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Service Executive

1 - 2 years

1 - 2 Lacs

Howrah

Posted:1 day ago| Platform: Naukri logo

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Skills Required

After Sales Support Warranty Handling Claims Handling Customer Satisfaction Index Warranty Claims After Sales Service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Job Role:

Service Executive

Key Responsibilities:

  • Coordinate and track service requests, ensuring timely resolution
  • Maintain and update service data in Excel/Google Sheets
  • Assist the service team in daily operational tasks
  • Communicate with customers to provide service updates and support
  • Generate daily/weekly reports and follow up on pending issues
  • Support internal documentation and MIS work

Skills Required:

  • Proficient in Microsoft Excel & Google Sheets
  • Prior experience in service or customer-facing roles (1 to 2 years preferred)
  • Good communication skills (verbal & written)
  • Attention to detail and ability to multitask
  • Problem-solving attitude

To Apply / Share CV:

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