5818 Customer Complaints Jobs - Page 35

• Manage and oversee CCTV service operations across India.• Coordinate with regional service teams and ensure timely issue resolution.Willigness to travel if require,Customer complaint,Escalation management,• Maintain service reports. Required Candidate profile • Minimum 5–7 years of experience in CCTV / Electronics service management.• In-depth knowledge of CCTV systems, configurations, .•Excellent communication in English,Hindi and Tamil.

International Voice Process Customer Support (Voice) Location: Bangalore Shift: Rotational (Including Night Shifts US/UK/AU timings) Salary: 2,83,772 4,00,000 LPA + Incentives + Goodies Roles & Responsibilities: Handle inbound and outbound calls or chats from international customers (primarily US, Australia, etc.) Provide accurate information related to products, services, or technical issues Troubleshoot and resolve customer queries with empathy and professionalism Maintain high levels of customer satisfaction Document customer interactions and follow-up when necessary Skills Required: Excellent verbal and written communication skills (English) Good logical reasoning and analytical abilitie...

We are looking for dynamic, customer-oriented individuals to join our International Voice Process team at our Noida location. Key Responsibilities : Handle inbound/outbound calls to customers from international locations. Provide timely and accurate information to customers. Resolve customer issues or complaints by identifying the problem and offering appropriate solutions. Maintain professionalism and ensure a high level of customer service. Document and maintain records of customer interactions and transactions. Meet performance metrics, including response time and customer satisfaction. Work as part of a team to achieve departmental goals. Eligibility Criteria: Education: Any Graduate or ...

Company Name:- Vyapar App Customer Experience-Inbound ( Freshers) About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issu...

Educational Requirement : 12th Pass/graduate Work Arrangement : Work From Office Location : Sector 51 - Gurgaon Must be good at typing and using computer . Required Candidate profile Exp :- 0-1 yrs Salary 10-12 k + Incentive If you are interested so please share me your cv at capitalplacement02@gmail.com P- 9891750342 | WhatsApp- 7895263093

PTW is looking for an enthusiastic resource with good knowledge on PC/Console and Mobile gaming who will be troubleshooting the queries of customers. We would glad to have resources who played good numbers of games and can join us immediately. As a technical support representative, you will be responsible to solve customer queries with the help of chat and emails. Candidate should have excellent technical skills with the passion of learning new technology. Responding promptly to customer queries in a timely and accurate manner via email and/or live chat. Acknowledging and resolving customer complaints & technical problems by determining the cause of the problem, expediting correction or adju...

Responding promptly to customer queries in a timely and accurate manner via email and/or live chat. Acknowledging and resolving customer complaints & technical problems by determining the cause of the problem, expediting correction or adjustment, and following up to ensure resolution. Explain and guide customers through product features and functionalities. Stay up to date and be thorough with product knowledge so that customer questions can be answered quickly. Communicating, coordinating & collaborating with team members and colleagues to provide customers with best possible solution to their problem. Always maintain a positive, empathetic, and professional attitude towards customers and p...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in lin...

About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standar...

Role & responsibilities Role & Responsibility: 1. Deliver Exceptional Customer Experience: Ensure the delivery of a superlative customer experience at all touchpoints. 2. Resolve Complex Customer Concerns: Handle unresolved customer concerns, both technical and dealer-related, from earlier stages. Investigate issues thoroughly, collaborate with relevant teams to find solutions, and communicate resolutions back to customers. 3. Technical Issue Resolution: Work closely with Tekline functions to resolve technical customer concerns efficiently. 4. Dealer Handling: Collaborate with key role holders at dealerships to address and resolve dealer-related concerns.

Role & responsibilities Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service Schedule service appointments, manage calendars, and ensure efficient resource allocation. Monitor service requests and assign engineer to appropriate jobs Communicate with customers to schedule appointments and provide updates on service status Maintain accurate records of service requests, work orders, and customer interactions Collaborate with other departments to ensure smooth service delivery Identify opportunities for process improvement and implement changes as needed Evaluate service engineers and help to identify areas of improvement Preferred cand...

Role & responsibilities Act as a single point of contact between customers and internal departments (Production, Quality, Design, and Dispatch). Manage customer communication related to order status, delivery schedules, and service requests. Handle technical and commercial queries post-order and ensure timely resolution. Coordinate with the Production and Dispatch teams to ensure timely execution of customer orders. Prepare and verify dispatch documentation such as packing lists, test certificates, and inspection reports. Arrange customer inspections (FAT) and support inspection clearance documentation. Register and monitor customer complaints/warranty cases, coordinate with service engineer...

International Voice Process- Inbound , Need only min 1 year experienced candidates no freshers pls send your cv to kmctechhrsolutions@gmail.com or whatsapp: 9490643732, totally night shifts cab is available, there should be experiance documents Office cab/shuttle

Position Title: Assistant Manager Technical Services Department: TSD Location: PAN India Company: D&H Scheron Electrodes Pvt. Ltd. About the Company: D&H Scheron is one of Indias leading manufacturers of welding consumables. Established in 1966, the company is ISO 9001:2015, ISO 14001:2015, and BS OHSAS 18001:2007 certified. We provide a complete range of welding solutions, including consumables, equipment, training, and fabrication. Guided by our core values of Quality, Innovation, and Import Substitution , we are recognized for offering Complete Welding Support Purpose of the Role: The role involves providing technical support and welding solutions to customers by conducting product demons...

Key Competencies and Skills • Verbal and written communication skills • Typing speed of minimum 28 wpm with 90% accuracy • Listening skills, problem-solving and problem analysis • Customer service orientation • Negotiation skills • Good adaptability and judgement skills Education and Experience • Graduate fresher or Undergrad with a minimum 1 year of BPO experience • Proficient with relevant computer applications

Key Competencies and Skills • Verbal and written communication skills • Typing speed of minimum 28 wpm with 90% accuracy • Listening skills, problem-solving and problem analysis • Customer service orientation • Negotiation skills • Good adaptability and judgement skills Education and Experience • Graduate fresher or Undergrad with a minimum 1 year of BPO experience • Proficient with relevant computer applications

Responsibilities: • Customer Interaction: Manage incoming calls, emails, chats, and tickets in a timely and professional manner. Perks and benefits Great Incentive

As a Manufacturing Engineer, your role involves conducting feasibility studies of technical drawings and estimating development costs for new product development in Grey iron and SG iron. You will need to have a strong knowledge of Chemical composition, Mechanical properties, and Microstructure. Your key responsibilities will include: - Establishing Methoding and gating systems for castings - Designing, developing, assembling, and maintaining patterns - Proving samples as per drawings/STDs and establishing production processes - Preparing documentation such as PPAP, APQP, Process flow, and Control plans - Improving yield upon proving - Controlling rejections/reworks by predicting relevant pa...

Yes bank Customer Service Day rotational shifts Rotational week off Graduation mandate Excellent comms Pick up & drop from thane station Freshers can apply Salary:- Upto 22,000 CTC + incentives. Required Candidate profile Qualification:- Any Graduate How To Apply..? To Apply , Call Or WhatsApp HR Shubham: 8432231842 Perks and benefits Good Salary with unlimited Incentives

Company Name:- Vyapar App Customer Experience-Inbound About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensu...

Weare looking for young, high energy individuals with a passion for sales and forachieving aspirational targets Keyresponsibilities Understandcustomer needs and recommend suitable life insurance products to themAcquire new clients with the help of leadsprovided by the company and generate quality business revenue Actively cross sell / up sell products to thecompany s existing customers by identifying the customer needsProvide service to existing customers, solvetheir queries and concerns and ensure the quality of business is maintainedconsistently Generate fresh leads through cold calling and devisenew ways of widening customer base for revenue generation opportunities Acceptauthority of app...

ABFRL is looking for Store Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Under...

Firstsource Solutions Ltd is looking for CSA to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team Disclaimer: This jo...

Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deteriorat...