob DescriptionResponsibilities & Duties: Assisting the Brand Head in the region to handle the respective Brand sales. Coordination with RMs ( Relationship Managers) on the field on Brand related sales. Ensuring purchase targets for his region are achieved as mutually agreed between the Brand Head and the regional Principal Brand Team. Increasing the COC (Count of Customers) for his Brand in the region with the help of the local segment RM ( Relationship Managers ) Team. Generating leads for their brand based on market research and Principal connect. Assisting the RM Team to close high value quotations. Providing regular training to the Segment Technical team and l...

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2.0 - 5.0 years

4 - 7 Lacs

ahmedabad

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ql-editor "> Job DescriptionJob DescriptionResponsibilities & Duties: Assisting the Brand Head in the region to handle the respective Brand sales. Coordination with RMs ( Relationship Managers) on the field on Brand related sales. Ensuring purchase targets for his region are achieved as mutually agreed between the Brand Head and the regional Principal Brand Team. Increasing the COC (Count of Customers) for his Brand in the region with the help of the local segment RM ( Relationship Managers ) Team. Generating leads for their brand based on market research and Principal connect. Assisting the RM Team to close high value quotations. Providing regular training to the Segment Technical team and ...

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2.0 - 4.0 years

3 - 7 Lacs

bengaluru

Work from Office

Job Posting TitleSUPV II CUSTOMER SERVICE Band/Level5-3-M Education ExperienceBachelors Degree (High School +4 years) Employment Experience7-10 years At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity Ltd. is a $14.9 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. ...

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3.0 - 5.0 years

3 - 6 Lacs

hyderabad

Work from Office

Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaint...

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10.0 - 14.0 years

5 - 6 Lacs

faridabad

Work from Office

Role & responsibilities Quality Assurance, Quality Inspection, Inspection report, FPA/LPA Report, Daily Rejection Data,customer handling ,8D Preferred candidate profile Candidates having experience in plastic Injection moulding organisation, Proven experience in quality department, Good communication skills. Perks and benefits

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1.0 - 6.0 years

2 - 3 Lacs

bengaluru

Work from Office

Responsibilities: * Manage customer queries via phone, email & chat * Ensure high customer satisfaction ratings * Handle incoming calls & complaints promptly * Maintain confidentiality & adhere to company policies Provident fund

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0.0 - 4.0 years

1 - 2 Lacs

navi mumbai

Work from Office

Customer logs on to the website and raises query for the products CRE to call customers and understand query and sell the product accordingly Sagar Singh Human Resources Sagar.fortune10@gmail.com 7045021198

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1.0 - 4.0 years

1 - 3 Lacs

gurugram

Work from Office

Responsibilities: * Manage customer queries via phone, email & chat * Maintain high client satisfaction ratings * Provide exceptional customer service * Handle complaints professionally * Collaborate with sales team on solutions

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7.0 - 12.0 years

12 - 16 Lacs

gandhinagar

Work from Office

Planning & Review Undertake planning for achieving sales targets. Ensure monitoring and analysis of performance of distribution partner (banks, brokers and other corporate agents) Strengthen relationship with Distribution partners. Required Candidate profile Sales & Service • Ensure achievement of sales targets. • Ensure successful launch of new products and marketing promotional campaigns. • Engage with NRI customers for product sale.

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15.0 - 25.0 years

12 - 16 Lacs

hyderabad

Work from Office

Responsibilities: 1. Establishment of SOPs: - Develop and implement Standard Operating Procedures (SOPs) for various operational aspects, including food preparation, service standards, cleanliness, and customer interactions. - Collaborate with cross-functional teams to streamline processes and enhance operational efficiency. - Conduct regular audits to ensure adherence to SOPs and identify areas for improvement. 2. Restaurant Management: - Oversee the day-to-day operations of all restaurants within the city, including staffing, inventory management, and customer service. - Monitor key performance indicators (KPIs) such as sales, profitability, and customer satisfaction, and take proactive me...

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8.0 - 13.0 years

10 - 13 Lacs

pune

Work from Office

Role & responsibilities : Should be capable of Understanding the Customer requirement & Preparing Feasibility. Able to prepare Tooling information- Process/ Tool Size/ Simulation/ Tonnage/ FTG & Tooling Cost. Expertise in Tool Development/ Manufacturing/ Buyoff/ HLT/ Quality check/ Proving. Must be aware of Part quality report study/ Analysis & Part proving. Project Timeline adherence - Customer Commitment/ supplier follow up for achieving Time plan. Basic Software knowledge like Autoform/AutoCAD / CATIA etc. Know-how of Handover Taker Process from Internal External - Customer/ Supplier. Yield improvement/ VAVE/ Process optimization/ Kaizen in running projects. Creating & Using of Systems/ S...

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3.0 - 8.0 years

3 - 6 Lacs

sonipat, gurugram, delhi / ncr

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Job Description:- 1. Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and goals are met. 2. Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers. 3. Develop Service Procedure, Policies and Standard. 4. Provide on Job training and guidelines to dealer technical staff and service staff. 5. Promptly monitor vehicle complaint and failure analysis and convey the product feedback report for improvement. 6. Monitoring department issues and client complaints to create methods to lessen recurring issues. 7. Auditing wo...

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