435 Warranty Management Jobs

Annual Business Planning and Review Accounts Receivable Expansion of Service Infrastructure & Part Inventory and Availability Customer Satisfaction & Key Account Management People Management, Warranty and Service Administration & Post Sales Service Required Candidate profile Exp 10+ Years as Service Head - Must be handling 10+ service Centers Commercials understanding of Markets & CV business (P&L) Leadership, Communication & People Management Skills

As a Territory Manager in this company, your role will involve managing channels (Dealers/Authorized service points) and customers (Farmers) within your assigned territory. You will be responsible for various tasks including customer-centric activities, ensuring quality product installation, timely tractor service, resolving customer grievances through various channels, warranty control, and conducting field service activities. Your focus will be on customer retention, ensuring high Customer Satisfaction Index (CSI), profitability of dealerships, meeting organizational service business targets, and capability building of dealer manpower. Your role will also involve inclusion of channels to p...

Level "‹ Senior Manager "‹ Manager "‹ Consultant/ Analyst "‹ Key Responsibilities "‹ Lead consulting engagements focused on optimizing spare parts supply chain processes, including planning, execution, inventory management, order management, and reverse logistics. "‹ Develop and implement strategic plans to improve parts availability, reduce lead times, minimize inventory carrying costs, and enhance overall supply chain performance. "‹ Assess and analyze current supply chain processes, identify inefficiencies, and provide actionable recommendations to clients. "‹ Manage reverse logistics processes to ensure efficient handling of returns, repairs, and exchanges, minimizing costs and maximizin...

About The Role Skill required: Supply Chain - Warranty Management Designation: Business Advisory Associate Qualifications: BTech/Diploma in Automobile Years of Experience: 1 to 3 years What would you do? Operational Responsibilities Implement initiatives to enhance operational efficiency. Investigate warranty claims, coordinate recovery efforts, and allocate appropriate responsibilities. Prepare and review monthly reports. Execute and analyse data queries. Verify and assess warranty claims utilizing external resources such as dealer portals, parts catalogs, and sales information. Maintain thorough documentation and provide detailed commentary. Demonstrate strong teamwork and collaboration sk...

About The Role Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 774,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more ...

About The Role Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more tha...

About The Role Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song"” all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 774,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more...

Claims Management, Warranty Administration ,Ensuring customer satisfaction by addressing warranty-related concerns and providing clear communication regarding coverage and processes.

As a Service Head for Home Appliances at our company, your role will involve leading the after-sales service and customer support operations for our home appliance product lines such as Televisions, Fans, and Air Coolers. Your primary responsibilities will include developing and implementing service strategies, ensuring high levels of customer satisfaction, and optimizing service networks. Key Responsibilities: - Develop and implement service strategies aligned with business objectives - Monitor SLA compliance, TAT, first-time resolution rates, and customer satisfaction metrics - Optimize service centers, authorized partners, and field service networks - Lead customer support for inbound que...

You will be a full-time on-site Customer Quality, Warranty, Technical Support Engineer at VE Commercial Vehicles in Indore and other parts of India. Your responsibilities will include providing technical support, managing warranties, and ensuring customer quality. You will troubleshoot technical issues, resolve warranty claims, and assist customers with technical queries. Key Responsibilities: - Provide technical support to customers - Manage warranty claims and issues - Ensure customer quality by addressing their concerns promptly and effectively - Troubleshoot technical issues and provide solutions - Assist customers with their technical queries Qualifications: - Technical Support and Trou...

Roles and Responsibilities: Manage and oversee complete service department operations as per Maruti Suzuki standards. Ensure achievement of service revenue, labour, and CSI/SSI targets . Supervise workshop productivity, quality, and turnaround time (TAT) . Monitor DMS entries, job cards, and warranty claims . Handle customer escalations and ensure prompt resolution. Coordinate with Parts, Bodyshop, and CRM teams for smooth workflow. Lead, guide, and motivate the service team for higher performance. Conduct regular reviews and submit MIS reports to management. Preferred Candidate Profile: Qualification: B.E. / B.Tech / Diploma in Automobile or Mechanical Engineering. Experience: Minimum 1015 ...

Role & responsibilities Dealer Support & Service Operations Establish, manage, and strengthen the service network across all dealerships and authorized service points in the Central Zone. Conduct regular dealer visits to review service readiness, infrastructure, manpower, and adherence to company standards. Provide on-ground technical support and troubleshooting assistance to dealers. Warranty & Claim Management Monitor and verify warranty claims to ensure accuracy, authenticity, and timely processing. Analyze claim trends to identify recurring technical issues and initiate corrective measures. Coordinate with the manufacturing and quality teams for root cause analysis and implementation of ...

Business Development & Operations Heading the Regional Service and Parts function Monitor and handhold dealer green field project establishment activity in coordination with DD, Sales and Service CFT ,so as to ensure desired infrastructure with all CI norms for providing industry best customer service experience. Implement and maintain Aftersales service standards across network. Conduct annual Standard and Service Core Process audit Ensuring level of customer satisfaction provided by the network. Enhance and monitor quality and timely provision of customer services Manpower recruitment and training at the dealerships Formulate and implement customer retention strategies Manage customer and ...

Business Development & Operations Heading the Regional Service and Parts function Monitor and handhold dealer green field project establishment activity in coordination with DD, Sales and Service CFT ,so as to ensure desired infrastructure with all CI norms for providing industry best customer service experience. Implement and maintain Aftersales service standards across network. Conduct annual Standard and Service Core Process audit Ensuring level of customer satisfaction provided by the network. Enhance and monitor quality and timely provision of customer services Manpower recruitment and training at the dealerships Formulate and implement customer retention strategies Manage customer and ...

Roles and Responsibilities: • In this role you are required to do analysis and solving of moderately complex problems • May create new solutions, leveraging and, where needed, adapting existing methods and procedures • The person would require understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor • May interact with peers and/or management levels at a client and/or within Accenture • Guidance would be provided when determining methods and procedures on new assignments • Decisions made by you will often impact the team in which they reside • Individual would manage small teams and/or work efforts (i...

Role & responsibilities EV After-Sales & Service Responsibilities Coordinate after-sales service for assigned EV setups. Manage EV workshop staff and implement service standards. Resolve customer complaints, especially battery and charging issues. Train EV drivers for better vehicle usage and efficiency. Prepare workshops with tools and training for new EV models. Handle EV spare parts, extended warranty, and AMC business. Monitor EV parts inventory and coordinate with warehouse. Organize EV service campaigns to boost customer loyalty. Train dealer mechanics on EV systems and safety protocols. Work with OEMs to address technical complaints. Collaborate with Plant/Quality teams on field feedb...

Role Overview: You will be responsible for delivering Sales (volume and market share) and customer satisfaction for the respective region. Your main focus will involve driving volume and market share through demand generation, overseeing market-wise dealer performance, and ensuring customer experience at every touchpoint. Additionally, you will handle ETBR, activation plans, hyperlocal digital dealer initiatives, market activations, and infrastructure readiness. Key Responsibilities: - Drive volume & market share through demand generation and overseeing market-wise dealer performance - Ensure customer experience at every touchpoint including pre-sales and sales interactions - Handle showroom...

As a Customer Service Representative, your primary responsibility will be to serve as the main point of contact for customers, addressing their inquiries, service requests, and concerns promptly and professionally. You will build and maintain strong relationships with existing clients to ensure satisfaction, trust, and repeat business. Collaboration with the Design, Production, Service, and Sales teams is crucial to ensure seamless communication and issue resolution for customers. Your key responsibilities will include: - Coordinating and monitoring after-sales service, including installation updates, commissioning feedback, and maintenance support. - Gathering and analyzing customer feedbac...

Lauritz Knudsen Electrical and Automation is a pioneering electrical and automation brand with a rich legacy of over 70 years in India We offer comprehensive portfolio of low-voltage switchgear, medium-voltage switchgear, automation solutions, software, and services catering to diverse segments, including homes, agriculture, buildings, infrastructure, and industry, This position will be based at Raipur for Lauritz Knudsen Electrical & Automation (A unit of Schneider Electric India Pvt Ltd ) Designation: Deputy Manager Services Field Service (Raipur) Experience: 4 years to 6 years Qualification: B E/ b-tech (Electrical) Job Description: Attending Customer Complaints of LV, Agri, IA & DSP Reso...

Job Category: Biomedical Engineer Job Type: Full Time Job Location: Bangalore Qualification: BSBME or B.S. in BME Experience: 0 to 1 Year Asset Tagging and Tracking. Supervision & Management of Breakdown Maintenance (Repair)-same to be documented. Warranty Management/Preventive Maintenance. Providing User Training program. Maintaining the records of the documentation related to Biomedical Department like Service Reports, AMC/CMC Documents, Installation Reports & Calibration Reports. Maintaining the Equipment Condemnation List. Keeping Track of the Oxygen Cylinders across the Centres. All new Equipment/Spares/Accessories purchase to be taken prior Approval Keeping Track of the Rental Equipmen...

Role Overview The job description is for an EV Customer Quality Engineer (Charger) based in Bangalore, Karnataka. ? The role involves managing customer quality processes, audits, warranty performance, and compliance with ISO 9001:2015, IATF 16949:2016, and Automotive/Non-Automotive CSR standards. Responsibility Lead customer quality management : handle complaints, warranty issues, and audits Drive 8D problem solving (5W+3Y, ICA, PCA) for every customer concern Conduct root cause analysis using Why?Why, Cause & Effect, Pareto, FTA Collaborate with cross?functional teams (CFT) to implement corrective actions Manage customer audits (system, process, site assessments) and ensure compliance Track...

The Warranty Manager is responsible for overseeing all warranty-related activities, ensuring efficient claim processing, compliance with manufacturer and company policies Note- only Commercial vehicle experience required. Contact- 9109323199

Key Responsibilities: Lead and manage the regional service operations across assigned states. Ensure achievement of service KPIs including uptime, TAT, and customer satisfaction. Monitor and support service dealer network performance. Handle customer escalations and ensure quick resolution of field concerns. Drive service campaigns, preventive maintenance initiatives, and process compliance. Conduct training programs for service teams and dealer technicians. Coordinate with central quality, R&D, and production teams for technical support and feedback. Ensure effective spare parts planning and availability across the region.

ROLE The key role of the Senior Engineer CQA is to ensure that warranty claims are handled in accordance with the defined SOPs and Work instructions. To ensure analysis of failed parts is done as per standard tool, and warranty data is maintained for identifying and resolving critical warranty complaints. RESPONSIBILITY Daily monitoring of complaints reported in Warranty/DOA Follow-ups for ongoing projects and tracking of failed parts Analysis of failed parts received in warranty. Daily recording and classification of claims processed. Updating each claim for failure mode observed and corresponding attribution and final claim Preparing for Monthly MIS of CQA Preparing & maintaining 8D report...

Annual Business Planning and Review Accounts Receivable Expansion of Service Infrastructure & Part Inventory and Availability Customer Satisfaction & Key Account Management People Management, Warranty and Service Administration & Post Sales Service Required Candidate profile Exp 8+ Years as Service Head - Must be handling 10+ service Centers Commercials understanding of Markets & CV business (P&L) Leadership, Communication & People Management Skills