5818 Customer Complaints Jobs - Page 11

About Us SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on...

Role Purpose Responsible for the management of all collections processes for allocated portfolio in the assigned CD/Area basis targets set for resolution, normalization, rollback/absolute recovery and ROR. Role Accountability Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers bot...

Location: Mahavastu Remedies, F-321,F-Block, Sector 63, Noida,Uttar Pradesh, 201301 Position : Customer Support Lead Experience Required: 3- 5year Job Summary: We are looking for an experienced, proactive, and customer-focused Customer Support Lead to lead our support team. The ideal candidate should have a strong background in managing customer-facing teams, handling both domestic and international clients, and ensuring consistent delivery of exceptional service. This role requires strategic thinking, strong leadership, and a passion for improving customer experience and team performance. Additionally, the candidate must be able to coordinate closely with the dispatch team and maintain stro...

Hi Job seekers, We're hiring for one of the renowed company for Customer Service Profile. Location - Lucknow Profile - Customer Service Requirement - Any Undergraduate or above can apply Any Fresher or Experienced can apply Should have good communication in English. Salary - Upto 17K CTC + Quarterly Bonus Plus other corporate benefits Roles and Responsibilities Handle customer inquiries through various channels such as phone, email, chat, and social media. Resolve customer complaints and concerns in a timely and professional manner. Provide accurate information to customers regarding products/services offered by the company. For more details contact or drop your cv on - Tamanna - 7355013912 ...

We are hiring Customer Support Executive for one of our client based out of Jaipur. Voice and backend both should have Experience in International Voice Process. Should be flexible with shift timings. Should have good communication skills Verbal and written. Candidate with 6 months of experience in International BPO can apply. Intersted candidate can share their cv to grow@suciglobal.com

As a finance intern at DN Associates, you will be responsible for supporting the accounts and credit note team in various day-to-day accounting tasks. Your role will involve assisting in processing credit notes, maintaining financial records, and ensuring the accuracy and organization of financial data. This hands-on opportunity will allow you to gain valuable experience in core finance functions and contribute to process improvements in a dynamic business environment. Key Responsibilities: - Assisting in maintaining financial records, including journal entries and general ledger reconciliation. - Verifying sales returns, customer complaints, and approval memos before credit note processing....

Monitor and resolve raw material inspection issues to ensure supplier part quality. Implement IATF standards and maintain compliance with quality procedures. Conduct daily rejection analysis and drive improvements to reduce internal PPM. Support engineering in APQP and new product development. Handle customer complaints, warranty issues, and corrective actions. Develop and update quality documents such as SOPs, Control Plans, and FMEA based on engineering changes. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their o...

Microvista Technologies is looking for Customer Support Executive to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your tea...

srmb srijan ltd is looking for MANAGER to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, ti...

Accountable for maintaining and growing Sales of the company products. Accountable to set annual targets along with the Business Manager and successfully achieve them. Responsible to achieve monthly maximum incentives for the team against basket parameter in Sales Performance Monitoring Programs. Responsible for increasing quotation conversation ratio by doing quotation follow-up. Responsible for new business generation. Accountable for expansion of VISL brand (new areas / locations). Responsible for resolving customer complaints and ensure customer delight. Take regular feedback from customers regarding products and services offered by VISL. Understanding customer s inquiries for Brand / Bu...

What will I be doing As the Spa Manager, you will be responsible for performing the following tasks to the highest standards: Adhere to the customer-first purpose and promptly attend to customers needs. Communicate well with guests and colleagues. Be a positive influence, responsible and proactive in solving problems. Seize opportunities for self-improvement by learning new skills. Flexible and responsive to changes in work requirements. Be a good team player, helping team members achieve team goals. Advise on departmental operating procedures and improvement of environmental facilities, etc. Maintain vigilance and sense of responsibility at all times. Ensure all facilities and equipment are...

Roles and Responsibilities Attend Kick-Off meeting , Proper documentation reg pre-inspection , Installation Schedule other pre site requirements along with sales team / client Controlling loss/rejection/damages of materials in Project. Achieve the required output/man days for Installation / Assembly. Mobilization of teams to sites based on the site requirement. Analyse Indent the Shortages Damages given by Supervisor Arrangement of Infills Ensure Collection of acknowledged invoices Work completion certificates from CS Supervisor and maintain the proper record for the same Ensure quality checks with respect to organization norms in assembling / installation at site and Submit the data to HOD ...

Roles and Responsibilities Manage all post-production customer feedback and complaints related to PCBA quality, functionality, and manufacturing defects. Liaise directly with customers to gather detailed information, retrieve defective units, and manage the Return Merchandise Authorization (RMA) process efficiently. Coordinate with the Internal QA, Engineering, and Production teams to conduct root cause analysis (RCA) using standard industry methodologies (e.g., 8D problem solving, 5 Whys, Fishbone diagrams). Formulate comprehensive 8D reports and formal written responses to customers detailing the investigation findings, containment actions, root cause, and implemented corrective/preventati...

Mainly handle QAP Preparation, QAP Review, Customer Coordination, QA Documentation, QMS Compliance, Review Specifications, Valve Part Validation, Supplier Coordination, Special Process Validation, Raw Material Validation, Valve Testing,NDT Methods et Required Candidate profile BE 5+yrs exp into QA, preferably with VALVE/ENGG/IP/AUTO unit Strong exposure in QMS, CUSTOMER HANDLING, SUPPLIER HANDLING, VALVE TESTING, VALVE VALIDATION, QMS, CQA etc Must relocate to COIMBATORE Perks and benefits Excellent Perks. Reloate to Coimbatore

Responsibilities Key Deliverables Monitoring of Body Shop production activity. Study of shop quality trends viz. Nova C Nova B, Global Demerit. Kaizens and productivity improvement projects. Corrective and preventive action for internal and external customer complaints . Safety audits and Safety rounds for the shop. Problem solving technique by using 7 QC tools, DOE. Problem solving thru QC story methodology. Ensuring smooth productionizing of new product and applicable quality standard Competencies Competencies:Welding Process Knowledge, Knowledge of DCP, PPAP, APQP, Knowledge of TPM, Knowledge of Hemming operation , Hemming Robot programming Trouble shooting Preferred Industries Automobile...

Job Responsibilities: Should have expertise in understanding business processes Pharmaceutical(API s) and the execution of business unit strategies, along with sales and marketing operations, portfolio management, pricing, key account management, domestic and international business (regulated and emerging markets). End to End Customers Support to with regard to Enquires, Offers, Sample, Processing Sales orders and receivable management. Develop New business opportunities with guidance from the directors for organization. This work will include web search, contacting via emails, Telephone Networking. Once contact is established take part in customer visits etc. Handling Customer complaints an...

Job detail- * Provide technical support during field service visits,GPS CCTV * Manage warranty claims and customer complaints * Ensure timely resolution of after sales issues * Maintain high CSAT through effective communication Call-8527750087(whatap Health insurance

Looking to onboard a skilled Tele Sales Manager with 3 to 5 years of experience to lead our sales team and drive business growth in Bangalore. The ideal candidate will have a strong background in sales management, excellent communication skills, and the ability to motivate and inspire a team. Roles and Responsibility Manage and train the telesales team to achieve daily, weekly, and monthly sales targets. Develop and implement effective sales strategies to generate leads and close deals. Monitor team performance, provide feedback, and coach members to improve their skills. Build and maintain strong customer relationships through excellent customer service. Handle customer complaints and resol...

Looking for a skilled Telesales Executive to join our team in Chandigarh. The ideal candidate will have 6 months to 4 years of experience in sales and customer service, with excellent communication skills and the ability to work in a fast-paced environment. Roles and Responsibility Identify new opportunities and support the Sales & Development department. Escalate complaints and update databases. Manage large amounts of incoming calls and generate sales leads. Assess customer needs and provide appropriate solutions. Handle complaints and follow up to ensure resolution. Follow communication procedures, guidelines, and policies. Disclaimer: This job description has been sourced from a public d...

Role & responsibilities This position is in charge of sales and application trials of yeast products in North Indian states (primary and other places as per market requirements). Major customer base includes Alcobev Industry. Job scope include: Identify potential customers in the region. Connect with technical teams of customers and convert to ABM yeast products. Exhibit product performance to customers and convince for conversions. Support and solve technical complaints from existing customers. Capture customer performance data to identify gaps and support for improvements. New customer acquisitions. Retaining existing customer base. Identify potential customers and convince them for ABM pr...

Job Summary: We are seeking a proactive and results-oriented CRM Manager with experience in real estate to join our dynamic team. The ideal candidate will be responsible for managing customer relationships and optimizing customer lifecycle processes within the real estate industry. Role & responsibilities Key Responsibilities: CRM Strategy & Execution: Develop and implement CRM strategies specifically tailored for the real estate industry to engage with leads, prospects, and existing clients Customer Lifecycle & Retention: Develop programs to nurture relationships with existing customers, including personalized follow-ups, reminders for property viewing, anniversary emails, and invitations t...

Cash Handling: Take cash from customers and keep accounts on track. Petty Cash Management: Manage and maintain petty cash effectively. Order Taking: Take orders from customers when needed. Customer Interaction: Greet customers entering the establishment. Complaint Resolution: Resolve customer complaints promptly and professionally.

Dear Candidates, Job Title: Customer Service Executive Summary: We are seeking a highly motivated and experienced individual to join our Customer Service department as an Executive. The ideal candidate should have at least 1 year of experience in a similar role and possess excellent communication and problem-solving skills. As an Executive, you will be responsible for providing exceptional customer service and ensuring customer satisfaction. Job Location: Mulund, Mumbai(west). Shifts: Night Shifts Interview: Face to Face at Mulund Office Mumbai CTC: Upto 28k/month Roles and Responsibilities: 1. Responding to customer inquiries and resolving issues in a timely and professional manner. 2. Hand...

About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We ...

Interface between company and customers on quality-related issues, driving customer satisfaction, managing complaints, and ensuring timely resolution Certification in quality (e.g., ASQ Certified Quality Engineer, Six Sigma Green/Black Belt) Required Candidate profile Knowledge of ISO 9001, IATF 16949 Proficiency in RCQ, CAPA tools such as 8D, FMEA, SPC Exp. in automotive, aerospace, electronics industries Candidate to have exposure with Customer Maruti