14798 Service Operations Jobs

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4.0 - 9.0 years

4 - 6 Lacs

bhubaneswar, visakhapatnam, ahmedabad

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Managing and supervise a team of service engineers, overseeing our day-to-day operations related to DG Sets, Provide technical guidance & support to the service team, Develop and implement service strategies Exp: 4+ yrs, Required Candidate profile Diploma in Electrical/Mechanical Engineering/ B.E./ B.Tech (relevant field), 4 yrs DG Set/ Genset service work experience must. Ability to explain technical concepts to non-technical customer

Posted 13 hours ago

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0.0 - 1.0 years

0 Lacs

bengaluru

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Key Responsibilities Service Operations Assist in setting up the restaurant, buffet, and tables according to service standards. Help in serving food and beverages to guests under supervision. Clear tables, reset covers, and maintain cleanliness during service hours. Support in banquet setup, coffee breaks, and event service. Guest Interaction Greet guests warmly and escort them to tables when required. Take basic orders under supervision and communicate them to the kitchen/bar. Attend to guest needs, refill water, and ensure a pleasant dining experience. Handle guest requests and communicate any issues to the supervisor immediately. Operational Support Assist in preparing mise-en-place (cutl...

Posted 13 hours ago

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4.0 - 8.0 years

6 - 10 Lacs

mumbai

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Job Title: F&B Captain - Corporate Office Company: Della Group Location: Dadar, Mumbai Working Days: 6 Days a Week Job Summary We are looking for a polished and service-oriented F&B Captain from a luxury hospitality background to manage and deliver premium food & beverage services at the Corporate Office. The role requires maintaining five-star service standards, overseeing daily service operations, and ensuring an exceptional hospitality experience for senior management, guests, and stakeholders. Key Responsibilities Oversee day-to-day F&B service operations within the corporate office Ensure luxury hospitality service standards are consistently met Supervise stewards and pantry staff; mana...

Posted 14 hours ago

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5.0 - 10.0 years

0 Lacs

erode, all india

On-site

As an Area Service Manager in the Electronic Appliances sector, your role will involve the following responsibilities: - **Team Leadership:** You will be responsible for mentoring and managing service technicians to ensure the delivery of top-quality service. - **Service Operations:** Your duties will include overseeing scheduling, dispatch, inventory management, and maintaining service quality standards. - **Center Appointments:** You will be in charge of appointing and managing new service centers to expand service coverage. - **Customer Satisfaction:** Handling customer complaints and ensuring high levels of customer satisfaction will be a key part of your role. - **Technical Support:** T...

Posted 14 hours ago

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0.0 - 3.0 years

1 - 1 Lacs

jalgaon

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Coordinate with customers regarding vehicle service appointments and requirements. Assist customers in understanding service procedures, costs, and timelines & coordinate with technician. candidates may share CV at hr@ccplj.in or call on 7798882026

Posted 15 hours ago

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2.0 - 7.0 years

2 - 4 Lacs

mumbai

Hybrid

Looking for an experienced Techno Commercial Manager with strong background in service operations & technical management. He will play pivotal role in ensuring efficient service & coordination with team, managing technical & commercial requirements. Required Candidate profile Oversee and manage the service operations for Mumbai, ensuring timely resolution of customer issues. Coordinate with the service team to ensure high-quality service delivery.

Posted 17 hours ago

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2.0 - 3.0 years

3 - 3 Lacs

chennai

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Role & Responsibilities: Implement, review, and continuously enhance field service operations. Drive and achieve operational KPIs related to service performance and revenue. Manage and lead the field service team to deliver optimal customer service. Provide ongoing support, guidance, and training to service staff to ensure timely and high-quality customer service delivery. Ensure service operations are executed with full process compliance and adherence to organizational policies and procedures. Drive high customer satisfaction levels by achieving ambitious targets for Net Promoter Score (NPS) and Customer Effort Score (CES). Monitor service quality and implement corrective actions to improv...

Posted 1 day ago

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2.0 - 4.0 years

3 - 4 Lacs

hyderabad

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Role & Responsibilities: Implement, review, and continuously enhance field service operations. Drive and achieve operational KPIs related to service performance and revenue. Manage and lead the field service team to deliver optimal customer service. Provide ongoing support, guidance, and training to service staff to ensure timely and high-quality customer service delivery. Ensure service operations are executed with full process compliance and adherence to organizational policies and procedures. Drive high customer satisfaction levels by achieving ambitious targets for Net Promoter Score (NPS) and Customer Effort Score (CES). Monitor service quality and implement corrective actions to improv...

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3.0 - 6.0 years

3 - 5 Lacs

hosur, tiruchirapalli, erode

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We are Hiring Leading Generator Manufacturing company Employee Designation - Service Engineer or Service Manager Interested Candidates please contact - 7373130693 Diploma - EEE,ECE,MECH BE/B.TECH - EEE, ECE, MECH

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3.0 - 6.0 years

3 - 5 Lacs

hosur, tiruchirapalli, erode

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We are Hiring Leading Generator Manufacturing company Employee Designation - Service Engineer or Service Technician Interested Candidates please contact - 7373130693 Diploma - EEE,ECE,MECH BE/B.TECH - EEE, ECE, MECH

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6.0 - 10.0 years

8 - 12 Lacs

warangal, hyderabad, nizamabad

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We are looking for a skilled professional with 23 to 25 years of experience to join our team as an F&B Service Expert. The ideal candidate will have a strong background in the food and beverage industry. Roles and Responsibility Manage and oversee daily food and beverage operations to ensure high-quality service. Develop and implement menus, recipes, and promotions to drive sales and customer satisfaction. Train and mentor staff members to enhance their skills and knowledge. Conduct regular inspections to maintain high standards of quality, safety, and hygiene. Collaborate with other departments to achieve business objectives. Analyze customer feedback and implement changes to improve overal...

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2.0 - 7.0 years

1 - 5 Lacs

bengaluru

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YOU MUST HAVE Minimum of 2 years of experience in a technical service or field service role Strong technical knowledge and troubleshooting skills Ability to work independently and manage multiple tasks WE VALUE Associates degree in Engineering or a related field; Bachelors degree preferred Experience with Honeywell products and systems Customer-focused mindset Strong problem-solving and decision-making abilities Ability to train and mentor junior technicians Key Responsibilities Diagnose and repair complex technical issues Perform preventive maintenance on equipment Provide technical support and guidance to customers Collaborate with crossfunctional teams to resolve customer issues Maintain ...

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6.0 - 11.0 years

2 - 5 Lacs

pune

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Job Title: Regional Service Manager (EV) Company: Wardwizard Innovations & Mobility Ltd. Department: After-Sales Service & Customer Support Locations: Pune, Maharashtra Experience: 6-11 Years (Automobile / EV Industry Preferred) Employment Type: Full-Time Role Overview Wardwizard Innovations & Mobility Ltd. is looking for experienced and customer-focused Regional Service Managers (RSM) to oversee service operations, service center performance, warranty processes, technician management, and customer satisfaction across the assigned region. The ideal candidate must possess strong technical knowledge of EVs and proven experience in handling large service networks. Key Responsibilities 1) Lead a...

Posted 1 day ago

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0.0 - 5.0 years

3 - 7 Lacs

bengaluru

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What will I be doing As a Room Service Manager, you will be responsible for managing room service operations to deliver an excellent Guest and Member experience. A Room Service Manager will also be required to manage, train, and develop team members and optimise sales and control costs. Specifically, you will be responsible for performing the following tasks to the highest standards: Provide effective leadership to the Room Service teams to ensure targets are met and exceeded both for the hotel and individual development Ensure compliance of brand standards Evaluate guest satisfaction levels with a focus on continuous improvement Aware of trends and propose ideas to build the range and quali...

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1.0 - 5.0 years

5 - 9 Lacs

mumbai

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OE / Sr OE shall be owner of his / her assigned service areas within the Branch in terms of operations related actions as given in job responsibilities, and shall be responsible for providing qualified Technicians for execution of services Responsible for Resi, SA, SMEs Job Responsibilities: Core Operations Ensure availability of qualified (trained & certified) Technicians at all time as per Technical Training Guidelines Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs Ensure availability of recommended preparation, materials, and service tools in working condi...

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3.0 - 5.0 years

2 - 5 Lacs

mumbai

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To identify, source and secure both long term and short-term pest control & prevention business opportunities. To develop new business opportunities within current and new customer bases in accordance with the sales strategy. To look after client retention by ensuring customers ongoing expectations is met. To manage day to day sales activities, including proposal, service agreement, and prospecting and market development. To support the service team by providing customer feedback. To develop good client relationships. To provide reports as per the requirement. To assist with debt collection Do you have what it takes? If you want to be considered for this role you will need: Sales experience ...

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2.0 - 4.0 years

4 - 4 Lacs

pune

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Required: Experience in IVD/MEDICAL machines Responsibilities: Lead service team, ensure customer satisfaction Oversee after sales services, machine maintenance Generate and Analyze performance reports Collaborate with engineering department on projects Travel allowance

Posted 3 days ago

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1.0 - 6.0 years

2 - 3 Lacs

ludhiana

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Lead service operations, manage service teams, ensure timely complaint resolution, AMC execution, billing follow-ups, and client satisfaction. Coordinate with sales & projects, track KPIs, and optimize service efficiency.

Posted 3 days ago

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3.0 - 8.0 years

2 - 4 Lacs

ludhiana

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Support service operations by coordinating technicians, handling customer escalations, planning schedules, ensuring SLA compliance, managing spares, improving service quality, and supporting billing, AMC renewals, and process optimization.

Posted 3 days ago

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6.0 - 8.0 years

3 - 4 Lacs

gurugram

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The AF Nirvana role carries end-to-end responsibility for driving club profitability with a target EBITDA margin of 30%, leading membership sales and personal training performance, and ensuring consistent execution of Anytime Fitness brand standards. Required Candidate profile AF Nirvana Gurgaon: Min 20 new memberships per week with at least 50% closing ratio 100% fitness consultations scheduled at POS. Min 20% PT penetration per mont. Min 70% gym 60% PT renewal. Perks and benefits Incentives. Free workout.

Posted 3 days ago

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5.0 - 10.0 years

0 - 0 Lacs

guwahati, all india

On-site

As a skilled and highly motivated Service Manager, you will oversee the repair and maintenance services for LED TV, Air Conditioners, and Washing Machines. Your responsibilities will include managing service technicians, optimizing service operations, and enhancing customer experience. - Team Leadership: Mentor and manage service technicians to ensure top-quality service. - Service Operations: Oversee scheduling, dispatch, inventory, and service quality. - Center Appointments: Appoint and manage new service centers. - Customer Satisfaction: Handle complaints and ensure high customer satisfaction. - Technical Support: Troubleshoot complex issues in LED TVs, ACs, and Washing Machines. - Proces...

Posted 4 days ago

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1.0 - 5.0 years

2 - 6 Lacs

hyderabad, chennai, vadodara

Hybrid

Role Summary We are looking for a Service Engineer , Who are experienced or Zeal to work and learn in installation, commissioning, troubleshooting, and maintenance of wastewater treatment equipment such as pumps, motors, bar screens, blowers, aeration systems, and other STP/ETP machinery. Candidates with electrical experience and exposure to on-site service operations will be added advantage to the role. Key Responsibilities Handling installation, commissioning, testing, and maintenance of STP/ETP equipment such as pumps, motors, screens, aerators, blowers, valves, and mechanical equipment. Conduct preventive and breakdown maintenance at client sites across India. Diagnose equipment faults a...

Posted 4 days ago

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5.0 - 8.0 years

8 - 12 Lacs

hyderabad

Work from Office

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients...

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7.0 - 11.0 years

8 - 12 Lacs

hyderabad

Work from Office

About The Role Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in ...

Posted 4 days ago

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5.0 - 8.0 years

7 - 11 Lacs

hyderabad

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About The Role Skill required: SME - Service Desk Non-Voice Support Designation: IT Customer Service Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. ...

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Exploring Service Operations Jobs in India

The service operations job market in India is growing rapidly, with many companies across various industries looking to hire professionals to manage and optimize their service operations. Service operations roles are crucial for ensuring smooth and efficient delivery of services to customers, making them an integral part of any organization.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Pune
  5. Hyderabad

These cities are known for their thriving job markets and have a high demand for service operations professionals.

Average Salary Range

The average salary range for service operations professionals in India varies based on experience and location. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.

Career Path

A typical career path in service operations may progress from roles such as Service Operations Analyst to Service Operations Manager, and eventually to Director of Service Operations. Advancement in this field often involves taking on more responsibilities, managing larger teams, and implementing strategic initiatives to improve service delivery.

Related Skills

In addition to a strong understanding of service operations, professionals in this field may benefit from having skills in project management, data analysis, customer relationship management, and process improvement.

Interview Questions

  • Describe your experience with managing service delivery operations. (basic)
  • How do you prioritize tasks when faced with multiple service requests? (basic)
  • Can you give an example of a successful process improvement project you led in a previous role? (medium)
  • How do you handle escalations from dissatisfied customers? (medium)
  • What metrics do you use to measure the effectiveness of service operations? (medium)
  • Explain the role of technology in optimizing service operations. (medium)
  • How do you ensure compliance with service level agreements (SLAs)? (advanced)
  • Describe a challenging situation you faced in service operations and how you resolved it. (advanced)
  • What strategies would you implement to reduce service downtime? (advanced)
  • How do you stay updated on industry trends and best practices in service operations? (advanced)
  • Provide an example of a successful cross-functional collaboration you led to improve service delivery. (medium)
  • How do you handle conflicts within your service operations team? (medium)
  • Describe a time when you had to make a difficult decision to ensure service continuity. (medium)
  • How do you assess the performance of individual team members in service operations? (basic)
  • What tools or software do you use to streamline service operations processes? (basic)
  • Explain the importance of documentation in service operations. (basic)
  • How do you ensure that service operations processes are aligned with company goals and objectives? (medium)
  • Describe a time when you had to adjust service operations strategies due to unexpected circumstances. (medium)
  • How do you approach training and development for your service operations team? (basic)
  • What measures do you take to ensure data security in service operations? (medium)
  • How do you handle budget constraints when planning for service operations improvements? (medium)
  • Describe a successful vendor management strategy you implemented in service operations. (medium)
  • How do you incorporate feedback from customers into service operations improvements? (basic)
  • What are the key challenges you foresee in the future of service operations, and how would you address them? (advanced)

Closing Remark

As you explore opportunities in service operations in India, remember to showcase your skills and experience confidently during interviews. By preparing thoroughly and demonstrating your expertise in service operations, you can land a rewarding career in this dynamic field. Good luck!

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