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SAP SM Professional

SAP SM Professional

Enterprise Minds

5 - 10 years

4 - 8 Lacs

hyderabad

Posted:None| Platform:

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Skills Required

repair warranty claims order management stakeholder management sap hana abap dictionary sap customer service sap module sap cloud platform change management customer support sap s hana sd ui sap fiori bapi after sales service abap pm

Work Mode

Work from Office

Job Type

Full Time

Job Description

  Job Summary:
We are seeking a highly skilled SAP SM (Service Management) Consultant with expertise in SAP HANA to support and enhance our SAP Service Management processes. The ideal candidate should have hands-on experience in SAP SM module configurations, integrations with S/4HANA, and end-to-end service management processes .

  Key Responsibilities:
SAP SM Implementation & Support: Configure, customize, and enhance SAP SM functionalities in an S/4HANA environment.
Business Process Analysis: Work closely with business stakeholders to analyze service processes and recommend best practices.
Integration with SAP Modules: Collaborate with SD, MM, PM, and FI/CO teams for seamless integration.
Incident & Change Management: Troubleshoot issues, provide resolutions, and implement process improvements.
Enhancements & Upgrades: Work on system upgrades, migration to HANA, and deployment of new features.
User Training & Documentation: Conduct end-user training and prepare functional documentation.

  Required Skills & Qualifications:
Experience: Minimum 5+ years in SAP SM with hands-on exposure to SAP HANA/S/4HANA.
Technical Expertise: Strong understanding of Service Order Management, Warranty Claims, Service Contracts, and Repair Processing.
Integration Knowledge: Good knowledge of SD, MM, PM, and CS modules.
SAP HANA Experience: Experience in SAP S/4HANA migration or implementation is preferred.
Analytical & Problem-Solving
Skills:

Ability to troubleshoot issues and optimize business processes.
Communication: Strong verbal and written communication skills for stakeholder management.

Preferred Skills (Nice to Have):
Experience with Fiori/UI5 apps related to SAP SM.
Knowledge of ABAP debugging and BAPI enhancements.
Experience in SAP Cloud Platform (BTP) integrations.
Certification in SAP S/4HANA Service Management is a plus.

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SAP SM Professional