79 Warranty Handling Jobs - Page 3

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Service Advisor Name:Service Advisor Role:Advisor Industry:Automobile Location:Udaipur(Rajasthan)Job Type:Full Time Experience:2- 8year Salary:Best in the industry Education:Any Graduate Description: We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisors responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. Answer questions about service outcomes, schedule and book appointments, vehicle drop-off, and vehicle pick-up. Provide customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car. Manage and oversee the dealership’s workflow and schedule. Call customers to advise them about service changes or car pick-up times. Maintain positive customer relationships to ensure repeat business.

The Acquisition Manager - Revenue Services role at IndusInd Bank involves overseeing key operations, ensuring compliance, and driving business growth. Responsibilities include managing customer interactions, improving service efficiency, and coordinating with various teams to achieve operational excellence. The ideal candidate should possess strong analytical skills, excellent communication, and a proactive approach to problem-solving. Prior experience in a similar role is preferred. Candidates must demonstrate leadership qualities and adaptability to dynamic banking environments. This position offers a great opportunity to grow within the banking sector.

The Acquisition Manager - Revenue Services role at IndusInd Bank involves overseeing key operations, ensuring compliance, and driving business growth. Responsibilities include managing customer interactions, improving service efficiency, and coordinating with various teams to achieve operational excellence. The ideal candidate should possess strong analytical skills, excellent communication, and a proactive approach to problem-solving. Prior experience in a similar role is preferred. Candidates must demonstrate leadership qualities and adaptability to dynamic banking environments. This position offers a great opportunity to grow within the banking sector.

The Grande Service Manager role at IndusInd Bank involves overseeing key operations, ensuring compliance, and driving business growth. Responsibilities include managing customer interactions, improving service efficiency, and coordinating with various teams to achieve operational excellence. The ideal candidate should possess strong analytical skills, excellent communication, and a proactive approach to problem-solving. Prior experience in a similar role is preferred. Candidates must demonstrate leadership qualities and adaptability to dynamic banking environments. This position offers a great opportunity to grow within the banking sector.

The Grande Service Manager role at IndusInd Bank involves overseeing key operations, ensuring compliance, and driving business growth. Responsibilities include managing customer interactions, improving service efficiency, and coordinating with various teams to achieve operational excellence. The ideal candidate should possess strong analytical skills, excellent communication, and a proactive approach to problem-solving. Prior experience in a similar role is preferred. Candidates must demonstrate leadership qualities and adaptability to dynamic banking environments. This position offers a great opportunity to grow within the banking sector.

Role - Planning and Implementation of activities across all dealers/ASC for Improvement of Customer Experience Index 1) To implement Service Policy at dealership. 2) Improve dealer operations and systems/process to meet customer satisfaction. Required Candidate profile 3) Dealer visit review & improve CSI through process systems for dealer profitability & customer satisfaction. 4 To support monitor dealers in the CSI activity Should be from Automobile Industry

Role & responsibilities The CRM Manager is responsible for developing and managing customer relationship strategies to enhance customer retention, loyalty, and lifetime value. This role involves overseeing CRM systems, analyzing customer data, and creating targeted marketing campaigns to engage customers, build strong relationships, and drive sales in a retail environment Preferred candidate profile CDIT experience or Retail Experience Perks and benefits

Role & responsibilities : Assigned to use your knowledge, skills and abilities to interpret the 5 elements of marketing ( market analysis, customer analysis, customer data, product knowledge and customer rappo ) and provides meaningful insights as to what is happening on the workshop In this role, you will be responsible for providing customer with relevant recommendations to generate high quality sales leads and help customers manage their business more effectively. this will improve customer loyalty, increase enterprise market shares and grow parts and service sales, while reducing the customer's costs through vehicle management efficiency. Preferred candidate profile : Communication skills Customer handling Branding and networking Advertising.

Roles and Responsibilities Manage after-sales service operations, ensuring timely resolution of customer complaints and issues. Oversee warranty handling processes, including claims processing and investigation. Develop and implement strategies to improve overall service quality, efficiency, and customer satisfaction. Collaborate with cross-functional teams to identify areas for improvement and implement changes. Ensure compliance with company policies, procedures, and regulatory requirements.

Job Description The selected candidate should be a Graduate Engineer or BSc / MSc with 10 to 15 years of experience in Quality. There are a total of 3 vacancies. 2 Vacancies are for Quality Manager ( 1 in Pune and 1 in Bengaluru ) 1 vacancy is for Senior Manager Quality ( 1 in Chakan , Pune ) The selected candidate should have work experience of Inward , in-process and outward quality. He should be experienced in developing new forms and formats and procedures for continuous improvement of the Quality system. To develop, implement and maintain the Quality Management Systems of ISO 9001, IATF 16949 , ISO 14001, ISO 45001, ISO 13486 etc. this means that the candidate has to organise internal audits, maintain quality records, and handle all certification and surveillance audits. Handling of customer complaints, training of juniors from the basic level is also the responsibility of the selected candidate. Handling customer audits, submitting corrective actions for quality issues and closing the open audit findings of the Customer audit team is also the responsibility. ONLY CANDIDATES who send an application by email to opportunities@frontlineelectronics.com will be considered by this company and will be screened for shortlisting. 100% preference to electronics engineering candidates or other engineering candidates with at least 10 years of experience in electronic manufacturing industry or to candidates from an IATF certified auto components company. Candidates with experience in automotive tier 1 or automotive auto component ancillaries are welcome.

Role & responsibilities : Carry out the installations, commissioning and attending the service calls and technical support. Should have knowledge about Electrical & Pneumatic drawings & specifications, VFD Programming, Sensors, Card system replacement, Instrumentation selections, Estimation, Application development, FAT, Installation & commissioning, Preparation of Internal test Reports, Circuit diagrams & drawings & commissioning reports, remote support to the machines. Coordinate installations with Head office and field maintenance, support, Preparing service & AMC quotations with appropriate terms & conditions & submit it to customers. Marketing of AMC for the machine and achieving the targets. Responsible for collection of service payments from customers Completing the service documentation, manuals and testing activities to ensure compliance with specifications, codes, and requirements. Carry out, inspect installations and observe operations, follow up ensure conformance to design and equipment specifications and compliance with operational and safety standards. Supervise and train customers operation team members as necessary. Investigate and test vendors and competitors' products. Overseas Installation/Service support Coordination and visit if required. Prepare and study technical drawings, specifications of electrical systems, to ensure that installation and operations conform to standards and customer requirements. Investigate customer complaints, determine nature and extent of problem, and recommend remedial measures. Assist in developing capital new equipment and major repairs. Develop spare parts and service budgets, estimating costs and forecast. As instructed by reporting manager and management. Preferred candidate profile : Degree in Mechanical/Electrical/Instrumentation Engineering Minimum 4-10 years working experience in Service and start up of capital equipment Willingness to travel Good English & communication skill is a must Additional relevant language skills are of advantage Perks and benefits : Opportunities for overseas training Dynamic and dedicated team with newly developed office and plant, Future-oriented workplace with flat hierarchies and a good working atmosphere Performance-based compensation with Gratuity, Group Insurance, Performance bonus Continuous training support in and from Germany

Manage &supervise a team of technicians, providing guidance, training, support needed Ensure the efficient ,timely completion of customer vehicle repairs maintenance, while maintaining high-quality standards. Required Candidate profile Min 5yrs exp in similar role Overseeing the day-to-day operations of the body shop, managing employees, scheduling appointments, ensuring customer satisfaction

Roles and Responsibilities Ensure timely resolution of customer complaints while maintaining high levels of customer satisfaction. Utilize MS Office tools to maintain accurate records of service requests, inventory tracking, and reporting. Coordinate with internal teams for efficient workshop management and resolve issues related to Mac products. Provide product knowledge and technical support to customers through phone calls, emails, or in-person visits. Manage service operations, including after sales service, warranty handling, and customer satisfaction index. Desired Candidate Profile 2-4 years of experience in after sales service or a similar role in the electronics industry. Strong understanding of Apple's enterprise service management principles and practices. Excellent communication skills with ability to handle complex queries from customers over phone/email/in-person. Proficiency in using MS Office tools (Word) for documentation purposes.

Dear Aspirant Greetings from Talent21! As discussed, please find the details of the opportunity for technical customer support Engineer - Customer Service Bangalore, India Enphase Energy is a global energy technology company and leading provider of solar, battery, and electric vehicle charging products. Founded in 2006, Enphase transformed the solar industry with our revolutionary microinverter technology, which turns sunlight into a safe, reliable, resilient, and scalable source of energy to power our lives. Today, the Enphase Energy System helps people make, use, save, and sell their own power. Enphase is also one of the fastest growing and innovative clean energy companies in the world, with approximately 68 million products installed across more than 145 countries. We are building teams that are designing, developing, and manufacturing next-generation energy technologies and our work environment is fast-paced, fun and full of exciting new projects. If you are passionate about advancing a more sustainable future, this is the perfect time to join Enphase! About the role: To give our customer the best experience and quick resolution. You will be responsible for professional and timely resolution or referral of technical issues that may involve hardware, software, communications, installation, or a blend of variables. What you will do: Enphase support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Emails /Chats / Phone calls from Enphase customers during assigned hours . Candidate must be open to work on weekends and night shifts. Conducting remote troubleshooting of Enphase products. Troubleshooting, approving, and executing warranty claims. Providing pre-sales information about Enphase products. Assisting with the activation of new Enphase sites as needed. Documenting all activity in a central CRM/Help Desk software platform. Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, logging product bugs in a central database. Assisting other team-members with troubleshooting and/or administrative tasks as needed. Following departmental conventions and procedures. Participating in ongoing training/education of industry standards and Enphase product-specific information. Professionally represent Enphase via all communications mediums. Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual. Performing other duties as assigned. Who you are and what you bring: Should be a Graduate B.E/B.Tech Should have scored 60% and above in 10th, 12th, and Graduation. Applicant with lower than 60% scores in 10th,12th or Graduation will not be considered for the role. Scores are mandatory to be shared along with the resume. Incomplete resumes will not be considered for the position. Should have a minimum of 2-year experience supporting customer in Tech Support or Customer Support role. Freshers will not be considered for the role. Good Interpersonal skills and proven ability to build rapport and establish/keep working relationships with customers, peers, and managers. Strong verbal and written communications skills. Computer literate (PC skills essential, Mac OS desirable) General understanding electrical concepts, AC & DC circuits, electrical or electronics background would be highly desirable. Preferred Qualifications: BE Electrical Exposure to solar/PV-related environments. If you feel you fit our requirement, please share you updated resume to achyutha.v@talent21.in Role & responsibilities Preferred candidate profile Perks and benefits

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Overview Partner with BU Leads (Pioneer Foods: Essentials, Pioneer Foods: Groceries and HR teams to define Sales capability requirement across all channels and partner with Sector CoE to develop, implement and sustain a World Class curriculum, advanced learning techniques and accessibility in order to maximize ROI and build a world Class Selling Organization/career growth opportunities Responsibilities Set-up AMESA Sales Capability Scorecard and Establish KPI Tracking for Pathway completions against various formats of deployment of Online/Classroom & VILT Ensure continuous improvement of learning delivery efficiency and effectiveness Leads the measurement of results (financial, operational) for learning delivery including SLAs. Support BUs in the language adaptation of Curriculum to optimize Curriculum through Analysis Partner with sales capability managers to execute the Sales Capability agenda for the Sector Partner with BU sales capability managers to conduct the Sales Skills Assessments for Managers and Front Line and define base line proficiency levels for each role within the Sales Force Organization Play a key role in Managing cascading/deploying an effective and simple Sales Capability calendar to be implemented and sustained at AMESA across all markets Support in implementing any corporate learning and development initiatives to ensure successful and consistent deployment Lead the harmonization of the Sales On Boarding program , and publish completion reports to release the License to Sell. Ensure continuous improvement of learning delivery efficiency and effectiveness by leading the dashboard & post training Governance of all AMESA wide change initiatives Support Sector Sr Manager Capability in the the Governance of Winning Every Customer Change Initiatives across ALL BUs, for Traditional Trade and associated reporting via PACe Reports, , and Sales Buzz For Egypt Support Sector Sr Manager Capability in the the Governance of Winning Every Customer Change Initiatives across ALL BUs, for Modern Trade and associated reporting via PACe & Manual Reportings via 3rd Support Sector Sr Manager Capability in the the Governance of Winning Every Customer Change Initiatives across ALL BUs for Distributor Manager COE Governance Processes Support Sector Sr Manager Capability PACE Change Management & Training Assessments for all PACE Markets Support Sector Sr Manager Capability in leading the Sector wide reporting of the WEC Execution Dashboard Support Sector Sr Manager Capability in leading the Sector wide reporting of the AMESA Top Sales Men Recognition Dashboard Reporting & Analytics of Sales Skills Assessments for ALL BUS and launch in Pioneer business. Qualifications Previous and successful Capability Analytics Must Reporting and MIS management Towering Strength Data analytics and action plan development Passion for learning, coaching and development of Career growth

Job Purpose Payments being a new business for BFL, 'service to customer' will play vital role in obtaining better edge in exisiting business environment. Being a PPI issuer and involved in UPI/ BBPS business we are bound to adhere compliance norms of external regulatory and internal service framework, in order to ensure this meets the 100% compliance adherence we would need this profile to be filled. Duties and Responsibilities ‚ Ensure all eligible and qualifiying cases gets timely tagged as 'C' complaints in sytem ‚ Applying methodology to ensure 0% leakage in complaints tagging ‚ Timely identifying root cause for complaints and working to fix it ‚ Maintaining all data for external and internal audit purpose. ‚ Creation of Processes and SOP which can ensure smooth functioning of complaint management ‚ Working closely with central team to maintain synergy and implementing new initiatives ‚ Engagement with GRO/ SMT/ RBI escalation team to ensure timely resolution and corrective action for reducing the errors ‚ Connect with internal and external regulators and managing end to end audit review ‚ Implementation of regulatory guidelines related to service and compliance Key Decisions / Dimensions Following decisions are taken by the role: ‚ Quick in raising all issues with respective seniors and stakeholders ‚ All internal and external reporting of complaints as per required format and data ‚ Working closely with response center to ensure they follow the compliance norms on complaint management ‚ Creating process dependent work flow to ensure zero non compliance in complaints reporting Major Challenges ‚ Stringent vigilance and governance of regulatory on complaint tagging and reporting for payments business, any errors or miss in reporting or compliance adherence will led to penalty implication. Required Qualifications and Experience a)Qualifications ‚ MBA / Graduate ‚ Understanding about various Payments processes ‚ Customer service background ‚ Should have handled complaint management or part of it b)Work Experience ‚ Minimum 2- 3 years of experience in customer service domain preferably with Payments expertise ‚ Strong time management skills ‚ Accuracy in numbers ‚ Basic knowledge about various application and the concepts

Service manager with experience in two wheeler industry. Perks and benefits Monthly 25000-30000 salary plus incentive

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Attending Breakdown calls and Spare replacements. * Preventive Services. * Installation & Commissioning. * Coordination with customer and backend team for Service Requirements. * Records/reports maintaining. (m) 8180034135 jobs@manunited.co.in

Roles - AMC Technician Responsibility- 1. Fixed Some Issues (Corrective Maintenance): Take care of equipment problems right away Fixed all the technical issues our team reported 2. Regular Check-ups (Preventive Maintenance): Do our usual equipment checks and clean the equipment 3. Spare Parts Status: Kept track of all spare parts coming in and going out after replaced Qualification -BE/BTech (EEE or ECE)

JOB ROLE - Warranty Buddy Overview: As a Car Warranty Buddy, you will play a crucial role in assisting customers with their car warranties. Your primary responsibility is to help customers understand, manage, and optimize their warranty coverage. Serving as a vital link between the customer and the warranty provider, you will ensure that customers are well-informed about their warranty terms, address any issues or claims they encounter, and provide exceptional service. Your efforts will be key to fostering positive relationships with both clients and warranty providers, ultimately enhancing customer satisfaction and loyalty. What will you drive? Clearly explain car warranty details, including coverage, exclusions, and terms. Provide resources or documents to help customers understand their warranty. Assist customers in understanding warranty documents and answer questions. Resolve customer concerns about warranties proactively. Keep accurate records of warranty details, including dates and terms. Update warranty records in the companys database regularly. Use Zendesk to update customer tickets related to warranty inquiries. Follow up on open tickets for timely resolution. Notify customers about upcoming warranty expirations and offer coverage extensions. Coordinate warranty inspections and repairs, ensuring compliance with terms. Manage logistics with service centers for repair and inspection appointments. Ensure efficient claims resolution by working with warranty providers and service centers. Communicate regularly with customers about claim statuses and updates. Provide quick and professional assistance via phone, email, or other channels. Coordinate technician visits to address warranty issues at customer locations. Address customer concerns professionally, ensuring high-quality service. Follow up after issue resolution to ensure customer satisfaction and gather feedback. What are we looking for? High school diploma or bachelors degree (Freshers welcome). Excellent communication, active listening, patience, and problem-solving. Basic computer knowledge, like MS Office, . Interested candidates can share their resumes on Whatsapp or Mail at 9311393792 or muskan.gera@cars24.com