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0.0 - 5.0 years
1 - 2 Lacs
Ghaziabad, New Delhi, Delhi / NCR
Work from Office
Service engineer - field at ghaziabad, UP Qualification- Diploma mechanical or electronics Exp- fresher can apply Salary- 15k- 20k Bike required
Posted 4 months ago
2.0 - 3.0 years
2 - 3 Lacs
Coimbatore
Work from Office
Responsibilities: * Manage warranty claims from receipt to resolution * Administer warranties through entire product lifecycle * Analyze warranty data for trends & improvements * Handle spare parts requests & deliveries Food allowance Health insurance Annual bonus Provident fund
Posted 4 months ago
1.0 - 2.0 years
1 - 2 Lacs
Baramati
Work from Office
Role & responsibilities Warranty Claim Settlement Interdepartmental Coordination PDI , FSC , Warrenty data entry MIS Preparation Preferred candidate profile Strong Knowledge about Automobile / Vehicle Fluency English and Hindi computer Litercy Specially in MIS office and digital platform
Posted 4 months ago
8.0 - 12.0 years
3 - 4 Lacs
Raigarh
Work from Office
Claims Management, Warranty Administration ,Ensuring customer satisfaction by addressing warranty-related concerns and providing clear communication regarding coverage and processes.
Posted 4 months ago
15.0 - 20.0 years
10 - 20 Lacs
Chennai
Work from Office
Job Description: We are seeking a highly experienced Service & Quality Manager with a strong background in the auto component industry to lead our service and customer quality teams. The ideal candidate will have at least 15+ years of experience in the service field, with a minimum of 3-4 years in a leadership role. This role requires expertise in managing customer quality, warranty processes, and product improvements, with a deep understanding of the automotive service industry. Key Responsibilities: Lead the service team to manage customer quality and field warranty management for automotive components. Collaborate with OEM service and quality teams to ensure high standards of customer ser...
Posted 4 months ago
1.0 - 4.0 years
3 - 5 Lacs
Chennai
Work from Office
Roles and Responsibilities Manage warranty claims from receipt to resolution, ensuring timely and efficient processing. Coordinate with customers, and internal teams to resolve issues related to warranty claims. Conduct thorough inspections of vehicles to determine eligibility for warranty coverage. Maintain accurate records of all warranty-related activities, including claims received, processed, and resolved. Provide excellent after-sales support to customers by resolving their queries and concerns in a professional manner. Desired Candidate Profile 1-4 years of experience in automobile service or after-sales support with expertise in warranty administration. Diploma/B.Tech/B.E. degree in ...
Posted 4 months ago
7.0 - 12.0 years
9 - 14 Lacs
Hyderabad
Work from Office
Job Summary: We are seeking a highly skilled SAP SM (Service Management) Consultant with expertise in SAP HANA to support and enhance our SAP Service Management processes. The ideal candidate should have hands-on experience in SAP SM module configurations, integrations with S/4HANA, and end-to-end service management processes . Key Responsibilities: SAP SM Implementation & Support: Configure, customize, and enhance SAP SM functionalities in an S/4HANA environment. Business Process Analysis: Work closely with business stakeholders to analyze service processes and recommend best practices. Integration with SAP Modules: Collaborate with SD, MM, PM, and FI/CO teams for seamless integration. Inci...
Posted 4 months ago
10.0 - 14.0 years
13 - 18 Lacs
Pune
Work from Office
We at Marquardt India are looking for Deputy Manager for Customer Quality role at Pune location. Role & responsibilities :- - Handling Zero KM issue with at customer place - Perform ICA and Monitoring - Root cause analysis and 8D marking and review with customer - Partner to the customer in all quality aspects -Communicate quality problems to the customer and start necessary measures and actions immediately and check effectiveness of the corrective action process -Implement special measures and actions if needed -Interdisciplinary definition and adjustment of corrective actions -Setup of quality improvement programs -Quality meeting at customer -Customer communication -Monitor Supplier score...
Posted 4 months ago
1.0 - 6.0 years
0 - 3 Lacs
Vijayawada, Guntur, Bhimavaram
Work from Office
Role & responsibilities * Process warranty claims on a timely basis * Reconciles all warranty receivables with payments * Follows up on payment of outstanding claims * Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of Preferred candidate profile
Posted 4 months ago
7.0 - 12.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Warranty Manager is responsible for overseeing the entire warranty function for commercial vehicles, ensuring compliance with manufacturer guidelines, minimizing warranty costs, improving operational efficiency, and enhancing customer satisfaction. This role will lead the development and implementation of warranty policies and systems, manage warranty audits, and coordinate with service centers, suppliers, and internal teams. Key Responsibilities: Warranty Policy Management Define and implement warranty policies and procedures aligned with OEM standards. Periodically review and update warranty guidelines in response to product changes or customer feedback. Warranty Claim Administration Monit...
Posted 4 months ago
2.0 - 3.0 years
5 - 8 Lacs
Bengaluru
Work from Office
Job Summary: We are seeking a highly organized and detail-oriented Service Planner to manage warranty claims and customer care activities. The successful candidate will be responsible for ensuring timely and efficient processing of warranty claims, coordinating with customers and dealers, and providing excellent customer care. Key Responsibilities: Warranty Claim Planning: Plan and process warranty claims, ensuring accurate and timely submission and approval. Customer Care: Coordinate with customers and dealers to resolve issues and provide excellent customer care. Scheduling: Schedule warranty repairs and maintenance activities, ensuring efficient use of resources. Communication: Communicat...
Posted 5 months ago
2.0 - 7.0 years
4 - 6 Lacs
Manesar
Work from Office
Role & responsibilities Role & responsibilities Process and validate warranty claims from service centers and dealers. Ensure claims comply with company policies and guidelines. Develop and enforce warranty policies and procedures. Work closely with service teams, dealerships, and suppliers for warranty-related issues. Provide training to service teams on warranty procedures and claim submission. Assist customers with warranty-related concerns and escalations. Track and report warranty trends, failure rates, and claim patterns. Prepare periodic reports for senior management on warranty performance. Recommend process improvements based on data insights. Education: Bachelor's degree in Mechani...
Posted 5 months ago
2.0 - 5.0 years
2 - 4 Lacs
Pimpri-Chinchwad, Bhosari MIDC
Work from Office
Sharayu Toyota Leading Dealer for Toyota passenger cars across RoM and Goa require dynamic and result-oriented professionals for our business outlets at Pune (Tathawade, PCMC, West Pune & Pune District). Roles and Responsibilities: Greet customers and offer excellent customer service from intake to release of their vehicles Determine and diagnose car issues based on customer description and vehicle condition Translate customer-reported problems to actionable work orders for technicians to complete Order necessary parts from suppliers and double-check that they are delivered to technicians Ensure that automotive work provided to customers meets company quality standards Invoice and collect pa...
Posted 5 months ago
10.0 - 15.0 years
6 - 10 Lacs
Bangalore/Bengaluru
Work from Office
First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and...
Posted 5 months ago
4.0 - 8.0 years
1 - 4 Lacs
Ghaziabad
Work from Office
Manage warranty claims from receipt to resolution, ensuring timely and accurate processing. Develop and maintain relationships with dealerships, customers, and internal stakeholders to resolve issues promptly. knowledge of DMS
Posted 5 months ago
10.0 - 15.0 years
6 - 10 Lacs
Gurugram
Work from Office
Job Title: Warranty Analyst Seeking Applicants with a Background in Automotive OEM Industry The Warranty Analyst will be responsible for analyzing warranty claims and assisting in the management of warranty policies and processes. This role involves reviewing warranty claims for accuracy, ensuring compliance with company policies, and collaborating with various departments to enhance warranty operations. The analyst will also provide insights and reports to management regarding warranty trends, costs, and potential areas for improvement. Key Responsibilities: - Review and analyze warranty claims to identify patterns and trends in product performance. - Collaborate with cross-functional teams...
Posted 5 months ago
3.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
Role & responsibilities Gathering all the Reported Warranty / Out of Warranty claims from Technical Support teams in the countries in South East Asia Zone which are Controlled from India. Process the data as per the set process for Warranty claim processing as per China and UK. Maintain the rolling sheet for warranty claim process and update on regular basis. Generate Warranty Ref. No. for tracking and customer feedback. Confirm back to Country Technical teams and customer on the acknowledgement of Claim Received. Receive and follow through for Inspection of the faults and update on the required spare parts from Thailand Repair Team. Provide timely order information to Operations team for sp...
Posted 5 months ago
1 - 6 years
2 - 3 Lacs
Mumbai
Work from Office
SUMMARY Warranty Claims Processor Job Summary We are in search of a Warranty Claims Processor to uphold the quality and service standards of the Warranty Claims processing team in alignment with the contracted Service Level Agreement. The ideal candidate will be accountable for examining warranty claims, facilitating recovery, and assigning appropriate responsibilities, as well as formulating and executing strategies to improve operational efficiencies. Location and Shift Timings Work Location : Airoli, Navi Mumbai Shift Timings : 12.30 PM- 10 PM & 7.00 AM to 4.30 PM WFH / WFO : Hybrid Responsibilities Develop and execute strategies to improve operational efficiencies Examine warranty claims...
Posted 5 months ago
2 - 7 years
2 - 4 Lacs
Ernakulam, Muvattupuzha
Work from Office
Job Title: Warranty Executive/Incharge Company Overview: Autobahn Trucking Corporation, a subsidiary of Nippon Group, is one of Kerala's largest privately-owned companies, specializing in the automotive sector. Established in 2012 and we have expanded across Kerala, Maharashtra, and Goa. With over 2,000 + employees, our professionally managed team drives innovation and excellence in automotive trading and services. Role: We are seeking a skilled Warranty Executive/Incharge to manage warranty processes, ensure customer satisfaction, and maintain compliance with manufacturer guidelines. The role involves coordinating warranty claims, liaising with stakeholders, and supporting our service opera...
Posted 5 months ago
1 - 4 years
0 - 1 Lacs
Chennai
Work from Office
Urgentvacancyforexpcandidates Worklocation@omr Qualification-DiplomainAutomobile/Mechanical Expcandidatesmust ExpinAutomobile/InternshipexpinAutomobilemust GoodengwithHindi/Telugu/Malayalamismandatory FordetailspingHRSwetha-9952798409(call/watsapp)
Posted 5 months ago
3 - 5 years
1 - 2 Lacs
Bhilai, Raipur
Work from Office
Service Advisor is responsible for recording the service needs of the customers and ensuring that the vehicles are delivered on time after completion of all repair works as per the RO. Deliver high customer satisfaction CSI as per OEM Parameters, Required Candidate profile • Should be receptive and an excellent listener, Must exhibit customer friendly attitude. • Possess good communication skills. Be a proactive person. Knowledge of automobile working essential.
Posted 5 months ago
5 - 8 years
4 - 9 Lacs
Nasik, Sinnar
Work from Office
Role & responsibilities Effective complaint management for wastewater pumps Responsible for on time complaint closure Complaint/commissioning coordination with end customer and ASC Managing field service coordinators and daily complaint monitoring till closure Root cause analysis of complaints & Identify scope of improvement with data analysis Provide technical support to Field service team as required Booking & Execution of spares for warranty complaints Support to PM&PS for product/process improvement Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Arranging Technical Trainings for Wastewater Product Group Warranty & Service agre...
Posted 5 months ago
8 - 12 years
6 - 12 Lacs
Nasik, Sinnar
Work from Office
Role & responsibilities Effective complaint management for standard industrial pumps Responsible for on time complaint closure for standard industrial pumps Managing field service coordinators and daily monitoring of complaint till closure Root cause analysis of complaints & Identify scope of improvement with effective data analysis Provide technical support to Field service team as required. Booking & Execution of spares for warranty complaints. Support to PM&PS for product/process improvement Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Arranging Technical Trainings for Industrial Product Group Warranty & Service agreements wi...
Posted 6 months ago
7 - 12 years
6 - 10 Lacs
Bengaluru
Work from Office
First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and...
Posted 6 months ago
0.0 - 5.0 years
2 - 4 Lacs
mumbai, mumbai (all areas)
Work from Office
1. Conducting surveys in field and assessment of loss. 2. Coordinating with insured for claim documents & processing. 3. Monitor the process flow of allotted claims from registration to settlement. 4. Coordinating with repairer on settlement and payment reconciliation. 5. Building relationship with internal and external customer Education - Diploma, BE -Mechanical/Automobile
Posted Date not available
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