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Shining Stars Institution & travels
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Customer Care Executive

Customer Care Executive

Shining Stars Institution & travels

0 - 5 years

1 - 2 Lacs

lucknow

Posted:4 days ago| Platform:

Apply

Skills Required

bpo customer care inbound process voice customer service pressure handling solving queries icse fresher cse telecalling isc domestic process cca handling customer queries cce problem solving voice process cbse communication skills ccr cra calls calling customer handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

We do not charge any fees for providing job opportunities.

Location:

About the Company

Shining Stars ITPL is expanding its Customer Care division and is seeking motivated, service-oriented individuals to join the team. The role involves managing both domestic and international customer interactions while maintaining high standards of communication and support.

Compensation Structure

For Freshers:

For Experienced Candidates:

Eligibility Criteria

Education: Undergraduate or Graduate (any stream)
Experience: Open to both freshers and experienced applicants
Communication: Excellent spoken English is required

Key Responsibilities

Manage inbound calls from international customers
Address customer queries with clarity and professionalism
Provide accurate information about products and services
Support customers with order placement, returns, and account-related concerns
Maintain familiarity with company tools, systems, and processes

Application Process

Interested applicants may submit their updated resume through WhatsApp.

Contact Person:

Regards,

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