Sales Executive.

Job Title: Sales Executive After Sales (Customer Feedback Calling)

Location:

Department:

Company:

About Cellbell:

Cellbell is a fast-growing brand dedicated to providing premium quality products and exceptional customer experiences. We strongly believe that customer satisfaction doesnt end with the purchaseit continues with support, trust, and long-term relationships.

Role Overview:

Sales Executive (After-Sales Calling)

Key Responsibilities:

• Make

  after-sales calls

  to customers who have recently purchased Cellbell products.
• Ensure customers are

  satisfied

  with their purchase and resolve minor queries or issues.
• Collect

  feedback

  on product quality, delivery, and overall experience.
• Encourage customers to share

  genuine reviews and ratings

  on online platforms.
• Document feedback systematically and share insights with the customer support and product teams.
• Maintain a positive, polite, and professional tone in all communications.
• Build and maintain

  long-term relationships

  with customers to strengthen brand trust.

Requirements:

• Proven experience in

  , tele sales, or after-sales support, Sales Executive.

• Excellent

  communication skills

  (verbal and written).
• Ability to build rapport and handle conversations with patience and empathy.
• Strong listening skills to understand customer concerns and provide appropriate responses.
• Basic computer knowledge (MS Office, CRM tools, data entry).
• Self-motivated, customer-centric, and target-driven with a positive attitude.

What We Offer:

• Competitive salary package with performance-based incentives.
• Opportunity to be part of a

  customer-focused, fast-growing brand

  .
• Professional growth and learning opportunities.
• A supportive and collaborative work environment.

• 1-3 years' quota carrying sales experience
• Experience and working knowledge of CRM systems
• Demonstrable track record of over-achieving quota
• Strong written and verbal communication skills

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