2040 Customer Complaints Jobs - Page 38

Roles and Responsibilities International Domestic Call Centre Email/Chat/Voice About the Role We are looking for an enthusiastic individual to join our company who will act as a liaison between our company and its current and potential customers. An ideal candidate should be able to accept ownership for effectively solving customer issues, complaints, and queries while keeping customer satisfaction as an utmost priority. Responsibilities Manage inbound calls, chats, and emails. Manage tickets and update customer information in the database during and after each call. Maintain a database of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Act as a liaison between the delivery team, customers, and vendors. Engage in problem-solving and process improvement. Develop strategies to ensure judicial usage of resources and timely delivery. Manage KYC and documentation of customers for smooth order processing. . NO target based calling Desired Candidate Profile Domestic and International call Center WhatsApp number 9781021114 No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Perks and Benefits Salary 15000 to 35000 and incentive 1 lakh

Answer incoming calls & address customer queries Provide product/service information clearly Record call details & maintain customer records Resolve complaints or escalate them when needed Ensure a positive customer experience on every call Required Candidate profile Good communication skills in [language(s)] Basic computer knowledge Ability to handle calls with patience and professionalism Previous experience in a call center/inbound process is a plus

Handle outbound calls in a voice process, addressing customer queries, concerns, and requests professionally. Flexibility to work in day and night shifts as required. HSC qualification or equivalent educational background. Required Candidate profile Strong customer service orientation with a focus on delivering exceptional service. Ability to work from the office and adhere to established work schedules. Freshers are welcome to apply Perks and benefits Salary+Attractive Incentives

Role- Customer Specliest 1-3 Yr Exp Into Into customer Handling Any Graduate CTC- Up to 5.5 LPA WFO Location - Bangalore 5 Days working 2 days off both side Cab Shift- US Interview - Virtual For more info contact : HR Haider - 9256424833

Job Title: Assistant Manager - Quality Assurance Job Description: We are looking for an experienced and highly motivated Quality Manager to lead and manage the complete quality function both in-house and at the customer end. Key Responsibilities: Handle the entire Quality Department independently both internal and customer-facing. Manage and coordinate Customer Audits, System Audits, and ensure timely Quality Approvals. Implement and maintain robust Quality Management Systems (QMS) and Integrated Management Systems (IMS). Drive and monitor business quality KPIs, ensuring alignment with customer expectations. Lead activities related to PPAP, APQP, and 8D methodologies. Continuously improve quality processes, compliance, and documentation. Must-Have Skills: Quality Assurance Quality Management System (QMS) IMS PPAP APQP G8D Education: B.Tech/B.E

Should have in depth knowledge of ISO 9001, ISO14001, & ISO 45001 standards. Certified internal auditor / Lead Auditor will be an added advantage. Proficiency in GD&T and engineering drawing standards. Knowledge about manufacturing processes / work experience in chemical etching process , electroplating , mechanical stamping, furnace operations etc Should have detailed knowledge on process validation , feasibility study and part qualification methods. Collaborate with CFT to support new part development , process improvement, and risk management. Sound knowledge of risk assessments, PRD, CP, FMEA, and RCA (5 Why, 8D problem solving, Fishbone Diagram, and Pareto Analysis). Ability to perform and interpret tolerance analysis , SPC & measurement system evaluations . Lead a Team of 10-15 quality technicians and 3-5 quality engineers Train and mentor IQC & IPQC teams and promote quality culture and continuous improvement . Documentation - Creating and maintaining quality documentation, standardization and creating and developing quality business processes and systems Monitor quality KPIs , analyse trends, and report findings to the reporting manager. Take appropriate corrective actions on time to prevent recurrence. Responsible for conducting Inhouse QMS & Process Audits periodically as per the schedule. Lead and coordinate internal and external audits (supplier) , ensuring timely closure of non-conformities. Oversee calibration and validation of equipment, including master gauges, ensuring traceability and accuracy. Manage internal / external customer complaints , conduct a detailed root cause analysis , and implement corrective and preventive actions (CAPA) on time. Excellent leadership, communication, and analytical skills. Proficiency in MS office, ERP/MES systems , quality management software, data analysis. Understanding of industry specific regulatory standards and safety requirements (eg, ISO, CE, UL, RoHS, REACH), is an added advantage. Education and Experience Required : Engineering in Mechanical with minimum 7-10yrs of work experience in Quality assurance is desired. Experience of working in stamping, chemical etching or electroplating industry is preferred. Responsible for handling end to end quality assurance, quality control and quality management systems.

AVC:SYK - Unit Manger - Wealth INTERNAL USAGE: No. of Vacancies: 1 Manager: AVC:SKY - Regional Head Is a Team leaderYes Team Size: 7-8 Grade: SM/AVP Business: Retail Banking Department: Axis Virtual Centre Sub-Department: SKY Location: Gurgaon, Bangalore, Pune, Mumbai, Chennai About Axis Virtual Centre Axis Virtual Centre engages with Axis Banks customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. About the Role Team Lead Affluent virtual RM is responsible for managing a team of Virtual Relationship Managers and drive productivity and revenue goals for the team . Virtual Team lead has to effectively collaborate with the RM team for building synergy . He is responsible for ensuring engagement across products, Liabilities, assets, Forex , wealth business and driving thrust on cross sell . Key Responsibilities To ensure VRM is engaging with all his customers regularly and are meeting their revenue goals . Daily monitoring of call flow and volumes for the team . Conduct supervisory review to increase team productivity . Aid the team in their problem area like objection handling , product features, pitching etc Identifying trainings gaps for team and get the same organized with the help of the relevant teams . Ensuring all compliance procedures are strictly followed and satisfactory audits are achieved Ensuring minimal customer complaints and ensuring a good NPS score . Lead , coach mentor team regarding sales targets , service expectation, policies and procedures , products and systems . training and motivating the team for overachieving the assigned revenue targets . . Deepening customer relationships through best in class cm service . Qualifications Post graduate from a recognized institute 8- 15 years in a relevant role/ BFSI sector AMFI , IRDA PMS certified Role Proficiencies: Knowledge of industry, technology, marketing, and product trends Knowledge of regulatory guidelines and norms Good communication (both verbal and written) skill in both English and the local language Ability to manage complex client situations Ability to manage risk and uncertainty for self and team within a dynamic priority-setting environment Ability to handle pressure and meet deadlines

Organize and Co-ordinate of daily routine function of the department. Job Responsibilities: Co-ordinationregistration & In-patient /out-patient billing for consultation & investigation/sadmission telephone handlingreports handling. Coordinating for various types of health check up. Analyze the Customer Complaints and suggestions and ensuring remedial implementation. Conducting orientation programs for all the freshly joined staffs in the hospital. Take care of the patients appointments and communicate with them about the same. Guide patients with the information they want and provide the help needed. Convey the consultation timings and explain about their secretaries and appointment process. Read people for discomfortimpatience and anxiety and know how to manage them. Deal with all internal patient related matters under the guidance of the HOD. Coordinate with other department personnel and ensure smooth functioning of the place of work allotted. To solve the patients problem if anyto the extent possible. Co-ordinate with various departments to get the reports on time. Prepare the patients file replete with all the patient records ie Sonographypathologyetc Any other work assigned by the superiors from time to time. Attend to all internal departmental problems and report to HOD Any other work assigned by the concerned doctors from time to time. Candidate Requirements: Able to work accurately and with minimal supervision. Ability to comprehend written instructions given by the related departmental personnel. Ability to plan & organize ones work schedule effectively. Speaking and listening are essential requirements to understand and carry out the instructions given by the supervisors and other related departmental personnel. Affinity to work in team. Enthusiasm.

Berger Paints India Ltd ( British Paints Div ) is looking for Key Account Manager to join our dynamic team and embark on a rewarding career journey A Key Account Manager (KAM) is responsible for:1 Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty 2 Identifying new business opportunities 3 Negotiating contracts and agreements with key customers 4 Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met 5 Monitoring and analyzing customer feedback to identify areas of improvement 6 Managing and resolving customer complaints and issues 7 Staying up-to-date with industry trends, competition and market changes 8 Achieving sales targets and reporting on sales activities and progress The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management A deep understanding of the industry and market they are serving is also desirable

About Max Life Insurance Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Companys website a t www.maxlifeinsurance.com We Stand for Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization s ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. "Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity." KEY RESPONSIBILITIES- Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls.

Nuage Edtech (Focus Edumatic PVT LTD) is looking for Customer Support Executive ( Voice Process ) to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team

HyperVerge Technologies Pvt. Ltd is looking for Key Account Manager to join our dynamic team and embark on a rewarding career journey A Key Account Manager (KAM) is responsible for:1 Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty 2 Identifying new business opportunities 3 Negotiating contracts and agreements with key customers 4 Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met 5 Monitoring and analyzing customer feedback to identify areas of improvement 6 Managing and resolving customer complaints and issues 7 Staying up-to-date with industry trends, competition and market changes 8 Achieving sales targets and reporting on sales activities and progress The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management A deep understanding of the industry and market they are serving is also desirable

Max Life Insurance Company Limited is looking for Associate Rakshak Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Max Life Insurance Company Limited is looking for Senior Rakshak Manager to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Development and implementation of a strategic plan of Medical Education in the different therapeutic areas Collaborative working with ISM, Marketing & Medical Affairs in devising and agreeing the strategic goals and framework of the AMI program in country. Implementation of a series of tactics designed to advance HCP education of and experience with Allergan products under the AMI program. 30% Development and distribution of scientific and clinical material Creation and adaptation of centrally approved scientific and clinical content for training materials to be used in In Country Educational Workshops involving local HCPs. Periodic monitoring of market trends and competitive landscape to assess the need for revisions to the current scientific and clinical training materials. 15% Advancement and implementation of a trainer development program Conduct a strategic mapping of in country trainer expertise and interests. Collaborative working with ISM, and in country contacts to identify new trainers. Development of a deployment plan to partner with appropriate trainers for key clinical and scientific projects (including but not limited to podium presentations, training events and media). Update the development curriculum to offer advancement to our trainers and meet their needs for continuous up-skilling and new learnings 20% Measuring effectiveness of AMI Program Ensure accurate and regular measurement of relevant business outputs from the delivery of the AMI Training Program with presentation to relevant stakeholders as appropriate. Critically reviewing, benchmarking of, and modification of the current format of delivery of the AMI Program, to ensure the delivery of an industry leading Medical Education Program. 10% Maintain current knowledge of current and future Allergan products Maintains an in depth understanding of current and future Allergan products Maintains a broad knowledge of relevant competitor current products and pipeline products. 10% Support in key initiatives for patient and physician programs Ensure all scientific content is in accordance with our key messages and compliance requirements Work closely with marketing and country manager to ensure proper development of these marketing initiatives from medical content and value. 15% Qualifications Education and Experience Science based background. Experience in the pharmaceutical & device industry, and /or fields related to training. Able to understand the clinical and scientific aspects of the therapeutic areas Comfortable discussing scientific data and clinical techniques with senior clinicians and colleagues Focusing on performance - ensuring accountability and driving results Building collaborative relationships Acting as an Owner - using resources and making decisions in the best interest of the company Excellence Focused - demonstrating passion and commitment to turning strategy into reality; driving results by focusing on prioritization, continuous improvement and innovation Influencing - persuading others to follow a path; can negotiate to win Inquisitive - showing curiosity; asking questions, and challenging the status quo to make strong decisions Open and Authentic - self-aware of impact on others, presents genuine self to form relationships, and magnifies diversity of markets, people and perspectives to drive business outcomes in an inclusive manner Optimistic - has a positive outlook; aligns with business needs and has a can-do attitude Talent Magnet - identifies and invests in people; amplifies strengths to build the best talent Excellent analytic and problem-solving skills Excellent organizational skills Very strong interpersonal skills Excellent command of spoken English and preferably confident in at least one other relevant language Willingness to travel on a frequent basis Reliable and swift in communication High level of personal accountability and self-motivation Essential Skills, Experience, and Competencies Customer Focus: Ability to build trust (CUSTOMER FOCUS) Planning and Organizing: Ability to work under pressure and be flexible to change (INNOVATION / IMPACT) Initiating Action and Gaining Commitment: High level of initiative with excellent influencing skills (COLLABORATION / IMPACT) Building Trust: Strong listening and communication skills, high energy (PEOPLE and PASSION) Continuous Improvement: Demonstrate innovation and ability to drive continuous improvement (INNOVATION) Passion for Results: Driven execution focus (IMPACT) Takes personal responsibility for and demonstrates a high level of understanding of and adherence to the applicable internal policies, including but not limited to our Code of Ethics and Business Conduct and other policies applicable to your job, and external laws and regulations governing your activities. Exhibits high business ethics standard in dealing with internal and external stakeholders, including dealing with others honestly and openly, showing accountability, being reliable and trustworthy and being loyal to the company. Completes all required compliance and ethics related training within required timelines. Encourages a high level of understanding of and adherence to compliance and ethics amongst colleagues and third parties. Fully co-operates in any internal and external audits, investigations and inspections. Should intake customer complaints, collect as much information as possible, and then forward to Quality Assurance department without fail

FOR ONLY TEST PURPOSE Customer Support Executive We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team. Customer Support Executive Requirements: A bachelor s degree in administration or a related field. A minimum of 3 years experience. Excellent interpersonal and written and oral communication skills. Ability to lead a team. Knowledge of CRM systems. Computer skills. Knowledge of mediation and conflict resolution techniques is preferable. Job Category: Customer Support Executive Job Type: Full Time Job Location: ZIrakpur Apply for this position Full Name * Email * Phone * Cover Letter * Upload CV/Resume * Upload CV/Resume * Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

Customer Support Social Media Escalation Process Job Location: Bangalore (Work from Office) Job Description: We are hiring Customer Support Executives for our Social Media Escalation Process . The ideal candidate should have prior experience in handling customer escalations via social platforms and must possess strong communication skills in English and Hindi . Key Responsibilities: Handle escalated customer queries/complaints received through social media channels Provide timely, empathetic, and effective resolutions Coordinate with internal teams for issue resolution Maintain records of all escalated interactions and follow-ups Required Experience: Minimum 6 months of experience in Customer Support with exposure to escalation handling Educational Qualification: Minimum 12th pass Language Requirements: Fluency in English and Hindi is mandatory Shift & Working Days: Day Shifts 6 Days Working , 1 day rotational off Salary: CTC: 35,000 per month Take Home: 30,000 per month Contact for Interview: Kamya 9084148502

With reference to your profile on Naukri.com portal, we are contacting you to share a better job opportunity for the role of Virtual Assistant with our own organization, Virtual Employee based in Noida. COMPANY PROFILE: Virtual Employee Pvt Ltd (Leading offshore company in Delhi NCR with a global presence) Website: www.virtualemployee.co.in We are looking for Virtual Assistant for our Pan India office. No of positions: Multiple Exp: 3+ years Education: Any Graduate. Work timings: Rotational Shift (Flexile as per requirement) Work location: Kolkata / Indore /Jaipur / Lucknow/ Chandigarh/Mohali/ Dehradun /Bangalore/Chennai/Pune/Ahemdabad/Mumbai/ Kerala & Bhuwaneshwar. No of days working: 5 Days Working. Currently Remote Later WFO. Job Description We are looking for a Customer Service Virtual Assistant to provide exceptional support to our customers. The ideal candidate should possess strong communication skills, problem-solving abilities, and a customer-first mindset to ensure a smooth and positive experience for clients. Key Responsibilities Customer Support & Communication: Respond to customer inquiries via phone or email in a timely and professional manner. Provide accurate information about products, services, and company policies. Maintain a friendly, helpful, and customer-focused tone in all interactions. Issue Resolution & Troubleshooting: Address and resolve customer complaints and concerns efficiently. Escalate complex issues to the appropriate team when necessary. Follow up with customers to ensure their concerns are fully resolved. Order & Account Management: Process orders, returns, refunds, and exchanges in accordance with company policies. Track shipments and provide customers with real-time updates. Assist customers with account setup, modifications, and troubleshooting. CRM & Data Entry: Maintain and update customer records in CRM systems such as Zendesk, HubSpot, or Salesforce. Log customer interactions and support tickets for seamless follow-ups. Follow-ups & Customer Retention: Send follow-up emails or messages to enhance customer satisfaction. Gather customer feedback and report key pain points to improve service quality. Offer proactive solutions to enhance the customer experience and retention. Administrative Support: Prepare customer service reports and performance summaries. Mandatory Skills Minimum of 3 years of experience in Customer Service - Voice Process, with a strong ability to handle inquiries, resolve issues, and ensure smooth day-to-day processes. Experience is serving international customers (Majorly US & UK) is a must. Good written and spoken English skills with a neutral accent and should be able to express well and effectively. Intermediate proficiency in MS Office, particularly Excel and PowerPoint (Knowledge of creating macros, using pivot tables, and creating PowerPoint presentations in MS Office). Solid understanding of popular social media platforms like LinkedIn, Facebook, and Instagram, with the ability to post content, engage with users, and assist in basic platform management. Good To Have Skills Conduct online research to gather accurate information and valuable insights on various topics, ensuring relevance and reliability. Candidates having US or UK accents will be preferred. Knowledge about commonly used CRMs such as Monday.com, Salesforce, HubSpot, or Zendesk, with the ability to navigate and perform basic tasks efficiently. Knowledge in basic graphic design tools like Canva or similar tools. Basic Knowledge of AI Tools such as ChatGPT, Gemini, or similar tools. Work Schedule Shift timings and weekly offs will be based on client requirements and business needs. Candidates should be flexible to work in any shift, including morning, afternoon, evening, or night, as per business requirements. While replying do not change the subject of email. Regards, Neelam Singh | HR -Recruitment Virtual Employee Private Limited Mobile: 8178338819 Email: neelamsingh@virtualemployee.com | Web: www.VirtualEmployee.co.in

Job description We have a walk in interview, on coming 1st July to 2nd July and Tuesday and Wednesday at -Theobroma Outlet-B8, Ground Floor, Ardee Mall, Ardee City, Wazirabad, Sector 52, Gurugram, Haryana 122003 Looking for Shift Managers To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operations time. To check with the kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, and AC temperature at the commencement of shift To keep the service stations well equipped with an adequate number of cutlery, crockery, water jugs, napkins, etc To promote and upsell the special menus and services To check the uniforms, and grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurant's cleanliness and hygiene Coordinate daily Front of the House and Back of the House restaurant operations Deliver superior service and maximize customer satisfaction Respond efficiently and accurately to customer complaints Regularly review product quality and research new vendors Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Estimate future needs for goods, kitchen utensils, and cleaning products Ensure compliance with sanitation and safety regulations Manage the restaurant's good image and suggest ways to improve it Control operational costs and identify measures to cut waste Create detailed reports on weekly, monthly, and annual revenues and expenses Promote the brand in the local community through word-of-mouth and restaurant events Recommend ways to reach a broader audience (e.g. discounts and social media ads) Train new and current employees on proper customer service practices Implement policies and protocols that will maintain future restaurant operations Coordinate with Front Office, Kitchen, etc regarding special events and execution of the same To maintain the inventory of all the items of the restaurant and to report shortage or loss of the items if any To take feedback about customer satisfaction levels and to compile the guest history regarding their preferences, special requirements, etc To approve the store requisitions of the various items required at the restaurant To comply with all health and safety regulations To maintain the log book and to make necessary entries for further prompt action To approve leaves of the team members To prepare the duty roster of the team members of the restaurant To conduct the training for team members as per the training calendar Role & responsibilities Job Location -Gurgaon

Key Responsibilities: Conduct daily briefings with the SLM and OP teams appreciate good work, address issues, and update them on new information. Ensure all team members are informed about the days appointments, consultant availability, specialties, and any new offers. Be present in OP areas during peak hours to monitor flow and support operations. Personally oversee VIP arrangements as per individual requirements. Take rounds in all OPDs, especially during peak times; ensure cleanliness and a welcoming environment. Ensure customers are comfortable at all times, and that delays are handled proactively in line with standards. Track SLM conversions, bed bookings, and follow-ups. Oversee conversions for all health check packages. Supervise all internal marketing events to maximize productivity and engagement. Meet consultants regularly, work closely with them, and stay updated on their requirements. Share customer feedback with respective doctors on a regular basis. Monitor customer complaints, ensure adherence to the escalation matrix and TATs, and personally follow up to ensure issue closure. Coordinate with the Corporate team for all unit-level activities and quality improvement initiatives. Ensure adherence to all SOPs and departmental compliance for certifications, audits, and award assessments. Ensure accuracy and timely submission of all standard reports (daily, monthly). Take regular rounds; meet all patients and their attendants to ensure their well-being. Track reported issues and ensure timely closure as per defined TATs; expedite any pending concerns. Ensure self and team are well-groomed and maintain discipline and decorum at all times. Lead the implementation of the Service Vision, ensuring every service experience creates customer delight. Personally engage with customers to enhance their experience and fulfill expectations. Offer actionable suggestions to improve service offerings, based on real-time observations and feedback.

Job Description 1 Promoting Digital Products 2 Achieving Revenue Targets of Digital Products 3 Training to Customers on Digital Products 4 Training and Developing Channel for Digital Product Sales and Service 5 Attending customer complaints and meeting important customers 6. Handle critical complaints of Zone and guiding team to resolve them. Schedule: Full-time Req: 009H0J

Job description The Energy business line of Vaisala is working to speed the adoption of wind and solar power around the world through better and more cost effective measurement technologies and information services. We are now looking for a Sales Manager for Renewable Energy Business. In this position the focus region is India and you would be working from our New Delhi India location. Your main responsibility is to be part of the team tasked with developing and growing the sales of Vaisala Renewable Energy business in your region. This role includes prospecting, investigation, consultative selling and assisting our development teams in creating a better offering for our customers. This role requires a highly motivated self-driven person who is willing to work in fast changing conditions. Key responsibilities of the role include: Sell Vaisala suite of Weather Resource Data Tools, Consulting Services and Measurement Equipment to the Renewable Energy market comprised of OEM, IPP and Financial Institutions. Manage assigned Key Accounts in your territory Create and Implement the sales strategy to win new customers Achieving sales budget and Gross Margin targets. To be successful in this role, we re seeking for a candidate with the following qualifications: Strong knowledge of the Renewable Energy (wind and solar) market specifically in the areas of Resource Assessment, Resource Measurement and Renewable Energy production forecasting. 8 years of consultative selling experience with minimum 5 years of successful sales track record in the Renewable Energy sector Knowledge of contract practices for consulting services and capital equipment sales. Good networking and influencing skills Willingness to travel Fluent English You are an outstanding Sales Manager with unstoppable drive. You are competitive by nature with ability to win. You always put the customer first. You also understand that the good co-operation with different stakeholders is a must. Further Information: We offer a challenging work environment in a growing business with competitive compensation and benefits. At Vaisala the successful candidate will have the opportunity to work with interesting, motivated, and professional people within an organization that strongly supports personal growth and continued development. Please submit your application with cover letter, resume/CV and salary request by filling the online application form by June 20, 2017. Industry Electrical/Electronic Manufacturing and Renewables & Environment Employment type Full-time Experience Mid-Senior level Job function Sales Meet Vaisala Media Company Vaisala has been predicting the unpredictable for over 80 years. We are a global leader in weather and industrial measurements, and our technologies can be found in demanding environments from hospitals, national parks and data centers to airports and wind farms all over the world, and beyond, as even the Mars Rover Curiosity is equipped with our sensors. Vaisala plays an invisible yet indispensable role in people s lives worldwide by providing a range of innovative, high-quality solutions and services we simply could not do without. Headquartered in Finland, the company employs 1,600 professionals worldwide and is listed on the NASDAQ OMX Helsinki. Related posts: 35 0 0 Editor - EQ Int'l Media Network Related Posts

Job description The Energy business line of Vaisala is working to speed the adoption of wind and solar power around the world through better and more cost effective measurement technologies and information services. We are now looking for a Sales Manager for Renewable Energy Business. In this position the focus region is India and you would be working from our New Delhi India location. Your main responsibility is to be part of the team tasked with developing and growing the sales of Vaisala Renewable Energy business in your region. This role includes prospecting, investigation, consultative selling and assisting our development teams in creating a better offering for our customers. This role requires a highly motivated self-driven person who is willing to work in fast changing conditions. Key responsibilities of the role include: Sell Vaisala suite of Weather Resource Data Tools, Consulting Services and Measurement Equipment to the Renewable Energy market comprised of OEM, IPP and Financial Institutions. Manage assigned Key Accounts in your territory Create and Implement the sales strategy to win new customers Achieving sales budget and Gross Margin targets. To be successful in this role, we re seeking for a candidate with the following qualifications: Strong knowledge of the Renewable Energy (wind and solar) market specifically in the areas of Resource Assessment, Resource Measurement and Renewable Energy production forecasting. 8 years of consultative selling experience with minimum 5 years of successful sales track record in the Renewable Energy sector Knowledge of contract practices for consulting services and capital equipment sales. Good networking and influencing skills Willingness to travel Fluent English You are an outstanding Sales Manager with unstoppable drive. You are competitive by nature with ability to win. You always put the customer first. You also understand that the good co-operation with different stakeholders is a must. Further Information: We offer a challenging work environment in a growing business with competitive compensation and benefits. At Vaisala the successful candidate will have the opportunity to work with interesting, motivated, and professional people within an organization that strongly supports personal growth and continued development. Please submit your application with cover letter, resume/CV and salary request by filling the online application form by June 20, 2017. Industry Electrical/Electronic Manufacturing and Renewables & Environment Employment type Full-time Experience Mid-Senior level Job function Sales Meet Vaisala Media Company Vaisala has been predicting the unpredictable for over 80 years. We are a global leader in weather and industrial measurements, and our technologies can be found in demanding environments from hospitals, national parks and data centers to airports and wind farms all over the world, and beyond, as even the Mars Rover Curiosity is equipped with our sensors. Vaisala plays an invisible yet indispensable role in people s lives worldwide by providing a range of innovative, high-quality solutions and services we simply could not do without. Headquartered in Finland, the company employs 1,600 professionals worldwide and is listed on the NASDAQ OMX Helsinki. Related posts: 35 0 0 Editor - EQ Int'l Media Network Related Posts

Job description The Energy business line of Vaisala is working to speed the adoption of wind and solar power around the world through better and more cost effective measurement technologies and information services. We are now looking for a Sales Manager for Renewable Energy Business. In this position the focus region is India and you would be working from our New Delhi India location. Your main responsibility is to be part of the team tasked with developing and growing the sales of Vaisala Renewable Energy business in your region. This role includes prospecting, investigation, consultative selling and assisting our development teams in creating a better offering for our customers. This role requires a highly motivated self-driven person who is willing to work in fast changing conditions. Key responsibilities of the role include: Sell Vaisala suite of Weather Resource Data Tools, Consulting Services and Measurement Equipment to the Renewable Energy market comprised of OEM, IPP and Financial Institutions. Manage assigned Key Accounts in your territory Create and Implement the sales strategy to win new customers Achieving sales budget and Gross Margin targets. To be successful in this role, we re seeking for a candidate with the following qualifications: Strong knowledge of the Renewable Energy (wind and solar) market specifically in the areas of Resource Assessment, Resource Measurement and Renewable Energy production forecasting. 8 years of consultative selling experience with minimum 5 years of successful sales track record in the Renewable Energy sector Knowledge of contract practices for consulting services and capital equipment sales. Good networking and influencing skills Willingness to travel Fluent English You are an outstanding Sales Manager with unstoppable drive. You are competitive by nature with ability to win. You always put the customer first. You also understand that the good co-operation with different stakeholders is a must. Further Information: We offer a challenging work environment in a growing business with competitive compensation and benefits. At Vaisala the successful candidate will have the opportunity to work with interesting, motivated, and professional people within an organization that strongly supports personal growth and continued development. Please submit your application with cover letter, resume/CV and salary request by filling the online application form by June 20, 2017. Industry Electrical/Electronic Manufacturing and Renewables & Environment Employment type Full-time Experience Mid-Senior level Job function Sales Meet Vaisala Media Company Vaisala has been predicting the unpredictable for over 80 years. We are a global leader in weather and industrial measurements, and our technologies can be found in demanding environments from hospitals, national parks and data centers to airports and wind farms all over the world, and beyond, as even the Mars Rover Curiosity is equipped with our sensors. Vaisala plays an invisible yet indispensable role in people s lives worldwide by providing a range of innovative, high-quality solutions and services we simply could not do without. Headquartered in Finland, the company employs 1,600 professionals worldwide and is listed on the NASDAQ OMX Helsinki. Related posts: 35 0 0 Editor - EQ Int'l Media Network Related Posts

Factory Operations: Establishing and implementation of all standard food safety parameters mandated by the internal quality policy company and regulatory authorities. Manage product quality during entire process flow, verify that all process control parameters are being followe'd and always documented. Inspect products and follow process from beginning to end to ensure all products met safe quality food standards. Enforce all company GMPs policies and procedures. Support the on-time release of finished products and raw materials and provide compliance guidance during regulatory inspections and corporate audits. Evaluate and approve raw materials and finished products, ensuring organizational and industrial guidelines and specifications we're followe'd. Maintain a culture of continuous improvement by identifying process improvement opportunities and work with the Quality Team to implement change. Will assist in conducting internal audits and manage audits by third-party inspectors. Will assist in data analysis and preparing reports on food quality status to relay to top management. Monitoring of all record keeping and retrieval of all records - tests, inspections, QC logs as per requirement. Managing quality executives/ trainees/ interns of the respective location. Customer complaint handling: Will assist cs team in review and respond to customer complaints and feed back to respective departments Will be in charge of doing RCA & corrective action for the quality complaints for respected geos, record keeping. Hub and Retail shop Operations: hub inspection/audit and carry out routine inspection/audit of the all the hubs/retail shop in the city. Will assist/conduct regular scheduled training for hub/retail shop staffs. Procurement Operations: documentation of all the suppliers and scheduling and conducting vendor audits. documentation of supplier performance evaluation. Will assist/conduct regular scheduled vendor improvement training for the approved suppliers Will assist in the implementation of food safety standards, quality programmes as mandated by the internal quality policy of the company and regulatory authorities with the supplier Laboratory: Will assist in the monitoring the microbiology laboratory and chemical tests to ensure all the tests are being done according to internal laid manual and required FSSAI and / or other applicable standards. Other Requirements: Work in shifts along with some travel required with occasional outstation travel for partner institution research programmes/ training field staff/ QA implementation/Vendor improvement program at different location or training purposes. Fieldtrip/Travel for the purpose of internal audits and supplier audit. Should be conversant in computer skills and Good English Language skills. Any other duties or deputation to meet the overall food safety and quality assurance objectives of the company.