Fintech company providing flexible vehicle financing solutions for mobility entrepreneurs in emerging markets.
Delhi, Delhi, India
Not disclosed
On-site
Full Time
About Moove Moove is building the world’s largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive. Moove’s growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations now spanning 19 cities across 6 continents - Africa, Asia, Europe, North America, South America, and the Middle East - Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders, including Waymo and Uber. Moove is transforming mobility to make it safer, more efficient and accessible to all, while providing economic opportunities and supporting skills development in the mobility sector. About The Role As a Ancillary Revenue (Advertising Sales) Lead at Moove, you will play a pivotal role in driving revenue growth through advertising sales initiatives. Your responsibilities will encompass developing and executing strategies to attract advertisers, build strong client relationships, and meet sales targets. You will collaborate with internal teams to create compelling advertising packages, analyze market trends, and provide insights for optimizing ad campaigns. This role offers an exciting opportunity to shape the company's advertising revenue stream, showcase your sales expertise, and contribute to Moove's expansion in the competitive advertising market. Candidates From Same Industry or Advertising Agency Experience Will Be Preferred. What You’ll Be Doing Achieve growth and hit advertisement sales ( ancillary revenue ) targets by successfully managing the sales team. Design and implement a strategic business plan that expands the company's customer base and ensures its strong presence in selling advertisements on cars and engaging in outdoor advertisements of all brands. Own recruiting, objectives setting, coaching and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs. Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status. What You Will Need For This Position Bachelors or Masters degree in business administration or a related field. Successful previous experience as a sales representative or sales manager preferably from a media agency, consistently meeting or exceeding targets. Committed to continuous education through workshops, seminars and conferences Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization. Proven ability to drive the sales process from plan to close. Strong business sense and industry expertise. Excellent mentoring, coaching and people management skills. Key Metrics Ad sales for OOH branding on cars Delivering monthly city level ad targets Exploring new avenues of advertisements such as car tops, in car sampling, in car branding, in car screens, car skins and rear window branding Partnering with brands to create unique experiences such as road shows, brand launches Working with local authorities for ad permissions and obtaining them. Who You'll Be Working with: Directly reporting to our Head of Operations, and closely working with our Operations Team. About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
About Moove Moove is building the world’s largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive. Moove’s growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations now spanning 19 cities across 6 continents - Africa, Asia, Europe, North America, South America, and the Middle East - Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders, including Waymo and Uber. Moove is transforming mobility to make it safer, more efficient and accessible to all, while providing economic opportunities and supporting skills development in the mobility sector. About The Role As a Maintenance Executive at Moove , you will be an integral part of our operations, ensuring the optimal functioning and upkeep of our assets. Your role will involve overseeing maintenance schedules, conducting inspections, and coordinating repairs to guarantee the safety and reliability of our equipment and facilities. Collaborating with a dedicated team, you will contribute to the seamless operation of our services, upholding Moove's standards of efficiency and quality. This position offers an opportunity to showcase your technical expertise while playing a key role in maintaining our commitment to excellence. What You’ll Be Doing Coordinate, schedule, and audit vehicle maintenance repairs, to include preventative, mechanical, and electrical repairs to the fleet. Take calls from suppliers seeking authorization to conduct maintenance and repairs. Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate Ensure quality, compliance, and safety of Moove's assets Control and monitor repair costs (parts and labour) in line with the maintenance fund Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters Process the Insurance claims in line with Policy requirements and report on them effectively as and when required Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximised Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies Ad Hoc investigations and solutions as required from time to time. What You Will Need For This Position Candidate must possess a High School Certificate Competent in Motor Mechanics 1-2 years of fleet maintenance experience preferred. Associates or Technical degree in Motor Mechanics would be advantageous Hands-On Fleet Industry Experience is a must Strong customer service and organisational skills required Attention to detail is compulsory Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred Key Metrics Time bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot) Projection preparation for repairs (Tyres, Suspension, aesthetic, electricals & Battery) Collation of all data and aligned team to resolve issues Timely closure of Repair complains Handle team of On Road support Workshop overview coordination for Issue vehicle or stock in WS more than 4 days GMS/7 DAYS Accidents Guidance / decision for insurance claim vs repairs Coordination with RSA/Towing Crane for workshop allotment Geography wise. Guidance / decision for insurance claim vs repairs if claim then Claim Intimation documentation,Workshop visits . Coordination with workshop/Surveyor on daily status Insurance Google sheet updates Daily report on claims About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership. Show more Show less
Hyderabad, Telangana
Not disclosed
On-site
Not specified
About Moove Moove is building the world’s largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive. Moove’s growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations now spanning 19 cities across 6 continents - Africa, Asia, Europe, North America, South America, and the Middle East - Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders, including Waymo and Uber. Moove is transforming mobility to make it safer, more efficient and accessible to all, while providing economic opportunities and supporting skills development in the mobility sector. About the Role As a Maintenance Executive at Moove , you will be an integral part of our operations, ensuring the optimal functioning and upkeep of our assets. Your role will involve overseeing maintenance schedules, conducting inspections, and coordinating repairs to guarantee the safety and reliability of our equipment and facilities. Collaborating with a dedicated team, you will contribute to the seamless operation of our services, upholding Moove's standards of efficiency and quality. This position offers an opportunity to showcase your technical expertise while playing a key role in maintaining our commitment to excellence. What You’ll be Doing Coordinate, schedule, and audit vehicle maintenance repairs, to include preventative, mechanical, and electrical repairs to the fleet. Take calls from suppliers seeking authorization to conduct maintenance and repairs. Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate Ensure quality, compliance, and safety of Moove's assets Control and monitor repair costs (parts and labour) in line with the maintenance fund Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters Process the Insurance claims in line with Policy requirements and report on them effectively as and when required Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximised Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies Ad Hoc investigations and solutions as required from time to time. What You will need for this position Candidate must possess a High School Certificate Competent in Motor Mechanics 1-2 years of fleet maintenance experience preferred. Associates or Technical degree in Motor Mechanics would be advantageous Hands-On Fleet Industry Experience is a must Strong customer service and organisational skills required Attention to detail is compulsory Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred Key Metrics Time bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot) Projection preparation for repairs (Tyres, Suspension, aesthetic, electricals & Battery) Collation of all data and aligned team to resolve issues Timely closure of Repair complains Handle team of On Road support Workshop overview coordination for Issue vehicle or stock in WS more than 4 days GMS/7 DAYS Accidents Guidance / decision for insurance claim vs repairs Coordination with RSA/Towing Crane for workshop allotment Geography wise. Guidance / decision for insurance claim vs repairs if claim then Claim Intimation documentation,Workshop visits . Coordination with workshop/Surveyor on daily status Insurance Google sheet updates Daily report on claims About the team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership.
All areas in Bengaluru/Bangalore Region
INR 0.3 - 0.35 Lacs P.A.
Remote
Full Time
Within 2 years you can become the Owner of your Car. Key Responsibilities: Minimum 50 completed trips per week Minimum 50 online hours weekly on the Uber app Valid driver’s license and commercial driving badge (as per local regulations) Smartphone with internet access Good knowledge of city routes and traffic patterns Customer-friendly and professional behaviour
All areas in Hyderabad Region
INR 0.3 - 0.35 Lacs P.A.
Remote
Full Time
Within 2 years you can become the Owner of your Car. Key Responsibilities: Minimum 50 completed trips per week Minimum 50 online hours weekly on the Uber app Valid driver’s license and commercial driving badge (as per local regulations) Smartphone with internet access Good knowledge of city routes and traffic patterns Customer-friendly and professional behaviour
All areas in Mumbai Metropolitan Region
INR 0.25 - 0.35 Lacs P.A.
Remote
Full Time
Within 2 years you can become the Owner of your Car. Key Responsibilities: Minimum 50 completed trips per week Minimum 50 online hours weekly on the Uber app Valid driver’s license and commercial driving badge (as per local regulations) Smartphone with internet access Good knowledge of city routes and traffic patterns Customer-friendly and professional behaviour
Mumbai, Hyderabad, Bengaluru
INR 2.5 - 4.0 Lacs P.A.
Work from Office
Full Time
About Moove Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector. About the Role As a Customer Success Executive at Moove, you will play a key role in ensuring our clients' satisfaction and success. Your responsibilities will include building strong relationships with customers, understanding their needs, and proactively addressing any issues or concerns. You will work closely with cross-functional teams to deliver solutions, provide product insights, and contribute to the overall growth of client accounts. This role offers an exciting opportunity to foster client engagement, promote retention, and contribute to the continuous improvement of Moove's products and services. What youll be doing Monitoring drivers performance. Conducting daily check-in on drivers’ pulse. Supporting drivers. Solving driver's issues while drivers are in transit. Receiving inbound calls from drivers. Making outbound calls to drivers. Conducting driver survey. Compiling data from drivers survey Accountability of all Moove vehicles Ensuring that drivers obey rules and regulations as laid down by the company. Ensuring that drivers get the right information from the company. What you will need for this position Degree in any discipline. 1-year experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of Microsoft Suites (Excel). Ability to manage people. The candidate must possess an eye for details. Key Metrics Daily retention targets as % of return walkins Weekly churn targets Daily Ticket resolutions for DPs basis physical and remote interactions Daily Driver performance basis supply hour and trip targets of the city Daily helping DPs increase earnings if SH is at optimal level, monitored via week on week DP earnings Overall DP portfolio monitoring basis allocated count of DPs
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
About Moove Moove is building the world’s largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive. Moove’s growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations now spanning 19 cities across 6 continents - Africa, Asia, Europe, North America, South America, and the Middle East - Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders, including Waymo and Uber. Moove is transforming mobility to make it safer, more efficient and accessible to all, while providing economic opportunities and supporting skills development in the mobility sector. Guaranteed Job | Free Training | No Bike Cost | Start Your Career in the UAE Moove is hiring delivery riders for Dubai! If you have a valid driver’s license in India and dream of working in the UAE, this is your chance. We offer a hassle-free path to a guaranteed job with great support and no upfront bike costs. What We Offer: Earn 6.5 AED per order No bike cost – Ride the company’s vehicle Maintenance covered by Moove – You just ride! UAE Bike Driving License Training – Provided (recoverable after you start earning) Visa & Insurance – Fully taken care of Accommodation during training – Free stay while you learn Guaranteed job after training Contract duration: 2 Years No air ticket or food allowance Who Can Apply: Anyone with a valid UAE motorbike license Willing to relocate to Dubai (air travel cost to be borne by the candidate) Ready to undergo training for UAE bike license Start your journey towards a stable, rewarding job in Dubai with Moove! Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
Remote
Full Time
About Moove At Moove AV, we’re on a mission to make the world safer by enabling autonomy in transportation. Partnering with industry leaders like Waymo, we’re redefining fleet management and driving the commercialisation of autonomous vehicles. We’re expanding globally and seeking passionate, innovative professionals to join our journey. If you’re ready to be at the forefront of cutting-edge technology and help make mobility safer, more efficient, and accessible, we want to hear from you! About The Role As a Customer Success Executive at Moove, you will play a key role in ensuring our clients' satisfaction and success. Your responsibilities will include building strong relationships with customers, understanding their needs, and proactively addressing any issues or concerns. You will work closely with cross-functional teams to deliver solutions, provide product insights, and contribute to the overall growth of client accounts. This role offers an exciting opportunity to foster client engagement, promote retention, and contribute to the continuous improvement of Moove's products and services. What You’ll Be Doing Monitoring drivers’ performance. Conducting daily check-in on drivers’ pulse. Supporting drivers. Solving driver's issues while drivers are in transit. Receiving inbound calls from drivers. Making outbound calls to drivers. Conducting driver survey. Compiling data from drivers survey Accountability of all Moove vehicles Ensuring that drivers obey rules and regulations as laid down by the company. Ensuring that drivers get the right information from the company. What you will need for this position Degree in any discipline. 1-year experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of Microsoft Suites (Excel). Ability to manage people. The candidate must possess an eye for details. Key Metrics Daily retention targets as % of return walkins Weekly churn targets Daily Ticket resolutions for DPs basis physical and remote interactions Daily Driver performance basis supply hour and trip targets of the city Daily helping DPs increase earnings if SH is at optimal level, monitored via week on week DP earnings Overall DP portfolio monitoring basis allocated count of DPs. About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
About Moove At Moove AV, we’re on a mission to make the world safer by enabling autonomy in transportation. Partnering with industry leaders like Waymo, we’re redefining fleet management and driving the commercialisation of autonomous vehicles. We’re expanding globally and seeking passionate, innovative professionals to join our journey. If you’re ready to be at the forefront of cutting-edge technology and help make mobility safer, more efficient, and accessible, we want to hear from you! About The Role The Sales & Onboarding Executive role at Moove is a pivotal position responsible for driving the company's growth by acquiring and onboarding new customers. This role combines the skills of a dynamic salesperson and a meticulous onboarding specialist. The Sales & Onboarding Executive will engage with potential customers, understand their needs, and present Moove's innovative solutions. Additionally, they'll lead the onboarding process, ensuring a smooth transition for customers as they adopt the platform. This role demands strong communication, relationship-building, and project management skills to effectively bring new clients into the Moove ecosystem while maintaining high satisfaction levels. What You’ll Be Doing Deliver 100% satisfaction, in-person support to our drivers. Walk drivers through onboarding and all of the tools to be successful Help brand the Moove name and get drivers excited Stay on top of Moove policies and procedures Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards. Welcome and greet customers delightfully. Accurately describe Moove’s product features and benefits to drivers. Ensure all onboarded drivers are transferred to the Moove Fleet account. Resolve driver related issues. Work with the City Fleet Manager in building harmonious relations between drivers. Build driver funnel dashboard for new driver acquisition across various channels Manage driver referral and incentive schemes. Manage driver agency relationships to ensure they met company KPIs.What you will need for this position A Bachelor’s degree in any field such as sales, marketing, operations or any related fields. A minimum of 2 years of experience in operations, supply chain, logistics or marketplace experience in the mobility or tech industry. Excellent communication skills. Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organisation and externally. Must be customer service-centric. Must possess basic administration skills. Ability to work independently, with little or no supervision. Ability to work in a fast-paced environment. Key Metrics Sign up of X number of drivers daily with security deposit 75% conversion from lead gen to conversion with deposit First trip to first month trip target to be mapped to performance Executive to Driver Partner (DP) knowledge transfer about Moove rentals to be monitored and evaluated basis DP first few weeks of performance Sign up incentives to be tiered basis 1st trip to 200th trip Preferrable diversity/ female candidates About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Show more Show less
Mumbai, Maharashtra, India
Not disclosed
On-site
Full Time
About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role The Sales & Onboarding Executive role at Moove is a pivotal position responsible for driving the company's growth by acquiring and onboarding new customers. This role combines the skills of a dynamic salesperson and a meticulous onboarding specialist. The Sales & Onboarding Executive will engage with potential customers, understand their needs, and present Moove's innovative solutions. Additionally, they'll lead the onboarding process, ensuring a smooth transition for customers as they adopt the platform. This role demands strong communication, relationship-building, and project management skills to effectively bring new clients into the Moove ecosystem while maintaining high satisfaction levels. What You’ll Be Doing Deliver 100% satisfaction, in-person support to our drivers. Walk drivers through onboarding and all of the tools to be successful Help brand the Moove name and get drivers excited Stay on top of Moove policies and procedures Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards. Welcome and greet customers delightfully. Accurately describe Moove’s product features and benefits to drivers. Ensure all onboarded drivers are transferred to the Moove Fleet account. Resolve driver related issues. Work with the City Fleet Manager in building harmonious relations between drivers. Build driver funnel dashboard for new driver acquisition across various channels Manage driver referral and incentive schemes. Manage driver agency relationships to ensure they met company KPIs.What you will need for this position A Bachelor’s degree in any field such as sales, marketing, operations or any related fields. A minimum of 2 years of experience in operations, supply chain, logistics or marketplace experience in the mobility or tech industry. Excellent communication skills. Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organisation and externally. Must be customer service-centric. Must possess basic administration skills. Ability to work independently, with little or no supervision. Ability to work in a fast-paced environment. Key Metrics Sign up of X number of drivers daily with security deposit 75% conversion from lead gen to conversion with deposit First trip to first month trip target to be mapped to performance Executive to Driver Partner (DP) knowledge transfer about Moove rentals to be monitored and evaluated basis DP first few weeks of performance Sign up incentives to be tiered basis 1st trip to 200th trip About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About Moove Moove is building the world’s largest fleet and best-in-class technologies that power mobility platforms. Its flagship Drive-to-Own (DTO) product democratises access to vehicle ownership with a revolutionary revenue based financing model, enabling underserved mobility entrepreneurs to thrive. Moove’s growth has been fuelled by its global Uber partnership and support of leading investors and lenders, including Uber, Mubadala, BlackRock, MUFG, and many others. With operations now spanning 19 cities across 6 continents - Africa, Asia, Europe, North America, South America, and the Middle East - Moove continues to expand its offerings through strategic acquisitions and partnerships with industry leaders, including Waymo and Uber. Moove is transforming mobility to make it safer, more efficient and accessible to all, while providing economic opportunities and supporting skills development in the mobility sector. Guaranteed Job | Free Training | No Bike Cost | Start Your Career in the UAE Moove is hiring delivery riders for Dubai! If you have a valid driver’s license in India and dream of working in the UAE, this is your chance. We offer a hassle-free path to a guaranteed job with great support and no upfront bike costs. What We Offer: Earn 6.5 AED per order No bike cost – Ride the company’s vehicle Maintenance covered by Moove – You just ride! UAE Bike Driving License Training – Provided (recoverable after you start earning) Visa & Insurance – Fully taken care of Accommodation during training – Free stay while you learn Guaranteed job after training Contract duration: 2 Years No air ticket or food allowance Who Can Apply: Anyone with a valid UAE motorbike license Willing to relocate to Dubai (air travel cost to be borne by the candidate) Ready to undergo training for UAE bike license Start your journey towards a stable, rewarding job in Dubai with Moove! Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
Remote
Full Time
About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role As a Customer Success Executive at Moove, you will play a key role in ensuring our clients' satisfaction and success. Your responsibilities will include building strong relationships with customers, understanding their needs, and proactively addressing any issues or concerns. You will work closely with cross-functional teams to deliver solutions, provide product insights, and contribute to the overall growth of client accounts. This role offers an exciting opportunity to foster client engagement, promote retention, and contribute to the continuous improvement of Moove's products and services. What You’ll Be Doing Monitoring drivers’ performance. Conducting daily check-in on drivers’ pulse. Supporting drivers. Solving driver's issues while drivers are in transit. Receiving inbound calls from drivers. Making outbound calls to drivers. Conducting driver survey. Compiling data from drivers survey Accountability of all Moove vehicles Ensuring that drivers obey rules and regulations as laid down by the company. Ensuring that drivers get the right information from the company. What you will need for this position Degree in any discipline. 1-year experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of Microsoft Suites (Excel). Ability to manage people. The candidate must possess an eye for details. Key Metrics Daily retention targets as % of return walkins Weekly churn targets Daily Ticket resolutions for DPs basis physical and remote interactions Daily Driver performance basis supply hour and trip targets of the city Daily helping DPs increase earnings if SH is at optimal level, monitored via week on week DP earnings Overall DP portfolio monitoring basis allocated count of DPs. About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership. Show more Show less
Hyderabad, Telangana, India
Not disclosed
Remote
Full Time
About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role As a Customer Success Executive at Moove, you will play a key role in ensuring our clients' satisfaction and success. Your responsibilities will include building strong relationships with customers, understanding their needs, and proactively addressing any issues or concerns. You will work closely with cross-functional teams to deliver solutions, provide product insights, and contribute to the overall growth of client accounts. This role offers an exciting opportunity to foster client engagement, promote retention, and contribute to the continuous improvement of Moove's products and services. What You’ll Be Doing Monitoring drivers’ performance. Conducting daily check-in on drivers’ pulse. Supporting drivers. Solving driver's issues while drivers are in transit. Receiving inbound calls from drivers. Making outbound calls to drivers. Conducting driver survey. Compiling data from drivers survey Accountability of all Moove vehicles Ensuring that drivers obey rules and regulations as laid down by the company. Ensuring that drivers get the right information from the company. What you will need for this position Degree in any discipline. 1-year experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of Microsoft Suites (Excel). Ability to manage people. The candidate must possess an eye for details. Key Metrics Daily retention targets as % of return walkins Weekly churn targets Daily Ticket resolutions for DPs basis physical and remote interactions Daily Driver performance basis supply hour and trip targets of the city Daily helping DPs increase earnings if SH is at optimal level, monitored via week on week DP earnings Overall DP portfolio monitoring basis allocated count of DPs. About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role The Sales & Onboarding Executive role at Moove is a pivotal position responsible for driving the company's growth by acquiring and onboarding new customers. This role combines the skills of a dynamic salesperson and a meticulous onboarding specialist. The Sales & Onboarding Executive will engage with potential customers, understand their needs, and present Moove's innovative solutions. Additionally, they'll lead the onboarding process, ensuring a smooth transition for customers as they adopt the platform. This role demands strong communication, relationship-building, and project management skills to effectively bring new clients into the Moove ecosystem while maintaining high satisfaction levels. What You’ll Be Doing Deliver 100% satisfaction, in-person support to our drivers. Walk drivers through onboarding and all of the tools to be successful Help brand the Moove name and get drivers excited Stay on top of Moove policies and procedures Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards. Welcome and greet customers delightfully. Accurately describe Moove’s product features and benefits to drivers. Ensure all onboarded drivers are transferred to the Moove Fleet account. Resolve driver related issues. Work with the City Fleet Manager in building harmonious relations between drivers. Build driver funnel dashboard for new driver acquisition across various channels Manage driver referral and incentive schemes. Manage driver agency relationships to ensure they met company KPIs.What you will need for this position A Bachelor’s degree in any field such as sales, marketing, operations or any related fields. A minimum of 2 years of experience in operations, supply chain, logistics or marketplace experience in the mobility or tech industry. Excellent communication skills. Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organisation and externally. Must be customer service-centric. Must possess basic administration skills. Ability to work independently, with little or no supervision. Ability to work in a fast-paced environment. Key Metrics Sign up of X number of drivers daily with security deposit 75% conversion from lead gen to conversion with deposit First trip to first month trip target to be mapped to performance Executive to Driver Partner (DP) knowledge transfer about Moove rentals to be monitored and evaluated basis DP first few weeks of performance Sign up incentives to be tiered basis 1st trip to 200th trip About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
About Moove At Moove AV, we’re on a mission to make the world safer by enabling autonomy in transportation. Partnering with industry leaders like Waymo, we’re redefining fleet management and driving the commercialisation of autonomous vehicles. We’re expanding globally and seeking passionate, innovative professionals to join our journey. If you’re ready to be at the forefront of cutting-edge technology and help make mobility safer, more efficient, and accessible, we want to hear from you! About The Role The Field Sales Executive role at Moove is a pivotal position responsible for driving the company's growth by acquiring and onboarding new customers. This role combines the skills of a dynamic salesperson and a meticulous onboarding specialist. The Field Sales Executive will engage with potential customers, understand their needs, and present Moove's innovative solutions. Additionally, they'll lead the onboarding process, ensuring a smooth transition for customers as they adopt the platform. This role demands strong communication, relationship-building, and project management skills to effectively bring new clients into the Moove ecosystem while maintaining high satisfaction levels. What You’ll Be Doing Deliver The candidate should be a local resident and well-versed with city maps. The candidate should be a local resident and well-versed with city maps. The candidate should be a local resident and well-versed with city maps. The candidate must be willing to work full-time in a field-based role. Walk drivers through onboarding and all of the tools to be successful Help brand the Moove name and get drivers excited Stay on top of Moove policies and procedures Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards. Welcome and greet customers delightfully. Accurately describe Moove’s product features and benefits to drivers. Ensure all onboarded drivers are transferred to the Moove Fleet account. Resolve driver related issues. Work with the City Fleet Manager in building harmonious relations between drivers. Build driver funnel dashboard for new driver acquisition across various channels Manage driver referral and incentive schemes. Manage driver agency relationships to ensure they met company KPIs.What you will need for this position A Bachelor’s degree in any field such as sales, marketing, operations or any related fields. A minimum of 1 years of experience in operations, supply chain, logistics or marketplace experience in the mobility or tech industry. Excellent communication skills. Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organisation and externally. Must be customer service-centric. Must possess basic administration skills. Ability to work independently, with little or no supervision. Ability to work in a fast-paced environment. Key Metrics Sign up of X number of drivers daily with security deposit 75% conversion from lead gen to conversion with deposit First trip to first month trip target to be mapped to performance Executive to Driver Partner (DP) knowledge transfer about Moove rentals to be monitored and evaluated basis DP first few weeks of performance Sign up incentives to be tiered basis 1st trip to 200th trip [to be completed by hiring manager] About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Show more Show less
Gurgaon, Haryana, India
Not disclosed
On-site
Full Time
About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role The Sales & Onboarding Executive role at Moove is a pivotal position responsible for driving the company's growth by acquiring and onboarding new customers. This role combines the skills of a dynamic salesperson and a meticulous onboarding specialist. The Sales & Onboarding Executive will engage with potential customers, understand their needs, and present Moove's innovative solutions. Additionally, they'll lead the onboarding process, ensuring a smooth transition for customers as they adopt the platform. This role demands strong communication, relationship-building, and project management skills to effectively bring new clients into the Moove ecosystem while maintaining high satisfaction levels. What You’ll Be Doing Deliver 100% satisfaction, in-person support to our drivers. Walk drivers through onboarding and all of the tools to be successful Help brand the Moove name and get drivers excited Stay on top of Moove policies and procedures Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards. Welcome and greet customers delightfully. Accurately describe Moove’s product features and benefits to drivers. Ensure all onboarded drivers are transferred to the Moove Fleet account. Resolve driver related issues. Work with the City Fleet Manager in building harmonious relations between drivers. Build driver funnel dashboard for new driver acquisition across various channels Manage driver referral and incentive schemes. Manage driver agency relationships to ensure they met company KPIs.What you will need for this position A Bachelor’s degree in any field such as sales, marketing, operations or any related fields. A minimum of 2 years of experience in operations, supply chain, logistics or marketplace experience in the mobility or tech industry. Excellent communication skills. Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organisation and externally. Must be customer service-centric. Must possess basic administration skills. Ability to work independently, with little or no supervision. Ability to work in a fast-paced environment. Key Metrics Sign up of X number of drivers daily with security deposit 75% conversion from lead gen to conversion with deposit First trip to first month trip target to be mapped to performance Executive to Driver Partner (DP) knowledge transfer about Moove rentals to be monitored and evaluated basis DP first few weeks of performance Sign up incentives to be tiered basis 1st trip to 200th trip About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership. Show more Show less
Gurgaon, Haryana, India
Not disclosed
Remote
Full Time
About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role As a Customer Success Executive at Moove, you will play a key role in ensuring our clients' satisfaction and success. Your responsibilities will include building strong relationships with customers, understanding their needs, and proactively addressing any issues or concerns. You will work closely with cross-functional teams to deliver solutions, provide product insights, and contribute to the overall growth of client accounts. This role offers an exciting opportunity to foster client engagement, promote retention, and contribute to the continuous improvement of Moove's products and services. What You’ll Be Doing Monitoring drivers’ performance. Conducting daily check-in on drivers’ pulse. Supporting drivers. Solving driver's issues while drivers are in transit. Receiving inbound calls from drivers. Making outbound calls to drivers. Conducting driver survey. Compiling data from drivers survey Accountability of all Moove vehicles Ensuring that drivers obey rules and regulations as laid down by the company. Ensuring that drivers get the right information from the company. What you will need for this position Degree in any discipline. 1-year experience in customer care/support roles. Experience in the transportation industry is an added advantage. Proficient in the use of Microsoft Suites (Excel). Ability to manage people. The candidate must possess an eye for details. Key Metrics Daily retention targets as % of return walkins Weekly churn targets Daily Ticket resolutions for DPs basis physical and remote interactions Daily Driver performance basis supply hour and trip targets of the city Daily helping DPs increase earnings if SH is at optimal level, monitored via week on week DP earnings Overall DP portfolio monitoring basis allocated count of DPs. About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role The Sales & Onboarding Executive role at Moove is a pivotal position responsible for driving the company's growth by acquiring and onboarding new customers. This role combines the skills of a dynamic salesperson and a meticulous onboarding specialist. The Sales & Onboarding Executive will engage with potential customers, understand their needs, and present Moove's innovative solutions. Additionally, they'll lead the onboarding process, ensuring a smooth transition for customers as they adopt the platform. This role demands strong communication, relationship-building, and project management skills to effectively bring new clients into the Moove ecosystem while maintaining high satisfaction levels. What You’ll Be Doing Deliver 100% satisfaction, in-person support to our drivers. Walk drivers through onboarding and all of the tools to be successful Help brand the Moove name and get drivers excited Stay on top of Moove policies and procedures Register new drivers, and review accurate drivers’ information while ensuring compliance with Moove standards. Welcome and greet customers delightfully. Accurately describe Moove’s product features and benefits to drivers. Ensure all onboarded drivers are transferred to the Moove Fleet account. Resolve driver related issues. Work with the City Fleet Manager in building harmonious relations between drivers. Build driver funnel dashboard for new driver acquisition across various channels Manage driver referral and incentive schemes. Manage driver agency relationships to ensure they met company KPIs.What you will need for this position A Bachelor’s degree in any field such as sales, marketing, operations or any related fields. A minimum of 2 years of experience in operations, supply chain, logistics or marketplace experience in the mobility or tech industry. Excellent communication skills. Excellent interpersonal and presentation skills, with the ability to communicate effectively (written and oral) with others at all levels of the organisation and externally. Must be customer service-centric. Must possess basic administration skills. Ability to work independently, with little or no supervision. Ability to work in a fast-paced environment. Key Metrics Sign up of X number of drivers daily with security deposit 75% conversion from lead gen to conversion with deposit First trip to first month trip target to be mapped to performance Executive to Driver Partner (DP) knowledge transfer about Moove rentals to be monitored and evaluated basis DP first few weeks of performance Sign up incentives to be tiered basis 1st trip to 200th trip About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment. EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership. Show more Show less
Hyderabad, Telangana, India
Not disclosed
On-site
Full Time
About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role As a Maintenance Executive at Moove , you will be an integral part of our operations, ensuring the optimal functioning and upkeep of our assets. Your role will involve overseeing maintenance schedules, conducting inspections, and coordinating repairs to guarantee the safety and reliability of our equipment and facilities. Collaborating with a dedicated team, you will contribute to the seamless operation of our services, upholding Moove's standards of efficiency and quality. This position offers an opportunity to showcase your technical expertise while playing a key role in maintaining our commitment to excellence. What You’ll Be Doing Coordinate, schedule, and audit vehicle maintenance repairs, to include preventative, mechanical, and electrical repairs to the fleet. Take calls from suppliers seeking authorization to conduct maintenance and repairs. Scrutinise supplier quotes to ensure optimal pricing in each market and ensure that maintenance being done is valid and appropriate Ensure quality, compliance, and safety of Moove's assets Control and monitor repair costs (parts and labour) in line with the maintenance fund Negotiate goodwill claims from OEM for repairs that are just outside of the warranty parameters Process the Insurance claims in line with Policy requirements and report on them effectively as and when required Ensure that all Insurance claims are completed expediently and vehicles brought back to operation in the minimum timeframe Build, Manage, Measure, and Maintain relationships with Suppliers and Repair outlets to ensure that uptime of Fleet is maximised Continuous Improvement mindset with respect to processes and systems to create efficiencies and synergies Ad Hoc investigations and solutions as required from time to time. What you will need for this position Candidate must possess a High School Certificate Competent in Motor Mechanics 1-2 years of fleet maintenance experience preferred. Associates or Technical degree in Motor Mechanics would be advantageous Hands-On Fleet Industry Experience is a must Strong customer service and organisational skills required Attention to detail is compulsory Proficiency with computers including Microsoft Office; Google Office Suite and web-based applications preferred Key Metrics Time bound fleet inspection and report generation as per plan checklist (Only if in our Parking lot ) Projection preparation for repairs ( Tyres, Suspension, aesthetic, electricals & Battery) Collation of all data and aligned team to resolve issues Timely closure of Repair complains Handle team of On Road support Workshop overview coordination for Issue vehicle or stock in WS more than 4 days GMS/7 DAYS Accidents Guidance / decision for insurance claim vs repairs Coordination with RSA/Towing Crane for workshop allotment Geography wise. Guidance / decision for insurance claim vs repairs if claim then Claim Intimation documentation,Workshop visits . Coordination with workshop/Surveyor on daily status Insurance Google sheet updates Daily report on claims. About The Team Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make cities better. Moove is strongly committed to diversity within its community. The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic. Show more Show less
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