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12.0 - 16.0 years
0 Lacs
udaipur, rajasthan
On-site
As an Operations Manager for Parts & Service Business at Sandvik Mining in India, your role involves actively supporting metal mining customers by improving machine availability and performance through Reliability centered maintenance practices. You will report to the Service Manager-Parts & Service and be based in Udaipur, Rajasthan. Key Responsibilities: - Ensure a safe and healthy working environment for all employees, complying with safety management programs. - Manage CPH contract and Operation & Maintenance to achieve AOP targets. - Plan and execute operational performance in challenging mining conditions. - Stay updated on product development and technical innovation. - Maintain works...
Posted 2 days ago
6.0 - 10.0 years
5 - 7 Lacs
hyderabad
Work from Office
ROLE The key role of the Senior Engineer CQA is to ensure that warranty claims are handled in accordance with the defined SOPs and Work instructions. To ensure analysis of failed parts is done as per standard tool, and warranty data is maintained for identifying and resolving critical warranty complaints. RESPONSIBILITY Daily monitoring of complaints reported in Warranty/DOA Follow-ups for ongoing projects and tracking of failed parts Analysis of failed parts received in warranty. Daily recording and classification of claims processed. Updating each claim for failure mode observed and corresponding attribution and final claim Preparing for Monthly MIS of CQA Preparing & maintaining 8D report...
Posted 1 week ago
8.0 - 13.0 years
10 - 16 Lacs
manesar
Work from Office
Customer quality, Warranty, Customer audit, customer complaints, customer relationship, MINITAB, 7qc tools, CAPA, 8D, IATF, warranty, customer claim resolution auto parts - prefer- engine system, fuel, filtration, hose, valve, exhaust,
Posted 2 weeks ago
3.0 - 5.0 years
6 - 8 Lacs
chennai
Work from Office
Role & responsibilities Ability to handle the customer complaints specifically off road vehicle / tractors. Basic knowledge of tractors & farm equipments & applications. Basic knowledge of drawing reading and interpretations. Knowledge in Steering & front axle aggregates parts & its Failure analysis Knowledge in Reliability Prediction and Improvements. Good communication and presentation skills Responsible for Reduction of warranty cost and complaints through product, process and parts improvements. Failure analysis of field complaints and implementation of solution through CFT approach. Interaction with Suppliers for solution development for field failures. Drive Zero defect project and ens...
Posted 2 weeks ago
10.0 - 15.0 years
12 - 17 Lacs
maharashtra
Work from Office
Position Summary: We are seeking an experienced and detail oriented Warranty Engineer in India to support US based Automotive Commercial Truck Manufacturing client. This role involves conducting comprehensive warranty analysis, evaluating failure modes, probable reasons, root causes of failures. Implement strategies to optimize Total Cost of Ownership (TCO). The ideal candidate will bring deep technical expertise in vehicle systems, warranty policies, and supplier recovery processes, delivering actionable insights to enhance product reliability and reduce warranty costs. Key Responsibilities Proactive Warranty Analysis: Failure Analysis and Root Cause Identification: Warranty Policy and Agre...
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
haryana
On-site
As a dynamic global technology company, Schaeffler values entrepreneurial spirit and offers you numerous development opportunities. Partnering with major automobile manufacturers, as well as key players in the aerospace and industrial sectors, you will play a crucial role in ensuring product quality and driving the quality management system. **Key Responsibilities:** - Set product quality standards for new product lines and ensure technical product release accordingly. - Establish targets for product warranty ratio and implement preventive measures through technical analysis. - Plan, execute, and oversee inspection and testing of incoming and outgoing products to confirm quality conformance....
Posted 2 weeks ago
5.0 - 10.0 years
10 - 12 Lacs
jaipur
Work from Office
JD:- Manage team with resolution of reported customer complaints using 8D methodology Performing gap analysis from previous year complaint data and derive major improvement activities for coming year To ensure that team prepare plan and adhere reactive and proactive audits. Lead improvement projects for reduction of major/annoying contributors in customer end rejection Review improvement projects, being led by team members Interested candidates kindly share your cv to hr38@hectorandstreak.com
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
thane
Work from Office
Caresoft Consultancy is looking for Product Managers to join our dynamic team and embark on a rewarding career journey Manage and oversee product development. Develop and implement product strategies and plans. Monitor and report on product performance metrics. Collaborate with cross-functional teams to deliver projects. Provide training and support to product staff. Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Posted 2 weeks ago
3.0 - 8.0 years
4 - 9 Lacs
pune
Work from Office
Customer Interaction & Complaint Handling Serve as the main point of contact for all customer quality-related issues. Respond promptly to customer complaints, field failures, or line rejects. Maintain and update the CC log and register for reported customer complaints. Coordinate investigation with plants and resolution of quality concerns, ensuring timely 8D or 5D report submissions. Conduct regular quality reviews with customers (on-site or virtual). Ensure 100% on time CAPA index, Replication, plan adherence, cascading for complaints involving machine operators closure of all complaints, submission of CAPA with stipulated time. Root Cause Analysis & Corrective Actions Lead root cause anal...
Posted 3 weeks ago
1.0 - 4.0 years
0 - 0 Lacs
patna
Work from Office
Did you know KONE moves over one billion people every day? In 2019, we had annual net sales of EUR 10 billion. We employ over 60,000 driven professionals in over 60 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life. Job Title - Engineer / Junior Engineer - Field Quality (NBS) Quality Technician is in either Front Line, Supply Line or alternatively in a specific Major Project. Quality Technician supports Quality Specialist to drive quality assurance in production or field operations. She/he identifies and analyses improvement opportunities independently, prepares inspection pla...
Posted 3 weeks ago
6.0 - 11.0 years
8 - 10 Lacs
uttar pradesh
Work from Office
daytoday field activities,dealer management,customer care initiatives,customer satisfaction, service attendance,timely complaint resolution &monitor MTTR, pre-season service readiness,technical training programs,product installation and commissioning
Posted 3 weeks ago
8.0 - 13.0 years
8 - 10 Lacs
sriperumbudur
Work from Office
Analysing issues reported at customer line, submission of 8D/Analysis report Customer PPM, Customer Quality rating, Customer Audit Score Improving Ensuring compliance with the end customer requirements Improving customer audits & submission of PPAP Required Candidate profile Customer Handling : Nissan/Maruti Suzuki /Toyota Background: Lighting Background.
Posted 3 weeks ago
11.0 - 15.0 years
11 - 15 Lacs
pune
Work from Office
Job Description The eligible candidate should be a Graduate Engineer or BSc / MSc with 10 to 15 years of experience in Quality. There are a total of 2 vacancies. 1 Vacancy is for Asst Quality Manager (Chakan, Pune )- 6 to 8 years of Quality experience 1 Vacancy is for Senior Manager QMS (Quality Management System) ( Chakan , Pune )- experience 11-15 years. The Senior Manager Quality Systems should have 1) work experience of Inward , in-process and outward quality. 2) He / She should be experienced in developing new forms and formats and procedures for continuous improvement of the Quality system. 3) He / she should definitely have experience of developing, implementing and then maintaining t...
Posted 4 weeks ago
0.0 years
0 Lacs
mumbai, maharashtra, india
On-site
We are seeking a detail-oriented and proactive Associate Project Manager to support our Warranty Manager in handling warranty claims within our marine machinery projects. This role is critical in ensuring timely resolution of claims, maintaining accurate records, and facilitating effective communication across departments and with external stakeholders. Job Summary: We are seeking a detail-oriented and proactive Associate Project Manager to support our Warranty Manager in handling warranty claims within our marine machinery projects. This role is critical in ensuring timely resolution of claims, maintaining accurate records, and facilitating effective communication across departments and wit...
Posted 4 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
nashik, sinnar
Work from Office
Role & responsibilities Effective complaint management for waste water pumps Responsible for on time complaint closure Complaint/commissioning coordination with end customer and ASC Managing field service coordinators and daily complaint monitoring till closure Root cause analysis of complaints & Identify scope of improvement with data analysis Provide technical support to Field service team as required Booking & Execution of spares for warranty complaints Support to PM&PS for product/process improvement Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Arranging Technical Trainings for Wastewater Product Group Warranty & Service agr...
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
chennai
Work from Office
Role & responsibilities 1. Warranty Support 2. Warranty Claim handling 3. Warranty analysis Preferred candidate profile 1. BE/B.tech ECE/EEE/Mechanical or related field 2. 1-3 years experience 3. Preferably Chennai location 4. SAP knowledge added advantage. Perks & Benefits GPA & GMC employee insurance benefit, PF, transportation etc..
Posted 1 month ago
10.0 - 15.0 years
13 - 17 Lacs
pune
Work from Office
Role & responsibilities Analyse defective parts returns from Market and Customer Line returns Providing follow-up to the responses to customer complaints Make internal escalation in case of need to solve customer's problems, to involve all plant functions to achieve solutions Providing follow-up to the responses to customer complaints. Strong understanding of Quality tools. Claims Processing Preferred candidate profile Should be engineering Graduate Should be team player
Posted 1 month ago
2.0 - 4.0 years
2 - 3 Lacs
thane
Work from Office
Handling warranty claims and documentation Coordinating with service and technical teams Maintaining warranty records and DMS entries Reporting to backend systems Required Candidate profile Manage and process warranty claims efficiently Ensure compliance with warranty policies and procedures Communicate with customers, dealers, and manufacturers regarding warranty claims
Posted 1 month ago
5.0 - 10.0 years
7 - 9 Lacs
gurugram, manesar
Work from Office
• New Supplier assessment & Evaluation & conducting supplier systems & process audits. • Customer Complaint Handling and its related activities:- 8 - D Submission in case of any customer complaint Root Cause Analysis of Problem as per customer. Required Candidate profile • Customer Complaint Resolution • Supplier Assessment and Evaluation • Warranty Claim Management • PPAP Document Submission • OEM Customer Coordination • Quality Issue Resolution
Posted 1 month ago
2.0 - 5.0 years
2 - 5 Lacs
pune, maharashtra, india
On-site
Job Summary: The Administrative Associate - Level II Service plays a crucial role in diagnosing and completing fewer complex repairs to engines at customer sites while ensuring a high level of customer satisfaction. This position involves using specialized tools, following documented procedures, performing preventative maintenance, and maintaining service records. The role also includes responsibilities related to warranty analysis, claims processing, warehouse management, and continuous improvement initiatives. Key Responsibilities: Service and Repair: Engage customers professionally and ensure prompt attention to their service needs. Diagnose and complete less complex engine repairs, follo...
Posted 1 month ago
3.0 - 6.0 years
10 - 15 Lacs
coimbatore
Work from Office
Eroforze Systems is looking for Product Consultant to join our dynamic team and embark on a rewarding career journey Provide expertise in product development and management. Collaborate with cross-functional teams to gather product requirements. Develop and implement product strategies and roadmaps. Monitor and analyze product performance and customer feedback. Conduct market research to identify opportunities for product improvement. Provide training and support to sales and marketing teams. Prepare and present reports on product activities and performance.
Posted 1 month ago
3.0 - 5.0 years
2 - 20 Lacs
saharanpur, uttar pradesh, india
On-site
Job description INTERNAL Warranty implementation operator Quality Operation Supply chain EXTERNAL Indian Railways (Customer) OVERALL PURPOSE OF THE ROLE: Troubleshoot the Locomotive technical Issues Ensure the Locomotive Availability Ensure the Locomotive Relaibility RESPONSIBILITIES: Ensure troubleshooting on locomotive during Validation and Certification runs and Warranty according to state of art and best practice. Ensure validity and certification of relevant tools. Populate relevant failure data base (FRACAS, Railsys Light ,) Guarantee information flow within the troubleshooting team. Contribute to reliability growth and return of experience. Provide support in special cases (FMI ..) Re...
Posted 1 month ago
5.0 - 10.0 years
13 - 14 Lacs
gurugram
Work from Office
Candidate will be responsible for extended warranty. Products- Truck & Bus
Posted 2 months ago
6.0 - 14.0 years
6 - 14 Lacs
bengaluru, karnataka, india
On-site
Gather business requirements and translate them into SAP solutions. Configure and customize SAP SD and CS modules as per business needs. Handle end-to-end process flows for Sales, Delivery, Billing, Service Orders, and Service Contracts. Work with cross-functional teams (FI, MM, PP) for seamless integration. Prepare functional specifications for RICEFW objects. Provide user training and support during UAT and Go-Live. Troubleshoot issues and provide timely resolutions. Key Skills: Strong SAP SD and CS module knowledge. Experience in Order-to-Cash, Service Management, Warranty Management. Good understanding of pricing, billing, and credit management processes. Integration knowledge with SAP M...
Posted 2 months ago
3.0 - 4.0 years
3 - 4 Lacs
chennai
Work from Office
- Manage and process warranty claims efficiently - Ensure compliance with warranty policies and procedures - Communicate with customers, dealers, and manufacturers regarding warranty claims
Posted 2 months ago
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