5823 Customer Complaints Jobs - Page 36

Company Name:- Vyapar App Customer Experience-Inbound About Vyapar: Bengaluru We are a technology and innovation company in the fintech space, delivering business accounting software to Micro, Small & Medium Enterprises (MSMEs). With more than Five Million customers across 140 countries, we are one of the fastest growing companies in this space. We take the complexity out of invoicing, inventory management & accounting, making it so simple that small businesses can spend less time on manual bookkeeping and spend more time focusing on areas of business that matter. Responsibilities: Assist users via phone, email, and chat, providing guidance on software usage, resolving basic issues, and ensu...

Weare looking for young, high energy individuals with a passion for sales and forachieving aspirational targets Keyresponsibilities Understandcustomer needs and recommend suitable life insurance products to themAcquire new clients with the help of leadsprovided by the company and generate quality business revenue Actively cross sell / up sell products to thecompany s existing customers by identifying the customer needsProvide service to existing customers, solvetheir queries and concerns and ensure the quality of business is maintainedconsistently Generate fresh leads through cold calling and devisenew ways of widening customer base for revenue generation opportunities Acceptauthority of app...

ABFRL is looking for Store Manager to join our dynamic team and embark on a rewarding career journey Delivering excellent service to ensure high levels of customer satisfaction. Motivating the sales team to meet sales objectives by training and mentoring staff. Creating business strategies to attract new customers, expand store traffic, and enhance profitability. Hiring, training, and overseeing new staff. Responding to customer complaints and concerns in a professional manner. Ensuring store compliance with health and safety regulations. Developing and arranging promotional material and in-store displays. Preparing detailed reports on buying trends, customer requirements, and profits. Under...

Firstsource Solutions Ltd is looking for CSA to join our dynamic team and embark on a rewarding career journey Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team Disclaimer: This jo...

Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deteriorat...

Conduct timely allocation of portfolio to aligned vendors/NFTEs and conduct ongoing reviews to drive performance on the business targets through an extended team of field executives and callers Formulate tactical short term incentive plans for NFTEs to increase productivity and drive DRR Ensure various critical segments as defined by business are reviewed and performance is driven on them Ensure judicious use of hardship tools and adherence to the settlement waivers both on rate and value Conduct ongoing field visits on critical accounts and ensure proper documentation in Collect24 system of all field visits and telephone calls to customers Raise red flags in a timely manner basis deteriorat...

Position - Sr Engineer Customer Quality Location - Pirangut, Pune Experience - 4-8 Years Roles & Responsibility Experience in Customer Quality function and auto ancillaries sector. Hands on experience of handling measurements i.e. Instrument, Gauges, Equipment Knowledge of IATF 16949 and ISO 14001 Experience of utilization of Quality tools and benefits Analytical ability to resolve quality issues. Evaluation of Process capability and variations Knowledge of SPC, MSA, APQP: familiarity with KAIZEN, 7-step is expected. Knowledge of ERP / SAP system. PPAP and Process audits and approvals Note - Travelling is mandatory If interested kindly share updated CV on akankshak@hrworksindia.com OR Contac...

We are looking for a highly skilled and experienced Customer Relationship Manager to join our team at Shital Motors. The ideal candidate will have a strong background in customer relationship management and excellent communication skills. Roles and Responsibility Develop and implement effective customer relationship strategies to enhance customer satisfaction. Build and maintain strong relationships with customers to increase loyalty and retention. Identify and pursue new business opportunities to drive revenue growth. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze customer feedback and market trends to improve products and services. Provide except...

Role & responsibilities Act as the point of coordination between customers and internal teams for service operations. Receive, log, prioritize, and follow up on service calls and complaints, ensuring service teams are assigned in an efficient and timely manner. Use SAP Sales & Distribution (SD) module to track orders, service sales, invoicing, deliveries related to service parts and repairs. Maintain accurate customer master, service order creation, billing, and tracking through SAP SD. Monitor parts inventory and requisition spares as required; coordinate with logistics, purchasing teams, and stores to ensure timely availability of spare parts. Maintain service level agreement (SLA) complia...

Have good awareness of Corporates with entry point links in those corporates. Good Communication & Presentation Skills required since he will be focusing on core corporates for Digital Banking. Cross sells bank products to existing set of Corp Sal customers which are mapped. Handle Investment and Insurance requirements of clients Informs customers of new products or product enhancements to further expand the banking relationship. Coordinates with other group companies to provide awareness to our group company employees for our KOTAKJIFI products. Goes beyond the professional need of the customer by providing other products - enhancement of customer value Maintains complete relationship recor...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products You will work closely with internal teams and group companies to provide seamless access to ficial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication The role demands strong customer orientation, high energy, and a consultative...

• New Supplier assessment & Evaluation & conducting supplier systems & process audits. • Customer Complaint Handling and its related activities:- 8 - D Submission in case of any customer complaint Root Cause Analysis of Problem as per customer. Required Candidate profile • Customer Complaint Resolution • Supplier Assessment and Evaluation • Warranty Claim Management • PPAP Document Submission • OEM Customer Coordination • Quality Issue Resolution

We are seeking a dynamic and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have strong knowledge of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service. This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience. Acquire and expand relationships with High Net Worth indiv...

We are seeking a dynamic and experienced Elite Relationship Manager to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored banking solutions across liabilities and commercial assets. The ideal candidate will have strong knowledge of trade fice, commercial lending, and investment products, along with a passion for delivering exceptional customer service. This is a high-impact role that requires strategic thinking, excellent interpersonal skills, and the ability to coordinate across teams to deliver a seamless banking experience. Acquire and expand relationships with High Net Worth indiv...

We are looking for a proactive and customer-focused Service Manager to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Service Manager will also be responsible for team supervision, complaint resolution, and maintaining high service scores. Manage and improve service scores of the branchOversee day-to-day branch operations ensuring smooth functioningEnsure strict adherence to compliance, audit, and regulatory requirementsAuthorize and verify system inputs by SO/SDO/RO for customer transactions and service requestsManage branch lobby and cu...

As a Premier Relationship Manager in the Kotak 811 Digital Banking team, you will be responsible for acquiring and managing High Net Worth Individuals (HNIs) and delivering a superior banking experience through personalized engagement and product offerings. This role involves sourcing new customers, deepening existing relationships, and cross-selling a wide range of banking products. You will work closely with internal teams and group companies to provide seamless access to ficial solutions, conduct special sales initiatives, and ensure customer satisfaction through timely query resolution and proactive communication. The role demands strong customer orientation, high energy, and a consultat...

We are looking for a highly driven and customer-centric Platinum Relationship Manager to manage and grow relationships with High Net Worth (HNW) households. This role involves acquiring new clients, deepening existing relationships, and offering comprehensive banking solutions across liabilities, commercial assets, and third-party products. The ideal candidate will be self-motivated, energetic, and passionate about delivering personalized banking experiences. Develop and expand relationships with High Net Worth households for liabilities and commercial assets Ensure high levels of customer service and adherence to bank policies Cross-sell a wide range of banking products and services to deep...

Responsibility - Responsible for selling credit card to new to bank customers via team of sales executives-on field sales (Open market, Big corporates, Malls, Cinema halls, Petrol pump, Airport, Metro stations Railway Stations) Responsible for delivery of Daily/monthly credit card sales target of his/her team and also maintain the productivity of the team. The main the most important job is to find right candidates (Sales executives) for the team and getting the on boarded as per the norms by bank. Provide training to the new joiners before the hit the field and also to keep the existing team updated with banks latest sourcing policies. Daily product sales pitch refresher training to old new...

Assistant General Manager Location: Baddi, Himachal Pradesh, IN Company: Luminous Job Description - Productivity Improvement Improving the productivity level of the workers on a continuous basis by workmen s training and by bringing into use the standards of performance derived from work measurement studies etc. Troubleshooting / Problem Solving expertise. Based on RCA meetings identify long pending issues with Complex solutions and implement the same without business impact Ensure a safe working Environment. Ensure safe working environment for Employees working in plant through conducting safety audits, training to employees. Multiskilling of Operators and Supervisor Based on workload analy...

Functional Responsibilities Team Leadership and Management: Supervise and support the Area Office Customer Handling Executives. Provide guidance, training, and performance feedback to team members. Conduct regular team meetings to review performance, address issues, and share updates. Operational Oversight: Ensure smooth day-to-day operations of the area office. Monitor and analyze customer experience metrics to assess performance and identify areas for improvement. Implement and enforce standard operating procedures and best practices. Strategic Planning: Develop and execute strategies to improve customer service and operational efficiency. Set performance goals for the team and ensure they...

The role and responsibility will be as follows: You'll be the first line of defense when someone @s or DMs Stanza Living with a complaint or when a query lands directly with the founders. Track & Triage: Monitor social media (Instagram, X, LinkedIn, Facebook) for mentions, DMs, or reviews related to Stanza Living. Respond Smartly: Craft quick, clear, and empathetic responses that reflect Stanzas tone friendly, human, and on point. Handle Escalations: Route complex or high-priority issues to internal teams or the founders office — and follow up till it’s fixed. Keep Tabs: Maintain an escalation tracker and share weekly insights — what’s trending, what’s breaking, and what’s improving. Spot Tr...

*Resolving Customer grievances/complaints within given TAT *Addressing user issues related to bureau updates *Respond to Regulatory compliance with proper resolutions *Highlighting the legal issues to the corresponding team *Bridging the gap Required Candidate profile *Graduate with Grievance handling exp. *Should be 1.5 + yrs of exp. *Communication skills - English + any regional language mandatory except Hindi *Should understanding towards customer needs

Responsibilities: * Manage customer complaints * Ensure timely resolutions * Maintain high CSAT scores * Coordinate service requests * Collaborate with sales team on after-sales support

Role & responsibilities Spare parts wholesale achievement vs. target. CSI score improvement. Escalations closed within timelines. Service campaign completion rate. Dealer sales offtake performance. Drive spare parts wholesale sales to achieve targets. Ensure high CSI scores by improving service quality. Handle customer and dealer escalations efficiently. Lead service and recall campaign completion. Support dealer parts sales offtake targets. Preferred candidate profile Exhibit attention to detail. Demonstrate responsibility towards tasks. Ensure timely and thorough execution. Deep understanding of aftersales tools and systems. Maintain effective communication with internal teams and dealers....

Sr Sales Manager JPC REQ--Sr Sales Manager ---5+ YEARS--- BANGALORE/Mumbai--- Nitta corporation ---NEW Client --------Praveen yalamati Position Title:Senior Sales Engineer/Territory Sales Manager Reports to:BDM CE Basic Purpose & Function:As a member of the Sales team, responsible for supporting and growing Nittas business in the assignedterritory or region for Air Filter products.Responsibilities:To identify and develop a strategic relationship with senior management and develop new accounts To build awareness about NITTA products & solution in the market Manage new business inquiries to closure Work closely with multiple industries in the assigned geography Identify new business opportunit...