Service Engineer

Nirmal Industrial Controls

2 - 5 years

2 - 6 Lacs

Thane Shahapur Asangaon

Posted:2 weeks ago| Platform:

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Skills Required

Manufacturing Industry Industrial Valves Service Engineering After Sales Support Customer Complaints Customer Satisfaction Valves After Sales Service Technical Services Pumps Spare Parts Repair And Maintenance Warranty Handling Product Service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Provide after sales service support to customers, ensuring timely resolution of issues related to valves and industrial equipment.
Handle customer complaints and concerns in a professional manner, identifying root causes and implementing corrective actions.
Conduct repair and maintenance activities onsite at customer locations as required.
Manage spare parts inventory and logistics for efficient delivery to customers.
Collaborate with internal teams (e.g., production, quality) to resolve technical issues and improve overall product service.

Desired Candidate Profile

2-5 years of experience in after sales service engineering or similar role.
Diploma/B.Tech/B.E. degree in Mechanical or relevant field.
Strong knowledge of manufacturing industry practices, particularly in valves.
Excellent communication skills for effective interaction with customers.

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