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2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a global energy technology company, Enphase Energy is dedicated to providing innovative solar, battery, and electric vehicle charging products to customers worldwide. Founded in 2006, Enphase has been at the forefront of transforming the solar industry with groundbreaking microinverter technology. With a commitment to sustainability, Enphase aims to empower individuals to generate, utilize, save, and even sell their own power. With approximately 68 million products installed in over 145 countries, Enphase continues to be a leading force in clean energy innovation. In this role at Enphase Energy, you will play a crucial part in ensuring customer satisfaction by promptly resolving technical...
Posted 3 days ago
8.0 - 12.0 years
3 - 4 Lacs
raigarh
Work from Office
Claims Management, Warranty Administration ,Ensuring customer satisfaction by addressing warranty-related concerns and providing clear communication regarding coverage and processes.
Posted 3 days ago
7.0 - 12.0 years
4 - 5 Lacs
barasat
Work from Office
AN AUTOMOBILE DEALER DEALS WITH 4 WHEELER PASSENGER CAR BRANCH AT BARASAT NEAR KOLKATA WEST BENGAL WANT ACCOUNTS MANAGER WHO ALSO KNOW WARRANTY AND CLAIM SETTLEMENT WITH GOOD ACCOUNTS KNOWLEDGE. OFFICE AT BARASAT AND MUST FROM AUTOMOBILE BACKGROUND.
Posted 5 days ago
2.0 - 6.0 years
0 Lacs
vadodara, gujarat
On-site
As a Service Engineer for our solar-related services, you will be responsible for managing technical support, troubleshooting, and maintenance. Your key responsibilities will include: - Diagnosing and resolving technical faults both remotely and on-site. - Registering, tracking, and closing customer complaints within defined SLAs. - Coordinating with local partners, service centers, and plant teams for issue resolution. - Supporting warranty claims, spare parts management, and replacement coordination. - Conducting technical training for service partners and providing product feedback. - Maintaining accurate service logs and documentation to ensure compliance and customer satisfaction. The j...
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
erode, tamil nadu
On-site
Job Description: You will be responsible for supporting the daily operations of the electric vehicle (EV) service department as an Assistant Service Manager. Your role will include assisting in overseeing day-to-day operations, managing customer service, and ensuring efficient workflow and technician coordination to maintain a high level of customer satisfaction. Key Responsibilities: - Assist in overseeing day-to-day operations of the EV service department. - Greet and assist customers, schedule service appointments, and provide accurate service estimates. - Work closely with EV-certified technicians to ensure proper diagnosis and timely completion of work. - Monitor service workflow to mai...
Posted 1 week ago
4.0 - 6.0 years
5 - 7 Lacs
korba
Work from Office
The Warranty Manager is responsible for overseeing all warranty-related activities, ensuring efficient claim processing, compliance with manufacturer and company policies Note- only Commercial vehicle experience required. Contact- 9109323199
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
jaipur, rajasthan
On-site
You will be responsible for: - Handling after-sales service requests related to solar inverters including troubleshooting, warranty claims, AMC, and spare parts. - Coordinating with service engineers, OEMs, and customers to ensure timely issue resolution. - Maintaining detailed records of service calls, warranty claims, and spare parts consumption. - Providing technical support to clients through remote and onsite assistance, and assisting in diagnostics. - Preparing commercial offers for AMC contracts, spare parts, and service packages. - Ensuring customer satisfaction by promptly responding to queries and handling them professionally. - Collaborating with the sales team to upsell spare par...
Posted 2 weeks ago
8.0 - 13.0 years
10 - 16 Lacs
manesar
Work from Office
Customer quality, Warranty, Customer audit, customer complaints, customer relationship, MINITAB, 7qc tools, CAPA, 8D, IATF, warranty, customer claim resolution auto parts - prefer- engine system, fuel, filtration, hose, valve, exhaust,
Posted 2 weeks ago
2.0 - 5.0 years
2 - 3 Lacs
hosur
Work from Office
Industry: Commercial Vehicle / Passenger Vehicle industry Key Responsibilities: 1) Warranty Claim Management: Process and review warranty claims submitted by customers and service departments. Ensure all claims are complete, accurate, and submitted within the required timeframes. 2) Documentation and Record Keeping: Maintain detailed records of all warranty claims, approvals, and denials. Keep track of warranty parts and services to ensure accurate reporting and auditing. 3) Policy Compliance: Ensure that all warranty claims adhere to manufacturer guidelines and policies. Stay updated on changes to warranty policies and communicate these updates to relevant staff. 4) Customer Communication: ...
Posted 2 weeks ago
8.0 - 13.0 years
15 - 20 Lacs
ambarnath
Work from Office
Role & responsibilities : Oversees marketing functions & strategies that align with the companys overall objectives, ensuring growth in target markets and customer segments Oversee the resolution of post-sales customer issues, including product defects, service requests, and warranty claims Build and maintain strong, long-term relationships with customers, addressing their post-purchase needs and enhancing customer loyalty Work closely with product development & production team to ensure timely delivery of products against orders. Develop and manage the marketing budget, ensuring effective allocation of resources to achieve marketing goals Lead, manage, and develop a team of marketing profes...
Posted 2 weeks ago
2.0 - 4.0 years
1 - 2 Lacs
bhilai
Work from Office
Service Advisor is responsible for recording the service needs of the customers and ensuring that the vehicles are delivered on time after completion of all repair works as per the RO. Deliver high customer satisfaction CSI as per OEM Parameters, Required Candidate profile • Should be receptive and an excellent listener, Must exhibit customer friendly attitude. • Possess good communication skills. Be a proactive person. Knowledge of automobile working essential.
Posted 3 weeks ago
8.0 - 13.0 years
8 - 10 Lacs
sriperumbudur
Work from Office
Analysing issues reported at customer line, submission of 8D/Analysis report Customer PPM, Customer Quality rating, Customer Audit Score Improving Ensuring compliance with the end customer requirements Improving customer audits & submission of PPAP Required Candidate profile Customer Handling : Nissan/Maruti Suzuki /Toyota Background: Lighting Background.
Posted 3 weeks ago
5.0 - 10.0 years
1 - 3 Lacs
lohardaga
Work from Office
Responsibilities: * Manage warranty claims & customer complaints * Oversee workshop operations & staff * Ensure after sales service excellence * Maintain high CSI scores through effective servicing
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a global energy technology company specializing in solar, battery, and electric vehicle charging products, we have been at the forefront of revolutionizing solar power since our establishment in 2006. With a commitment to providing safer, more reliable, and scalable energy solutions, we have successfully shipped over 80 million products to 160 countries worldwide. Join our innovative teams dedicated to designing and developing next-generation energy technologies to drive a sustainable future! **Role Overview:** As a Customer Support Associate, your primary responsibilities will include: - Handling inbound Emails, Chats, and Phone calls from customers within the assigned hours. - Conductin...
Posted 4 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
nashik, sinnar
Work from Office
Role & responsibilities Effective complaint management for waste water pumps Responsible for on time complaint closure Complaint/commissioning coordination with end customer and ASC Managing field service coordinators and daily complaint monitoring till closure Root cause analysis of complaints & Identify scope of improvement with data analysis Provide technical support to Field service team as required Booking & Execution of spares for warranty complaints Support to PM&PS for product/process improvement Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Arranging Technical Trainings for Wastewater Product Group Warranty & Service agr...
Posted 1 month ago
2.0 - 6.0 years
2 - 4 Lacs
raipur
Work from Office
KEY RESPONSIBILITIES DELIVERS AN OUTSTANDING CUSTOMER EXPERIENCE 1. Recognises the impact of an efficient warranty process on the customer experience; works to meet customer expectations and minimise delays, demonstrating behaviour which is dependable, transparent and easy to do business with 2. Understands the end-to-end warranty process and works with colleagues across the Retailer (including the Service Advisor, Workshop Controller, Technicians, Parts Advisors) to manage warranty claims 3. Supports colleagues in the retailer (e.g. Service Advisor, Workshop Controller) by providing detailed advice and guidance of warranty provisions and procedures PROCESSES WARRANTY CLAIMS 4. Interprets Jo...
Posted 1 month ago
1.0 - 5.0 years
2 - 6 Lacs
ahmedabad
Work from Office
• Understand service requirements. • Coordinate with service advisors & technicians for job execution. • Handle service bookings, updates & timely delivery of vehicles. • Manage customer feedback, warranty claims & ensure satisfaction. Required Candidate profile • Knowledge of vehicle servicing & after-sales processes. • Strong communication, problem-solving & follow-up skills. • Customer-focused with ability to handle pressure & multiple requests.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
chennai
Work from Office
Role & responsibilities 1. Warranty Support 2. Warranty Claim handling 3. Warranty analysis Preferred candidate profile 1. BE/B.tech ECE/EEE/Mechanical or related field 2. 1-3 years experience 3. Preferably Chennai location 4. SAP knowledge added advantage. Perks & Benefits GPA & GMC employee insurance benefit, PF, transportation etc..
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
tiruppur
Work from Office
Responsibilities: * Manage warranty claims process from start to finish * Maintain high customer satisfaction ratings * Collaborate with service team on vehicle repairs Provident fund
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an Installer at KONE India, you will be a crucial part of the team during an exciting growth phase. Your role will involve ensuring the safe, high-quality, and timely installation of equipment in accordance with KONE installation methods. Here is what you can expect in this role: - Manage customer relationships and oversee the installation environment - Communicate effectively with customers and builders for smooth operations To excel in this position, you should meet the following qualifications: - Hold an ITI or Diploma in Engineering (Electrical/Mechanical) or equivalent - Have a minimum of 2 years of experience in High Rise Elevator or Escalator Installation - Possess strong verbal an...
Posted 1 month ago
10.0 - 15.0 years
13 - 17 Lacs
pune
Work from Office
Role & responsibilities Analyse defective parts returns from Market and Customer Line returns Providing follow-up to the responses to customer complaints Make internal escalation in case of need to solve customer's problems, to involve all plant functions to achieve solutions Providing follow-up to the responses to customer complaints. Strong understanding of Quality tools. Claims Processing Preferred candidate profile Should be engineering Graduate Should be team player
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
Role Overview: Enphase Energy is a global energy technology company at the forefront of solar, battery, and electric vehicle charging products. Your role will involve providing professional and timely resolution or referrals for technical issues related to hardware, software, communications, installation, or a combination of these aspects. You will play a crucial part in ensuring Enphase customers have the best experience and quick issue resolution. Key Responsibilities: - Answering inbound emails, chats, and phone calls from Enphase customers, working 24/7 and 365 days a year, including weekends and night shifts. - Conducting remote troubleshooting of Enphase products. - Approving and execu...
Posted 1 month ago
2.0 - 4.0 years
3 - 6 Lacs
bengaluru
Work from Office
Handling warranty claims of commercial vehicles. Analyzing input data, SOPs, adjudication, and technical parts failure. Coordinating with dealers & OEMs, ensuring correct procedures, dealer training, and maintaining TAT per SLAs. Health insurance
Posted 1 month ago
2.0 - 4.0 years
2 - 3 Lacs
thane
Work from Office
Handling warranty claims and documentation Coordinating with service and technical teams Maintaining warranty records and DMS entries Reporting to backend systems Required Candidate profile Manage and process warranty claims efficiently Ensure compliance with warranty policies and procedures Communicate with customers, dealers, and manufacturers regarding warranty claims
Posted 1 month ago
5.0 - 10.0 years
7 - 9 Lacs
gurugram, manesar
Work from Office
• New Supplier assessment & Evaluation & conducting supplier systems & process audits. • Customer Complaint Handling and its related activities:- 8 - D Submission in case of any customer complaint Root Cause Analysis of Problem as per customer. Required Candidate profile • Customer Complaint Resolution • Supplier Assessment and Evaluation • Warranty Claim Management • PPAP Document Submission • OEM Customer Coordination • Quality Issue Resolution
Posted 1 month ago
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