2 - 7 years

3 - 4 Lacs

Posted:6 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

  • Receive vehicles for accident repairs, denting, painting, and body repairs.
  • Inspect vehicle damages and prepare accurate repair estimates and job cards.
  • Coordinate with insurance surveyors for claim approvals and documentation.
  • Explain repair scope, costs, timelines, and insurance processes clearly to customers.
  • Follow up on insurance approvals, spare parts availability, and repair progress.
  • Ensure quality control checks before vehicle delivery.
  • Maintain regular communication with customers on repair status and expected delivery.
  • Handle customer complaints related to body shop repairs and resolve issues promptly.
  • Ensure compliance with workshop safety standards and manufacturer guidelines.
  • Achieve customer satisfaction targets and contribute to body shop revenue.

Preferred candidate profile

Strong knowledge of automobile body repair and painting processes

Experience in insurance claims handling and survey coordination

Excellent communication and customer-handling skills

Ability to negotiate and explain technical details in a simple manner

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