Role & responsibilities Assist in the formulation of strategies to build a lasting digital connection with customers. Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.). Launch optimized online adverts through Google AdWords, Facebook etc. to increase company and brand awareness. Be actively involved in SEO efforts. Prepare online newsletters and promotional emails and organize their distribution through various channels. Provide creative ideas for content marketing. Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, Web Trends etc.). Acquire insight in online marketing trends and keep strategies up-to-date Maintain partnerships with media agencies. Preferred candidate profile We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. The promotion of products and services through digital channels is a complex procedure with great potential which becomes increasingly useful for companies such as ours. The ideal candidate will have a passion for all things marketing and technology. You will be well-versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaign. Intrested can call or whatsapp your updated resume to 9059555395 -Deepak -Sr.HR (BJR Group)
Role & responsibilities Customer communication: Serve as a point of contact for customers, responding to inquiries, and providing support throughout the customer lifecycle. Relationship management: Build and maintain strong relationships with customers to foster loyalty and ensure a positive experience. Problem-solving: Address and resolve customer complaints and issues effectively, often involving coordination with internal teams. Sales support: Make outbound calls to generate new leads and support sales activities, working closely with the sales team. Account and data management: Manage and update customer accounts, process payments, send invoices, and maintain accurate records in CRM systems. Performance tracking: Meet collection targets and analyze data to identify areas for improvement. Preferred candidate profile Communication: Excellent verbal and written communication skills are crucial for interacting with customers and internal teams. Problem-solving: Ability to analyze problems, find solutions, and de-escalate conflicts. Customer service: A customer-centric approach with a focus on creating a positive experience. Technical skills: Proficiency with CRM software and MS Office. Soft skills: Active listening, negotiation, and the ability to work under pressure. Experience: Varies by role, but experience in customer relationship management, sales, or the specific industry (e.g., auto, finance) is often required. Education: A graduate degree, often in fields like business or finance, is frequently a requirement. Interested candidates can call or WhatsApp to 9059555395 -Deepak Sr.HR (BJR Group)