Warranty Engineer

6 - 10 years

5 - 7 Lacs

Posted:3 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

ROLE

The key role of the Senior Engineer CQA is to ensure that warranty claims are handled in accordance with the defined SOPs and Work instructions. To ensure analysis of failed parts is done as per standard tool, and warranty data is maintained for identifying and resolving critical warranty complaints.

RESPONSIBILITY

  • Daily monitoring of complaints reported in Warranty/DOA
  • Follow-ups for ongoing projects and tracking of failed parts
  • Analysis of failed parts received in warranty.
  • Daily recording and classification of claims processed. Updating each claim for failure mode observed and corresponding attribution and final claim
  • Preparing for Monthly MIS of CQA
  • Preparing & maintaining 8D reports for analysis done
  • Preparing for Monthly QRM of CQA
  • Tracking of warranty failure parts for analysis.

• Implementation of an improvement project for critical warranty complaints

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