79 Warranty Handling Jobs - Page 2

seeking a organized Service Coordinator to join our team. The ideal candidate will be responsible for managing customer service requests, coordinating with field service engineers, and ensuring timely resolution of service-related issues.

Responsibilities: Manage after sales services & warranties Resolve complaints promptly Ensure customer satisfaction through timely resolutions Collaborate with production team on product improvements

Job Title: Warranty Executive/Incharge Company Overview: Autobahn Trucking Corporation, a subsidiary of Nippon Group, is one of Kerala's largest privately-owned companies, specializing in the automotive sector. Established in 2012 and we have expanded across Kerala, Maharashtra, and Goa. With over 2,000 + employees, our professionally managed team drives innovation and excellence in automotive trading and services. Role: We are seeking a skilled Warranty Executive/Incharge to manage warranty processes, ensure customer satisfaction, and maintain compliance with manufacturer guidelines. The role involves coordinating warranty claims, liaising with stakeholders, and supporting our service operations. Key Responsibilities: Process and validate warranty claims in line with company and manufacturer policies (e.g., Daimler India). Coordinate with service teams, customers, and manufacturers to resolve warranty issues efficiently. Maintain accurate records of warranty claims, approvals, and rejections. Ensure compliance with warranty terms, conditions, and regulatory requirements. Train service staff on warranty procedures and updates. Handle customer queries and escalations related to warranty services. Prepare reports on warranty performance for management review. Qualifications: Diploma or BTech in Automobile Engineering, Mechanical Engineering, Business Administration, or related field. 2-7 years of experience in warranty management, preferably in the automotive or commercial vehicle sector. Strong understanding of warranty processes and automotive systems. Proficiency in MS Office (Excel, Word) and warranty management software. Location: Muvattupuzha, Ernakulam Experience: 2-7 years Job Type: Full-time Application: Join Autobahn Trucking Corporation and contribute to our legacy of excellence in the automotive industry. Apply now on Naukri.com with your updated resume! Keywords: Warranty Executive, Warranty Incharge, Automotive Warranty, Commercial Vehicles, Daimler India, Autobahn Trucking, Kerala

Job Description The selected candidate should be a Graduate Engineer or BSc / MSc with 10 to 15 years of experience in Quality. There are a total of 2 vacancies. 1 Vacancies are for Quality Manager ( 1 in Chakan, Pune )- 7-10 years experience 1 Vacancy is for Senior Manager QMS (Quality Management System) ( 1 in Chakan , Pune )- 11-15 years experience. The selected candidate should have work experience of Inward , in-process and outward quality. He should be experienced in developing new forms and formats and procedures for continuous improvement of the Quality system. To develop, implement and maintain the Quality Management Systems of ISO 9001, IATF 16949 , ISO 14001, ISO 45001, ISO 13486 etc. this means that the candidate has to organise internal audits, maintain quality records, and handle all certification and surveillance audits. Handling of customer complaints, training of juniors from the basic level is also the responsibility of the selected candidate. Handling customer audits, submitting corrective actions for quality issues and closing the open audit findings of the Customer audit team is also the responsibility. ONLY CANDIDATES who send an application by email to opportunities@frontlineelectronics.com will be considered by this company and will be screened for shortlisting. 100% preference to electronics engineering candidates or other engineering candidates with at least 10 years of experience in electronic manufacturing industry or to candidates from an IATF certified auto components company. Candidates with experience in automotive tier 1 or automotive auto component ancillaries are welcome.

Position Title: Territory Customer Support Manager Reporting to: Regional Customer Support Head Exp: 8 - 13 years Education: Engineering degree in Automobile/Mech Responsibilities: 1. Responsible for setting up the service network for the region. 2. Handling the customer complaints across dealer network to reduce customer dissatisfaction. 3. Training of service team at the dealerships. 4. Responsible for after sales support and spares. 5. Local language & Automobile service background must 6. Good communication and troubleshooting skills. Job Location: Anywhere in Andhra Pradesh

Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Data & AIIn Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources - a portal with supporting information. What are we looking for? Warranty/ Analytics/ Automobile Data Analysis Business Intelligence Reporting Scripting Adaptable and flexible Ability to work well in a team Commitment to quality Agility for quick learning Written and verbal communicationPython, SQL, ML Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day-to-day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Qualifications Any Graduation

Service Advisor is responsible for recording the service needs of the customers and ensuring that the vehicles are delivered on time after completion of all repair works as per the RO. Deliver high customer satisfaction CSI as per OEM Parameters, Required Candidate profile • Should be receptive and an excellent listener, Must exhibit customer friendly attitude. • Possess good communication skills. Be a proactive person. Knowledge of automobile working essential.

Role & responsibilities Effective complaint management for wastewater pumps Responsible for on time complaint closure Complaint/commissioning coordination with end customer and ASC Managing field service coordinators and daily complaint monitoring till closure Root cause analysis of complaints & Identify scope of improvement with data analysis Provide technical support to Field service team as required Booking & Execution of spares for warranty complaints Support to PM&PS for product/process improvement Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Arranging Technical Trainings for Wastewater Product Group Warranty & Service agreements with suppliers. Maintain track record of complaints and data analysis Enhancing the service processes and practices to the industry standard Preferred candidate profile Formal education: Degree/Diploma Mechanical/Electrical # Professional experience: 6/8 Years (Experience in Submerged Pumps) # Male candidates with comprehensive pump industry knowledge. # Special skills : 1) Strong customer facing skills 2) Excellent leadership qualities 3) Innovative 4) Good communication & having quick decision-making skills

ROLE : -Service Scheduling & Coordination -Serve as the SPOC for clients regarding service requests -Assign service tasks to appropriate engineers -Service Documentation / Warranty handling / AMC -Generate regular reports on service performance Required Candidate profile Currently working as Service Coordinator with a Machine Manufacturing firm ainvolved in coordination of tasks & schedules between clients & Engineers Education : Diploma /BE

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and motivation to find growth opportunities, we have an exciting opportunity for candidates who would like to join a global company in continuous growth! Primary Job Tasks and Responsibilities Provide Vision and direction to comprehensive analytical process and reporting framework for understanding and mitigating warranty rates/ return rates for all FBG product lines in North America Develop, implement, and manage warranty policies and procedures for various FBG product categories, by working with the respective Product teams. Perform a deep dive analysis of product failures data to determine root causes, collaborating with cross-functional teams (product development, supplier quality, and manufacturing) to identify root cause of warranty and present it to stakeholders and management in form of dashboards. Proficiency in relevant customer warranty portals and procedures to extract warranty data. Developing a communication loop for insights and trends related to warranty analysis to global product leads Develop and manage exception reporting and escalation/ follow up process Maintain a robust performance metrics dashboard for all product line in North America, streamline data intake process from various sources and display results in Power BI dashboards Manages net warranty reduction imperatives, financial risk assessment through effective decision framing dash boards and driving for resolution Participate in corrective actions and help track performance improvements from those actions Streamline customer performance reporting related to warranty/ returns Ensure compliance with warranty policies and procedures, industry standards, and regulatory requirements. Manage, coach and train warranty analysis team Knowledge/Experience Bachelors Degree in any engineering with additional focus on analytical field 7+ year work experience in data analysis, with at least 3 year experience working in a management capacity Proficiency in MS Suite, SQL and Power BI. Multitasking with great attention to detail, highly organized and self motivated Strong analytical skills and ability to interpret complex data Experience with latest data analytics tools/ techniques Experience in quality systems and statistics Automotive experience preferred Good presentation and management skills Good project management and interpersonal skills

Responsibilities: Visit customer locations to diagnose and repair laptop issues. Perform hardware repairs such as keyboard, screen, motherboard, battery replacements. Communicate effectively with clients to explain issues and solutions. Performance bonus House rent allowance

Hello Jobseekers!! Greetings from Apex Services!! We are inviting applications for the profile of Warranty claim processor in a Multinational company!! Qualification - Graduate in B.E / B.tech in Mechanical & Automobile Experience - 1 to 3 years of experience with good communication skills are eligible CTC - 30k CTC monthly(Experienced) shift timings - Rotational shifts Work location - Mumbai 5 days working Work mode - Work from office Night shift, cab facility Immediate Joiners Interested candidates can apply or share their resumes on - recruit.corp6@apexservices.in

Role & responsibilities Key Purpose of the Job : The Service Engineer is responsible for hands-on aftermarket technical service for breakdowns, repairs and maintenance of automotive equipments. The role holder is responsible for installation commissioning new / existing automotive equipments and regular service activities. Additionally, the role holder is responsible for generation of leads for aftermarket service and spares / parts sales. Handling interactions with customers, dealers for service and related activities are critical to the role holder. Key Responsibilities : Responsible for providing immediate aftermarket technical service for restoration of automotive equipments in the event of breakdowns. Responsible for completion of aftermarket service including installations, regular maintenance service. Handle sales lead generation for service and spares / parts revenue. Maintain and update MIS, Aftermarket documentation, etc. Responsible for achieving customer satisfaction for assigned customer accounts. Attend to assigned service / technical support calls from Customer Care Service (CCS) and promptly respond to customer complaints regarding automotive equipments breakdowns. Conduct routine / base level checks on equipment to establish cause of automotive equipments breakdown. Adhere to warranty conditions while servicing the automotive equipments and raise invoices accordingly. As.sist dealer technician in repairs and maintenance of automotive equipments. Follow procedures as per checklist / instruction manual for installation of equipment. Keep record of service, maintenance, repairs activity along with details of customer, problem, solution, status of issue, etc. Educational Qualification / Experience required : Diploma in Engineering, in Mechanical discipline. Experience of 1 to 8 years in technical service and repair of automotive equipments. Should possess hands-on experience in servicing automotive equipments. Should possess knowledge of diagnostic methods, tools & techniques. If interested, kindly share your resume to Srinivas.rajappa@ats-elgi.com

We are looking for a Technical Service Engineer for Bangalore location. Job description: To conduct demo/training/trouble shooting of instruments/machineries Routine calibration activities Daily visit to customer place to give technical support to the customers Going to supplier place to give technical support to the customers with weighing machine Problem solving/issues attending work experience is preferred Candidates from In and around Banashankari, Jayanagar, Basavanagudi, Chamrajpet, Kumarswamy layout would be highly preferred Candidates with 2 wheeler is a must for this role Qualification: Diploma/Graduate in engineering from science background

Our organization is dealing with quality control and materials testing instruments/ equipment's for the textile industry in India and abroad. We are looking for customer support head with following requirements. Candidates with diploma or Graduates in Engineering/ science/management with 5 years of similar experience experience in handling customer queries in product based organization preferred Job profile is to ensure good after sales service of company products by attending to quality complaints / sales queries -promptly and resolving customer queries Candidates In and around Banashankari, Jayanagar, Basavagudi, Chamrajpet, kumarswamy layout will be highly preferred Able to manage the team of sales and service department to ensure customer satisfaction

On Third Party Payroll Role & responsibilities : To look into the day-to-day functions of the service-related jobs and resolve day-to-day issues in the specified Customer. Execute the service plan effectively by maintaining a close co-ordination with the Service Team leader. To provide service to customers, discuss with them, make route cause analysis, and give presentations to customer to improve life cycle of the Product. Resolve issues at the specified customer and also be carry out day to day functions of service related job Handle Customer Complaint (Warranty/ Goodwill/ Others) and ensure proper logging into SQR data base Ensure and meet the target response time Provide customer training for better up time of the product Co-ordinate with service sales team for proper execution of service plan Guide/Assist service technicians to perform duties effectively Mange the key accounts directly and ensures customer satisfaction Arrange for customer presentations to improve product life cycle Co-ordinate with Project team for installation of machines allocated to service Analyze the problems and guide the team accordingly Ensure Safety Health and Environment compliance at on site workshop Find out the red-flags and analyze the root cause for failures Provide support to the aftermarket sales team in lead generations for AMCs and Spare parts To handle and administer various different techniques of service processes with regard to IMS On site knowledge of Handheld, Fixture spindle, pneumatic, software product, QAT tools and accessories Preferred candidate profile :experience in Service and Maintenance in Motor vehicle or other industries. Experience in servicing or maintenance of tools will be an added advantage. Knowledge and skill to repair and install equipment on site. Education: Diploma or degree holders in engineering (Electrical & Electronic, mechatronics) with working knowledge of English

Popular Motor World Pvt Ltd. is looking for Bodyshop Advisor to join our dynamic team and embark on a rewarding career journey. Responsibilities: Provide expert advice and insights on specific subject matters. Assist clients or management in decision-making processes. Conduct thorough research to support advisory services. Prepare detailed reports and recommendations. Collaborate with other advisors and departments. Stay updated with industry trends and best practices.

Popular Motor World Pvt Ltd. is looking for Senior Bodyshop Advisor to join our dynamic team and embark on a rewarding career journey. Responsibilities: Provide expert advice and insights on specific subject matters. Assist clients or management in decision-making processes. Conduct thorough research to support advisory services. Prepare detailed reports and recommendations. Collaborate with other advisors and departments. Stay updated with industry trends and best practices.

The Grande Service Manager role at IndusInd Bank involves overseeing key operations, ensuring compliance, and driving business growth. Responsibilities include managing customer interactions, improving service efficiency, and coordinating with various teams to achieve operational excellence. The ideal candidate should possess strong analytical skills, excellent communication, and a proactive approach to problem-solving. Prior experience in a similar role is preferred. Candidates must demonstrate leadership qualities and adaptability to dynamic banking environments. This position offers a great opportunity to grow within the banking sector.

Job Openings for Multiple locations Exp: 3+ years Job Location: Chandigarh, Kochi, Lucknow Department: Services JD: Incumbent for the position should be service-oriented professional with 2+ years of experience as key personnel from a support services domain to provide customer support to sites assigned for door installation and maintenance service to our customers. The aspirant is expected to work towards ensuring quality service, installation to improving equipment safety and performance as well as promoting constant and proactive support, maintenance and service. Escalate issues timely without any lag at his end. KEY DUTIES & RESPONSIBILITIES (Primary duties) • Aspirant will be SPOC to all teams working at site assigned providing support, guidance, training in line with company expectations without any compromise on product quality. • Incumbent should be able to support team at sites responsible for installation, service, maintenance works on customer sites assigned. • Incumbent should be able to read manuals, drawings and troubleshoot the problems at site pertaining to the product installed and should be able to escalate to next level in the region if he is unable to resolve the issue. • Aspirants job would entail coordination with vendors, service providers and site teams and be proactive at site allocated and report regularly on daily, weekly along with MIS reports as desired at the region. • Incumbent should be open to continuously upgrade his knowledge of self and team with him through reading manuals & interacting with technical team and seniors and be abreast with client needs. Interested candidates can send their updated resume to bhavani.k@shaktihormann.com

Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Data & AIIn Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources - a portal with supporting information. What are we looking for? Warranty/ Analytics/ Automobile Data Analysis Business Intelligence Reporting Scripting Adaptable and flexible Ability to work well in a team Commitment to quality Agility for quick learning Written and verbal communicationPython, SQL, ML Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day-to-day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Qualifications Any Graduation

Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Data & AIIn Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources - a portal with supporting information. What are we looking for? Warranty/ Analytics/ Automobile Data Analysis Business Intelligence Reporting Scripting Adaptable and flexible Ability to work well in a team Commitment to quality Agility for quick learning Written and verbal communicationPython, SQL, ML Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day-to-day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Qualifications Any Graduation

Responsibility Job Title: Service Engineer (On-Roll) Job Type: Full-time Experience: 2-5 years Educational Qualification: Diploma/ B.E Mech/Production engineer/Maintenance. Key Responsibility: 1. Visiting site for installation, troubleshooting & commissioning, overhauling, site supervision and technical discussions with customers. 2.Technicals support and consultation for centrifugal pumps & various pump accessories like types of valves, mechanical seals, piping & other instrumentation etc. in power plants. 3. Knowledge of root cause/failure analysis of mechanical equipment. 4. Spares part management and inventory analysis for critical rotary equipment. 5. Need to have good understanding of Basics concepts in Physics, Electronics, Sensors and Measurement, Control Systems and Engineering Drawing 6. Understanding customer's technical requirements and selecting a Product or Service suitable for that. 7. Co-ordination with Customer as well as the internal departments in execution of work Facilitating various Processes 8. Drawing Approvals, Order amendments, Inspection, Dispatch clearances and other co-ordination work post Sales. 9. Attending customer issues or grievances related to the execution of Service or Project Orders. 10. Should develop customer contacts; identify service & spares requirement and development. 11. Technical support to all internal departments on all the Products. Specific Skill Required 1. Good communication skills, written. oral, time management skills, Smart Personality. 2. Organization skills and a methodical approach to work. 3. Ability to remain calm and productive in high pressure environment. 4. Willing to travel extensively to ensure achieving required call frequency 5. Knowledge of ISO 6. Willing For Site Visit. Contact Person HR Padmini Deshmukh 9145485522 hr@promptconsultants.in

Responsibilities: * Provide technical services at customer sites * Ensure timely warranty resolution * Maintain equipment performance through repairs & servicing * Manage AMCs with efficiency * Perform after sales service in field Travel allowance Life insurance