Position: QA Lead Experience: 5+ years Location: Bangalore Shift: Night Shift Employment Type: Full-Time Industry: Gaming / IT Services Function: Quality Assurance / Game Testing Role & responsibilities Supervise and lead a team of QA testers, assigning tasks, setting deadlines, and tracking progress. Build and maintain strong relationships with clients, acting as a trusted QA partner and point of contact. Handle people management tasks, including onboarding, training, mentoring, and performance evaluations. Collaborate with Product and Delivery Teams by reviewing game requirements and offering QA-focused feedback. Continuously monitor and optimize testing strategies by analyzing team productivity and refining test plans. Coordinate with QA Managers to estimate testing effort and ensure test cycles are completed on schedule. Coach and mentor team members to help them grow professionally and enhance testing standards. Prepare regular QA reports and documentation as per internal and client requirements. Preferred candidate profile 5+ years of experience in QA , including at least 1 - 2 years in a leadership or supervisory role . Strong understanding of game testing , test life cycle, and defect tracking. Proven expertise in test planning , test case management, and process optimization. Familiarity with bug tracking tools such as JIRA , Bugzilla , or similar platforms. Experience working in Agile/Scrum environments with cross-functional teams. Exceptional communication, coordination, and client management skills. Strong organizational skills with a keen eye for productivity and quality metrics . Ability to mentor junior QA professionals and foster a high-performance team culture. Passion for gaming and a deep understanding of game mechanics and QA challenges Interested candidates are requested to share their updated CV at below email: vijay.john@side.inc

Job Title: Senior Test Engineer Game QA Experience Required: 2 to 4 years Location: Bangalore Shift: Night Shift Employment Type: Full-Time Industry: Gaming / IT Services Department: Quality Assurance / Game Testing Overview We are looking for an experienced and detail-oriented Senior Test Engineer to join our Game QA team. The ideal candidate will have a strong background in game testing and quality assurance processes, with the ability to lead test planning and execution activities while mentoring junior team members. Role & responsibilities Conduct thorough testing of game features, functionality, and performance to identify defects and ensure a high-quality user experience. Create, manage, and execute comprehensive test plans and test cases based on project requirements. Perform bug vetting by reviewing reported issues, validating severity, and ensuring accurate documentation. Collaborate closely with QA Leads and development teams to report issues, verify fixes, and maintain clear communication throughout the QA cycle. Assist with onboarding and training new QA team members, providing guidance and support as needed. Participate in regular QA meetings and contribute to improving overall QA processes and efficiency. Take ownership of tasks and ensure they are completed within the defined timelines and quality standards. Perform additional QA-related tasks as assigned by the QA Lead. Preferred candidate profile 2 to 4 years of experience in game testing. Strong understanding of QA methodologies, bug lifecycle, and test planning. Hands-on experience with bug tracking tools (e.g., JIRA, Bugzilla, Mantis). Familiarity with different types of testing such as functional, regression, performance, and exploratory testing. Excellent communication and documentation skills. Ability to work independently and in a team environment. Passion for gaming and understanding of game mechanics and user experience. Interested candidates are requested to share their updated CV at below email: vijay.john@side.inc

The Quality Analyst is responsible for performing reviews/audits for email/chat/call transactions, publish weekly/monthly reports to highlight the areas of improvement. To be successful as a Quality Analyst, you should demonstrate strong attention to detail and have analytical and problem-solving abilities. Role and Responsibilities: The primary task of the quality analyst is transaction monitoring and providing actionable insights. Comprehensive documentation of every coaching opportunity. Share real-time feedback with the coach to ensure that corrective measures are taken. Participate in team huddles and share updates and best practices. Participate in calibration sessions and exchange ideas with team members to ensure that everyone is on the same page. Generate account specific Quality reports based upon predefined criteria and provide inputs to Operations. Supporting the Ops team with chats/tickets based on need. Publishing weekly/monthly reports based on the audits performed for the mentioned tenure. Participate in design of call monitoring formats and quality standards. Compile and track performance at team and individual level. Preferred candidate profile An analytical approach to spot and highlight areas of improvement. Good verbal, written, and interpersonal communication skills. Ability to utilize Microsoft applications, including Outlook, Word, Excel, and PowerPoint. Exceptional listening and analytical skills. Ability to manage time to meet multiple priorities and deadlines. Meticulous and Methodical approach in completing all deliverables. Familiarity with a variety of quality concepts, practices, and procedures. Ability to work well in a team environment. Dedication to providing exceptional customer service. Basic knowledge of Quality Management System.

Overview: We are seeking a detail-oriented and passionate Game Test Engineer to join our QA team. The role involves conducting comprehensive testing of game features, functionality, and performance to ensure high-quality gaming experiences. The ideal candidate will be responsible for executing test cases, identifying and documenting bugs using standard tracking tools, and collaborating closely with senior team members to meet project goals and deadlines. Role & responsibilities Conduct thorough testing of game features, functionality, and performance to identify defects and ensure overall quality. Execute test cases according to project requirements and deadlines. Document and track bugs using designated bug tracking tools, providing detailed descriptions and steps to reproduce. Perform additional tasks and responsibilities as assigned by the Senior Tester or QA Lead. Collaborate closely with developers, designers, and other QA team members to ensure alignment on quality standards. Provide timely and clear feedback on game performance, stability, and user experience. Participate in daily stand-ups and sprint reviews to report progress and raise quality concerns. Assist in creating and updating test documentation, including test cases, test plans, and user scenarios. Stay updated on new testing tools, techniques, and industry trends to contribute to continuous improvement. Preferred candidate profile Strong knowledge of QA methodologies and testing concepts (manual and functional testing). Minimum 1 year Experience in game testing across multiple platforms (mobile, PC, or console). Familiarity with bug tracking tools such as JIRA, Bugzilla, Mantis, or similar. Ability to write clear and concise bug reports with proper reproduction steps. Proficiency in executing test cases and documenting results effectively. Strong analytical and problem-solving skills with a keen eye for detail. Good communication skills to collaborate with cross-functional teams. Flexibility to work in night shifts and adapt to changing project requirements. Passion for gaming and understanding of game mechanics and user experience. Interested candidates are requested to share their updated CV at below email: vijay.john@side.inc