439 Warranty Management Jobs - Page 4

As a Customer Service (CS) Professional at YASH Technologies, you will play a crucial role in configuring CS & SD in ECC & S4. Your responsibilities will include: - Strong proficiency in CS & SD configurations in ECC & S4 - Excellent communication skills, adept at handling processes and project governance - Proficiency in interfaces and familiarity with CS aspects like repair flow and field service, capable of executing end-to-end service cycles - Handling configurations such as Catalogs, catalog profiles, priorities, status profile, DIP profiles, serial number profiles, tasks, activities, and object types - Familiarity with notification screen areas and screen structure tabs - Creating LSMW...

Entity: Customers & Products Job Family Group: Retail Group Job Description: As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. Bp's customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities at scale, demonstrating technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an excit...

Key ResponsibilitiesWork towards improving the customer experience by simplifying or improving any kind of communication that goes to our customer Content creation Communication Design Knowledge bank for customer communication Stakeholder managementProject management/ Team Management Skills & AttributesEnglish grammar and content writing expertise Knowledge of design software ie Photoshop, Html coding Managing internal customers and teams, ie internal teams who come for customer communication requirements Ability to drive teams to take up customer experience improvement projects and assist them in closure Team Management

I am equipped to interact and engage with my customers I promote sports by engaging customers through sports communities I practice my sport and inspire customers to join sports communities. I stay informed and encourage customers to participate in Decathlon events or local sports activities related to their interests. I ensure my customer is Satisfied or Satisfied I propose the right products & services depending on the needs of my customers I use all our channels (in-store, .in, App) to satisfy the customer s needs I propose the relevant services to the customer (buyback, repair & maintenance, personalisation). I ensure a smooth checkout experience My customer is at the centre of my activi...

As an Omni Sport Advisor, your role is to ensure all customers leave our stores satisfied or satisfied . From a friendly and professional welcome to a quick and easy payment process, your role is to always deliver a 5-star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business can flourish within their roles. I am an Omni business leader who gives my customers a WoW experience across channels. I greet, smile, and engage with customers to understand their needs. I utilize an omnichannel medium to sell products and services that fulfill customers needs. When customers are in-store, I assist them in expanding th...

Responsibilities: Oversee after sales services & HVAC maintenance Ensure customer satisfaction through timely resolutions manage service reports , take reports from mechanics . MUST BE FROM AIRCON inudstry / SERVICE CENTER. Send cv- 9831564202 Health insurance Food allowance Annual bonus Provident fund

Job title: National Service Head (Commercial Vehicle) Location: Hyderabad Reports to: VP / Director - Aftermarket / Sales & Marketing The National Service Head (Commercial Vehicle/Heavy Equipment) is responsible for defining and implementing the service strategy to maximize customer satisfaction, retention, and service revenue across all commercial vehicle product lines. The role involves leading and mentoring a nationwide network of service centers and field teams, optimizing service processes, and ensuring operational excellence and profitability. Role & responsibilities Strategic planning and business growth Define and execute a comprehensive service strategy for the commercial vehicle se...

Role Overview: As a Service Advisor, your main responsibility will be to provide exceptional customer service by greeting customers, consulting with mechanics for necessary repairs, and selling or providing detailed information about available parts and service options. You will also be responsible for managing and overseeing the dealership's workflow and schedule, maintaining positive customer relationships, and ensuring repeat business. Key Responsibilities: - Greet customers and direct them to available mechanics - Consult with mechanics regarding necessary repairs and offer alternatives to expensive repairs - Use your knowledge of products and services to sell or provide detailed informa...

Role & responsibilities Effective complaint management for waste water pumps Responsible for on time complaint closure Complaint/commissioning coordination with end customer and ASC Managing field service coordinators and daily complaint monitoring till closure Root cause analysis of complaints & Identify scope of improvement with data analysis Provide technical support to Field service team as required Booking & Execution of spares for warranty complaints Support to PM&PS for product/process improvement Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Arranging Technical Trainings for Wastewater Product Group Warranty & Service agr...

Manage accounts receivable Oversee customer service & satisfaction Handle key accounts & customer potential Ensure parts sales, inventory & agreements Maintain site services & workshop standards Develop & train teams Required Candidate profile Desired Candidate Profile Commercials understanding of Markets & CV business (P&L) Technical and Commercial Knowledge Customer Orientation, Communication, Negotiation and People Management Skill

You will be responsible for leading the Manufacturing module in JDE by conducting meetings/interviews, facilitating large group/cross-functional sessions with stakeholders, and writing functional and data requirements specifications. Your key responsibilities will include developing business process and data models, leading the Integration testing effort, working with the business to conduct User Acceptance Testing, identifying root causes of issues, collaborating with development and testing teams, developing functional specs and testing knowledge, working on Menu creation and security, and having knowledge of JIRA process and EDI. Your skills should include Product Data Management, Shopflo...

About The Role Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 774,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more th...

Skill required: Supply Chain - Warranty Management Designation: Quality Auditing Associate Qualifications: BE Years of Experience: 1 to 3 years What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.Define warran...

Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 774,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countrie...

Skill required: Supply Chain - Warranty Management Designation: Quality Auditing Senior Analyst Qualifications: BE Years of Experience: 5 to 8 years What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.Define w...

Skill required: Supply Chain - Warranty Management Designation: Quality Auditing Analyst Qualifications: BE Years of Experience: 3 to 5 years What would you do? Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.Define warranty...

About The Role Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 774,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 1...

Experience of IC Vehicle is must. Dealer Business Improve PSF Score Improve service business of dealer To improve service operational efficiency in workshop to improve customer satisfaction and profitability

Key ResponsibilitiesWork towards improving the customer experience by simplifying or improving any kind of communication that goes to our customer Content creation Communication Design Knowledge bank for customer communication Stakeholder managementProject management/ Team Management Skills AttributesEnglish grammar and content writing expertise Knowledge of design software ie Photoshop, Html coding Managing internal customers and teams, ie internal teams who come for customer communication requirements Ability to drive teams to take up customer experience improvement projects and assist them in closure Team Management

KEY RESPONSIBILITIES DELIVERS AN OUTSTANDING CUSTOMER EXPERIENCE 1. Recognises the impact of an efficient warranty process on the customer experience; works to meet customer expectations and minimise delays, demonstrating behaviour which is dependable, transparent and easy to do business with 2. Understands the end-to-end warranty process and works with colleagues across the Retailer (including the Service Advisor, Workshop Controller, Technicians, Parts Advisors) to manage warranty claims 3. Supports colleagues in the retailer (e.g. Service Advisor, Workshop Controller) by providing detailed advice and guidance of warranty provisions and procedures PROCESSES WARRANTY CLAIMS 4. Interprets Jo...

Responsibilities: * Manage after sales services & warranties * Ensure customer satisfaction through CSI monitoring * Oversee service operations & spares management * Lead service team performance improvement initiatives

As a Project Warranty Manager at our unit in Vadodara, you will be an integral part of our international team in the After Sales & Service department. Your role will involve managing Warranty and Service projects, encompassing both technical and commercial responsibilities. By joining us, you will contribute to the shift towards greener energy solutions while enhancing your technical expertise. Your key responsibilities will include: - Managing multiple ongoing Warranty and Service projects for the Power Quality portfolio, acting as the primary point of contact for customers, internal teams, and external end customers. - Handling various project tasks such as fault investigations, coordinati...

Company Brief- As India's largest manufacturer of forklift trucks, Godrej Material Handling offers an extensive range of forklifts, which include electric, LPG, and diesel counterbalanced forklifts up to 25 tonne capacity, warehouse trucks, and specialised trucks for specific applications. The business also designs and manufactures accessories to address a wide range of handling applications besides offering accessories made by specialists. The business offers lease, hire-purchase, and sale of pre-owned equipment as well as service maintenance programs through a network of 16 branches and over 45 dealers across India. The business exports to over 40 countries across Asia, the Middle East, Af...

Role & responsibilities 1. Call Closure: Achieve 100% call closure within 24 hours TAT. 2. CSC Operations: Ensure smooth functioning of CSC office, including infrastructure and maintenance. 3. Team Management: deploy required number of ST/CROs; review performance based on KPIs. 4. Escalation Management: Timely closure of escalation complaints. 5. Performance Targets: 95% MS closure less than 2% Repeat Calls 75 NPS in SR/MS/IR 75% SR 1hr TAT 60% IR 24hr TAT 6. Budget Management: Achieve 100% budget targets. 7. Team Motivation: Organize programs to boost ST confidence. Preferred Candidates: 1. Immediate Joiners 2. Notice period less than 30 Days

Key ResponsibilitiesWork towards improving the customer experience by simplifying or improving any kind of communication that goes to our customer Content creation Communication Design Knowledge bank for customer communication Stakeholder managementProject management/ Team Management Skills & AttributesEnglish grammar and content writing expertise Knowledge of design software ie Photoshop, Html coding Managing internal customers and teams, ie internal teams who come for customer communication requirements Ability to drive teams to take up customer experience improvement projects and assist them in closure Team Management