90 Warranty Jobs - Page 4

About the role: l Vendor Management and Customer handling for walk-ins at workshops. l Pushing the vendors for the part procurement l Logistics management in which pick-up and Drop needs to be arranged. l Close co-ordination with CGT and Technician for the work update, invoice creation, JC closure and car inspection. l Car work updates need to be shared with the Central Calling and Ops Team. l 15% travel to OEM and other partner workshop. Ideal candidate: An ideal candidate would be hardworking and enterprising individual, with excellent automobile technical skills. Interested candidates must have demonstrated experience in managing the automobile warranty , operations & technical management Requirements: -1 to 5 Years of experience in Automobile warranty / technical services -Graduation degree -Ability to think creatively about business problems & come with solutions -Thrive in high pressure environment

About the role: l Vendor Management and Customer handling for walk-ins at workshops. l Pushing the vendors for the part procurement l Logistics management in which pick-up and Drop needs to be arranged. l Close co-ordination with CGT and Technician for the work update, invoice creation, JC closure and car inspection. l Car work updates need to be shared with the Central Calling and Ops Team. l 15% travel to OEM and other partner workshop. Ideal candidate: An ideal candidate would be hardworking and enterprising individual, with excellent automobile technical skills. Interested candidates must have demonstrated experience in managing the automobile warranty , operations & technical management Requirements: -1 to 5 Years of experience in Automobile warranty / technical services -Graduation degree -Ability to think creatively about business problems & come with solutions -Thrive in high pressure environment

Service Manager Role & responsibilities: - Primary responsibility will be to provide commercial and administrative support to service department. - To plan and attain sales target of service department. - Handling service department operations including Day to Day work allocation & planning of service engineers / technicians for job execution at site. - Cordinating service activities with inhouse technicians and sub contractors for territory of West India and key accounts - Spare part management and accountability. - To monitor billings and receivables. - Collection of payments and necessary tax forms. - Prepare quotations for service contracts and casual service jobs - Prepare, Maintain and update regularly the AMC data base and ensure renewal of contracts. - Managing AMC accounts of customers. - Prepare and Coordinate service schedules - Prepare and update list of Warranty units and AMC units - Visit key customers for meetings as and when required. - Depute technicians to sites for service works and approve their expense vouchers. - Monitoring service report files and database. - Organisnig training programs for on field service technicians and sub contractors including customer maintenance personnels from time to time. - Supervising & monitoring customer complaint register to ensure no escalation of open calls - Involving technical resource to analyse root cause of repeated complaints or failure and maintain reports of such findings and analyses for future reference. - Checking of quality of work, measurement certification, billing certification & collection of payments. - Material Planning delivery arrangement for Project/Service - Checking of service reports and inform material requirement. - Closing the complaints as per specified response time resolution and time - Monitoring of movements of Service people. - Co-ordination with Vendors/Contractors. - Support the Sales, Project & Service function in all aspects required from time to time Apply Save Save Pro Insights

• Laundry & Kitchen equipments . • Preventive & corrective maintenance of the machine, diagnose faults, and rectify. • Work effectively and in the shortest time possible. • AMC site visit & Maintain to clean, replace & repair. Required Candidate profile • ITI Diploma Holder • Employee should have hands on experience of heavy machinery of various site. • The positions are related to field work. • Should have 2 wheelers.

Provide technical training/support to sales team & Distributors, promote product technicalities at mechanic/garage levels & seminars, and resolve customer queries swiftly. Monitor industry trends, provide technical insights for marketing. Required Candidate profile Looking service professionals skilled in technical support, customer engagement, and delivering seminars. Passionate about showcasing product technicalities and driving aftermarket success.

Responsibilities To fulfill aftersales needs of customers in the assigned territory To Maintain response time & downtime as per the SLA to assigned customers, Accountable for instruments installation and Warranty service in the Field, Accountable for Billable service and promote the service contracts, Accountable for Accessories & generating lead for Consumables sales, Develop and deliver a productivity strategy that contributes quarterly impacts to the business, Deliver actionable data driven insights to explore new areas of operational excellence, Ensure all in-field activities are carried out safely complying with company environmental Health & Safety (EHS) guidelines and procedures, Perform field service as advised by the Group Leader, carrying out repairs, maintenance and installation of instrumentation and their accessories, Provide highly visible customer support through the performance of on-site installation, troubleshooting, service, and repair of complex equipment and systems, Develop Junior Engineers on handling equipments and customers, Execute preventive maintenance calls as scheduled, Align personal working practices with the departments performance targets, Actively demonstrate compliance with all team targets, Maintain personal service spares issued and inventory records to the highest standard, Ensure all anomalies are quickly and effectively reported and resolved, Ensure that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified, Make returns of all fully completed service documentation, Service Reports, Expenses Claims, daily, To ensure that quality standards are maintained while servicing the equipment, To maintain good communication at all relevant levels of customer organization, In case, customer gives poor rating while taking feedback about our services, necessary support must be taken from colleagues and ensure that customer complaint is resolved, Knowledge Management To continuously update the technical knowledge of products, To develop applications knowledge, To develop soft skills related to communication, selling and customer management, Cross functional support To support all colleagues as and when necessary, aligning to objectives of organization growth, To help Service Sales by following up on contract status, Account Receivables and promoting Upgrades / Accessories / Consumables , Basic Qualifications Education: Any graduate/postgraduate preferably Science Required work experience: Should have more than 6-8 years of experience in the relevant field, Experience in a Customer Service Environment Background in Electronics preferably gained in a high technology service, environment, with an understanding of analytical or clinical instrument applications, Competency Required: Strategic Perspective: Provides innovative growth ideas, Collaborates well across PKI, Develop Service coverage and sales plan (customers) Leadership Provides inspirational leadership, Strong communication/presentation skills Attracts/develops/retains high potential/ performing teams, Collaborates well with all PKI organizations Preferred Characteristics Resourceful and resilient in achieving goals, focused on achieving results Enthusiastic Proactive mindset with strong sense of responsibility and ownership Creates and maintains effective customer relationships, Ability to communicate in a professional manner with customers on all levels, providing service information, technical data, and general help as necessary, Ability to communicate internally, orally and in writing, Negotiating and influencing skills Understanding of excellent Customer Service

Job Title: Warranty Analyst Seeking Applicants with a Background in Automotive OEM Industry The Warranty Analyst will be responsible for analyzing warranty claims and assisting in the management of warranty policies and processes. This role involves reviewing warranty claims for accuracy, ensuring compliance with company policies, and collaborating with various departments to enhance warranty operations. The analyst will also provide insights and reports to management regarding warranty trends, costs, and potential areas for improvement. Key Responsibilities: - Review and analyze warranty claims to identify patterns and trends in product performance. - Collaborate with cross-functional teams to gather necessary documentation and information regarding warranty claims. - Prepare and maintain warranty reports to share findings with management and recommend improvements. - Monitor warranty costs and perform root cause analyses to identify potential product issues. - Identify patterns and trends in warranty claims data to provide insights and recommendations for process improvements. - Prepare reports summarizing warranty claims and related data for management review. - Conduct warranty audits to ensure compliance with company standards and regulations. - Monitoring & tracking of warranty performance post WOR. Review & plan of post follow up reviews basis result. - Pre-Audit analysis & feedback to regional PICs - Stay updated on industry trends and best practices related to warranty management and analysis. - Market intelligence on evolving warranty policies, conditions & offerings (EV / ICE) - Budgeting / Provisioning / Cost monitoring – Provision Vs expense (Goodwill, Warranty, Extended Warranty) Skills Required: - Proficiency in Microsoft Excel for data analysis and reporting. - Familiarity with warranty management systems and databases. - Experience with business intelligence tools for data visualization and reporting (e.g., Tableau, Power BI). - Understanding of enterprise resource planning (ERP) systems related to warranty processes. - Knowledge of statistical analysis tools is a plus. The ideal candidate will have a background in warranty analysis, quality assurance, or a related field and a passion for improving product reliability and customer satisfaction.

Role & responsibilities Gathering all the Reported Warranty / Out of Warranty claims from Technical Support teams in the countries in South East Asia Zone which are Controlled from India. Process the data as per the set process for Warranty claim processing as per China and UK. Maintain the rolling sheet for warranty claim process and update on regular basis. Generate Warranty Ref. No. for tracking and customer feedback. Confirm back to Country Technical teams and customer on the acknowledgement of Claim Received. Receive and follow through for Inspection of the faults and update on the required spare parts from Thailand Repair Team. Provide timely order information to Operations team for spare parts and follow up for Order Acknowledgement and ETA. Maintain and complete the Fault History and Record Repair History for all units that are received in TH Repair Centre. Ensure Dispatch Documentation includes copy of the same. Organize and maintain the Audit Process for Repair Centre with UK with support from TH RC team. Maintain the record of Tools and Equipments used in the Repair Centre and develop tools for asset management, Calibration and ISO compliance. File all Warranty Claims with China and UK on monthly basis and get the approval for Credit Notes / Replacements from source and extend same to COC and Finance for accounting. Ensure and Track Replacement and Repaired Drives reach customers on committed time and close the loop with Customer, COC, Logistics and Source Plants. Manage the 3rd Party Repair Centers in the Countries efficiently and monitor their TAT and quality of work. Ensure proper monitoring of spare parts supplied to 3rd Party Repair Centers and accounting of the same.

Roles & Responsibilities: The Area Field Aftersales Manager will be responsible for implementation of KIA process & policies & ensure the aftersales operation at the dealers under his supervision Support & monitor the development of workshop infrastructure for completion as per time plan. Regular review of Dealer KPI, support to enhance the same. Ensuring right quality and quantity of staff at dealership as per KIN guidelines, Training of dealer staff through OJT & at KIA Training Centre. Implementation of systems & processes at dealership as per KIA guidelines Ensure Policy Adherence at the dealership. Technical feedback, reports, campaign monitoring & reporting to RSFM & HQ. Measuring & monitoring CSI of the dealership & working with dealership to enhance CS. Monitoring customer complaints at reported at various channels, attending to customer grievances, fast resolution & ensuring comeback of customers. Meeting set targets related to Repair orders, Parts, KPI of dealership & growth / improvement plan. Regular planning & organizing of marketing activities basis KIA business plan, seasonal requirements, dealer profitability & customer satisfaction. Regular audits, evaluations to monitor dealership performance. Warranty approvals, audits, parts scrapping etc in the dealership under supervision. Any other duties expected from the position & requested by respective manager.

Job Brief We are looking for a candidate who has experience of working across LV/IBMS projects and will be responsible for executing preventive / corrective maintenance at the customer site. Duties & Responsibilities 1. Scheduling planned maintenance activity and ensuring completion on time. 2. Attending breakdown calls and resolving within SLA 3. Troubleshoot & commissioning Low Voltage systems (CCTV, FAS, ACS, FM 200) 4. Responsible for service and PM Reports 5. Spares Management at site for service 6. Ensure all the projects are executed timely with in the budget. 7. Meeting user/client frequently and share MOM 8. Timely Invoice submission & Payment collection 9. Site Surveys and Prepare BOQ 10. Generate new business from Existing client. 11. Responsible for AMC renewals 12. Team Development. Provide training to the team. 13. Follow standard practice for service & installation. 14. Attend weekly review. Should have knowledge on CCTV, Addressable Fire Alarm System, Access control System, Public Addressable System

SUMMARY Job Opening: Automobile Service Champion About Client: Our client is a leading Indian multinational ride-sharing company, with a diverse portfolio that includes financial services and cloud kitchens. Role: Automobile Service Champion Roles and Responsibilities: Customer Handling Greet customers with a smile and maintain a professional and courteous demeanor Verify service requests and capture customer feedback in the system Communicate effectively with customers regarding repair updates Diagnosis Analyze and diagnose scooters to determine necessary repairs Update diagnosis reports in the Workshop Management System (Getafix) Perform repairs and final inspections based on customer feedback System Handling Track customer complaints in Zendesk and update the system in real-time Operate the Workshop Management System (Getafix) with 100% adherence Update operational status and estimated time of arrival in CRM and WMS systems Conduct deep diagnosis of scooter health in the Telematics Command Centre Technical Repairs Possess comprehensive knowledge of OLA scooters Capable of repairing or replacing all scooter parts Stay updated on OLA technical curriculum and EV news bulletins Process and Operational Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters Handle invoicing and payment collections Maintain service bays in a clean and serviceable condition Parts Operation Audit inventory and ensure alignment between system and physical inventory Perform Goods Receipt Note (GRN) and maintain inventory at the Experience Centre Manage warranty part reverse logistics to the main workshop Safety and Compliance Adhere to uniform and protective gear requirements during scooter repairs Properly use protective gear and handle tool kits during repairs Ensure availability and readiness of fire-fighting equipment Requirements Requirements: Only Male candidates Minimum qualification: 12th/diploma/ITI/graduation/post-graduation Minimum experience: 1 year in the automobile service sector Location: Bangalore Benefits Upto 2.76lpa CTC including PF+ ESIC

Job Title: Warranty Executive/Incharge Company Overview: Autobahn Trucking Corporation, a subsidiary of Nippon Group, is one of Kerala's largest privately-owned companies, specializing in the automotive sector. Established in 2012 and we have expanded across Kerala, Maharashtra, and Goa. With over 2,000 + employees, our professionally managed team drives innovation and excellence in automotive trading and services. Role: We are seeking a skilled Warranty Executive/Incharge to manage warranty processes, ensure customer satisfaction, and maintain compliance with manufacturer guidelines. The role involves coordinating warranty claims, liaising with stakeholders, and supporting our service operations. Key Responsibilities: Process and validate warranty claims in line with company and manufacturer policies (e.g., Daimler India). Coordinate with service teams, customers, and manufacturers to resolve warranty issues efficiently. Maintain accurate records of warranty claims, approvals, and rejections. Ensure compliance with warranty terms, conditions, and regulatory requirements. Train service staff on warranty procedures and updates. Handle customer queries and escalations related to warranty services. Prepare reports on warranty performance for management review. Qualifications: Diploma or BTech in Automobile Engineering, Mechanical Engineering, Business Administration, or related field. 2-7 years of experience in warranty management, preferably in the automotive or commercial vehicle sector. Strong understanding of warranty processes and automotive systems. Proficiency in MS Office (Excel, Word) and warranty management software. Location: Muvattupuzha, Ernakulam Experience: 2-7 years Job Type: Full-time Application: Join Autobahn Trucking Corporation and contribute to our legacy of excellence in the automotive industry. Apply now on Naukri.com with your updated resume! Keywords: Warranty Executive, Warranty Incharge, Automotive Warranty, Commercial Vehicles, Daimler India, Autobahn Trucking, Kerala

Service Advisor is responsible for recording the service needs of the customers and ensuring that the vehicles are delivered on time after completion of all repair works as per the RO. Deliver high customer satisfaction CSI as per OEM Parameters, Required Candidate profile • Should be receptive and an excellent listener, Must exhibit customer friendly attitude. • Possess good communication skills. Be a proactive person. Knowledge of automobile working essential.

Requires travelling 15-20 days in a month, Warranty/ Spare Parts/ AMC Claim settlement (Domestic), Handling implications due to introduction of Service Tax, Conducting the audits on Warranty/ AMC/FMS/ FSB process and claim settlement issues. Required Candidate profile Knowledge of Warranty/ AMC/ FMS/ FSB claim settlement process. Field knowledge at dealer workshops, Resolve the Channel Partners issues related to AMC/FMS & Free service matters,

Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Data & AIDefine warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. What are we looking for? Automotive Warranty / Warranty Analytics Data Analysis Business Intelligence Business logic Scripting Reporting Commitment to quality Adaptable and flexible Agility for quick learning Ability to work well in a team Written and verbal communication Python (Programming Language)/ SQL/ ML Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation