Getinge

Job Title: Service Coordinator (Third Party - 1 Year Contractual Role) Title of Reporting Supervisor: Team Leader – Service Back Office Location: Mumbai Job Overview • Effectively manage and coordinate service activities to meet customer needs and expectations. • Collaborates with internal teams such as sales, operations, and technical departments, to ensure smooth coordination and execution of service orders. Job Responsibilities and Essential Duties • Strategic Planning. • Receive calls from the customer. • Schedule all Repair, Maintenance, Validation and Installation jobs. • Schedule FSE on a daily basis. (have to be aware where the FSE is at all times) • Ensuring the equipment data base is updated at creation of jobs. (once off) • Creating all jobs in SAP (Reactive) (Maintenance jobs are populated via maintenance plans) (Installation jobs via a sales order) • Daily hours recon for FSE’s. • Daily and constant follow up with FSE’s on their open jobs. • Maintaining and updating the Work In Progress jobs. • Quotations on open jobs if required. • Liaising with customers if return visits are required and advising the customer the ETA of the parts i.e. updating the customer with relevant update for open jobs. • Checking Oxando connector (3 times a day) and clearing errors. • Assisting customers with any queries with regards to any jobs. • ZSH/RSH collaboration with regard to the FSE’s and/or any customer issues. • Responding to customer emails/queries in a timely manner. • Build Quality into all aspects of their work by maintaining compliance to all quality requirements. Minimum Requirements • Minimum bachelor’s degree • Excellent knowledge of MS office Tools & SAP • Technical Knowledge is preferable. • Be knowledgeable of current risk management standards, Compliance, principles and frameworks. • Minimum 1 – 3 years work experience Required Knowledge, Skills, and Abilities • Excellent interpersonal and communication skills • Adaptability and Flexibility • Time Management • Customer Service Orientation • Teamwork and Collaboration • Organizational skills Show more Show less

Monitor upcoming equipment / consumables requirements in existing hospitals and understand the purchase process. Meeting all key customers & the stake holders. Prepares reports by collecting, analyzing, and summarizing funnel and sales forecasting with accuracy. Monitor Competitor activities in the assigned area. Maintains professional and techn i c a l k n o w l e d g e b y a tt e n d i n g v a r i o us t r a i n i n g p r o g r a ms. Work along with the product specialists, therapy application specialists and ensure sales growth. Attend commercial and technical meetings, submit offers and other desired documents. Achieve the desired goals of the area. Ensure sales growth. Reporting and feedback to the supervisor. Ensure payment collection. Adhere to policies and procedures strictly. Monitor upcoming equipment / consumables requirements in existing hospitals and understand the purchase process. Meeting all key customers & the stake holders. Prepares reports by collecting, analyzing, and summarizing funnel and sales forecasting with accuracy. Monitor Competitor activities in the assigned area. Maintains professional and techn i c a l k n o w l e d g e b y a tt e n d i n g v a r i o us t r a i n i n g p r o g r a ms. Work along with the product specialists, therapy application specialists and ensure sales growth. Attend commercial and technical meetings, submit offers and other desired documents. Achieve the desired goals of the area. Ensure sales growth. Reporting and feedback to the supervisor. Ensure payment collection. Adhere to policies and procedures strictly. Monitor upcoming equipment / consumables requirements in existing hospitals and understand the purchase process. Meeting all key customers & the stake holders. Prepares reports by collecting, analyzing, and summarizing funnel and sales forecasting with accuracy. Monitor Competitor activities in the assigned area. Maintains professional and techn i c a l k n o w l e d g e b y a tt e n d i n g v a r i o us t r a i n i n g p r o g r a ms. Work along with the product specialists, therapy application specialists and ensure sales growth. Attend commercial and technical meetings, submit offers and other desired documents. Achieve the desired goals of the area. Ensure sales growth. Reporting and feedback to the supervisor. Ensure payment collection. Adhere to policies and procedures strictly. Show more Show less

Job Overview The purpose of this role is to be a strategic partner with the business, providing HR leadership and expertise to drive business objectives. This role will support both Getinge Medical India Pvt. Ltd, which functions as the Sales & Services Unit, and Getinge India Pvt. Ltd, which serves as the Research & Development and Production entity. The HR director is a strategic position responsible for creation and enforcement of all HR policies and programs that help the organization achieve business goals. As such, the HR director holds responsibilities that include establishing competitive salaries and benefits for all employees and overseeing all HR employees and departments. Additionally, the HR director reviews HR practices and their proper implementation by company management to ensure legality and consistency while looking for opportunities to increase productivity and contain costs. Job Responsibilities and Essential Duties Ensure HR strategies are developed, implemented, and sustained; in addition to maintaining an understanding of the business, market trends. Actively partner with leadership & COEs to develop and execute short- and long-term plans that effectively address tactical as well as strategic business priorities. This entails a variety of areas – including, but not limited to: talent management, employee engagement, succession planning, etc. Partner with senior leaders to understand business needs and provide HR solutions. Facilitate communication between management and employees to ensure alignment and understanding. Oversee the end-to-end employee life cycle from onboarding to offboarding. Ensure smooth execution of HR processes and policies throughout the employee journey. Address and resolve employee grievances promptly and effectively. Ensure compliance with company policies and legal requirements. Develop and implement career progression frameworks to support employee development. Oversee the performance development process, ensuring fair and timely evaluations. Provide coaching and guidance to managers on performance-related issues. Implement performance management systems to drive high performance across functions. Identify training needs and develop learning programs. Support the implementation of development initiatives to enhance employee skills. Lead initiatives to enhance employee engagement and satisfaction. Foster an inclusive and diverse work environment. Develop and implement succession planning strategies to ensure leadership continuity. Identify and develop high-potential employees for key roles. Conduct talent reviews and create development plans for critical talent Develop and implement strategies to retain top talent. Ensure a robust pipeline of talent to meet future business demands. Design and manage rewards and recognition programs to motivate employees. Manage a small team of HR professionals, providing guidance, support, and development opportunities to ensure effective HR service delivery. Ad hoc HR Projects Minimum Requirements • 12-15 years of experience in HR, with a significant portion in HR Business Partner roles. At least 3 years of work experience working preferably as a Senior HR Business Partner. • Strong background in stakeholder management, employee life cycle, grievance handling, and talent management. • Proven track record in performance management, succession planning, and talent retention. • Proficiency in HRIS and other HR management tools. • Strategic thinking and ability to align HR strategies with business goals. Required Knowledge, Skills and Abilities • Ability to influence leadership and management and to add value to the business’s bottom line. • Prior experience effectively leading cross-functional projects and teams; relying on informal leadership skills and influence to drive consensus. • Highly effective written and verbal communication skills, time management and prioritization skills. • Leadership/People Skills • Interpersonal Skills • Analytical Skills

Ensure 100% coverage of the assigned area. Meeting daily call plans & weekly / monthly targets. Track new equipment projects, tenders’ enquiries and its execution. Identify business opportunities and evaluate prospects in respective product lines of Acute Care Therapies portfolio consisting of CCVE, CA, CP, CS, VS, CCAA, Fluoptics and other products as decided from time to time). Monitor upcoming equipment / consumables requirements in existing hospitals and understand the purchase process. Meeting all key customers & the stake holders. Prepares reports by collecting, analyzing, and summarizing funnel and sales forecasting with accuracy. Monitor Competitor activities in the assigned area. Maintains professional and technical knowledge by attending various training programs. Work along with the product specialists, therapy application specialists and ensure sales growth. Attend commercial and technical meetings, submit offers and other desired documents. Achieve the desired goals of the area. Ensure sales growth. Reporting and feedback to the supervisor. Ensure 100% coverage of the assigned area. Meeting daily call plans & weekly / monthly targets. Track new equipment projects, tenders’ enquiries and its execution. Identify business opportunities and evaluate prospects in respective product lines of Acute Care Therapies portfolio consisting of CCVE, CA, CP, CS, VS, CCAA, Fluoptics and other products as decided from time to time). Monitor upcoming equipment / consumables requirements in existing hospitals and understand the purchase process. Meeting all key customers & the stake holders. Prepares reports by collecting, analyzing, and summarizing funnel and sales forecasting with accuracy. Monitor Competitor activities in the assigned area. Maintains professional and technical knowledge by attending various training programs. Work along with the product specialists, therapy application specialists and ensure sales growth. Attend commercial and technical meetings, submit offers and other desired documents. Achieve the desired goals of the area. Ensure sales growth. Reporting and feedback to the supervisor. Ensure 100% coverage of the assigned area. Meeting daily call plans & weekly / monthly targets. Track new equipment projects, tenders’ enquiries and its execution. Identify business opportunities and evaluate prospects in respective product lines of Acute Care Therapies portfolio consisting of CCVE, CA, CP, CS, VS, CCAA, Fluoptics and other products as decided from time to time). Monitor upcoming equipment / consumables requirements in existing hospitals and understand the purchase process. Meeting all key customers & the stake holders. Prepares reports by collecting, analyzing, and summarizing funnel and sales forecasting with accuracy. Monitor Competitor activities in the assigned area. Maintains professional and technical knowledge by attending various training programs. Work along with the product specialists, therapy application specialists and ensure sales growth. Attend commercial and technical meetings, submit offers and other desired documents. Achieve the desired goals of the area. Ensure sales growth. Reporting and feedback to the supervisor.

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. Job Overview The purpose of this role is to be a strategic partner with the business, providing HR leadership and expertise to drive business objectives. This role will support both Getinge Medical India Pvt. Ltd, which functions as the Sales & Services Unit, and Getinge India Pvt. Ltd, which serves as the Research & Development and Production entity. This is a strategic position responsible for creation and enforcement of all HR policies and programs that help the organization achieve business goals. As such, the Senior Manager - Human Resources holds responsibilities that include establishing competitive salaries and benefits for all employees and overseeing all HR employees and departments. Additionally, the Senior Manager - Human Resources reviews HR practices and their proper implementation by company management to ensure legality and consistency while looking for opportunities to increase productivity and contain costs. Job Responsibilities And Essential Duties Ensure HR strategies are developed, implemented, and sustained; in addition to maintaining an understanding of the business, market trends. Actively partner with leadership & COEs to develop and execute short- and long-term plans that effectively address tactical as well as strategic business priorities. This entails a variety of areas – including, but not limited to: talent management, employee engagement, succession planning, etc. Partner with senior leaders to understand business needs and provide HR solutions. Facilitate communication between management and employees to ensure alignment and understanding. Oversee the end-to-end employee life cycle from onboarding to offboarding. Ensure smooth execution of HR processes and policies throughout the employee journey. Address and resolve employee grievances promptly and effectively. Ensure compliance with company policies and legal requirements. Develop and implement career progression frameworks to support employee development. Oversee the performance development process, ensuring fair and timely evaluations. Provide coaching and guidance to managers on performance-related issues. Implement performance management systems to drive high performance across functions. Identify training needs and develop learning programs. Support the implementation of development initiatives to enhance employee skills. Lead initiatives to enhance employee engagement and satisfaction. Foster an inclusive and diverse work environment. Develop and implement succession planning strategies to ensure leadership continuity. Identify and develop high-potential employees for key roles. Conduct talent reviews and create development plans for critical talent Develop and implement strategies to retain top talent. Ensure a robust pipeline of talent to meet future business demands. Design and manage rewards and recognition programs to motivate employees. Manage a small team of HR professionals, providing guidance, support, and development opportunities to ensure effective HR service delivery. Ad hoc HR Projects Minimum Requirements 12-15 years of experience in HR, with a significant portion in HR Business Partner roles. At least 3 years of work experience working preferably as a Senior HR Business Partner. Strong background in stakeholder management, employee life cycle, grievance handling, and talent management. Proven track record in performance management, succession planning, and talent retention. Proficiency in HRIS and other HR management tools. Strategic thinking and ability to align HR strategies with business goals. Required Knowledge, Skills And Abilities Ability to influence leadership and management and to add value to the business’s bottom line. Prior experience effectively leading cross-functional projects and teams; relying on informal leadership skills and influence to drive consensus. Highly effective written and verbal communication skills, time management and prioritization skills. Leadership/People Skills Interpersonal Skills Analytical Skills About Us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring careerYou just found it. Job Overview The purpose of this role is to be a strategic partner with the business, providing HR leadership and expertise to drive business objectives. This role will support both Getinge Medical India Pvt. Ltd, which functions as the Sales & Services Unit, and Getinge India Pvt. Ltd, which serves as the Research & Development and Production entity. This is a strategic position responsible for creation and enforcement of all HR policies and programs that help the organization achieve business goals. As such, the Senior Manager - Human Resources holds responsibilities that include establishing competitive salaries and benefits for all employees and overseeing all HR employees and departments. Additionally, the Senior Manager - Human Resources reviews HR practices and their proper implementation by company management to ensure legality and consistency while looking for opportunities to increase productivity and contain costs. Job Responsibilities and Essential Duties Ensure HR strategies are developed, implemented, and sustained; in addition to maintaining an understanding of the business, market trends. Actively partner with leadership & COEs to develop and execute short- and long-term plans that effectively address tactical as well as strategic business priorities. This entails a variety of areas - including, but not limited to: talent management, employee engagement, succession planning, etc. Partner with senior leaders to understand business needs and provide HR solutions. Facilitate communication between management and employees to ensure alignment and understanding. Oversee the end-to-end employee life cycle from onboarding to offboarding. Ensure smooth execution of HR processes and policies throughout the employee journey. Address and resolve employee grievances promptly and effectively. Ensure compliance with company policies and legal requirements. Develop and implement career progression frameworks to support employee development. Oversee the performance development process, ensuring fair and timely evaluations. Provide coaching and guidance to managers on performance-related issues. Implement performance management systems to drive high performance across functions. Identify training needs and develop learning programs. Support the implementation of development initiatives to enhance employee skills. Lead initiatives to enhance employee engagement and satisfaction. Foster an inclusive and diverse work environment. Develop and implement succession planning strategies to ensure leadership continuity. Identify and develop high-potential employees for key roles. Conduct talent reviews and create development plans for critical talent Develop and implement strategies to retain top talent. Ensure a robust pipeline of talent to meet future business demands. Design and manage rewards and recognition programs to motivate employees. Manage a small team of HR professionals, providing guidance, support, and development opportunities to ensure effective HR service delivery. Ad hoc HR Projects Minimum Requirements 12-15 years of experience in HR, with a significant portion in HR Business Partner roles. At least 3 years of work experience working preferably as a Senior HR Business Partner. Strong background in stakeholder management, employee life cycle, grievance handling, and talent management. Proven track record in performance management, succession planning, and talent retention. Proficiency in HRIS and other HR management tools. Strategic thinking and ability to align HR strategies with business goals. Required Knowledge, Skills and Abilities Ability to influence leadership and management and to add value to the business s bottom line. Prior experience effectively leading cross-functional projects and teams; relying on informal leadership skills and influence to drive consensus. Highly effective written and verbal communication skills, time management and prioritization skills. Leadership/People Skills Interpersonal Skills Analytical Skills About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Key duties and responsibilities: Main Responsibilities: Provide information to Physicians & Allied Health Professionals by discussing / detailing the latest clinical trials. Conduct In-service education programs for new and existing users to improve confidence and maximize usage of ECMO, IABP and AdMon. Provide product support to users either in person, or by written or verbal means. To extend patient support at short notice. Product training to Sales and Marketing team internally and end users (externally) Support the respective Region to achieve Sales budget for respective division. Support Technical Discussions / Negotiations Training Support: Responsible for Training Front line / Regional Sales in CP, CA and AdMon product line. Initiate/Conduct/Facilitate internal product and Technical Training for Sales and other team members/Distributors to meet Internal & external guidelines. Conducting operational training to end user, follow-up trainings and troubleshooting. Sales Support: Hand hold and develop new sales representatives on priority to ensure that they are confident in promoting the product to the customers. Support the respective Region to achieve Sales budget for the respective division. Attend or at times drive technical & product discussions. To closely work with Sales team to introduce and promote to Consultants / Surgeons / Technicians / Purchase authorities during all pre and post sales activities. Other: Track Regional sales of the division. Maintain & Analyze sales data and take corrective actions to address areas of concern in consultation with the Product Manager – CP CA AdMon. Handling complaint related to products from customers on Equipment’s/Consumables and co-ordinate with appropriate person for feedback and resolution. Other duties as assigned by seniors/management to support team. Manage Customer Visits. Quality System Duties and Responsibilities: Build Quality into all aspects of their work by maintaining compliance to all quality requirements. Knowledge/Skills/Experience: Each organization shall have sufficient personnel with the necessary education, background, training, and experience to assure that all activities required by this part are correctly performed and shall establish procedures for identifying training needs and ensure that all personnel are trained to adequately perform their assigned responsibilities. Training shall be documented. Education or qualifications Bachelor’s degree in Perfusion Minimum 1-2 years’ experience in related domain. Background and experience in related portfolio Good knowledge of Assist devices and its applications. Personal qualities: Excellent verbal and written communication Willing to Travel Self-Driven & Team Player

Job Responsibilities And Essential Duties Develop comprehensive project plans, timelines, and documentation. Maintain strong relationship with all project stakeholders to ensure their needs and expectations are met, fostering collaboration, and resolving conflicts promptly. Lead the meetings with customers, consultants, and main contractor. Proactively address and resolve issues that arise during the project to prevent disruptions and ensure smooth progress. Monitor and control project budgets to prevent cost overruns and ensure financial resources are used efficiently. Manage project contracts and payment claims and ensure that the projects are delivered as per contractual requirements. Monitor project progress and performance. Identify and mitigate project risks to protect the company's interests. Ensure compliance with regulatory requirements and industry standards. Ensure compliance with company QMS SOP, and company product installation requirements. Prepare and present project reports to management. Conduct Post-Project review to gather lessons learned to improve future projects. Job Overview Head of Installations and Projects will lead and manage medical device installation projects from inception to completion. This role involves strategic planning, resource management, and ensuring that projects are delivered on time, within scope, and within budget. Minimum Requirements Bachelor’s degree in project management, Engineering, or related field. Required Knowledge, Skills, And Abilities Extensive experience in project management, hospital projects is a plus. Strong leadership and organizational skills. Excellent communication and negotiation abilities. Proficiency in project management software and tools. Should have minimum of 15 years of experience in the field of Medical Devices Out of total experience, should have spent at least 5 years as Project Manager Should have knowledge of AutoCAD, Revit, MS Projects etc. Should have experience of coordinating with HVAC, MEP, MGPS, Civil engineering & logistic agencies. Should have knowledge of safety guidelines & regulations to be followed at site. Should have experience of handling communication with high level customers. Should be a team player & have time management skill. Supervision/Management Of Others Managing vendors/clients Internal And External Contacts/Relationships Capacity to explain intricate technical ideas succinctly and clearly while working well in a cross functional team environment. Quality Team: Understand tool validation requirements and design test setup based on the need. Environmental/Safety/Physical Work Conditions Ensures environmental consciousness and safe practices are exhibited in decisions. Use of computer and telephone equipment and other related office accessories/devices to complete assignments The role may require local and international travelling to stay close to major stakeholders

The role involves analyzing service call data, customer feedback, and operational metrics to identify trends and areas for improvement. You will be responsible for preparing reports on key metrics, drafting procedural manuals, and collaborating with the service team to enhance efficiency. Ensuring data accuracy, maintaining documentation, and communicating with various stakeholders are essential aspects of the role. Additionally, you will support training material development and possess a Bachelor's degree in a relevant field, experience in data analysis, strong analytical skills, proficiency in Excel, and excellent written and verbal communication skills. The ability to work both independently and collaboratively within a team environment is crucial for success in this position.,

As a Data Analyst in the service operations team, you will be responsible for analyzing service call data, customer feedback, and operational metrics to identify trends, performance gaps, and areas for improvement. Your role will involve preparing regular reports summarizing key metrics such as call closure rates, response times, customer satisfaction scores, and inventory management. Additionally, you will be required to draft and maintain procedural manuals, service agreements, and technical documentation related to service operations. Collaboration with the service team is essential to streamline processes, enhance efficiency, and reduce service delivery times. You will play a crucial role in ensuring the accuracy and completeness of data entered into systems and documentation created. Effective communication skills are vital as you will liaise with field service engineers, product technical specialists, and customers to gather information and ensure documentation reflects current practices and policies. Furthermore, you will be involved in assisting in the development of training materials related to service procedures and systems. To be successful in this role, you should possess a Bachelor's degree in a relevant field along with proven experience in data analysis, preferably in a service or technical support environment. Strong analytical skills, proficiency in Excel, and excellent written and verbal communication skills are required for preparing clear documentation and reports. The ability to work independently and collaboratively within a team environment is also crucial for this position.,

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers - and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. System/Subsystem/Software Testing: Perform comprehensive testing of systems, subsystems, both software and hardware with a focus on the healthcare domain, leveraging over 5 years of experience in the field. Test Case and Script Management: Create, maintain, and execute test cases and test scripts for functional and regression testing, ensuring thorough coverage and reliability of test scenarios. Perform manual testing on embedded devices as per requirements using various electronic test and measurement equipment like oscilloscopes, function generators, DMMs etc. Electronics Hardware and Communication Protocols: Work with electronics hardware and possess a strong understanding of communication protocols relevant to medical equipment. Medical Equipment Testing: Utilize healthcare domain knowledge to conduct rigorous testing of medical equipment, ensuring compliance with industry standards and regulations. Collaboration: Collaborate effectively with cross-functional teams to ensure that software meets user requirements and is delivered within the stipulated timeline. Defect Management: Manage the entire defect lifecycle, including raising new defects, performing defect analysis, and following up to ensure timely closure. About us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

As a member of our diverse and passionate team at Getinge, you will have the opportunity to grow both personally and professionally while contributing to the accessibility of life-saving technology for a wider population. We are dedicated to making a real difference for our customers and saving more lives, and we are looking for individuals who are team players, forward thinkers, and game changers like you. In this role, you will be responsible for system/subsystem/software testing, leveraging your over 5 years of experience in the healthcare domain. You will create, maintain, and execute test cases and scripts for functional and regression testing to ensure comprehensive coverage and reliability of test scenarios. Additionally, you will conduct manual testing on embedded devices using electronic test and measurement equipment such as oscilloscopes, function generators, and DMMs as per the specified requirements. Your expertise in electronics hardware and communication protocols relevant to medical equipment will be essential as you work on testing medical devices to ensure compliance with industry standards and regulations. You will collaborate closely with cross-functional teams to ensure that software meets user requirements and is delivered within the set timeline. As part of defect management, you will oversee the entire defect lifecycle, from identifying and raising new defects to performing thorough analysis and following up to ensure timely closure. Your commitment to quality and attention to detail will be crucial in this aspect of the role. At Getinge, we believe in providing the best possible care to every person and community. Our products and solutions are designed to enhance clinical outcomes and streamline workflows in hospitals and life science institutions around the world. With a global presence spanning over 135 countries and a team of over 12,000 employees, we are dedicated to making a positive impact on healthcare globally. If you are seeking an inspiring career that allows you to contribute to meaningful work in the healthcare industry, look no further than Getinge. Join us in our mission to improve access to life-saving technology and make a difference in the lives of patients worldwide.,

The main responsibilities of this role include providing information to Physicians & Allied Health Professionals regarding the latest clinical trials, conducting in-service education programs for new and existing users to enhance confidence and utilization of ECMO, IABP, and AdMon, offering product support through various means, extending patient support at short notice, providing product training to internal Sales and Marketing teams as well as external end users, supporting the Region in achieving sales budgets, and participating in technical discussions and negotiations. In terms of training support, the job involves training front line and regional Sales personnel on CP, CA, and AdMon product lines, organizing internal product and technical training sessions for Sales and other team members or Distributors, conducting operational training and troubleshooting for end users, and facilitating follow-up trainings. For sales support, responsibilities include guiding and developing new sales representatives to ensure their confidence in promoting products, collaborating with the Sales team to achieve sales targets, participating in technical and product discussions, and introducing products to Consultants, Surgeons, Technicians, and Purchase authorities during pre and post sales activities. Additionally, the role involves tracking regional sales, analyzing sales data to identify areas for improvement, handling customer complaints related to products, coordinating with relevant individuals for feedback and resolution, managing customer visits, and undertaking any other duties assigned by seniors or management. In terms of quality system duties and responsibilities, the focus is on incorporating quality into all aspects of work by adhering to quality requirements. The ideal candidate should possess a Bachelor's degree in Perfusion, at least 1-2 years of experience in a related domain, a background and experience in the related portfolio, and a good understanding of Assist devices and their applications. Personal qualities should include excellent verbal and written communication skills, willingness to travel, self-driven attitude, and the ability to work effectively as part of a team.,

Job Overview Executive Projects is responsible for supervising project work at assigned site from delivery to completion & handing over to customer. This responsibility involves coordination between internal installation teams & other external vendors for on time completion of project work. Job Responsibilities and Essential Duties Maintain strong relationship with all project stakeholders to ensure their needs and expectations are met, fostering collaboration, and resolving conflicts promptly. To attend meetings with customers, consultants, and contractor. Proactively address and resolve issues that arise during the project to prevent disruptions and ensure smooth progress. To work within project budgets to prevent cost overruns and optimal usage of financial resources. To check & certify contracts and payment claims and ensure that the projects are delivered as per contractual requirements. To ensure project progress and performance Identify and mitigate project risks to protect the company's interests. Ensure compliance with regulatory requirements and industry standards. Ensure compliance with company QMS SOP, and company product installation requirements. Timely submission of project reports to management Conduct Post-Project review to gather lessons learned to improve future projects. Minimum Requirements Bachelor’s degree in engineering, or related field Required Knowledge, Skills, and Abilities Extensive experience in project execution, hospital projects is a plus Strong organizational skills Excellent communication abilities Proficiency in project management software and tools Should have minimum of 5 years of experience in the field of Medical Devices Out of total experience, should have spent at least 3 years as Project Executive Should have knowledge of AutoCAD, Revit, MS Projects etc. Should have experience of coordinating with HVAC, MEP, MGPS, Civil engineering & logistic agencies. Should have knowledge of safety guidelines & regulations to be followed at site. Should have experience of handling communication with high level customers. Should be a team player & have time management skill. Supervision/Management of Others Monitoring vendors Internal and External Contacts/Relationships Main contacts, Internal: Capacity to explain intricate technical ideas succinctly and clearly while working well in a cross-functional team environment. Quality Team: Understand tool validation requirements and design test setup based on the need. Environmental/Safety/Physical Work Conditions Ensures environmental consciousness and safe practices are exhibited in decisions. Use of computer and telephone equipment and other related office accessories/devices to complete assignments The role may require local and international travelling to stay close to major stakeholders. Quality Requirements Build Quality into all aspects of their work by maintaining compliance to all quality requirements. Ensure compliance to all FDA and Worldwide Quality & Compliance regulations (As applicable to the job function). Must have the education and experience to understand and comply with U.S. and Worldwide medical device regulations (As applicable to your job function). Attend all required Quality & Compliance training at the specified interval. Adopt the “Beyond Compliance Quality Culture” in the work environment; always meet and exceed requirements. About Us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Job Overview Executive Projects is responsible for supervising project work at assigned site from delivery to completion & handing over to customer. This responsibility involves coordination between internal installation teams & other external vendors for on time completion of project work. Job Responsibilities and Essential Duties Maintain strong relationship with all project stakeholders to ensure their needs and expectations are met, fostering collaboration, and resolving conflicts promptly. To attend meetings with customers, consultants, and contractor. Proactively address and resolve issues that arise during the project to prevent disruptions and ensure smooth progress. To work within project budgets to prevent cost overruns and optimal usage of financial resources. To check & certify contracts and payment claims and ensure that the projects are delivered as per contractual requirements. To ensure project progress and performance Identify and mitigate project risks to protect the company's interests. Ensure compliance with regulatory requirements and industry standards. Ensure compliance with company QMS SOP, and company product installation requirements. Timely submission of project reports to management Conduct Post-Project review to gather lessons learned to improve future projects. Minimum Requirements Bachelor’s degree in engineering, or related field Required Knowledge, Skills, and Abilities Extensive experience in project execution, hospital projects is a plus Strong organizational skills Excellent communication abilities Proficiency in project management software and tools Should have minimum of 5 years of experience in the field of Medical Devices Out of total experience, should have spent at least 3 years as Project Executive Should have knowledge of AutoCAD, Revit, MS Projects etc. Should have experience of coordinating with HVAC, MEP, MGPS, Civil engineering & logistic agencies. Should have knowledge of safety guidelines & regulations to be followed at site. Should have experience of handling communication with high level customers. Should be a team player & have time management skill. Supervision/Management of Others Monitoring vendors Internal and External Contacts/Relationships Main contacts, Internal: Capacity to explain intricate technical ideas succinctly and clearly while working well in a cross-functional team environment. Quality Team: Understand tool validation requirements and design test setup based on the need. Environmental/Safety/Physical Work Conditions Ensures environmental consciousness and safe practices are exhibited in decisions. Use of computer and telephone equipment and other related office accessories/devices to complete assignments The role may require local and international travelling to stay close to major stakeholders. Quality Requirements Build Quality into all aspects of their work by maintaining compliance to all quality requirements. Ensure compliance to all FDA and Worldwide Quality & Compliance regulations (As applicable to the job function). Must have the education and experience to understand and comply with U.S. and Worldwide medical device regulations (As applicable to your job function). Attend all required Quality & Compliance training at the specified interval. Adopt the “Beyond Compliance Quality Culture” in the work environment; always meet and exceed requirements. About Us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally At Getinge we exist to make life-saving technology accessible for more people To make a true difference for our customers and to save more lives, we need team players, forward thinkers, and game changers, Are you looking for an inspiring careerYou just found it, System/Subsystem/Software Testing: Perform comprehensive testing of systems, subsystems, both software and hardware with a focus on the healthcare domain, leveraging over 5 years of experience in the field, Test Case and Script Management: Create, maintain, and execute test cases and test scripts for functional and regression testing, ensuring thorough coverage and reliability of test scenarios, Perform manual testing on embedded devices as per requirements using various electronic test and measurement equipment like oscilloscopes, function generators, DMMs etc Electronics Hardware and Communication Protocols: Work with electronics hardware and possess a strong understanding of communication protocols relevant to medical equipment, Medical Equipment Testing: Utilize healthcare domain knowledge to conduct rigorous testing of medical equipment, ensuring compliance with industry standards and regulations, Collaboration: Collaborate effectively with cross-functional teams to ensure that software meets user requirements and is delivered within the stipulated timeline, Defect Management: Manage the entire defect lifecycle, including raising new defects, performing defect analysis, and following up to ensure timely closure, About Us With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries, Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process, Show

As the Head of Quality and Regulatory Compliance at the India Innovation Center (IIC) in Bangalore, India, you will play a crucial role in leading the Quality and Compliance Groups within the organization. Reporting to the Supervisor Director Quality and Compliance Critical Care, you will be an integral part of the leadership team at Getinge India. Your primary responsibility will be to ensure the effective establishment and maintenance of quality systems in the projects executed at IIC. You will be tasked with providing strategic leadership and management for the Quality Systems at the IIC, developing a competent and accountable Quality organization aligned with business objectives and compliance standards. Your role includes building a quality management system and fostering a quality culture at IIC, ensuring effective implementation and maintenance of the quality management system, and reporting on its performance to top management. Additionally, you will have the authority to act on behalf of top management during internal and external audits, manage quality audit functions, contribute to corrective and preventive action activities, and oversee the implementation of ISO13485 and MDSAP along with QSR. Stakeholder management and leading change will be of high importance in this role. Furthermore, you will serve as the divisional Management Representative, overseeing third-party quality systems inspections and audits, preparing audit responses, and working with cross-functional teams to ensure quality metrics align with corporate goals. Your ability to establish credibility, drive continuous improvement, manage departmental costs, and instill personal accountability for quality will be critical to the success of the organization. To qualify for this position, you must hold a Bachelor's degree in engineering or a Life Science related field, along with a minimum of 15 years of hands-on experience in Quality Assurance, preferably in the medical device industry. You should be capable of working from the ground up to build a quality system that exceeds global requirements and customer expectations, demonstrating a startup mindset and progressive leadership experience. Strong knowledge of FDA and EU regulatory compliance, Quality System Regulation, Quality System Inspection Technique Audits, as well as excellent communication, leadership, and interpersonal skills are essential for this role. You should also be proficient in MS Office applications and possess the ability to coach, develop, and motivate associates within the Quality Organization. If you are a dynamic leader with a proven track record in quality and regulatory compliance, capable of driving organizational excellence and continuous improvement, this role offers a unique opportunity to make a significant impact in a challenging and rewarding environment.,

Key duties and responsibilities: Main Responsibilities: Provide information to Physicians & Allied Health Professionals by discussing / detailing the latest clinical trials. Conduct In-service education programs for new and existing users to improve confidence and maximize usage of ECMO, IABP and AdMon. Provide product support to users either in person, or by written or verbal means. To extend patient support at short notice. Product training to Sales and Marketing team internally and end users (externally) Support the respective Region to achieve Sales budget for respective division. Support Technical Discussions / Negotiations Training Support: Responsible for Training Front line / Regional Sales in CP, CA and AdMon product line. Initiate/Conduct/Facilitate internal product and Technical Training for Sales and other team members/Distributors to meet Internal & external guidelines. Conducting operational training to end user, follow-up trainings and troubleshooting. Sales Support: Hand hold and develop new sales representatives on priority to ensure that they are confident in promoting the product to the customers. Support the respective Region to achieve Sales budget for the respective division. Attend or at times drive technical & product discussions. To closely work with Sales team to introduce and promote to Consultants / Surgeons / Technicians / Purchase authorities during all pre and post sales activities. Other: Track Regional sales of the division. Maintain & Analyze sales data and take corrective actions to address areas of concern in consultation with the Product Manager CP CA AdMon. Handling complaint related to products from customers on Equipments/Consumables and co-ordinate with appropriate person for feedback and resolution. Other duties as assigned by seniors/management to support team. Manage Customer Visits. Quality System Duties and Responsibilities: Build Quality into all aspects of their work by maintaining compliance to all quality requirements. Knowledge/Skills/Experience: Each organization shall have sufficient personnel with the necessary education, background, training, and experience to assure that all activities required by this part are correctly performed and shall establish procedures for identifying training needs and ensure that all personnel are trained to adequately perform their assigned responsibilities. Training shall be documented. Education or qualifications Bachelors degree in Perfusion Minimum 1-2 years experience in related domain. Background and experience in related portfolio Good knowledge of Assist devices and its applications. Personal qualities: Excellent verbal and written communication Willing to Travel Self-Driven & Team Player Show more Show less

Job Overview Handle service-related activities in the region. Each organization shall establish the appropriate authority, and interrelation of all personnel who manage, perform, and assess work affecting quality, and provide the independence and authority necessary to perform these tasks. Job Responsibilities and Essential Duties: Communicate with Team Members on daily basis regarding their requirements. Discussion on Service calls with FSE/SP on case-to-case basis Monitoring Coordination with logistic Team for Spare Part Movement Coordination with back-office Team for fulfilling FSE / SP's requirement. Discussion with SD, ZSH & PTS on critical Issues (on case-to-case basis) Contract & Payment follow up with FSE, SP & Customers To Attend Negotiation Meeting with customer Customer visit within region to address customer Queries & Contract /Spare Parts Negotiation To Arrange FSE / SP with sales Team for presale discussion /Site Inspection To Arrange FSE / SP for Project work as & when required To Arrange FSE /SP to warehouse for removing spare parts from demo unit to fulfill customer's urgency (in case spare parts is not available in stock) / to replace parts in ship hold Equipment. Printouts and copies of this document must be checked for validity and correctness before use Template SSU-SOP-01007-C rev1 FSEs Expense & Attendance Approval Forwarding Sales Lead to the sales Team Surprise visit on Field to check whether FSEs are using appropriate Safety gears while working on Equipment. FSE/SP Review on following Parameter on Monthly basis: 1) Contract Penetration 2) Outstanding Collection 3) PM Completion Status 4) FSCA Completion Status 5) Recertification Status 6) Tools Calibration Status 7) Consumable Promotion 8) Customer Feedback Collection Status 9) Returnable Warehouse Clearance 10) Credit Note Status 11) Service Call Logging 12) Correct Logging of Working / Admin hrs in Oxando 13) Availability of safety gears with FSE Build Quality into all aspects of their work by maintaining compliance to all quality requirements. Minimum Requirements Graduate with relevant technical background Preferred diploma or Degree in any engineering stream Minimum 7 years of work experience on medical equipment Knowledge of MS Office Required Knowledge, Skills, and Abilities Customer relationship management Interpersonal skills Ready for travel in the region Ability to motivate and influence people. Strong impact and presence Supervision/Management of Others Managing the team

Job Overview: The Director of QRC, IN will serve as an active member of the Global Sales (GS) SAPAC region QRC leadership and IN SSU Leadership Teams, on top of the role as IN SSU Management Representative. He/ She will provide Regulatory & Quality Leadership for the IN SSU where Getinge is present. The incumbent is expected to have good understanding of the IN country’s QA & RA requirements and is also expected to lead activities to bridge gaps in the QMS & product registration requirements. Managing and insuring proper filing of all required compliance documents, submissions, registrations, etc to ensuring products supplied in India meet the requirements of the Medical Devices Rules 2017. This role will have a solid line reporting to Senior QRC Director, APAC & dotted reporting to the Managing Director, IN SSU. Job Responsibilities and Essential Duties: A list of the main responsibilities and percentage of time spent in each responsibility or group of responsibilities: (30%) Execute the job responsibilities according to applicable Global Sales Quality Management System (GS QMS), Local Quality Management System of India, and other requirements (30%) Ensure Post Market Vigilance activities are executed on a timely manner according with local and Getinge Corporate requirements (25%) People Leadership (15%) Product Registration on a timely & compliance manner Strategic Planning Develop and implement local Quality Systems in line with Global Sales QMS Development and implementation of the QRC strategic plan. Required Knowledge, Skills and Abilities Strong leadership and communication skills Resourceful and independent team player Mature, pro-active working attitude and able to work under pressure. A team player and a self-starter with strong inter-personal and presentation skills Supervision/Management of Others Responsible for the development and management of QRC manager and specialist and programs for the team and retain high potential employee Provide clear direction and keep the work group moving forward and focused on the right Internal and External Contacts/Relationships Main contacts, internal o Management team o QRC team in region o BA QRC teams o Sales department o Service department o Logistics department Main contacts, external o Central Drugs Standard Control Organization, Ministry of Health & Family Welfare Other agencies such as Bureau of Indian Standards o ISO certification body (TUV SUD Europe) o Distributors Environmental/Safety/Physical Work Conditions Ensures environmental consciousness and safe practices are exhibited in decisions. Use of computer/ laptop and telephone equipment and other related office accessories/devices to complete assignments May work extended hours during peak business cycles & desk bound e.g. ISO certification audit & preparation of product registration documents for submission. Physical requirements: requires carrying of laptop and its associated accessories during travelling. Travel requirements: requires occasional interstate travel and international travel Minimum Requirements: Bachelor’s degree in engineering or Life Science related field or equivalent. A minimum of 10 years hands-on experience in Quality Assurance, preferably in a medical device company. Able to work ground up to build the quality system in the R&D organization to match and surpass global requirements and customer expectations. Startup mindset, where person should be able to work on the ground at the initial phase while working on the future development of the quality organization. Experience similar to this will be an added advantage. Progressive leadership experience including hands on advanced quality system strategy. Excellent knowledge of FDA and EU regulatory compliance for medical devices. Demonstrated knowledge of Quality System Regulation (QSR) and Quality System Inspection Technique Audits (QSIT). Strong influencing skills and the ability to build strong interpersonal relationships. Excellent communication skills including public speaking and strong written skills. Demonstrated leadership in a cross-functional environment. Advanced skills in MS Office applications (Word/Excel) are required.