104 Warranty Handling Jobs

Role & responsibilities : Working with a leading MNC to Carry out the installations, commissioning and attending the service calls and technical support. Should have knowledge about Electrical & Pneumatic drawings & specifications, VFD Programming, Sensors, Card system replacement, Instrumentation selections, Estimation, Application development, FAT, Installation & commissioning, Preparation of Internal test Reports, Circuit diagrams & drawings & commissioning reports, remote support to the machines. Coordinate installations with Head office and field maintenance, support, Preparing service & AMC quotations with appropriate terms & conditions & submit it to customers. Marketing of AMC for the machine and achieving the targets. Responsible for collection of service payments from customers Completing the service documentation, manuals and testing activities to ensure compliance with specifications, codes, and requirements. Carry out, inspect installations and observe operations, follow up ensure conformance to design and equipment specifications and compliance with operational and safety standards. Supervise and train customers operation team members as necessary. Investigate and test vendors and competitors' products. Overseas Installation/Service support Coordination and visit if required. Prepare and study technical drawings, specifications of electrical systems, to ensure that installation and operations conform to standards and customer requirements. Investigate customer complaints, determine nature and extent of problem, and recommend remedial measures. Assist in developing capital new equipment and major repairs. Develop spare parts and service budgets, estimating costs and forecast. As instructed by reporting manager and management. Preferred candidate profile : Degree in Mechanical/Electrical/Instrumentation Engineering Minimum 4-10 years working experience in Service and start up of capital equipment Willingness to travel Good English & communication skill is a must Additional relevant language skills are of advantage Perks and benefits : Opportunities for overseas training Dynamic and dedicated team with newly developed office and plant, Future-oriented workplace with flat hierarchies and a good working atmosphere Performance-based compensation with Gratuity, Group Insurance, Performance bonus Continuous training support in and from Germany

Handle incoming customer queries via phone, email, WhatsApp, and other platforms. Provide accurate information about our products, services, warranties, and return policies. Coordinate with the internal teams (warehouse) to resolve customer issues.

Safal Hospital is looking for Floor Coordinator to join our dynamic team and embark on a rewarding career journey Oversee daily operations on the floor, ensuring efficiency and productivity Coordinate and manage staff activities and schedules Monitor performance and provide feedback and guidance Address and resolve any operational issues or conflicts Ensure compliance with safety and quality standards Maintain accurate records and reports Communicate effectively with other departments and management Provide training and support to staff Implement and enforce policies and procedures Monitor inventory levels and coordinate with supply chain for replenishments

We are seeking a Field Service Engineer to install, maintain, and repair pumps and related systems. Responsibilities include troubleshooting, providing technical support, ensuring safety compliance, and managing customer relationships. Required Candidate profile Field Service Engineer candidate has a technical background in mechanical or electrical engineering, strong problem-solving skills, experience with pumps and equipment, with a willingness to travel.

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Responsibilities: Manage service sales team & customer relationships Oversee warranty management & spares supply chain Ensure contract compliance & renewals Develop after-sales strategies & marketing plans Food allowance Health insurance Annual bonus Provident fund

About Us Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the development, production, marketing and distribution of components used in hydraulic loading and unloading systems on trucks and trailers. Its products are used worldwide across a range of sectors including transport, construction, mining, materials handling and environmental services providers. Founded in 1979, the company is headquartered in Alphen aan den Rijn in The Netherlands and operates in more than 110 countries with over 3,500 employees around the world. The Hyva Group encompasses more than 30 subsidiaries globally, with an extraordinary sales and service coverage and 14 production facilities in Brazil, China, Germany, India, and Italy, with more than 20,000 customers. POSITION OVERVIEW Customer Handling for Retail & OEM Segments with High Satisfaction Level MAIN TASKS AND RESPONSIBILITIES Attending Toll Free Customer Calls & App Delegation of Customer Call for Jost & Hyva in Retail & OEM Segments Closure of Customer Call for Jost & Hyva with timely Resolution Escalating unresolved calls beyond 36 Hours Follow up for scheduled maintenance of Tippers Acting on Online Customer Feedback Enabling Timely Quotation for Spares Dispatching Warranty Spares & VOR POSITION REQUIREMENTS Educational : Any Graduate with 1-3 years of work experience with Good English and Communication Skills Proficiency : Excel & PPT Professional Experience: One or Two years experience in similar role

Key Responsibilities : After Sales Service (OE+Rep), Product Development & OEM Approvals: Enhance safety in field activity. Zero injury in the field Enhance customer satisfaction as per Organization vision & Mission. Manage customer issues and ensure effective and long-term problem resolution; analyze and handle complex problems and resolve escalated customer service situations. Need to manage PAN India after sales service team supported by Tech managers & need to provide training, motivation & provide solution for critical complaints. Dealer & Customer satisfaction by providing right product to right customer logic. Training program & planning for Dealers & big fleets Campaign for Dealers & Big fleets to build Brand & establish Product performance. Raise early warning information, in case any product issue in the market & work & coordinate until product improved. Critical Claim handling & Coordination Market QA / EWI, Survey Campaign & training to improve product performance & maintain good relations with OEMs. On-time completion of tyre development test OEM approvals New product development to sustain Commercial business . New product approval in OEM & after service to sustain OEM business. market intelligence. Competitive bench marking Prepare & conduct Survey to understand market Product performance Develop and maintain the relationship with OEM to develop various products through a collaborative approach. Existing product (Post OE Approval) performance monitoring. Field test for new OE approach & new tyre development New Tyre Technology validation Monthly submission for tyre development test & achieve target completion timing. Technical data submission (DVP) for approval to OE without delay (100% vs plan) Respond to the critical quality issue immediately. Ensure Zero ppm level for all OE supply. Provide periodical reporting to OE (Quarterly) No escalation for pending issues in OEM/Rep. Respond to OE/OE dealer complaint without delay (within 24 hours) Performance monitoring Testimonials from OE fleets, +VOV generation Tool box input OE/OE Dealer support activity (eg. Training, campaign)

Responsibilities: Manage warranty claims & returns Collaborate with R&D on product improvements Ensure customer satisfaction through timely resolutions Lead after sales services team Oversee warranty handling processes Health insurance Annual bonus Provident fund

Responsibilities: * Lead after service team, oversee all Service related managment of Circle , Managmnet of all branches , warranty management & handling. * Ensure customer satisfaction index meets AMC targets. * Manage spares Health insurance Annual bonus

Job Title: Service Executive Location: Alampur Bus Stand Salary: Up to 15,000 (In-Hand) + ESI + PF Qualification: Graduate Working Hours: 10:30 AM to 7:30 PM Experience: 1 to 2 years (Preferred) in a customer service-oriented role Job Role: We are hiring a Service Executive to join our team and manage service-related coordination and customer support tasks. The ideal candidate should have prior experience in a customer service-oriented role and be proficient in Excel and Google Sheets. Key Responsibilities: Coordinate and track service requests, ensuring timely resolution Maintain and update service data in Excel/Google Sheets Assist the service team in daily operational tasks Communicate with customers to provide service updates and support Generate daily/weekly reports and follow up on pending issues Support internal documentation and MIS work Skills Required: Proficient in Microsoft Excel & Google Sheets Prior experience in service or customer-facing roles (1 to 2 years preferred) Good communication skills (verbal & written) Attention to detail and ability to multitask Problem-solving attitude To Apply / Share CV: Contact: 93309 00499 (Mention Service Executive)

After sales service of warranty claims through Channel partners. Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Log service requests, complaints, or inquiries into the system with detailed notes. Liaise between customers, field service technicians, and internal departments to ensure timely service delivery. Provide status updates to customers. Required Candidate profile High school diploma or equivalent (associate’s or bachelor’s degree preferred). Proven experience in a call centre or customer service environment. Strong verbal and written communication skills. Perks and benefits 2nd & 4th Saturday off Pick & drop from Vasai stn

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and motivation to find growth opportunities, we have an exciting opportunity for candidates who would like to join a global company in continuous growth! Primary Job Tasks and Responsibilities Perform data analysis to support various business functions and initiatives and Create reports and dashboards to visualize data in Power BI. Provide Vision and direction to comprehensive analytical process and reporting framework for understanding and mitigating warranty rates/ return rates for all FBG product lines in North America Develop, implement, and manage warranty policies and procedures for various FBG product categories, by working with the respective Product teams. Perform a deep dive analysis of product failures data to determine root causes, collaborating with cross-functional teams (product development, supplier quality, and manufacturing) to identify root cause of warranty and present it to stakeholders and management in form of dashboards. Proficiency in relevant customer warranty portals and procedures to extract warranty data. Developing a communication loop for insights and trends related to warranty analysis to global product leads Develop and manage exception reporting and escalation/ follow up process Maintain a robust performance metrics dashboard for all product line in North America, streamline data intake process from various sources and display results in Power BI dashboards Manages net warranty reduction imperatives, financial risk assessment through effective decision framing dash boards and driving for resolution Participate in corrective actions and help track performance improvements from those actions Streamline customer performance reporting related to warranty/ returns Ensure compliance with warranty policies and procedures, industry standards, and regulatory requirements. Manage, coach and train warranty analysis team Knowledge/Experience Bachelors Degree in any engineering with additional focus on analytical field 7+ year work experience in data analysis, with at least 3 year experience working in a management capacity Proficiency in MS Suite, Power BI. Multitasking with great attention to detail, highly organized and self motivated Strong analytical skills and ability to interpret complex data Experience with latest data analytics tools/ techniques Experience in quality systems and statistics Automotive experience preferred Good presentation and management skills Good project management and interpersonal skills

Follow up with existing clients for AMC renewals. Prepare renewal proposals and negotiate contracts. Maintain client relationships to ensure retention. Update CRM with renewal status and sales data. Identify upsell opportunities.

Hiring: Service Advisor – Automobile Industry Location: [Insert Location] Experience: Minimum 2 years Salary: Up to 30,000 + Attractive Incentives Joining: Immediate Gender Preference: Male candidates only Interested candidates share cv 9900048145

After market sales of auto parts, distributor support, warranty approval, campaigns, meets & training, achieve target & supply review, visits and promotional activities etc Required Candidate profile Graduate/DME/DAE with 4- 6 y experience, in auto components after market sales with auto parts manufacturers/suppliers /distributors/auto workshop . Perks and benefits Lunch , bonus , medical , performance award

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Responsibilities: * Provide after-sales support and warranty handling for hydraulic systems and components. * Design, maintain, and repair hydraulic systems on site. Provident fund Health insurance Annual bonus

COMPANY OVERVIEW TAK Technologies Pvt. Ltd. is a DPIIT, MSME, NSIC, and ISO-certified company with nearly 25 years of experience in manufacturing and integrating security systems. It specializes in Opto-electronic equipment, armored safety solutions, and providing comprehensive security services to Indian Defense and Government establishments. The company is an Original Equipment Manufacturer (OEM) with its own assembly line and a workforce of over 100 professionals. TAK Technologies proudly unveiled the DarVi” brand in the year 2012, marking a significant milestone in their commitment to excellence in the field of Opto-electronics. Key Certifications and Expertise • DPIIT (formerly DIPP), MSME, NSIC, ISO 9001, 14001, 18001. • Expertise in serving Indian Defense and Government institutions. • To ensure the quality and reliability of our own manufactured products, TAK took the initiative to establish a state-of-the-art testing and thermal calibration lab in 2016. Accredited by the esteemed Government organization NABL (National Accreditation Board for Testing & Calibration Lab), this facility underscores our commitment to meeting rigorous standards. Major Offerings • Security System Integration o Design, installation, testing, and commissioning for high-security government and defense locations. o Services include access control, CCTV surveillance, gate management, and perimeter security systems. • Opto-Electronic Manufacturing o Night vision devices (monoculars, binoculars) with exclusive partnerships • Smart Fence Systems o Electric fence solutions to ensure perimeter security. • Advanced Surveillance Systems o Cellular firewalls, IMSI catchers, and mobile surveillance devices. • Annual Maintenance Contracts (AMC) o Comprehensive support for security systems across multiple government and defense establishments. Role & responsibilities 1. Provide leadership and strategic direction to the Support Services department. 2. Oversee financial management, resource allocation, and execution of AMCs. 3. Responsible for the sales and support of AMC/Services business and to ensure that a good gross margin is achieved. 4. Achieving AMC revenue generation target as set by the company by task allocation to support team. 5. Meeting/Negotiation with potential Customers for Third Party AMCs. 6. Responsible for process improvement and re-structuring of Support Department. 7. Regularly Conduct Support review meetings and advise Management for AMC progress, new AMCs and Manpower planning. 8. Regular follow up with Client for Fund Availability. 9. Overall responsibility for all aspects of Support department including Maintenance of Tools & utilities and other Company assets. 10. Monitoring AMCs with respect to cost, resource deployment, time over-runs, quality compliance and manpower planning to ensure timely execution of AMC. Preferred candidate profile: 1. From Electronics background 2. Having experience in Electronic Integrated security, Office Automation, hardware and networking industries. 3. Must have experience in handling Government and Defence clients. If interested please call 9891783123

Liaising with service technicians about parts ordering and ensuring parts are available when needed Answering questions about service outcomes and scheduling & booking appointments, vehicle drop-off, and vehicle pick-up Should have valid bike license Required Candidate profile Strong understanding of automotive technology Exp. in 2-wheeler service operations Strong technical & team management skills Outside WB/Kolkata preferred Accommodation assistance provided Gen - Male

Liaising with service technicians about parts ordering and ensuring parts are available when needed Answering questions about service outcomes and scheduling & booking appointments, vehicle drop-off, and vehicle pick-up Should have valid bike license Required Candidate profile Strong understanding of automotive technology Exp. in 2-wheeler service operations Strong technical & team management skills Outside WB/Kolkata preferred Accommodation assistance provided Gen - Male

Provide commercial and administrative support to HVAC service department Plan and achieve sales target of service department Handling service department operations including Day to Day work allocation & planning Managing HVAC AMC account of customers Required Candidate profile Mechanical Engineering graduate/diploma preferred Minimum 10 years of experience in HVAC unit/parts/AMC sales Smart and proactive team leader Must have good communication skills in Marathi & English Perks and benefits Allowances, Incentive & Bonus as per MNC HR policy

Warranty failure investigation Warranty/GW Claim processing in System AMC Claim processing in System Warranty parts sending to plant as per the desired list shared by Plant team. Coordinating with plant warranty team & CSM for settlement of claims Required Candidate profile Must be handling warranty of Commercial Vehicle 4+ years of experience in Warranty, Warranty claims. In-depth knowledge of warranty handling processes and service operations.