8 After-Sales Support Jobs

Sell dental equipment to professionals, conduct demos, build strong client relationships, and meet sales targets, Generate leads through cold calls and field visits, manage inquiries and after-sales, maintain CRM, and stay updated on industry trends Required Candidate profile HR Head with 8+ years of experience in talent strategy, employee engagement, performance management, and HR transformation. Expert in building inclusive cultures and aligning HR with business goals.

Responsibilities : Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the companys products/services addressing or predicting clients objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable salespeople Requirements and skills : Proven working experience as a business development manager, sales executive or a relevant role Proven sales track record Experience in customer support is a plus Proficiency in MS Office and CRM software (e.g. Salesforce) Proficiency in English Market knowledge Communication and negotiation skills Ability to build rapport Time management and planning skills Exp.- 2+ Years in Diagnostics/Lab

Responsibilities :- Coordinate sales team by managing schedules, filing important documents and communicating relevant information Coordinate with plant, Supply Chain & Logistics & take action according timely order execution. Ensure the adequacy of sales-related equipment or material, Ensure the packing and loading cargo on time edge according customer ETD requirement. Review order and compare with suitability fright and condition. Respond to order from customers and give timely update after-sales support document and details. Daily base coordinate with plant level and supply chain to get progress of availability stock and discussed action plan to make smooth or and divert hurdles. Maintain day to day order master and SAP master. Place instruction to take order in tracer and plant instruction. Respond to complaints from customers and file capa and close complain. Handle the processing of all orders with accuracy and timeliness Inform clients of unforeseen delays or problems Assist in the preparation and organizing of promotional material or events Ensure adherence to laws and policies Maintain records for ISO Audits Maintaining and monitoring project order , project schedules Authority :- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information Ensuring the adequacy of sales-related equipment or material Responding to complaints from customers and give after-sales support when requested

Develop and maintain strong relationships with merchants for Overdraft (OD) facility solutions. Identify eligible businesses and assess their requirements for working capital funding. Onboard merchants by explaining benefits, terms, and eligibility criteria of Merchant OD products. Conduct financial analysis and due diligence to ensure creditworthiness of applicants. Coordinate with credit and risk teams for underwriting and approval processes. Ensure end-to-end execution of the OD facility from lead generation to disbursal. Regularly monitor portfolio performance and take timely actions on delinquencies. Promote usage of OD limits by educating merchants on utilization and repayment features. Collaborate with digital and branch banking teams to deliver seamless customer service. Maintain up-to-date records of merchant accounts, credit limits, repayment history, and KYC documents. Provide after-sales support and query resolution to ensure client satisfaction and retention. Achieve individual and team sales targets set for the Merchant OD segment. Conduct market research to identify new merchant segments and competition strategies. Assist in recovery efforts for overdue accounts and coordinate with collections if required. Generate cross-sell and up-sell opportunities for other banking and lending products. Educate merchants on digital banking tools, transaction platforms, and safe banking practices. Prepare MIS reports on leads, conversions, and portfolio health for senior management. Ensure strict adherence to internal guidelines and regulatory norms. Participate in promotional campaigns, merchant meets, and product demos. Uphold the banks reputation by offering transparent, reliable, and customer-centric service.

Develop and maintain strong relationships with merchants for Overdraft (OD) facility solutions. Identify eligible businesses and assess their requirements for working capital funding. Onboard merchants by explaining benefits, terms, and eligibility criteria of Merchant OD products. Conduct financial analysis and due diligence to ensure creditworthiness of applicants. Coordinate with credit and risk teams for underwriting and approval processes. Ensure end-to-end execution of the OD facility from lead generation to disbursal. Regularly monitor portfolio performance and take timely actions on delinquencies. Promote usage of OD limits by educating merchants on utilization and repayment features. Collaborate with digital and branch banking teams to deliver seamless customer service. Maintain up-to-date records of merchant accounts, credit limits, repayment history, and KYC documents. Provide after-sales support and query resolution to ensure client satisfaction and retention. Achieve individual and team sales targets set for the Merchant OD segment. Conduct market research to identify new merchant segments and competition strategies. Assist in recovery efforts for overdue accounts and coordinate with collections if required. Generate cross-sell and up-sell opportunities for other banking and lending products. Educate merchants on digital banking tools, transaction platforms, and safe banking practices. Prepare MIS reports on leads, conversions, and portfolio health for senior management. Ensure strict adherence to internal guidelines and regulatory norms. Participate in promotional campaigns, merchant meets, and product demos. Uphold the banks reputation by offering transparent, reliable, and customer-centric service. Highest Education Bachelor of Science Working Language English

Develop and maintain strong relationships with merchants for Overdraft (OD) facility solutions Identify eligible businesses and assess their requirements for working capital funding Onboard merchants by explaining benefits, terms, and eligibility criteria of Merchant OD products Conduct financial analysis and due diligence to ensure creditworthiness of applicants Coordinate with credit and risk teams for underwriting and approval processes Ensure end-to-end execution of the OD facility from lead generation to disbursal Regularly monitor portfolio performance and take timely actions on delinquencies Promote usage of OD limits by educating merchants on utilization and repayment features Collaborate with digital and branch banking teams to deliver seamless customer service Maintain up-to-date records of merchant accounts, credit limits, repayment history, and KYC documents Provide after-sales support and query resolution to ensure client satisfaction and retention Achieve individual and team sales targets set for the Merchant OD segment Conduct market research to identify new merchant segments and competition strategies Assist in recovery efforts for overdue accounts and coordinate with collections if required Generate cross-sell and up-sell opportunities for other banking and lending products Educate merchants on digital banking tools, transaction platforms, and safe banking practices Prepare MIS reports on leads, conversions, and portfolio health for senior Branch Relationship Officer

Responsibilities : Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the companys products/services addressing or predicting clients objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry level staff into valuable salespeople Requirements and skills : Proven working experience as a business development manager, sales executive or a relevant role Proven sales track record Experience in customer support is a plus Proficiency in MS Office and CRM software (e.g. Salesforce) Proficiency in English Market knowledge Communication and negotiation skills Ability to build rapport Time management and planning skills Exp.- 2+ Years in Diagnostics/Lab

The Opportunity The Incumbent should be techno commercial professional who will be accountable and responsible for sales operations, Margins, New Product Development and collections in the assigned territory to achieve targeted sales volumes, value and net contributions by promotion and sales activity of Lab Consumables. What we're looking for Education: Post-graduation in science with MBA is preferable and Science Background in Graduation Experience: 8-10 years experience in lab consumables sales/tech support How you will thrive and create an impact Identify the right set of customers, promote the products, and achieve sales goals for the given territory for Glassware, Plasticware, and complete consumables portfolio of VWR. Channel development for sales and promotion. Ensure customer satisfaction. Key Account Management & working closely with Channel Distributors to achieve Sales and profitability Targets. Develops new business within geographic territory & with assigned clients. Implement business strategies successfully to grow profitable sales. Follows up diligently on leads received from other areas of the organization. Responsible for the preparation of Sales Forecasts. Functions as a segment expert; understands market issues & trends impacting the designated segment of the market. Identify new key accounts, distributor/channel partners and direct trade opportunities. Coordinating the market development including requirement analysis and finalizing specifications, Monitoring competitors' products, and Mapping and Managing Key Accounts. Market survey on the potential of the products and competition market share. Providing pre-sales and after-sales support Providing product education and advice. Location - Chandigarh,Vadodara,Hyderabad,Bengaluru