361 Aftersales Jobs

Experience in Field Service within Commercial Vehicle or Construction equipments is mandatory 1.Customer Support & Relationship Management Act as the primary point of contact customers (fleet operators, dealers, service centers). Provide on-site technical support for breakdowns, repairs, and warranty-related concerns. Build strong relationships with customers by ensuring timely service and solutions. 2. Technical Support & Troubleshooting Diagnose and resolve vehicle issues at customer locations. Assist dealers and workshops with complex repair jobs. Escalate critical technical issues to the central technical team or R&D. 3. Dealer & Workshop Support Guide dealer service teams in vehicle diagnostics, repairs, and preventive maintenance. Ensure workshops follow standard operating procedures. Conduct regular audits of dealer workshops to check quality and service readiness. 4. Training & Development Train dealer technicians, fleet mechanics, and drivers on product knowledge, preventive maintenance, and troubleshooting. Organize driver & mechanic training programs for new products and technologies (BS6 engines, iEGR, SCR, EV buses/trucks, etc.). 5. Warranty & Service Compliance Validate warranty claims and ensure accurate submission to headquarters. Monitor warranty costs, analyze failures, and work on reducing repeat complaints. Ensure adherence to company warranty policies and service guidelines. 6. Feedback & Product Improvement Collect real-time feedback from customers on vehicle performance, mileage, and reliability. Share field failure reports (FFR) with the Quality/R&D teams for continuous product improvement. Support in conducting field trials for new vehicles/aggregates. 7. Service Campaigns & Field Activities Execute service campaigns, recalls, and free service camps in the assigned territory. Promote genuine parts usage and service packages among customers. Support sales team during vehicle delivery and customer demos by ensuring smooth service handover. 8. Reporting & Documentation Prepare service reports, breakdown analysis, and customer visit reports. Maintain data on vehicle uptime, service expenses, and repeat complaints. Use digital service portals/tools for documentation and communication.

When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities youll gain working alongside the best and brightest, keep us connected and on the cutting edge . We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs . Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do . We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click .

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities located in Jaipur . Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fixCarry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationshipWhat you will need to be successful (adjust for local regulations) Reference qualifications that are required for maintenance mechanics in your countryHold a drivers license (include if required in your country) You have at least XY months of experience in the elevator sector (adjust for your country) You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priorityYou are comfortable communicating to others. You are curious, adaptable, and you know how to work alone or in a teamYou are comfortable using electronic and digital tools. Whats In it For Me / Benefits - You will receive a long-term employment contract with the world market leader in a crisis-proof industry. Customize here for work schedule / shift / weekly hours.

1 ) Regular maintenance of Equipment. 2) Prompt action on the callbacks./ Troubleshooting. 3) Comply with FPA and EH&S standards. 4) Reducing the number of call back in the given area. 5) Monitor equipment and repair schedule 6) Build customer rapport. 7) Look for potential T- order if any. 8) Would be responsible for handling 100 120 units. 9) Candidate must know two wheeler driving. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

We are looking for Sales Executive in Spare Parts Industry Develop action plan to achieve LTP & Sales budget of group & non-group products Experience in Spare Parts Sales Experience in Channel sales(Primary & Secondary sales) Call 7397778265

Responsibilities: * Lead warranty management & spare parts coordination * Manage customer complaints & claims resolution * Ensure timely service delivery within budget constraints * Customer Handling * Warranty Handling * Support to Sales

Job opening for Service Coordinator with Zinq ELECTRONICS at Navi Mumbai NOTE - If Interested mail me your updated CV on careers@zinq.in Company Website: www.zinq.in Company Address: ZINQ ELECTRONICS PVT. LTD. 418-419, 4th Floor, Platinum Technopark, Near Vashi Station, Vashi, Navi Mumbai - 400703 Job description 1.Handling of Corporate Accounts and looking after Service issues for Pan India Levels. 2.Handling and supporting team for Installations, Amc Maintenance Renewals - PM's, , 3. Looking after the installation and delivery of products at customer's locations. 4.To discuss the service improvement plans and decide on action plans and to see to the closure of discussed points. 5.Solving the service complaints within the turnaround time and enhancing the relationship with the client so as to ensure new business Process / coordinate sales order with operations department & logistic department to meet delivery schedule of customer. 6.Dispatch the material received from the factory. Follow up with transporter for pickup of the material & delivery of the same. 7. Provide dispatch details to the customer. Preparation of monthly sales report (MIS & maintaining the records of quotation, service charges, complaints in excel. 8.Coordination with Accounts department regarding receipt of the payment from customer. 9.Follow up with customer for payment & receipt of the material.

Job Description : Role : EEE Engineer / Support Engineer (Male) [On-role] About Monotech Systems Limited : We are leading manufacturer and import and exporter of high end printing machineries in India. Having employee strength of 650 plus and having 20 plus branch offices across India. Qualification : BE / B Tech in EEE Experience : 0 to 2 Years in Product Service Skills & Responsibilities: Basic electrical and electronics knowledge, good communication, and willingness to learn new technologies Should assist in Service activities for Printing Equipment. Responsible for day-to-day tasks such as installation, maintenance, and repair of printing and packaging equipment. The role involves troubleshooting technical issues, conducting equipment inspections, and providing technical support to customers. Location : Ambattur, Chennai. Job Timing : 9.30 AM - 6.30 PM Salary : 15,000 - 25,000 take-home + Benefits for Fresher / Experienced (Based on Interview Performance) Additional Benefits: ESI / Group Health Insurance Travelling allowance SIM card Petrol allowance Yearly ex-gratia PF benefits Interested candidates can share your updated resume to recruiter@monotech.in For more details, Kindly visit www.monotech.in

Experience: 8+ years Job Title: Technical Account Manager Location: Jaipur, Rajasthan Job Type: Full-Time Department: IT/ Engineering/ Software Development Work Model- Hybrid (4 days WFO & 1 Day WFH in a week) Key Responsibilities: Client Relationship Management: Develop and maintain strong relationships with key accounts to ensure client satisfaction and foster long-term engagement. Value Optimization: Assist clients in maximizing the value of our services by understanding their needs and providing tailored solutions that meet their specific requirements. Technical Liaison: Serve as a liaison between clients and our internal teams on current projects, upcoming projects, and other related matters. Issue Resolution: Monitor client metrics to proactively identify and address potential issues, ensuring timely resolution of problems. Technical Partnership Management: Nurture relationships with technical partners, coordinating successful integrations while identifying opportunities for mutual growth. Growth Identification: Identify and pursue opportunities for account growth and expansion, both within existing accounts and through partnerships, and contribute to generating revenue. Required Qualifications: Bachelors degree in Computer Science, Engineering, or related field. 8+ years in a customer-facing technical role Strong technical acumen with the ability to understand and explain complex systems and solutions. Excellent communication, presentation, and interpersonal skills. Ability to manage multiple clients and projects simultaneously Familiarity with cloud platforms (AWS, Azure, GCP), APIs, networking, and/or enterprise software is a plus. Preferred Skills: Confident in leading discussions with customers to drive resolution and alignment toward proactive and preventive improvements to processes and mechanisms Working knowledge of leading project management methodologies Technical aptitude for both emerging technologies and legacy support models Soft Skills: Strong problem-solving skills and attention to detail. Excellent communication and teamwork abilities. Ability to work independently and manage time effectively. Eagerness to learn and adapt to new technologies. What We Offer: Competitive salary and performance-based bonuses. Flexible working hours and remote options. Group Medical Insurance & Group Accidental Professional development opportunities. A collaborative and inclusive company culture.

Candidates should be form TIER 1 College. Responsible for overall Service Market Share within the Area Defined. Monitoring Service for 100% Service Absorption Ratio at Dealership. Feedback to HO on Customer Complaints with Reasons.

* Job Title- Technical Service Engineer * Location - Kolkata , Mumbai , Rajkot , Bhubaneswar , Patna , Jammu , Gurgaon , Ambala , Siliguri , Sambalpur , Bangalore , Surat & Jamnagar , Palampur ,Vijayawada , Nashik , Gurgaon * Experience 2+ years * Electric Vehicle Exp Mandatory *Education - Diploma OR BE Key Responsibilities: 1)Assist in troubleshooting and making recommendations for the same and determine the root cause for the issues . 2)Liaise with team managers and technicians on quality issues. 3)Identify the root cause and report to Lead for quality assurance and control. 4)Assist EV Maintenance Manager on the liaison for technical and quality issues. 5)Ability to troubleshoot and diagnose EV using tablets and online programming. 6)Perform QC and ensure compliance to companys regulation after each repair. 7)Provide support on parts technical issues & warranty claims etc when necessary. 8)Any other tasks assigned by the After Sales Manager. For More Details- Purva Fuse -9518351477 (WhatsApp)

Identify and develop new B2B sales leads across industrial, construction, and commercial sectors Promote and sell DGs, Gensets, Compressors, Chillers, Load Banks, and Dewatering Pumps Prepare and deliver effective sales presentations and proposals Collaborate with technical teams to design customer-specific solutions Achieve and exceed monthly/quarterly sales targets Maintain strong after-sales relationships and customer satisfaction Stay updated on market trends and competitors Strong technical understanding of equipment like DGs, compressors, and pumps

exp: 5-6 years sales & collection market visit planning sales promotion and driving loyalty program market information (auto-component business) preferred 2W vehicle along with driving license

After-Sales Management, Quality Assurance & Control, Warranty & Claims Management, Business Development & Internal Coordination

Inspect, test, and interpret results to identify the root cause of equipment malfunctions.Service technicians use tools and techniques to fix or replace faulty components.Write service reports after every appointment. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Inspect, test, and interpret results to identify the root cause of equipment malfunctions.Service technicians use tools and techniques to fix or replace faulty components.Write service reports after every appointment. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Inspect, test, and interpret results to identify the root cause of equipment malfunctions.Service technicians use tools and techniques to fix or replace faulty components.Write service reports after every appointment. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Inspect, test, and interpret results to identify the root cause of equipment malfunctions.Service technicians use tools and techniques to fix or replace faulty components.Write service reports after every appointment. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Inspect, test, and interpret results to identify the root cause of equipment malfunctions.Service technicians use tools and techniques to fix or replace faulty components.Write service reports after every appointment. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Inspect, test, and interpret results to identify the root cause of equipment malfunctions.Service technicians use tools and techniques to fix or replace faulty components.Write service reports after every appointment. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Inspect, test, and interpret results to identify the root cause of equipment malfunctions.Service technicians use tools and techniques to fix or replace faulty components.Write service reports after every appointment. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Inspect, test, and interpret results to identify the root cause of equipment malfunctions.Service technicians use tools and techniques to fix or replace faulty components.Write service reports after every appointment. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Inspect, test, and interpret results to identify the root cause of equipment malfunctions.Service technicians use tools and techniques to fix or replace faulty components.Write service reports after every appointment. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Inspect, test, and interpret results to identify the root cause of equipment malfunctions.Service technicians use tools and techniques to fix or replace faulty components.Write service reports after every appointment. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU

Inspect, test, and interpret results to identify the root cause of equipment malfunctions. Service technicians use tools and techniques to fix or replace faulty components. Write service reports after every appointment. Required Candidate profile DO NOT CONTACT RECRUITERS DIRECTLY ,APPLY ON NAUKRI AND RECRUITERS WILL GET BACK TO YOU