104 Warranty Handling Jobs - Page 2

Roles and Responsibilities Provide after sales service support to customers, ensuring timely resolution of issues related to valves and industrial equipment. Handle customer complaints and concerns in a professional manner, identifying root causes and implementing corrective actions. Conduct repair and maintenance activities onsite at customer locations as required. Manage spare parts inventory and logistics for efficient delivery to customers. Collaborate with internal teams (e.g., production, quality) to resolve technical issues and improve overall product service. Desired Candidate Profile 2-5 years of experience in after sales service engineering or similar role. Diploma/B.Tech/B.E. degree in Mechanical or relevant field. Strong knowledge of manufacturing industry practices, particularly in valves. Excellent communication skills for effective interaction with customers.

Designation : Service Coordinator Experience: 5+ Years Department : NDT Service Salary: Standard hike on current salary + Compliance benefits Job Location : Andheri (W) Rly products RM handling, Proactive person, meticulous in nature, able to quickly recall past instances, 5 - 8 years in industrial/after sales service support experience (handling customers), customer relation building ability, high competency in communication in English & Hindi. Job profile: 1) AMC Tender monitoring 2) Visits to customers & distributor 3) AMC / Royalty billing 4) Timely AMC actions 5) Preparation of AMC quotation 6) Revenue generation Job requirements: 1. Graduate from any stream 2. Advanced verbal and communication skills 3. Experience of business generation via AMC, spares, services Interested candidate may share CV on hr2@eecindia.com

Receive & review warranty claims submitted by customers. claims based on warranty policies product service specifications. Claims resolution: product & resolve warranty claims, Policy enforcement warranty policies, guideline, Customer Complaints Required Candidate profile Warranty claims statistics share insights with relevant stakeholders & Customer Satisfaction. manufacturing issues contributing to warranty claims. Data analysis warranty claim trends & improvement.

Role & responsibilities: Purpose of the Role This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network Job Responsibility 1. Customer Management: Drive customer issue resolution and escalations in a timely manner Facilitate product deliver and availability of product by ensuring training, process adherence, costs and delivery Drive customer satisfaction by monitoring feedbacks and taking corrective actions Assist in the modernization of service partners to improve processes, faster turn arounds and deliver better customer experiences Formulate and assist dealer service campaigns, customer meets, feedback processes and new product introductions Drive sales and inflow with service partners through workshops and marketing activities: service campaigns and recon campaigns. Improve paid services revenue at service partners with target schemes: discount coupons, dealer-labour AMC, fitness certificate Drive the accidental business turnover through initiatives: cashless insurance tie-ups, Tata Motors Insurance, parts support Proactively follow-up on warranty and AMC repairs and ensuring all processes are followed with regards to vehicle repairs process and payments Established safety protocols in all workshops conducted. Audit all service processes to ensure compliance as per company standards Increasing silver & gold certified technicians in workshops Conduct workshop assessment report bi-annually to improve the process and infrastructure with service partners and enable grading accordingly 2. People Management: Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvements Provide trainings support to service partner on specialty tools, send mechanics to training center when needed Coordinate and execute pre-delivery inspection training Facilitate trainings of new products and tools to ensure service partners are well prepared. Desired Candidate Profile Education Bachelors Degree (B.Tech in mechanical /Automobile/Electrical Preffered) Relevant Experience: 5 7 Years Experience in Automobile Industry Preferred candidate profile Skills & Competencies Problem Solving Skills Customer Driven Sales Skills Administrative Skills Interpersonal Skills

Job description * Perform repairs on equipment in the field * Collaborate with R&D team for new product development * Maintain customer satisfaction through timely resolutions Daily 3-4 Calls . Call Aditya on- 8527750087/9631857963(Whatsapp also) Food allowance Annual bonus Health insurance Provident fund

Responsibilities: Manage daily operations of the service department Ensure timely completion of vehicle repairs & maintenance Handle escalated customer complaints & resolve it efficiently Ensure warranty compliance, manage claims efficiently Provident fund

Role & responsibilities Warranty failure investigation Warranty/GW Claim processing in System AMC Claim processing in System Warranty parts sending to plant as per the desired list shared by Plant team. Coordinating with plant warranty team & CSM for settlement of claims BDMS claim processing and approval

Role Overview: We are looking for a skilled personnel to join our team at Eltech Appliances. In this role, you will be responsible for ensuring the optimal performance of our systems and providing technical support to our customer. Responsibilities: Assist / Manage in all the installation, maintenance, and troubleshooting of product in a timely manner. Educate the client on how to use and maintain their product. Collaborate with seniors to resolve complex technical issues. Document all interactions and resolutions in our ticketing system to support, maintain accurate records. Adhere to companys procedures and protocols. Build positive relationship with customers. Required and Preferred Qualifications: Technical Qualification with 5+ years of experience. Proficient in diagnosing and resolving issues in a fast-paced environment. Excellent communication skills with the ability to convey complex technical concepts to non-technical stakeholders. Experience with CRM Software (Customer Relationship Management) and ticketing systems.

We are hiring for Automobile claim settlement process. - Helping customer through email and voice for settlement of claim - Skills Required: Knowledge of warranty claim process in automobile industry / Service Advisor in workshop. HR - 75488 27248 Required Candidate profile Qualification: Diploma in Automobile / Diploma in Mechanical Experience: Experience in Automobile / Internship experience in Automobile Language - Tamil or Hindi or Telugu and English Day shift

COMPANY OVERVIEW TAK Technologies Pvt. Ltd. is a DPIIT, MSME, NSIC, and ISO-certified company with nearly 25 years of experience in manufacturing and integrating security systems. It specializes in Opto-electronic equipment, armored safety solutions, and providing comprehensive security services to Indian Defense and Government establishments. The company is an Original Equipment Manufacturer (OEM) with its own assembly line and a workforce of over 100 professionals. TAK Technologies proudly unveiled the DarVi” brand in the year 2012, marking a significant milestone in their commitment to excellence in the field of Opto-electronics. Key Certifications and Expertise • DPIIT (formerly DIPP), MSME, NSIC, ISO 9001, 14001, 18001. • Expertise in serving Indian Defense and Government institutions. • To ensure the quality and reliability of our own manufactured products, TAK took the initiative to establish a state-of-the-art testing and thermal calibration lab in 2016. Accredited by the esteemed Government organization NABL (National Accreditation Board for Testing & Calibration Lab), this facility underscores our commitment to meeting rigorous standards. Major Offerings • Security System Integration o Design, installation, testing, and commissioning for high-security government and defense locations. o Services include access control, CCTV surveillance, gate management, and perimeter security systems. • Opto-Electronic Manufacturing o Night vision devices (monoculars, binoculars) with exclusive partnerships • Smart Fence Systems o Electric fence solutions to ensure perimeter security. • Advanced Surveillance Systems o Cellular firewalls, IMSI catchers, and mobile surveillance devices. • Annual Maintenance Contracts (AMC) o Comprehensive support for security systems across multiple government and defense establishments. Role & responsibilities 1. Provide leadership and strategic direction to the Support Services department. 2. Oversee financial management, resource allocation, and execution of AMCs. 3. Responsible for the sales and support of AMC/Services business and to ensure that a good gross margin is achieved. 4. Achieving AMC revenue generation target as set by the company by task allocation to support team. 5. Meeting/Negotiation with potential Customers for Third Party AMCs. 6. Responsible for process improvement and re-structuring of Support Department. 7. Regularly Conduct Support review meetings and advise Management for AMC progress, new AMCs and Manpower planning. 8. Regular follow up with Client for Fund Availability. 9. Overall responsibility for all aspects of Support department including Maintenance of Tools & utilities and other Company assets. 10. Monitoring AMCs with respect to cost, resource deployment, time over-runs, quality compliance and manpower planning to ensure timely execution of AMC. Preferred candidate profile: 1. From Electronics background 2. Having experience in Electronic Integrated security, Office Automation, hardware and networking industries. 3. Must have experience in handling Government and Defence clients. If interested please call 9891783123

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Role & responsibilities Purpose of the Role This position will be responsible for delivering customer operational objectives of the organization. Providing high levels of support to network, resolving customer issues, facilitate service and spare parts sales, after-sales revenue and drive high customer satisfaction and through service network Job Responsibility 1. Customer Management: Drive customer issue resolution and escalations in a timely manner Facilitate product deliver and availability of product by ensuring training, process adherence, costs and delivery Drive customer satisfaction by monitoring feedbacks and taking corrective actions Assist in the modernization of service partners to improve processes, faster turn arounds and deliver better customer experiences Formulate and assist dealer service campaigns, customer meets, feedback processes and new product introductions Drive sales and inflow with service partners through workshops and marketing activities: service campaigns and recon campaigns. Improve paid services revenue at service partners with target schemes: discount coupons, dealer-labor AMC, fitness certificate Drive the accidental business turnover through initiatives: cashless insurance tie-ups, Tata Motors Insurance, parts support Proactively follow-up on warranty and AMC repairs and ensuring all processes are followed with regards to vehicle repairs process and payments Established safety protocols in all workshops conducted. Audit all service processes to ensure compliance as per company standards Increasing silver & gold certified technicians in workshops Conduct workshop assessment report bi-annually to improve the process and infrastructure with service partners and enable grading accordingly 2. People Management: Ensure strong communication between teams to facilitate exchange of information and in order to implement change and improvements Provide trainings support to service partner on specialty tools, send mechanics to training center when needed Coordinate and execute pre-delivery inspection training Facilitate trainings of new products and tools to ensure service partners are well prepared. Desired Candidate Profile Education Bachelors Degree (B.Tech in mechanical /Automobile/Electrical Preffered) Relevant Experience: 5 7 Years Experience in Automobile Industry Skills & Competencies Problem Solving Skills Customer Driven Sales Skills Administrative Skills Interpersonal Skills Preferred candidate profile

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Dealer Network & Management,Spare Parts Management,Technical Training & Support,Performance Monitoring,Warranty Management,battery management systems,fault Finding,Dealer Management etc

Role & responsibilities :- Coordinate daily service schedules and assign tasks to technicians or field service teams. Manage customer service requests, complaints and inquiries related to electric vehicles. Track service issues and ensure timely resolution through internal teams or authorized service centers. Maintain service records, work orders, job cards, and service history in the system. Follow up with spare parts departments to ensure availability and delivery for service jobs. Monitor and analyze key service KPIs like TAT (Turnaround Time), FTR (First Time Resolution), and customer satisfaction. Assist in warranty claims processing and documentation as per company policy. Liaise with dealers or service centers for technical support and escalations. Support pre-delivery inspections (PDI) and post-sale customer education if needed. Generate service reports and MIS for management review Only Male candidate required.

Role & responsibilities Providing training and guidance to team members on warranty policies, procedures, and best practices. Developing, implementing, and maintaining warranty policies and procedure Warranty best warranty Policy preparation in comparison with the industry Getting Approval from the supplier for the failed parts in consultation with purchase department Coordination with the accounts department for issuing the credit / Debit notes to dealer Reviewing and processing warranty claims, ensuring accuracy and on time settlement of warranty claims Analysing failed parts to determine root causes and identify potential improvements. Collaborating with suppliers and vendors to resolve warranty claims and improve product quality. Managing warranty costs, identifying trends, and implementing cost-saving initiatives. Ensuring prompt and satisfactory resolution of warranty-related issues for customers. Generating reports and analysing data to identify trends, opportunities for improvement, and warranty performance metrics. Identifying opportunities for process improvements and implementing changes to enhance warranty operations. Preferred candidate profile Familiarity with warranty policies, procedures, and regulations. Excellent written and verbal communication skills. Solving Skills: Ability to resolve complex warranty issues and negotiate with suppliers Ability to adapt to changing priorities, processes, and technologies. Ability to analyse data, identify trends, and make informed decisions. Ability to work effectively with cross-functional teams, including sales, service, and suppliers.

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Confers with customers about inspection results, recommend corrective procedures and prepare work order for needed repairs Prepares a repair order showing time, cost and labor estimates for service Required Candidate profile Min 5 to 8 yrs exp Experience in Maruti preferred

Business Development & Operations Heading the Regional Service and Parts function Monitor and handhold dealer green field project establishment activity in coordination with DD, Sales and Service CFT ,so as to ensure desired infrastructure with all CI norms for providing industry best customer service experience. Implement and maintain Aftersales service standards across network. Conduct annual Standard and Service Core Process audit Ensuring level of customer satisfaction provided by the network. Enhance and monitor quality and timely provision of customer services Manpower recruitment and training at the dealerships Formulate and implement customer retention strategies Manage customer and dealers for After Sales needs across the region Market benchmarking and support in Industry first customer centric processes

we are Required male candidates for automobile dealership company in panki basic computer knowledgebe must good company faicility and envoirnment attarctiv salary diploma and graduate all technical applyed

Capable of handling customers service requests. Coordinate with insurance company and workshop for accident management. Provide Customers with technical information for the upkeep of the vehicle. Responsible for maintaining healthy relation.

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Responsibilities: * Manage warranty claims & customer complaints * Ensure timely after sales support * Oversee service coordination & operations * Handle follow-ups with customers & vendors CONTACT US ON 8112775454

Oversee daily service department operations Manage team of service advisors and technicians Ensure high customer satisfaction and resolve issues Control budget, inventory, and performance metrics Train staff and maintain service quality standards

After sales service of warranty claims through Channel partners. Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.