4919 Customer Complaints Jobs - Page 12

Job Description Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Omnissa WorkspaceOne SaaS based solution Installation/Reinstallation of MDM components Trouble shooting remotely MDM related errors escalated by Ll and other teams. Monitor and analyze the application logs Support the DR Drills as and when required Manage Policy Groups Administer consistent policies across devices Analyze and report critical device information Creating and Maintenance of SSP for Client end users Implementing policies post approval in MDM System Ba...

Understanding Customer needs& Design requirement, Cost working as per BOM, Preparing budgetary offers to Customers ,Ensure all documents r complete and store properly, Govt & Pvt Tendering work, Follow up sales enquiry, prepare WO & quotations , Required Candidate profile BE Mech 7 to 8 yrs exp, staying CR or New Mumbai, exp in Follow up customer complaints & services As per enquiry prepare WO & Govt & Pvt Tendering work, good communications, hydraulic pneumatic

Responsibilities: Handling Gujarat State territories fully or parts covering major cities. Handling primary sales of company dealers. Doing on field Secondary sales on daily basis. Market Payment Collections. Appointing, Searching, developing super stockiest dealers, wholesalers, retailers in assigned territories. Product launches visibility, availability, distribution, expansion. Scheme launches, follows and ensures sales target achieved. Customer complaints, feedback, follow-ups. Reporting on work, competition and market feedback. Coordinating with HO and factory. Timely reporting / MIS (monthly/ quarterly. Half yearly / annually). Required Skills: Must be excellent in written and spoken E...

An Area Manager at Finovest Group is responsible for overseeing the operations and sales performance of multiple branches within a designated geographical region, leading a team of branch managers to achieve sales targets, manage customer relationships, ensure compliance with company policies, and drive business growth within their assigned area, with a focus on financial products like gold loans, while reporting directly to senior management Key Responsibilities: Sales Leadership: Set sales targets for each branch within the area and monitor progress towards achieving them Coach and motivate branch managers to maximize sales potential and customer acquisition Identify and implement strategi...

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsSenior Scheduling Analyst holds a more advanced position within the learning and development team, often taking on greater responsibilities and leadership roles which includes overseeing the planning and coordination of large-scale training programs and events and collaborate with senior leadership to forecast training needs and allocate resources effectively.This role plays a crucia...

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsSenior Scheduling Analyst holds a more advanced position within the learning and development team, often taking on greater responsibilities and leadership roles which includes overseeing the planning and coordination of large-scale training programs and events and collaborate with senior leadership to forecast training needs and allocate resources effectively.This role plays a...

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsSenior Scheduling Analyst holds a more advanced position within the learning and development team, often taking on greater responsibilities and leadership roles which includes overseeing the planning and coordination of large-scale training programs and events and collaborate with senior leadership to forecast training needs and allocate resources effectively.This role plays a...

About The Role Skill required: Talent Development - Learning Delivery Operations Designation: Learning Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis role plays a crucial role in the planning, coordination, and execution of training programs within an organization. Their responsibilities typically include a mix of administrative, analytical, and coordination tasks to ensure that learning and development activities run smoothly.Talent Development processEnsure successful delivery of learning solutions and review their effect...

An Area Manager at Finovest Group is responsible for overseeing the operations and sales performance of multiple branches within a designated geographical region, leading a team of branch managers to achieve sales targets, manage customer relationships, ensure compliance with company policies, and drive business growth within their assigned area, with a focus on financial products like gold loans, while reporting directly to senior management Key Responsibilities: Sales Leadership: Set sales targets for each branch within the area and monitor progress towards achieving them Coach and motivate branch managers to maximize sales potential and customer acquisition Identify and implement strategi...

About The Role Skill required: Talent Development - Learning Operations Designation: Learning Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsTalent Development process.Personal organization to ensure work is monitored and completed in priority order and on time.Data collation / AnalysisDSM / Onshore interactionAbility to work on own InitiativeManage learning solutions, including activities such as registration, vendor management, product support, learning management system.Respond to incoming mail in the Scheduling mailbox and res...

About The Role Skill required: Payroll - Payroll Organization Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThe Specialist will be responsible for business management which includes metrics, performance and operational plans. Plan, implement, and manage business/projects, People, Staffing, participate in organization initiatives. Will manage overall operations for the Country with specialist support of HR services for the client.Payroll experience into US/UK/InternationalDefine the payroll service ...

Problem-Solving & Root Cause Analysis: Investigate customer complaints, identify root causes of issues, and recommend solutions. Process Improvement: Contribute to the development and implementation of quality improvement programs and initiatives. Coaching & Training: Provide coaching and training to agents on quality standards, best practices, and performance expectations. Data Analysis & Reporting: Analyze data, generate reports on quality metrics, and track trends to identify areas for improvement. Compliance & Standardization: Ensure compliance with industry standards and organizational policies. Evaluating Agent Performance: Monitor interactions (e.g., calls, emails) and evaluate agent ...

Oversee the daily operations of the Quick Commerce hubs across PAN India, ensuring efficient order processing, packing, and dispatch. Manage and optimize the delivery fleet and personnel to achieve target delivery times and customer satisfaction. Monitor and manage inventory levels, ensuring accuracy and minimizing stockouts and wastage. Implement and enforce standard operating procedures (SOPs) to streamline operations and ensure consistency. Analyse operational data and performance metrics to identify areas for improvement and implement solutions. Manage and resolve any customer complaints or delivery issues promptly and effectively. Train, supervise, and mentor internal team, delivery per...

Store Operations & Business Management Own the overall store performance, including revenue, footfall conversion, and profitability. Implement and maintain brand-standard operating procedures for inventory, cashiering, visual merchandising, and customer service. Ensure execution of VM guidelines and seasonal floor sets to maintain brand identity. Manage third-party vendors such as housekeeping, security, and maintenance. People Management & Development Lead, train, and motivate a team of store staff, ensuring clear targets and high engagement. Schedule shifts and manage attendance, ensuring optimum staff coverage across the week. Conduct regular team huddles, feedback sessions, and performan...

Must having knowledge of Rubber Hose Manufacturing co Quality control , Quality assurance, improve quality, resolve customer complain, QMS , Audit , Process quality, incoming, line, final

Customer Service Executive - TATA HFL (Inbound Process) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Rounds of interview : HR, Ops, Client. Required Candidate profile Qualification:- Min HSC pass Job location - Ghansoli, Navi Mumbai - 400710 To Apply /Contact For more details HR Omkar:-8698879613 Perks and benefits competitive salary range

Work Flexibility : Hybrid What you will do- Investigates & document customer complaints according to applicable regulatory requirements and products. Ensures timely investigation of and response to product complaints. This involves initiating and participating in investigations and corrective action arising from product complaints. Proactive collaboration with cross functional team members to get resolution on customer complaints. Timely closure of customer complaints; Collaborates effectively with cross functional and divisional partners to achieve goals Effectively adapts style in global interactions accordingly. Develop understanding of Stryker products and processes What you will need- R...

We are looking for a skilled Assistant Restaurant Manager to join our team in Mumbai. The ideal candidate will have 6-10 years of experience in the hospitality industry, preferably in hotels and restaurants. Roles and Responsibility Manage daily restaurant operations to ensure excellent customer service and high-quality food. Supervise staff to maintain a positive and professional work environment. Implement effective marketing strategies to increase sales and attract new customers. Maintain inventory and supplies to minimize waste and optimize costs. Ensure compliance with health and safety regulations and company policies. Analyze customer feedback to improve menu offerings and services. J...

We are looking for a skilled Assistant Restaurant Manager to join our team at JW Marriott, with 3-6 years of experience in the hospitality industry. Roles and Responsibility Manage daily restaurant operations to ensure excellent customer service and high-quality food standards. Supervise and train staff members to achieve exceptional performance and maintain a positive work environment. Coordinate with other departments to ensure seamless service delivery and resolve customer complaints. Implement effective inventory management systems to minimize waste and optimize resources. Monitor and control expenses to stay within budget and maximize profitability. Develop and implement strategies to i...

We are looking for a highly skilled and experienced D.C.D.P (South Indian) to join our team at Royal Kingdom Sarovar Portico. The ideal candidate will have 2-5 years of experience in the field. Roles and Responsibility Manage and oversee daily operations of the kitchen, ensuring high-quality food production and presentation. Develop and implement menus catering to diverse tastes and dietary requirements, including South Indian cuisine. Supervise and train junior staff members to maintain excellent customer service standards. Maintain inventory of ingredients, supplies, and equipment, ensuring minimal waste and optimal utilization. Collaborate with other departments to ensure seamless service...

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

We are looking for a skilled Restaurant Manager to join our team at St. Regis, with 5-10 years of experience in the hospitality industry. Roles and Responsibility Manage daily restaurant operations to ensure excellent customer service and high-quality food standards. Supervise and train staff members to achieve exceptional performance and maintain a positive work environment. Implement effective inventory management systems to minimize waste and optimize resources. Develop and implement marketing strategies to increase sales and attract new customers. Maintain compliance with health and safety regulations and company policies. Analyze customer feedback and implement changes to improve overal...

Responsibilities: Carry out inspection of moulded components for NPD, Need to have well aware of the domestic and global standards being used for our products. Functional test as per Control plan / customer requirement like compression test, environmental tests, carton burst test, colour match. Define sampling plan and follow for periodical tests of the products. Generate report of activities and submit to the head - Quality. Participate actively in CAPA and customer complain. Required Skills: Excellent organizational and time management skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Strong problem-solving and decision-making skills Good in communication Required Qualif...

We are looking for a skilled Asst. Restaurant Manager to join our team at Chokhi Dhani 5, with 6-10 years of experience in the hospitality industry. Roles and Responsibility Manage daily restaurant operations to ensure excellent customer service and high-quality food. Supervise staff to maintain a positive and professional work environment. Implement effective marketing strategies to increase sales and attract new customers. Maintain inventory and supplies to minimize waste and optimize costs. Ensure compliance with health and safety regulations and company policies. Analyze customer feedback to improve menu offerings and services. Job Requirements Proven experience as an Assistant Restauran...

Handle customer inquiries and resolve issues professionally.Provide excellent customer service through various communication channels.Respond to customer complaints and concerns promptly. Required Candidate profile Minimum 1 year of experience in customer service, preferably in an employment firm or recruitment services firm.Strong communication and interpersonal skills.