106 Warranty Claims Jobs - Page 3

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and...

Role & responsibilities Setup and scale service operations across markets Ensure adherence to service SLAs, customer satisfaction and complaint resolution Monitor service centers, ensure SOP adherence, training, and infrastructure support Drive digitization in service operations CRM, diagnostics, parts ordering Lead spare parts availability, warranty cost control, and claims management Build and manage training programs for field service teams Support product teams with field feedback and data Drive cost efficiencies and KPI improvements across service vertical Preferred candidate profile B.Tech./MTECH Mechanical or Automobile Engineering with 15+ years in automotive post-sales/service opera...

As a Dealer Workshop Management professional, you will be responsible for monitoring and guiding dealer workshops to ensure operational efficiency, manpower productivity, and workshop infrastructure meet the required standards. You will play a key role in ensuring adherence to Kias service processes, SOPs, and standards, along with conducting regular audits and performance reviews of service dealerships. In terms of Customer Experience Enhancement, your focus will be on driving CSI (Customer Satisfaction Index) & NPS (Net Promoter Score) improvements through dealer support. You will be expected to handle escalated customer complaints, analyze root causes, and provide effective resolution str...

To efficiently manage customer complaints related to both warranty and non-warranty across PAN India by establishing a robust, process-driven framework that links all relevant service points.

Hiring: Service Advisor – Automobile Industry Location: [Insert Location] Experience: Minimum 2 years Salary: Up to 30,000 + Attractive Incentives Joining: Immediate Gender Preference: Male candidates only Interested candidates share cv 9900048145

• Dealer Workshop Management: • Monitor and guide dealer workshops on operational efficiency, manpower productivity, and workshop infrastructure. • Ensure adherence to Kia’s service processes, SOPs, and standards. • Regular audits and performance reviews of service dealerships. • Customer Experience Enhancement: • Drive CSI (Customer Satisfaction Index) & NPS (Net Promoter Score) improvements through dealer support. • Handle escalated customer complaints, analyze root causes, and provide resolution strategies. • Support dealers in managing customer retention and loyalty programs. • Service KPI Monitoring: • Track KPIs such as revenue, labor utilization, job mix, parts-to-labor ratio, warrant...

Analyst Aftermarket Function: Operations Location – Kolkata With a startup spirit and 125,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us. Inviting applications for the role of Analyst - Aftermarket In this role, you Customer Support in After Sales topics and managing customer requests & claims. Responsibilities Processing of customer enquiries • Calculation & creation of repair & service quotes including technical description. Monitoring of the cases (technical, adminis...

Job Description: As a Procurement Manager at Stockwell Solar Services Pvt Ltd (SSSPL), you will be responsible for establishing procurement strategies to acquire materials for our projects. Your role will involve receiving and tracking project materials to ensure optimal quality, cost, and timely delivery. You will be required to interview prospective suppliers either in person or over the phone to negotiate prices, discounts, and terms. Additionally, you will develop plans for the efficient organization and temporary storage of project materials and inventories at various company and/or independent warehouse locations. It will be your duty to maintain accurate records of all stored material...

Liaising with service technicians about parts ordering and ensuring parts are available when needed Answering questions about service outcomes and scheduling & booking appointments, vehicle drop-off, and vehicle pick-up Should have valid bike license Required Candidate profile Strong understanding of automotive technology Exp. in 2-wheeler service operations Strong technical & team management skills Outside WB/Kolkata preferred Accommodation assistance provided Gen - Male

Liaising with service technicians about parts ordering and ensuring parts are available when needed Answering questions about service outcomes and scheduling & booking appointments, vehicle drop-off, and vehicle pick-up Should have valid bike license Required Candidate profile Strong understanding of automotive technology Exp. in 2-wheeler service operations Strong technical & team management skills Outside WB/Kolkata preferred Accommodation assistance provided Gen - Male

Warranty failure investigation Warranty/GW Claim processing in System AMC Claim processing in System Warranty parts sending to plant as per the desired list shared by Plant team. Coordinating with plant warranty team & CSM for settlement of claims Required Candidate profile Must be handling warranty of Commercial Vehicle 4+ years of experience in Warranty, Warranty claims. In-depth knowledge of warranty handling processes and service operations.

Role & responsibilities Seamless processing of Insurance Claims till the closure & recovery of the cost incurred in repair. Co-ordination with third party service providers with respect to timely collection of claim documents, verification of the documents and submission to the insurer for settlement. Ensuring 100% documents are checked and verified to achieve FTR > 98%. Ensuring compliance with all applicable processes, policies & standards and adherence to timelines. Analysis of claims data to identify trends and potential areas for improvements in the claims handling process Propose and assist in the implementation of improvements in the claims handling process to enhance efficiency & acc...

Looking for B.com/M.com/MBA/CA. Intermediate/CMA with work experience from the Automotive OR Manufacturing Industries. Role Description: A Key member responsible for handling Warranty provisioning and AMC services charges computation, Supplier warranty monitoring, MIS, Accounting, Core Responsibilities: Calculating the Product AMC and warranty provision on a monthly basis Monitoring of Supplier warranty for the parts covered under warranty and ensuring replacement/cost charge. Maintaining the Actual and Provision cost on live basis Comparison of AMC Provision VS Actual (Provision VS actual expenses) Monitoring the repair centre process and capturing the actual cost Should have worked on cost...

Receive & review warranty claims submitted by customers. claims based on warranty policies product service specifications. Claims resolution: product & resolve warranty claims, Policy enforcement warranty policies, guideline, Customer Complaints Required Candidate profile Warranty claims statistics share insights with relevant stakeholders & Customer Satisfaction. manufacturing issues contributing to warranty claims. Data analysis warranty claim trends & improvement.

We are hiring for Automobile claim settlement process. - Helping customer through email and voice for settlement of claim - Skills Required: Knowledge of warranty claim process in automobile industry / Service Advisor in workshop. HR - 75488 27248 Required Candidate profile Qualification: Diploma in Automobile / Diploma in Mechanical Experience: Experience in Automobile / Internship experience in Automobile Language - Tamil or Hindi or Telugu and English Day shift

Kindly share your resume on sv11@svmanagement.com Job Purpose: To provide Aftermarket support to Customers of respective geography and on time restoration of Engines / DG (Diesel Generator) sets. Main Accountabilities Operations On time restoration of engine / DG sets in coordination with respective service dealers. Ensure execution of AMC (Annual Maintenance contracts) as per agreement. Guide dealer technicians on trouble shooting. Providing Field training to dealer technicians. Handling customer complaints Processing dealer warranty / Free service claims, Raise online PPR (Product Performance Report) for warranty claim value Dealer Score Card Audit (Service Mtkg, Service Initiatives, HR in...

Role & responsibilities Effective complaint management for Firefighting Engine+ Industrial pumps Responsible for on time complaint closure Complaint/commissioning coordination with engine OEM Managing field service coordinators of engine OEM & follow up with them till complaint closure Document all complaint interactions & resolutions Investigate the root cause of complaint & identify potential solutions Implement corrective actions to prevent recurrence of complaint Monitor and evaluate the effectiveness of implemented solutions Provide technical support to Field service team as required. Booking & Execution of spares for warranty complaints with close coordination of engine OEM. Coordinati...

Skill required: Supply Chain - Warranty Management Designation: Func & Ind Intelligence Associate Qualifications: BE Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Warranty Claim adjudicationWarranty Claim ProcessDefine warranty offerings; ru...

https://ats.zimyo.work/career/details/ODcwOA==/MjY1Mg==?UTM_SOURCE=CAREER_PAGE 10+ yrs of experience in Automobile, Give support to customer thrgh internal service team help, drive to get parts requirement, Act on customer feedback on priority basis

Role & responsibilities Providing training and guidance to team members on warranty policies, procedures, and best practices. Developing, implementing, and maintaining warranty policies and procedure Warranty best warranty Policy preparation in comparison with the industry Getting Approval from the supplier for the failed parts in consultation with purchase department Coordination with the accounts department for issuing the credit / Debit notes to dealer Reviewing and processing warranty claims, ensuring accuracy and on time settlement of warranty claims Analysing failed parts to determine root causes and identify potential improvements. Collaborating with suppliers and vendors to resolve w...

Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...

Role: Business Advisory Associate - Automotive Supply Chain (Warranty Claims) Location: Navi Mumbai Experience: 0 - 3 years Are you passionate about cars, components, and customer experience? Ready to shift gears and take your career to the next level with a global powerhouse? Accenture is hiring for the role of Aftersales Services & Warranty Claims Adjudication. Who can apply? - BE in Automobile (with or without automotive experience) - BE in Mechanical (with automotive experience) - 1 to 5 years of experience in Warranty, Auto Components, or Service Advisors from authorized Auto dealerships. What you'll do? - Investigate and validate warranty claims using OEM tools, parts catalogs, and lab...

SUMMARY Job Role CRE Job Summary: The Customer Relations Executive (CRE) is responsible for providing an exceptional customer experience by assisting clients with inquiries, managing their sales journey, ensuring customer satisfaction, and handling post- sales activities. The CRE plays a vital role in maintaining customer relationships and supporting the sales team in achieving showroom targets. Key Responsibilities: 1) Customer Engagement: Greet and welcome customers to the showroom, ensuring a positive first impression. Assist customers in understanding the features and benefits of the vehicles available in the showroom. Respond to customer inquiries via phone, email, and in - person visit...

First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and...

Please share your CV on sv14@svmanagement.com Role / Responsibilities Tractor and Genset Engine expert for assembly & testing Data analysis of 3MIS , 12 MIS and 24 MIS Arranging weekly meeting for warranty Claims Distribution of parts to concerned Agencies Warranty claim clearance -- vender debit and dealer debit Action Plan from Internal stack holders Monthly presentation on CSF Monthly presentation for J quest review Defect wise parallelization Day to day issues analysis and action plan sharing -- Auto, Agro and Genset Engines Key skills Engines knowledge (Tractor + Genset) Excellent knowledge of computers for MS excel, Power point and word Excellent knowledge of SAP systems Knowledge of 7...