47 Warranty Jobs

Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. We’re looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like you’d make an outstanding addition to our vibrant team. Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. In Mobility, we help our customers meet the need for hard-working mobility solutions. We’re making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions! We are looking for Service Engineer You’ll make a difference by Specifically in Rolling Stock- Locomotives / Trains area with following responsibilities: Product installation, commissioning, warranty support and after sales service of products / systems. Experience in Locomotives/Trains area is preferred. Handling of day-to-day customer complaints and customer interface Marketing of Maintenance / Spares / Overhaul / Refurbishment Contracts Planning and Execution of above Contracts Product performance enhancement thro improvements / modifications Customer/internal Trainings on products /systems Compliance to quality and EHS and statutory requirements Desired Skills: You must have BE/BTech, Diploma / Degree in Electrical / Electronic Engineering. You must have 2-3 years’ experience in engineering or design or field service of Industrial Drives / Railway Propulsion. (Hands on experience preferred). You should have 1 year experience of executing maintenance contracts You should have 1 year experience of directly handling team of up to 5 (Employees/ Contractor's employees) SERVICE EFFECTIVENESS: Spares Management- Monitor and control inventory with the region. Identify requirement of instruments and tools, including maintenance and calibration of instruments by the ASE’s IN ORDER TO provide promt, effective and profitable after sales service. ATTENDING SERVICE CALLS: Promptly attending all the service calls planned or reported by the customers in order to ensure the smooth running of the products PRODUCT QUALITY IMPROVEMENT: Maintain Call registration, prepare failure data analysis and feedback and Initiate process to prevent repeated failures IN ORDER to ensure improvement in product quality. PAYMENT COLLECTION: Timely collection of certificates, Submission of invoice, MB recording & follow-up for payment for maintenance contracts in order to ensure timely collection of payments PLAN & EXECUTE CONTRACTS: Preparation of periodic plan for preventive maintenance, and allocation of work to ASEs in his Region IN ORDER TO smoothly execute the contracts for the Region MARKETING MAINTENANCE CONTRACT: Monitor potential market, acquire business through new and renewal AMC’s incl. tracking of tenders, preparing offers, negotiations and follow up with customer and tracking of competitors IN ORDER to develop good contacts and relations with customer Join us and be yourself! Make your mark in our exciting world at Siemens. This role is based in Mumbai, Kalwa. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. Find out more about mobility at: https://new.siemens.com/global/en/products/mobility.html and about Siemens careers at: www.siemens.com/careers

At Trane TechnologiesTM and through our businesses including Traneand Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge whats possible for a sustainable world We are a team that dares to look at the world's challenges and see impactful possibilities We believe in a better future when we uplift others and enable our people to thrive at work and at home We boldly go Job Summary Commissioning of chillers and HVAC system Repairing of all type of HVAC equipment Customer follow-ups and meetings according to schedule Team management & coordination with Service coordinator for their moments and for any requirements like parts etc- Weekly meeting with Team about concerns like safety, site audits & backlogs Update to service Manager & coordinator for the monthly plan Job Responsibilities Responsible for Commissioning & service of Chillers, HVAC Attending and handling of all models of chillers and Low side equipment complaints as per ASM instructions and Company guidelines Carrying out the timely PPM for chiller as per Company SOP RCA for failures and sharing with Quality team & FFL Ensuring of following of EHS as per Trane guidelines Handling of all customer service requirements Generating of Leads Ensuring of Quality job execution and smooth & timely completion of given service tasks Providing daily report to office & ASM Sharing of Service reports to Deployer with parts requirement Holding DL of 4-wheeler/2 Wheeler Ensuring all the safety and vehicle audit requirements followed and honoured Service Technicians Should have a practical hand-on experience on chillers Installation, Warranty and AMC services Service Technicians should have operational user experience about MS office, Internet, Mail etc- Qualification Minimum Graduation/Diploma/ITI in mechanical / R&AC/Electrical/Electronics Experience --10+ years on site & working on chillers Good Technical Knowledge of Chillers We offer competitive compensation and comprehensive benefits and programs We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status Show more Show less

At Trane TechnologiesTM and through our businesses including Traneand Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge whats possible for a sustainable world We are a team that dares to look at the world's challenges and see impactful possibilities We believe in a better future when we uplift others and enable our people to thrive at work and at home We boldly go Job Summary Commissioning of chillers and HVAC system Repairing of all type of HVAC equipment Customer follow-ups and meetings according to schedule Team management & coordination with Service coordinator for their moments and for any requirements like parts etc- Weekly meeting with Team about concerns like safety, site audits & backlogs Update to service Manager & coordinator for the monthly plan Job Responsibilities Responsible for Commissioning & service of Chillers, HVAC Attending and handling of all models of chillers and Low side equipment complaints as per ASM instructions and Company guidelines Carrying out the timely PPM for chiller as per Company SOP RCA for failures and sharing with Quality team & FFL Ensuring of following of EHS as per Trane guidelines Handling of all customer service requirements Generating of Leads Ensuring of Quality job execution and smooth & timely completion of given service tasks Providing daily report to office & ASM Sharing of Service reports to Deployer with parts requirement Holding DL of 4-wheeler/2 Wheeler Ensuring all the safety and vehicle audit requirements followed and honoured Service Technicians Should have a practical hand-on experience on chillers Installation, Warranty and AMC services Service Technicians should have operational user experience about MS office, Internet, Mail etc- Qualification Minimum Graduation/Diploma/ITI in mechanical / R&AC/Electrical/Electronics Experience --10+ years on site & working on chillers Good Technical Knowledge of Chillers We offer competitive compensation and comprehensive benefits and programs We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status Show more Show less

At Trane Technologieswe Challenge Possible Our brands including Traneand Thermo Kingcreate access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind We boldly challenge what is possible for a sustainable world Job Summary Commissioning of chillers and HVAC system Repairing of all type of HVAC equipment Customer follow-ups and meetings according to schedule Team management & coordination with Service coordinator for their moments and for any requirements like parts etc- Weekly meeting with Team about concerns like safety, site audits & backlogs Update to service Manager & coordinator for the monthly plan Job Responsibilities Responsible for Commissioning & service of Chillers, HVAC Attending and handling of all models of chillers and Low side equipment complaints as per ASM instructions and Company guidelines Carrying out the timely PPM for chiller as per Company SOP RCA for failures and sharing with Quality team & FFL Ensuring of following of EHS as per Trane guidelines Handling of all customer service requirements Generating of Leads Ensuring of Quality job execution and smooth & timely completion of given service tasks Providing daily report to office & ASM Sharing of Service reports to Deployer with parts requirement Holding DL of 4-wheeler/2 Wheeler Ensuring all the safety and vehicle audit requirements followed and honored Service Technicians Should have a practical hand-on experience on chillers Installation, Warranty and AMC services Service Technicians should have operational user experience about MS office, Internet, Mail etc- Qualification Qualification Minimum Graduation/Diploma/ITI in mechanical / R&AC/Electrical/Electronics Experience 5-10 years on site & working on chillers Good Technical Knowledge of Chillers We offer competitive compensation and comprehensive benefits and programs We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status Show more Show less

Primary Skills SAP CS/Service Management Knowledge Service Order & Notification Management Service Contracts, Warranty, and Maintenance Field Service Management Integration with SAP MM, SD, PM, and FI/CO SAP Configuration & Customization Configuring service orders, notifications, and contracts Master data setup Business Process Knowledge End-to-End Service Management Service Level Agreements (SLAs) Service Cost Management SAP Reporting & Analytics Report creation and KPIs tracking Secondary Skills Project Management SAP implementation & agile methodologies Technical Skills Basic ABAP, SAP Fiori, and SAP HANA SAP Cloud Integration Business Process Reengineering (BPR) Process mapping and optimization Customer Relationship Management (CRM) SAP CRM integration for customer service Soft Skills Communication, problem-solving, and stakeholder management Industry-Specific Knowledge Industry-specific configurations and compliance

Hiring for Car Mechanic, Evaluators in Punjab Locations Noida, Ghaziabad Salary: 26k in hand + Petrol 4rs KM + Incentive upto 16,000 For Immediate response call or WhatsApp your Resume on HR Manpreet : 7837070287 Required Candidate profile Minimum 3 years exp required in Car Repair, Service, Oiling Must have Valid ITI or Diploma Must know car driving

FMS Services Sales, Delivery and Management Skills.Experience in IT services sales, specifically AMC, FMS, or managed IT services. B2B Follow-up with OEM’s.IT Services Business Generation, AMC / Warranty Asset tracking for renewal

Role & responsibilities Role & responsibilities Process and validate warranty claims from service centers and dealers. Ensure claims comply with company policies and guidelines. Develop and enforce warranty policies and procedures. Work closely with service teams, dealerships, and suppliers for warranty-related issues. Provide training to service teams on warranty procedures and claim submission. Assist customers with warranty-related concerns and escalations. Track and report warranty trends, failure rates, and claim patterns. Prepare periodic reports for senior management on warranty performance. Recommend process improvements based on data insights. Education: Bachelor's degree in Mechanical / Automobile Engineering or a related field. Skills: Strong analytical and problem-solving abilities. Knowledge of vehicle components, warranty policies, and claim handling. Excellent communication and coordination skills. Proficiency in MS Excel and warranty management systems. Preferred Qualifications: Prior experience in the two-wheeler or EV segment. Knowledge of warranty analytics and cost reduction strategies. Ability to handle multiple stakeholders and high-pressure situations. Behavioural Competencies desired: Strong analytical and problem-solving skills. Excellent communication and relationship-building skills. Ability to work collaboratively and manage multiple stakeholders.

We are looking for 5-8 Years Aftersales for Chennai Location. Key Tasks All India - Build excellent working relationship with all major stakeholders. - Respect work standards and contribute to continual improvement of Product quality - Detect, Analyze, facilitate and categorize the customer defects to create Technical Issues. - Address Technical Issues to the right function with correct priority to reach 3MIS & 12MIS targets. - In depth investigation of safety issue, with speed and according to the rules. - Request, ensure failed parts from dealer reach the plant quality, design & supplier for failure analysis - Lead Pre-Analysis meetings with key stakeholders for Field issues coming from market - Facilitate Crisis meeting to alert the management in case of safety, media or legal risks. - Conduct weekly regular rituals with key stakeholders / regions on common topics. - Monitor and report on Key Performance Indicators (KPIs) to prevent occurrence of non-conformity relating to Product, Processes and System. Tools used - MS Excel - Power point - Outlook - 7QC tools - 8D - Root cause analysis techniques Output - Failure data analysis - Improving the Product Quality by controlling 3MIS & 12MIS failure trend KPI - DID-Safety detection lead time to answer by Control Tower for confirmation - CIR-Safety coverage rate of issues enriched to a Technical Event - Reactivity time of pre-analysis of CIR-S/DID-S - All of the above for all type of DID (Incident, Breakdown) Experience 5-7years with B.Tech/B.E. Mechanical/Automobile

Job profile: 1) AMC Tender monitoring 2) Visits to customers & distributor 3) AMC / Royalty billing 4) Timely AMC actions 5) Preparation of AMC quotation 6) Revenue generation Requirement: 1) Customer relation building ability 2) Fair knowledge of commercial matters 3) High competency in communications with fluency in English & Hindi 4) Able to work independently Location - Andheri (W) Exp - Min 4-5 Years Interested candidate may share Resume on hr2@eecindia.com.

Recruit, lead and manage a regional sales team, setting clear goals, providing ongoing coaching, and motivating them to achieve or exceed sales quotas. Develop and implement a comprehensive sales strategy for your assigned region, considering market trends, competitor activity, and customer needs. Recruit, train, and mentor Sales Managers or Representatives, ensuring they possess strong product knowledge and effective sales techniques. Analyse regional sales data and identify areas for improvement, implementing corrective actions as needed. Build and maintain strong relationships with key decision-makers at retail partners and distributors throughout your region. Negotiate and finalize contracts with partners to secure new business opportunities and optimize regional sales performance. Develop and deliver impactful sales presentations that effectively communicate the value proposition of consumer product assurances to potential clients. Track and report on regional sales performance, providing insights to senior management for strategic decision-making. Stay abreast of industry trends and regulations regarding consumer product assurances, ensuring your team operates compliantly and competitively Qualifications Bachelors degree in Business Administration, Marketing, Sales, or a related field (preferred). Minimum 10+ years of experience in sales management, preferably within the consumer product assurances industry. Proven track record of exceeding sales targets and leading teams to achieve regional growth objectives Additional Information Experience in the consumer products (SL/TH). In-depth knowledge of extended warranty programs, service contracts, and various consumer product assurance offerings. Strong analytical and problem-solving skills. Excellent time management and organizational skills. Travel within the assigned region

SUMMARY Automobile Technician About the Client: Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens. Role: Automobile Technician Roles and Responsibilities: Customer Handling Warmly welcome and assist customers with service requests Gather and update customer feedback in the system Engage in effective communication with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Document diagnosis reports in the Workshop Management System (Getafix) Perform and inspect repairs on vehicles based on customer requirements System Handling Track customer complaints in Zendesk and maintain real-time updates in the system Utilize Workshop Management System (Getafix) with full adherence Timely update operational status and ETA in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA Scooter and its technical aspects Capable of repairing/replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Conduct inventory audits and ensure alignment of system and physical inventory Perform Goods Receipt Note (GRN) and manage inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment Requirements Qualification- Only Graduate/Diploma (10+2+3) Pass out Year should be between 2021-2024 Only Fresher Male Candidates are eligible Benefits Salary - Diploma: 16K take home Graduate: 17.5K take home

Job Title: Service Engineer Experience: 2-3 years Education: Diploma or Btech / BE in Mechanical / Electrical Engineering Location: Lucknow Job Summary: We are seeking a skilled and motivated Service Engineer to provide technical support, maintenance, and repair services for our equipment and machinery. The ideal candidate will have hands-on experience in troubleshooting mechanical and electrical systems and a strong customer-focused approach. Key Responsibilities: Perform installation, maintenance, and repair of mechanical and electrical equipment at customer sites. Diagnose and troubleshoot technical issues promptly to minimize downtime. Conduct regular preventive maintenance to ensure optimal equipment performance. Coordinate with customers to schedule service visits and follow up on issues. Maintain detailed records of service activities, parts used, and repairs performed. Provide technical support and guidance to customers regarding equipment operation. Collaborate with the sales and engineering teams to resolve complex technical problems. Ensure compliance with safety standards and company policies during service operations. Required Skills and Qualifications: Diploma or degree in Mechanical or Electrical Engineering. 2-3 years of experience in a service engineer role or relevant field. Strong troubleshooting and problem-solving skills for mechanical and electrical systems. Good communication skills and ability to interact professionally with customers. Ability to work independently and manage time effectively. Willingness to travel locally within Lucknow and nearby areas. Preference for candidates residing in or near Lucknow.

Hiring for Car Mechanic, Evaluators in Punjab Locations Pune, Jaipur Salary: Upto 27,000 + Petrol 4rs KM + Incentive upto 16,000 For Immediate response call or WhatsApp your Resume on HR Ishu : 9888478329 Required Candidate profile Minimum 4 years exp required in Car Repair, Service, Oiling Must have Valid ITI or Diploma Must know car driving

Manage warranty claims from receipt to resolution, ensuring timely and accurate processing. Develop and maintain relationships with dealerships, customers, and internal stakeholders to resolve issues promptly. knowledge of DMS

Service Dealer management for the daily complaint progress and closure with in SLA, and maintain MTTR Technical assistance to filed team in case of critical complaints, Customer handling Training to filed team at state level or on site training, and training to Key customers Failure analysis of warranty, Zero hrs. failures and other critical complaints and input to Quality team AMC/CAMC Service execution through dealers in time, and monthly invoicing to customer, provisioning for expenses, Payment collection from customer for direct service/Supplies. Offer preparation for new AMCs/Services/Supplies, and converting them into business Spares business through dealer by increasing the consumption of dealer by utilizing the potentials, a generation of business for spares/service and overhauling from corporate and institutional customers Service order and Claim approvals after due verification & FOC order tracking for timely material delivery to dealer/Customer DG Sets Pre commissioning and commissioning through service network as per SLA, Customer relationship development by visit key customer Service Dealer Development- increase technical competency of service engineer, Spares management at dealer level, support to business development through increase of AMC base, Overhauling, timely release of payment to dealer

About the role: l Vendor Management and Customer handling for walk-ins at workshops. l Pushing the vendors for the part procurement l Logistics management in which pick-up and Drop needs to be arranged. l Close co-ordination with CGT and Technician for the work update, invoice creation, JC closure and car inspection. l Car work updates need to be shared with the Central Calling and Ops Team. l 15% travel to OEM and other partner workshop. Ideal candidate: An ideal candidate would be hardworking and enterprising individual, with excellent automobile technical skills. Interested candidates must have demonstrated experience in managing the automobile warranty , operations & technical management Requirements: -1 to 5 Years of experience in Automobile warranty / technical services -Graduation degree -Ability to think creatively about business problems & come with solutions -Thrive in high pressure environment

About the role: l Vendor Management and Customer handling for walk-ins at workshops. l Pushing the vendors for the part procurement l Logistics management in which pick-up and Drop needs to be arranged. l Close co-ordination with CGT and Technician for the work update, invoice creation, JC closure and car inspection. l Car work updates need to be shared with the Central Calling and Ops Team. l 15% travel to OEM and other partner workshop. Ideal candidate: An ideal candidate would be hardworking and enterprising individual, with excellent automobile technical skills. Interested candidates must have demonstrated experience in managing the automobile warranty , operations & technical management Requirements: -1 to 5 Years of experience in Automobile warranty / technical services -Graduation degree -Ability to think creatively about business problems & come with solutions -Thrive in high pressure environment

Service Manager Role & responsibilities: - Primary responsibility will be to provide commercial and administrative support to service department. - To plan and attain sales target of service department. - Handling service department operations including Day to Day work allocation & planning of service engineers / technicians for job execution at site. - Cordinating service activities with inhouse technicians and sub contractors for territory of West India and key accounts - Spare part management and accountability. - To monitor billings and receivables. - Collection of payments and necessary tax forms. - Prepare quotations for service contracts and casual service jobs - Prepare, Maintain and update regularly the AMC data base and ensure renewal of contracts. - Managing AMC accounts of customers. - Prepare and Coordinate service schedules - Prepare and update list of Warranty units and AMC units - Visit key customers for meetings as and when required. - Depute technicians to sites for service works and approve their expense vouchers. - Monitoring service report files and database. - Organisnig training programs for on field service technicians and sub contractors including customer maintenance personnels from time to time. - Supervising & monitoring customer complaint register to ensure no escalation of open calls - Involving technical resource to analyse root cause of repeated complaints or failure and maintain reports of such findings and analyses for future reference. - Checking of quality of work, measurement certification, billing certification & collection of payments. - Material Planning delivery arrangement for Project/Service - Checking of service reports and inform material requirement. - Closing the complaints as per specified response time resolution and time - Monitoring of movements of Service people. - Co-ordination with Vendors/Contractors. - Support the Sales, Project & Service function in all aspects required from time to time Apply Save Save Pro Insights

• Laundry & Kitchen equipments . • Preventive & corrective maintenance of the machine, diagnose faults, and rectify. • Work effectively and in the shortest time possible. • AMC site visit & Maintain to clean, replace & repair. Required Candidate profile • ITI Diploma Holder • Employee should have hands on experience of heavy machinery of various site. • The positions are related to field work. • Should have 2 wheelers.

Provide technical training/support to sales team & Distributors, promote product technicalities at mechanic/garage levels & seminars, and resolve customer queries swiftly. Monitor industry trends, provide technical insights for marketing. Required Candidate profile Looking service professionals skilled in technical support, customer engagement, and delivering seminars. Passionate about showcasing product technicalities and driving aftermarket success.

Responsibilities To fulfill aftersales needs of customers in the assigned territory To Maintain response time & downtime as per the SLA to assigned customers, Accountable for instruments installation and Warranty service in the Field, Accountable for Billable service and promote the service contracts, Accountable for Accessories & generating lead for Consumables sales, Develop and deliver a productivity strategy that contributes quarterly impacts to the business, Deliver actionable data driven insights to explore new areas of operational excellence, Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures, Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories, Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems, Develop Junior Engineers on handling equipments and customers, Execute preventive maintenance calls as scheduled, Align personal working practices with the departments performance targets, Actively demonstrate compliance with all team targets, Maintain personal service spares issued and inventory records to the highest standard, Ensure all anomalies are quickly and effectively reported and resolved, Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified, Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily, To ensure that quality standards are maintained while servicing the equipment, To maintain good communication at all relevant levels of customer organization, In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved, Knowledge Management To continuously update the technical knowledge of products, To develop applications knowledge, To develop soft skills related to communication, selling and customer management, Cross functional support To support all colleagues as and when necessary, aligning to objectives of organization growth, To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades / Accessories / Consumables , Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience: Should have more than 6-8 years of experience in the relevant field, Experience in a Customer Service Environment Background in Electronics preferably gained in a high technology service, environment, with an understanding of analytical or clinical instrument applications, Competency Required: Strategic Perspective: Provides innovative growth ideas, Collaborates well across PKI, Develop Service coverage and sales plan (customers) Leadership Provides inspirational leadership, Strong communication/presentation skills Attracts/develops/retains high potential/ performing teams, Collaborates well with all PKI organizations Preferred Characteristics Resourceful and resilient in achieving goals, focused on achieving results Enthusiastic Proactive mindset with strong sense of responsibility and ownership Creates and maintains effective customer relationships, Ability to communicate in a professional manner with customers on all levels, providing service information, technical data, and general help as necessary, Ability to communicate internally, orally and in writing, Negotiating and influencing skills Understanding of excellent Customer Service

Job Title: Warranty Analyst Seeking Applicants with a Background in Automotive OEM Industry The Warranty Analyst will be responsible for analyzing warranty claims and assisting in the management of warranty policies and processes. This role involves reviewing warranty claims for accuracy, ensuring compliance with company policies, and collaborating with various departments to enhance warranty operations. The analyst will also provide insights and reports to management regarding warranty trends, costs, and potential areas for improvement. Key Responsibilities: - Review and analyze warranty claims to identify patterns and trends in product performance. - Collaborate with cross-functional teams to gather necessary documentation and information regarding warranty claims. - Prepare and maintain warranty reports to share findings with management and recommend improvements. - Monitor warranty costs and perform root cause analyses to identify potential product issues. - Identify patterns and trends in warranty claims data to provide insights and recommendations for process improvements. - Prepare reports summarizing warranty claims and related data for management review. - Conduct warranty audits to ensure compliance with company standards and regulations. - Monitoring & tracking of warranty performance post WOR. Review & plan of post follow up reviews basis result. - Pre-Audit analysis & feedback to regional PICs - Stay updated on industry trends and best practices related to warranty management and analysis. - Market intelligence on evolving warranty policies, conditions & offerings (EV / ICE) - Budgeting / Provisioning / Cost monitoring – Provision Vs expense (Goodwill, Warranty, Extended Warranty) Skills Required: - Proficiency in Microsoft Excel for data analysis and reporting. - Familiarity with warranty management systems and databases. - Experience with business intelligence tools for data visualization and reporting (e.g., Tableau, Power BI). - Understanding of enterprise resource planning (ERP) systems related to warranty processes. - Knowledge of statistical analysis tools is a plus. The ideal candidate will have a background in warranty analysis, quality assurance, or a related field and a passion for improving product reliability and customer satisfaction.

Role & responsibilities Gathering all the Reported Warranty / Out of Warranty claims from Technical Support teams in the countries in South East Asia Zone which are Controlled from India. Process the data as per the set process for Warranty claim processing as per China and UK. Maintain the rolling sheet for warranty claim process and update on regular basis. Generate Warranty Ref. No. for tracking and customer feedback. Confirm back to Country Technical teams and customer on the acknowledgement of Claim Received. Receive and follow through for Inspection of the faults and update on the required spare parts from Thailand Repair Team. Provide timely order information to Operations team for spare parts and follow up for Order Acknowledgement and ETA. Maintain and complete the Fault History and Record Repair History for all units that are received in TH Repair Centre. Ensure Dispatch Documentation includes copy of the same. Organize and maintain the Audit Process for Repair Centre with UK with support from TH RC team. Maintain the record of Tools and Equipments used in the Repair Centre and develop tools for asset management, Calibration and ISO compliance. File all Warranty Claims with China and UK on monthly basis and get the approval for Credit Notes / Replacements from source and extend same to COC and Finance for accounting. Ensure and Track Replacement and Repaired Drives reach customers on committed time and close the loop with Customer, COC, Logistics and Source Plants. Manage the 3rd Party Repair Centers in the Countries efficiently and monitor their TAT and quality of work. Ensure proper monitoring of spare parts supplied to 3rd Party Repair Centers and accounting of the same.

Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Data & AIDefine warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. What are we looking for? Automotive Warranty / Warranty Analytics Data Analysis Business Intelligence Business logic Scripting Reporting Commitment to quality Adaptable and flexible Agility for quick learning Ability to work well in a team Written and verbal communication Python (Programming Language)/ SQL/ ML Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation