5 - 9 years
12 - 17 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
Role & Responsibility:
1. Deliver Exceptional Customer Experience: Ensure the delivery of a superlative customer experience at all touchpoints.2. Resolve Complex Customer Concerns: Handle unresolved customer concerns, both technical and dealer-related, from earlier stages. Investigate issues thoroughly, collaborate with relevant teams to find solutions, and communicate resolutions back to customers.3. Technical Issue Resolution: Work closely with Tekline functions to resolve technical customer concerns efficiently.4. Dealer Handling: Collaborate with key role holders at dealerships to address and resolve dealer-related concerns.
Amor Management Consultants
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