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2.0 - 5.0 years
2 - 3 Lacs
gandhidham, vadodara
Work from Office
Job Title: Service Supervisor Location: Vadodara, Gujarat Job Description: We are looking for a Service Supervisor with hands-on experience in the automobile service industry. The candidate should have good technical knowledge, team management skills, and the ability to handle day-to-day service operations efficiently. Key Responsibilities Supervise and manage daily service operations in the automobile workshop of heavy vehicles. Coordinate with technicians to ensure timely completion of service jobs. Maintain service quality standards and resolve technical issues. Manage customer service requirements and provide solutions as needed. Ensure adherence to company policies, safety, and compliance standards. Desired Candidate Profile Education: ITI / Diploma in Automobile Engineering. Experience: 2 to 5 years in the automobile service industry. Strong technical knowledge and problem-solving skills. Good communication and team management abilities. Salary Up to 28,000 per month (CTC). How to Apply? Interested candidates can share their resume at hrd.dvpl@deccandiesels.com or contact +91 9229221050 .
Posted 1 day ago
2.0 - 4.0 years
2 - 3 Lacs
thane
Work from Office
Handling warranty claims and documentation Coordinating with service and technical teams Maintaining warranty records and DMS entries Reporting to backend systems Required Candidate profile Manage and process warranty claims efficiently Ensure compliance with warranty policies and procedures Communicate with customers, dealers, and manufacturers regarding warranty claims
Posted 1 day ago
4.0 - 6.0 years
4 - 6 Lacs
kochi, kannur, kozhikode
Work from Office
After market sales of auto parts, distributor support, warranty approval, campaigns, meets & training, achieve target & supply review, visits and promotional activities etc Required Candidate profile Graduate/DME/DAE with 4- 6 y experience, in auto components after market sales with auto parts manufacturers/suppliers /distributors/auto workshop . Perks and benefits Lunch , bonus , medical , performance award
Posted 1 day ago
1.0 - 4.0 years
4 - 8 Lacs
pune
Hybrid
We are looking for TCMS Warranty & Maintenance Engineer Youll make a difference by As a TCMS Warranty & Maintenance Engineer, you will be responsible for providing expert support in vehicle warranty handling, troubleshooting, and maintenance of Train Control and Management Systems (TCMS). Your role will focus on ensuring system reliability, resolving field issues, and supporting customers throughout the product lifecycle. Leading warranty support activities for TCMS systems on locomotives/trains. Diagnosing and troubleshooting TCMS and Traction control -related issues during operation and maintenance. Analyzing vehicle logs, diagnostic data, and field feedback to identify root causes of failures. Coordinating corrective and preventive actions with design, software, and service teams. Supporting maintenance teams with technical expertise, documentation, and fault rectification guidelines. Conducting system tests, validation of fixes, and ensuring timely resolution of customer issues. Preparing and maintaining reports for warranty claims, issue resolution, and reliability improvements. Assisting in upgrades, retrofits, and software updates during service phase. Conducting training sessions for service staff and customer personnel on troubleshooting and maintenance practices. Acting as a problem solver and technical interface between customer, service team, and engineering teams. Desired Skills: Bachelors or Masters degree in Electrical, Electronics, or Computer Science with 35 years of relevant rolling stock experience. Strong domain knowledge of locomotive/train TCMS, warranty handling, and troubleshooting. Experience in analysing diagnostic data, fault logs, and implementing corrective actions. Familiarity with communication protocols such as TRDP, MVB, WTB, Ethernet. Knowledge of EN/IEC standards (e.g., IEC 50128, IEC 61375) is an advantage. Good understanding of maintenance practices, customer support processes, and documentation. Excellent problem-solving, communication, and presentation skills. Strong teamwork ability and willingness to support field/service teams. Good communication and presentation skills complete your profile. This role is based in Pune/Bangalore. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come.
Posted 5 days ago
1.0 - 5.0 years
0 Lacs
jalandhar, punjab
On-site
You will be responsible for the following tasks: - Vehicle Invoicing - Generating Jobcards & Invoices from Software - Receiving Cash - Issuing Gatepass - Parts Ordering & Warranty Handling - Maintaining day-to-day Cash Sheet To qualify for this role, you should have the following: - Minimum XII / Diploma Holder - At least 1 year experience as a data entry operator / computer operator The company is located in Jalandhar and the work timings are from 09:30 AM to 07:30 PM. This is a full-time job that requires you to work in person at the specified location.,
Posted 5 days ago
3.0 - 8.0 years
3 - 4 Lacs
new delhi, faridabad, delhi / ncr
Work from Office
service engineer required for a sky light prevention equipment manufacturing company Qualification- diploma or b.tech electrical Exp- min 3 yrs salary- upto 35k Location- Faridabad, delhi NCR Wtsapp me resume at 8295842337- Mr. bansal Required Candidate profile Note:- must have expreince in same products
Posted 6 days ago
10.0 - 15.0 years
4 - 5 Lacs
madurai
Work from Office
Roles and Responsibilities Manage after-sales service operations, ensuring timely resolution of customer complaints and issues. Oversee warranty handling, including processing claims, conducting investigations, and providing solutions to customers. Develop and implement strategies to improve customer satisfaction index through effective technical services delivery. Ensure compliance with company policies, procedures, and regulatory requirements related to servicing and warranty management Monitor Overall Operation of Workshop & Network. Enhance workshop revenue & overall business profitability. Service Quality improvement. Customer satisfaction improvement Establish norms like work ethics, discipline in the workshop and uniform tidiness. Monitor the daily vehicle reporting Analyze current load vs. capacity, plan for future expansion Ensure complete and timely information (HTR) delivery to HMSI from all the service outlets. Manage & get effective results from service Advisors, Floor In-charge, FI, CRM, CREs & Polishing team. Equip the workshop with additional facilities as per requirement. Timely dispatch of warranty material to HMSI on a regular basis Maintain workshop cleanliness & hygiene. Achieve overall target (Parts, Lube, Labor) Head & Location. Training & development for Subordinates. Fixing monthly targets & supports the team to achieve.
Posted 1 week ago
2.0 - 5.0 years
3 - 4 Lacs
vadodara
Work from Office
Responsibilities: * Lead service team, optimize operations & improve customer satisfaction. * Manage warranties, handle complaints & implement strategic plans. * Oversee service delivery, manage resources & drive growth.
Posted 1 week ago
15.0 - 23.0 years
10 - 16 Lacs
khopoli
Work from Office
The GM – Technical Services will lead the technical function of the manufacturing unit, ensuring smooth and efficient plant operations by providing expertise in process engineering, troubleshooting, continuous improvement, and technology transfer.
Posted 1 week ago
6.0 - 11.0 years
5 - 15 Lacs
ludhiana, jaipur
Work from Office
Promote sales of genuine accessories, spare parts, and value-added products to the customers. Industry Products- Bath fitting accessories, Home, Kitchen and Electrical Appliances
Posted 1 week ago
0.0 - 4.0 years
2 - 2 Lacs
hyderabad
Work from Office
•you will be our service adviser and front piller for River indie •key responsibilities; •Greet customers professionally and understand their repair requirements •Create and manage job cards in the DMS •cordinate with technicians esure timely repair
Posted 1 week ago
3.0 - 8.0 years
3 - 7 Lacs
ludhiana
Hybrid
Job Description: 2-Wheeler Tyre Service Associate (Customer Service) Position: Customer Service Manager ( Dy. Manager) Department: Tyre Service Role Overview The Customer Service Manager is responsible for delivering high-quality after-sales service and do claim management, including tire inspection, repair, and replacement, ensuring customer satisfaction and adherence to safety standards. This role plays a key part in maintaining brand reputation through efficient and professional service and ensuring highest level of customer satisfaction. Key Responsibilities Tyre Inspection and Maintenance: Conduct thorough inspections of 2-wheeler tyres for wear, damage, and safety compliance. Perform routine tyre maintenance, including pressure checks, alignment, and balancing. Repair and Replacement: Execute tyre puncture repairs and replacements with precision. Recommend suitable tyre options based on vehicle specifications and customer needs. Influencer Training & Development : Conduct routine influencer training program with dealers, mechanics and their staff Track influencers' performance pre- and post-training to assess the impact of the training programs Customer Interaction: Engage with customers to understand their tyre-related concerns. Provide clear and professional guidance on tyre care, maintenance, and replacement options. Documentation and Reporting: Maintain accurate records of claim inspection, verification and settlement. Prepare service reports and warranty claims as required. Equipment Handling: Operate tools and equipment safely and efficiently, adhering to standard operating procedures. Ensure the maintenance and calibration of service tools and equipment. Safety and Compliance: Follow all safety guidelines and protocols during service. Ensure adherence to company policies and quality standards. Continuous Improvement: Stay updated on tyre technologies, trends, and best practices. Participate in training programs to enhance technical skills and customer service abilities. Qualifications and Skills Educational Background: High school diploma or equivalent. Technical certification in automotive services is a plus. Experience: Minimum 1-2 years of experience in tyre services, preferably in 2-wheeler or automotive sectors. Technical Skills: Proficiency in tyre repair, alignment, and balancing. Knowledge of tools and machinery used in tyre services. Soft Skills: Strong communication and interpersonal skills. Key Competencies Attention to detail and accuracy in service delivery. Customer-focused approach with problem-solving skills. Ability to work independently and as part of a team. Commitment to safety and quality standards.
Posted 2 weeks ago
1.0 - 5.0 years
2 - 3 Lacs
panchkula
Work from Office
Responsibilities: * Manage warranty claims & customer complaints * Ensure timely resolution within SLA * Coordinate service operations with AMCS team * Provide after sales support & assistance
Posted 2 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
kota
Work from Office
Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.
Posted 2 weeks ago
3.0 - 6.0 years
3 - 6 Lacs
udaipur
Work from Office
Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.
Posted 2 weeks ago
2.0 - 6.0 years
6 - 11 Lacs
gurugram
Work from Office
Moodys Investors Service is looking for Manager-Advisory Services-MAI to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 2 Lacs
coimbatore
Work from Office
Responsibilities: * Provide service on-site for BULL backhoe loader & skid machines * periodical oil service for backhoe loader and skid machines *Freshers also can apply we will give training in Bull machine * Room available in office for staying Health insurance Food allowance Travel allowance House rent allowance Life insurance Accidental insurance Annual bonus Performance bonus Provident fund
Posted 2 weeks ago
3.0 - 7.0 years
4 - 9 Lacs
dadra & nagar haveli
Work from Office
Role & responsibilities Address customer queries related to product and applications Provide on-site and remote technical support for troubleshooting and problem-solving Collaborate with plant teams to improve the product consistency including analyzing failure cases and provide solutions for improvement Support audits and compliance checks as needed Conduct regular audits, for the plant operations to ensure production meeting quality standards Conduct trials to evaluate new formulation and provide feedback Preferred candidate profile Academic Qualification: Bachelors degree in Science, Polymer Science, or a related field Masters degree in Science, Polymer Science, or a related field Experience and Requirements: 3-7 years of experience in cable industry Extensive exposure to processing of various polymer compounds like PVC, XLPE, ZHFR, Semicon for cable and manufacturing shall be advantageous Skills: Strong knowledge of processing techniques(e.g. extrusion, injection molding) Proficiency in testing equipments of polymer compounds Analytical and problem- solving skills Familiarity with regulatory standards will be advantageous Communication and interpersonal skills for customer interactions Kindly share your resume at kpclhr1@kljindia.com along with the following details listed below:
Posted 2 weeks ago
4.0 - 8.0 years
1 - 4 Lacs
jhansi
Work from Office
Responsibilities: * Diagnosing and repairing products like inverters, battery. * Providing technical assistance and support to customers * Ensure customer satisfaction through timely resolutions * Visiting customer locations for installations.
Posted 2 weeks ago
8.0 - 12.0 years
8 - 10 Lacs
hyderabad
Work from Office
Responsibilities: Service Operations Management: Oversee end-to-end service operations across Telangana for BLDC Kuhl Fans. Ensure timely resolution of customer complaints and service requests. Monitor service KPIs and drive continuous improvement. Team Leadership: Manage and mentor a team of service engineers, technicians, and service partners. Conduct regular training and skill development programs. Customer Satisfaction: Maintain high levels of customer satisfaction through proactive service delivery. Handle escalations and ensure prompt resolution. Vendor & Partner Coordination: Manage third-party service partners and ensure adherence to service standards. Conduct audits and performance reviews of service partners. Inventory & Spare Management: Ensure availability and optimal usage of spare parts and tools. Coordinate with the supply chain for timely replenishment. Reporting & Documentation: Prepare and present regular reports on service performance, customer feedback, and operational challenges. Maintain accurate service records and documentation. Qualifications & Experience: Bachelors degree or Diploma in Engineering (Electrical/Electronics/Mechanical preferred). 8 to 12 years of experience in service management with at least 4 years in Ceiling Fan Category Prior experience with BLDC technology in fan products is a strong advantage.
Posted 2 weeks ago
5.0 - 10.0 years
13 - 14 Lacs
gurugram
Work from Office
Candidate will be responsible for extended warranty. Products- Truck & Bus
Posted 2 weeks ago
1.0 - 4.0 years
4 - 7 Lacs
mumbai
Work from Office
Navnit Group is looking for Services Advisor Bodyshop - BMW - Andheri East to join our dynamic team and embark on a rewarding career journey Responsibilities: Provide expert advice and insights on specific subject matters. Assist clients or management in decision-making processes. Conduct thorough research to support advisory services. Prepare detailed reports and recommendations. Collaborate with other advisors and departments. Stay updated with industry trends and best practices.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
mumbai
Work from Office
Navnit Group is looking for Services Advisor - Mechanical Jaguar Landrover Andheri East to join our dynamic team and embark on a rewarding career journey Responsibilities: Provide expert advice and insights on specific subject matters. Assist clients or management in decision-making processes. Conduct thorough research to support advisory services. Prepare detailed reports and recommendations. Collaborate with other advisors and departments. Stay updated with industry trends and best practices.
Posted 3 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
mumbai
Work from Office
Navnit Group is looking for Services Advisor Mechanical BMW - Andheri East to join our dynamic team and embark on a rewarding career journey Responsibilities: Provide expert advice and insights on specific subject matters. Assist clients or management in decision-making processes. Conduct thorough research to support advisory services. Prepare detailed reports and recommendations. Collaborate with other advisors and departments. Stay updated with industry trends and best practices.
Posted 3 weeks ago
3.0 - 8.0 years
6 - 8 Lacs
guwahati, kolkata, patna
Work from Office
Position Title: AMC Executive Department: After-Sales / Service Experience: 56 Years Location: Kolkata/ Bhubaneswar/Patna/Guwahati Reporting to: Service Manager / After-Sales Head Role Summary The AMC Executive will be responsible for managing and executing Annual Maintenance Contracts for commercial refrigeration equipment. The role includes coordinating preventive and breakdown maintenance, ensuring SLA compliance, driving customer satisfaction, and supporting AMC renewals and service revenue growth. Key Responsibilities Manage AMC contracts for refrigeration products (cold rooms, freezers, chillers, display units, etc.). Schedule and track preventive maintenance visits in line with contractual obligations. Coordinate with service engineers/technicians for breakdown and corrective maintenance. Handle customer complaints and escalations , ensuring timely resolution. Monitor SLA performance, prepare MIS/service reports, and share updates with management. Track spare parts requirement, inventory usage, and coordinate with procurement. Drive AMC renewals and support the sales team in converting expired warranties into AMCs. Maintain accurate documentation of service history, contracts, and billing. Ensure adherence to safety, compliance, and quality standards during service operations. Support process improvements to enhance customer experience and reduce downtime. Qualifications & Experience Diploma/Degree in Mechanical, Electrical, or Refrigeration Engineering. 5–6 years of relevant experience in after-sales service/AMC management in HVACR / refrigeration industry . Strong understanding of refrigeration systems and service processes. Experience in customer management and contract handling. Key Skills In-depth knowledge of commercial refrigeration equipment and maintenance cycles . Customer relationship management and problem-solving. Proficiency in MS Office, ERP/CRM tools for service tracking. Ability to plan, organize, and multitask effectively. Strong communication, negotiation, and reporting skills.
Posted 3 weeks ago
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