General Manager - Service Support & AMC sales

COMPANY OVERVIEW

TAK Technologies Pvt. Ltd. is a DPIIT, MSME, NSIC, and ISO-certified company with nearly 25 years of experience in manufacturing and integrating security systems. It specializes in Opto-electronic equipment, armored safety solutions, and providing comprehensive security services to Indian Defense and Government establishments. The company is an Original Equipment Manufacturer (OEM) with its own assembly line and a workforce of over 100 professionals. TAK Technologies proudly unveiled the DarVi” brand in the year 2012, marking a significant milestone in their commitment to excellence in the field of Opto-electronics. Key Certifications and Expertise • DPIIT (formerly DIPP), MSME, NSIC, ISO 9001, 14001, 18001. • Expertise in serving Indian Defense and Government institutions. • To ensure the quality and reliability of our own manufactured products, TAK took the initiative to establish a state-of-the-art testing and thermal calibration lab in 2016. Accredited by the esteemed Government organization NABL (National Accreditation Board for Testing & Calibration Lab), this facility underscores our commitment to meeting rigorous standards. Major Offerings • Security System Integration o Design, installation, testing, and commissioning for high-security government and defense locations. o Services include access control, CCTV surveillance, gate management, and perimeter security systems. • Opto-Electronic Manufacturing o Night vision devices (monoculars, binoculars) with exclusive partnerships • Smart Fence Systems o Electric fence solutions to ensure perimeter security. • Advanced Surveillance Systems o Cellular firewalls, IMSI catchers, and mobile surveillance devices. • Annual Maintenance Contracts (AMC) o Comprehensive support for security systems across multiple government and defense establishments.

Role & responsibilities

1. Provide leadership and strategic direction to the Support Services department.

2. Oversee financial management, resource allocation, and execution of AMCs.

3. Responsible for the sales and support of AMC/Services business and to ensure that a good gross margin is achieved.

4. Achieving AMC revenue generation target as set by the company by task allocation to support team.

5. Meeting/Negotiation with potential Customers for Third Party AMCs.

6. Responsible for process improvement and re-structuring of Support Department.

7. Regularly Conduct Support review meetings and advise Management for AMC progress, new AMCs and Manpower planning.

8. Regular follow up with Client for Fund Availability.

9. Overall responsibility for all aspects of Support department including Maintenance of Tools & utilities and other Company assets.

10. Monitoring AMCs with respect to cost, resource deployment, time over-runs, quality compliance and manpower planning to ensure timely execution of AMC.

Preferred candidate profile:

1. From Electronics background

2. Having experience in Electronic Integrated security, Office Automation, hardware and networking industries.

3. Must have experience in handling Government and Defence clients.

If interested please call 9891783123