47 Warranty Jobs - Page 2

Job Brief We are looking for a candidate who has experience of working across LV/IBMS projects and will be responsible for executing preventive / corrective maintenance at the customer site. Duties & Responsibilities 1. Scheduling planned maintenance activity and ensuring completion on time. 2. Attending breakdown calls and resolving within SLA 3. Troubleshoot & commissioning Low Voltage systems (CCTV, FAS, ACS, FM 200) 4. Responsible for service and PM Reports 5. Spares Management at site for service 6. Ensure all the projects are executed timely with in the budget. 7. Meeting user/client frequently and share MOM 8. Timely Invoice submission & Payment collection 9. Site Surveys and Prepare BOQ 10. Generate new business from Existing client. 11. Responsible for AMC renewals 12. Team Development. Provide training to the team. 13. Follow standard practice for service & installation. 14. Attend weekly review. Should have knowledge on CCTV, Addressable Fire Alarm System, Access control System, Public Addressable System

SUMMARY Job Opening: Automobile Service Champion About Client: Our client is a leading Indian multinational ride-sharing company, with a diverse portfolio that includes financial services and cloud kitchens. Role: Automobile Service Champion Roles and Responsibilities: Customer Handling Greet customers with a smile and maintain a professional and courteous demeanor Verify service requests and capture customer feedback in the system Communicate effectively with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Update diagnosis reports in the Workshop Management System (Getafix) Perform repairs and final inspections based on customer feedback System Handling Track customer complaints in Zendesk and update the system in real-time Operate the Workshop Management System (Getafix) with 100% adherence Update operational status and estimated time of arrival in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA scooters Capable of repairing or replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Audit inventory and ensure alignment between system and physical inventory Perform Goods Receipt Note (GRN) and maintain inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment Requirements Requirements: Only Male candidates Minimum qualification: 12th/diploma/ITI/graduation/post-graduation Minimum experience: 1 year in the automobile service sector Location: Bangalore Benefits Upto 2.76lpa CTC including PF+ ESIC

Job Title: Warranty Executive/Incharge Company Overview: Autobahn Trucking Corporation, a subsidiary of Nippon Group, is one of Kerala's largest privately-owned companies, specializing in the automotive sector. Established in 2012 and we have expanded across Kerala, Maharashtra, and Goa. With over 2,000 + employees, our professionally managed team drives innovation and excellence in automotive trading and services. Role: We are seeking a skilled Warranty Executive/Incharge to manage warranty processes, ensure customer satisfaction, and maintain compliance with manufacturer guidelines. The role involves coordinating warranty claims, liaising with stakeholders, and supporting our service operations. Key Responsibilities: Process and validate warranty claims in line with company and manufacturer policies (e.g., Daimler India). Coordinate with service teams, customers, and manufacturers to resolve warranty issues efficiently. Maintain accurate records of warranty claims, approvals, and rejections. Ensure compliance with warranty terms, conditions, and regulatory requirements. Train service staff on warranty procedures and updates. Handle customer queries and escalations related to warranty services. Prepare reports on warranty performance for management review. Qualifications: Diploma or BTech in Automobile Engineering, Mechanical Engineering, Business Administration, or related field. 2-7 years of experience in warranty management, preferably in the automotive or commercial vehicle sector. Strong understanding of warranty processes and automotive systems. Proficiency in MS Office (Excel, Word) and warranty management software. Location: Muvattupuzha, Ernakulam Experience: 2-7 years Job Type: Full-time Application: Join Autobahn Trucking Corporation and contribute to our legacy of excellence in the automotive industry. Apply now on Naukri.com with your updated resume! Keywords: Warranty Executive, Warranty Incharge, Automotive Warranty, Commercial Vehicles, Daimler India, Autobahn Trucking, Kerala

Service Advisor is responsible for recording the service needs of the customers and ensuring that the vehicles are delivered on time after completion of all repair works as per the RO. Deliver high customer satisfaction CSI as per OEM Parameters, Required Candidate profile • Should be receptive and an excellent listener, Must exhibit customer friendly attitude. • Possess good communication skills. Be a proactive person. Knowledge of automobile working essential.

Requires travelling 15-20 days in a month, Warranty/ Spare Parts/ AMC Claim settlement (Domestic), Handling implications due to introduction of Service Tax, Conducting the audits on Warranty/ AMC/FMS/ FSB process and claim settlement issues. Required Candidate profile Knowledge of Warranty/ AMC/ FMS/ FSB claim settlement process. Field knowledge at dealer workshops, Resolve the Channel Partners issues related to AMC/FMS & Free service matters,

Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Data & AIDefine warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. What are we looking for? Automotive Warranty / Warranty Analytics Data Analysis Business Intelligence Business logic Scripting Reporting Commitment to quality Adaptable and flexible Agility for quick learning Ability to work well in a team Written and verbal communication Python (Programming Language)/ SQL/ ML Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Hiring for Car Mechanic, Evaluators in Punjab Locations Ludhiana, Patiala Salary: Upto 25,000 + Petrol 4rs KM + Incentive upto 16,000 For Immediate response call or WhatsApp your Resume on HR Ishu : 9888478329 Required Candidate profile Minimum 4 years exp required in Car Repair, Service, Oiling Must have Valid ITI or Diploma Must know car driving

Annual Business Planning and Review Accounts Receivable Expansion of Service Infrastructure & Part Inventory and Availability Customer Satisfaction & Key Account Management People Management, Warranty and Service Administration & Post Sales Service Required Candidate profile Exp 8+ Years Commercials understanding of Markets & CV business (P&L) Technical & Commercial Knowledge Leadership, Communication & People Management Skills Customer Orientation & Negotiation Skills

SUMMARY Warranty Claim Processor at Leading MNC Industry : Automobile Industry Country : India State/Province : Maharashtra Work Location : Airoli, Navi Mumbai Shift Timings : Rotational shift WFH / WFO : Hybrid Operational Responsibilities Develop and implement strategies to enhance operational efficiencies Investigate warranty claims, facilitate recovery, and assign appropriate responsibilities Conduct and review monthly reporting Run queries and perform verification and analysis of warranty claims using available external resources Document and add comments to warranty claims Required Skills Strong interpersonal skills to interact with suppliers, warranty engineers, etc High level of data processing accuracy and detail orientation Expertise in desktop software usage, particularly MS Office Suite with a focus on Excel Organized, timely, pro-active, and highly productive Excellent written communication skills in English Ability to multitask and pay attention to detail BE Mechanical/Automobile with 1 years of experience in Warranty claim process for automobile. Preferred BE Mechanical/Automobile Graduate Experience in Warranty Claim for Automobile Strong interpersonal skills to deal with dealers, warranty engineers, etc Basic level capability in use of desktop software (MS Office Suite, with focus on Excel) Organized, timely, pro-active and highly productive Strong written communication in English Attention to detail and ability to multi-task Requirements Requirements: : BE Mechanical/Automobile Minimum 1 year of experience in Warranty Claim for Automobile Benefits Budget: 25000 CTC Click to chat with 2COMS (10:00 am - 06:00 pm) post applying: https://url.2coms.com/68 To start chat , click link & then press enter once the keyword ( Start Chat For Job ) pops up on the typing area of WhatsApp.

Spare Parts Executive Name:Spare Parts Executive Role:Executive Industry:Automobile Location:Udaipur (Rajasthan)Job Type:Full Time Experience:2 - 4yearsSkills:inventory management, stock management Salary:Best in the industry Education:Any Graduate Description: Knowledge of Spare parts counters operation. Knowledge of warehouse management (Bin Location). Excellent Knowledge of Excel and the internet. interact with customers, and create QuotationsGood communication. Self-Management.Leadership quality. Problem Solving & order processing.Good Patience. Conflict Resolution. Self-improvement. Knowledge about spare parts operation. Well, Knowledge about the warehouse process.

Service Advisor Name:Service Advisor Role:Advisor Industry:Automobile Location:Udaipur(Rajasthan)Job Type:Full Time Experience:2- 8year Salary:Best in the industry Education:Any Graduate Description: We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisors responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. Answer questions about service outcomes, schedule and book appointments, vehicle drop-off, and vehicle pick-up. Provide customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car. Manage and oversee the dealership’s workflow and schedule. Call customers to advise them about service changes or car pick-up times. Maintain positive customer relationships to ensure repeat business.

Greetings from Vvinayak Associates !!!! Immediate Joiner for Customer Support Executive for an MNC Medical Device Company based at Goregaon If candidate got shortlisted have to attend face to face interview (No Virtual Interview) Tasks and Responsibilities Interview Date- 31st March 2025 @ Goregaon Location Customer Service, SAP or CRM, Order Service and Excellent Communication. The purpose of the Customer Service function is to ensure a seamless and positive experience for customers by providing timely, efficient, and effective support. This function is responsible for addressing customer inquiries, resolving issues, and offering solutions that meet customer needs and align with company policies. By fostering strong customer relationships, delivering high-quality service, and acting as a liaison between customers and the organization, Customer Service helps maintain customer satisfaction, loyalty, and retention. Tasks and Responsibilities 1. Attend All Incoming Calls and Messages, and Create Service Orders: o Answer customer inquiries promptly via phone or messaging platforms. o Collect relevant information from customers and create accurate service orders for processing in CRM o Ensure that service orders are logged into the CRM in a timely and organized manner. 2. Installation Service Orders: o Coordinate and manage installation service orders based on requests. o Ensure all necessary details are captured in SAP such as order related Warranty / POS / Extended Warranty should be booked in system before creating installation service order. 3. Baxter Call Assigning: o Receive and assess calls related to Baxter service requests. o Assign the appropriate technician or team member to handle the Baxter service call based on priority, location, and expertise. o Ensure effective updates on the call to be given to Baxter ASM. Job Description Template Version III October 2015 DCS HR0038 4. Baxter Invoicing: o Prepare and process invoices related to Baxter services, ensuring that all charges are correctly documented and in line with contractual agreements through SAP. o Verify that all necessary service details are included in the invoice for accuracy and transparency. o Share MIS / AR / Invoices to Baxter every start of the month pertaining to the previous month. 5. Spare Quotations: o Provide customers with accurate and competitive spare parts quotations. o Ensure that all spare parts quoted are correct, available, and meet the customer's needs. o Follow up with customers on any quotations provided and assist with any related queries or adjustments. 6. Payment Follow-Up: o Monitor outstanding payments and follow up with customers to ensure timely settlement of invoices. o Address any payment discrepancies or delays and collaborate with the finance team to resolve issues. o Maintain accurate records of all payment communications and status updates. Should you be keen then please share your updates resume If you meet the above criteria's kindly inbox your resume to the below mail IDkadambari.vvinayakassociates@gmail.com / Contact No : 8097553767 Regards, Kadambari.

Role - Planning and Implementation of activities across all dealers/ASC for Improvement of Customer Experience Index 1) To implement Service Policy at dealership. 2) Improve dealer operations and systems/process to meet customer satisfaction. Required Candidate profile 3) Dealer visit review & improve CSI through process systems for dealer profitability & customer satisfaction. 4 To support monitor dealers in the CSI activity Should be from Automobile Industry

DUTIES & RESPONSIBILITIES Dealer Profitability Customer Satisfaction Capability Building • Good understanding of MDW (DMS).

• Service Trainings through campaigns for OE dealers & Fleets • Service calls either through Garages or Self • Support sales team in representation to customers when needed. • Service & maintenance trainings in campaigns for OE dealers & Fleets Required Candidate profile • Dealer handling, Field service experience in Trailer Products • Warranty / Products claims handling

Location: Pune-MH Role & Responsibility: Workshop Creation & Standards Adherence (SQI) 1. Ensure adherence to service quality standards (SQI) across workshops. 2. Define and standardize workshop processes for improved efficiency. 3. Conduct periodic audits to maintain service excellence. TPM Certification & Sustenance 1. Oversee TPM (Total Productive Maintenance) certification process for workshops. 2. Implement and monitor TPM initiatives to ensure long-term sustainability. 3. Train and guide service teams on TPM best practices. Workshop Profitability Tracking & Improvement 1. Track financial performance and profitability of workshops. 2. Identify cost optimization and revenue-enhancement opportunities. 3. Work with dealerships to enhance service efficiency and customer experience. Service New Initiatives 1. Drive new service initiatives and process improvements. 2. Develop innovative service models to enhance customer satisfaction. 3. Collaborate with internal teams to roll out new service strategies. ASMs Orientation Planning 1. Design and implement structured orientation programs for new ASMs. Warranty Queries Management 1. Address and resolve warranty-related queries from dealerships. 2. Analyze warranty claims data to identify trends and improve claim accuracy. 3. Conduct training sessions for dealership staff on warranty policies and procedures. Technical/Functional 1. Strong knowledge of automotive products, brands, and technologies. 2. Hands-on experience in service operations, workshop management, and technical troubleshooting. 3. Expertise in handling product-related technical issues and warranty processes. 4. Proficiency in dealership service processes, SQI adherence, and profitability improvement strategies.

Seasons Greetings!! from Team Amor India only Talent Acquisition Firm dedicated to servicing the Talents from the Auto OEM and Tier -1 Domain. With over 20+ years of experience,100+ Leadership/CxOs placements spread across Automotive, Energy and Manufacturing Domain partnering with the very best of Indian Conglomerates and Fortune 500 Companies PAN India. Team Amor has a successful track record of complete completing 60+ Greenfield Projects & atleast 10+ Technology Centres/ R&D/Product Engineering Verticals partnering with Automotive leaders and global clients over the years for Ford, Renault Nissan, General Electric (GE), Asia Motor Works, Daimler Commercial Vehicles, Tata Motors, Suzuki Motors Gujarat, M&M, Magna Group, Faurecia, Valeo and Many more.. We have an opportunity for Customer Service Manager with one of our client basedout of Jaipur. Please find the Job description below. Job Description: We are seeking a proactive and customer-focused Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer interactions, handling inquiries, resolving issues, and ensuring a seamless experience for our OEM clients. This role requires strong communication skills, problem-solving abilities, and a deep understanding of automotive OEM operations. Key Responsibilities: Customer Relationship Management: Act as the primary point of contact for OEM customers, addressing their inquiries and concerns efficiently. Build and maintain strong relationships with key clients to enhance customer satisfaction and loyalty. Provide prompt support via phone, email, and other communication channels. Order & Logistics Management: Process customer orders, track shipments, and ensure on-time deliveries. Coordinate with internal teams (sales, production, logistics, and supply chain) to resolve order-related issues. Monitor stock availability and update customers on order status. Issue Resolution & Technical Support: Address and resolve customer complaints, escalating complex cases to the appropriate department when necessary. Work closely with the technical support team to provide basic troubleshooting guidance to customers. Document customer feedback and suggest process improvements to enhance service quality. Documentation & Reporting: Maintain accurate records of customer interactions, orders, and complaints. Generate periodic reports on customer service metrics and suggest improvements. Ensure compliance with company policies and industry regulations. Key Requirements: Education: B.E (Mech) Full Time *****Looking for candidates with minimum of 3 years of experience in Passenger Vehicle segment***** Skills: Strong communication and interpersonal skills. Problem-solving and conflict resolution abilities. Proficiency in CRM software and MS Office Suite. Ability to work in a fast-paced environment and handle multiple tasks. If Interested, please do send out your profile to: - hr23@amormc.com, incase if you are not interested in the above-mentioned opening, please do forward the same to your colleagues and friends who would be seeking a change for a dynamic growth with one of the most admired companies in the country

. Team Management Participate in recruitment process to identify the right talent within the function Guide and direct the team in efficiently achieving their targets Establish individual performance expectations and regularly review individual performance of the team. Identify and create development opportunities for team members to enhance functional knowledge 2. Non Motor Claims Management Implement Claims SOP within the team and ensure adherence of the same. Handle large claim data and work load distribution within the team based on claims volume Monitoring day to day claims activities and ensure claim settlement as per agreed TAT Guide and direct the team member in handling large claim data Implement reports/MIS for daily/weekly/monthly basis based on settled claims Participate/lead clients review meetings as and when required. 3. Audit and compliance management Coordinate with clients for conducting regular field audits, identify and highlight any gaps if noticed. Prepare audit reports and suggest corrective actions. Collaborate with cross-functional team including claim processing, underwriters, Re-insurance team, finance and operations to address and handle operational requirements. 4. Customer grievance management Ensure customer grievance to be addressed at topmost priority and resolve the same within the set TAT laid down by department/organization Resolve critical complaints by handholding the team member and interacting with stakeholders like clients/underwriter/channel etc. 5. Training and Skill Development Conduct periodic training sessions for claims team, CFU team and other stakeholders as the case may be. Study best practices adopted by competitors/TPAs and discuss the same with superiors Roles and Responsibilities 3

Education :- BE / B.Tech / Diploma Mechanical / Automobile. Experience – 1 or 2 years , Automobile sector, Fresher also can be considered if they able to match the requirement. Expectation:- to adopt field needs, Good communication and flexible. Related to Warranty, Service &Sales support. Also responsible for OEM dealers’ complaint for Air brake system by attending Joint Inspections. Also taking care of WBSTC & BSRTC buses for smooth operations. Conducting training at OEM dealers & authoriser service centre for latest updates to

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the branch levels. Ensure the service SLAS and KPIs are met as per the business requirement. Warranty Analysis of the products and failure Mode Analysis for feedback to factory to factory and technical team for product improvements.

Attending Breakdown calls and Spare replacements. * Preventive Services. * Installation & Commissioning. * Coordination with customer and backend team for Service Requirements. * Records/reports maintaining. (m) 8180034135 jobs@manunited.co.in

SUMMARY Warranty Claim Processor at Leading MNC Industry : Automobile Industry Country : India State/Province : Maharashtra Work Location : Airoli, Navi Mumbai Shift Timings : Rotational shift WFH / WFO : Hybrid Operational Responsibilities Develop and implement strategies to enhance operational efficiencies Investigate warranty claims, facilitate recovery, and assign appropriate responsibilities Conduct and review monthly reporting Run queries and perform verification and analysis of warranty claims using available external resources Document and add comments to warranty claims Required Skills Strong interpersonal skills to interact with suppliers, warranty engineers, etc High level of data processing accuracy and detail orientation Expertise in desktop software usage, particularly MS Office Suite with a focus on Excel Organized, timely, pro-active, and highly productive Excellent written communication skills in English Ability to multitask and pay attention to detail BE Mechanical/Automobile with 1 years of experience in Warranty claim process for automobile. Preferred BE Mechanical/Automobile Graduate Experience in Warranty Claim for Automobile Strong interpersonal skills to deal with dealers, warranty engineers, etc Basic level capability in use of desktop software (MS Office Suite, with focus on Excel) Organized, timely, pro-active and highly productive Strong written communication in English Attention to detail and ability to multi-task Requirements Requirements: : BE Mechanical/Automobile Minimum 1 year of experience in Warranty Claim for Automobile Benefits Budget: 25000 CTC Click to chat with 2COMS (10:00 am - 06:00 pm) post applying: https://url.2coms.com/68 To start chat , click link & then press enter once the keyword ( Start Chat For Job ) pops up on the typing area of WhatsApp.