856 Ccr Jobs

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6.0 - 11.0 years

1 - 2 Lacs

abdasa

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Purpose/Objective The Kiln CCR Operator is responsible for the continuous monitoring and control of kiln operations from the Central Control Room (CCR), ensuring optimal performance and the production of quality clinker. This role involves real-time adjustment of kiln parameters, troubleshooting operational issues, and maintaining accurate operational data records. The Kiln CCR Operator plays a critical role in ensuring the efficient and safe operation of the kiln during assigned shifts. Key Responsibilities of Role Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfol...

Posted 20 hours ago

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3.0 - 7.0 years

1 - 2 Lacs

abdasa

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Purpose/Objective The Kiln CCR Operator is responsible for the continuous monitoring and control of kiln operations from the Central Control Room (CCR), ensuring optimal performance and the production of quality clinker. This role involves real-time adjustment of kiln parameters, troubleshooting operational issues, and maintaining accurate operational data records. The Kiln CCR Operator plays a critical role in ensuring the efficient and safe operation of the kiln during assigned shifts. Key Responsibilities of Role Adani Group: Adani Group is a diversified organisation in India comprising 10 publicly traded companies. It has created a world class logistics and utility infrastructure portfol...

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0.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

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PREMIUM PROCESS( Voice/ Chat) Customer Support Executive Process : GoDaddy/ Dysn /DoorDash Salary: Up to 35k CTC + Great Incentives Handle inbound and outbound Voice/Chat/Blended Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Work from office! Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only should be available for Face to Face interview Perks and benefits Cab facility 5 Day working EPF Great incentives

Posted 1 day ago

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0.0 - 5.0 years

1 - 4 Lacs

mohali, chandigarh, zirakpur

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Handle international customer calls/chats/emails in a professional manner Resolve customer queries efficiently while ensuring high service quality Update and maintain accurate customer information in the CRM system Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from the office! should be available for a face-to-face interview Perks and benefits Cab facility 5-day working EPF Great incentives

Posted 2 days ago

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0.0 - 5.0 years

1 - 4 Lacs

ahmedabad

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Position: INTERNATIONAL CCR/CSR -US-UK DOMAIN Location: Ahmedabad Salary: 26,000 – 40,000 pm Additional: Attractive Incentives Shifts: Rotational Day & Night Shifts *Excellent English communication skills (mandatory) CONNECT ON:-8200326423

Posted 2 days ago

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0.0 - 4.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

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International / Domestic Process - Voice / Chat both Fresher / Experienced - Samsung/Godaddy/ DoorDash/ Flipkart/ Rebl/Instacart Handle queries with accuracy and efficiency Maintain high customer satisfaction Call/ WhatsApp - HR Mahima -8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview in Mohali Perks and benefits Unlimited incentives Rotational shifts Cabs EPF

Posted 4 days ago

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0.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, zirakpur

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WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required HR Manvi @7900814086 Required Candidate profile International Voice/ Non-voice roles for Freshers/Experienced both. Excellent English Communication skills Rotational shifts UG/Grad/PG Immediate joiners only Work from office! Face to face interview Perks and benefits incentive PF,bonus 5.5daysworking flexible working

Posted 4 days ago

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0.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

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International BPO : Customer Care(Voice/Chat) Salary: 25K–36K CTC Shift: Rotational Freshers & Experienced Role: Customer Support & Tech Support (Voice/Chat) for global brands Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Great Incentives EPF Health Insurance Cab facility

Posted 5 days ago

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2.0 - 6.0 years

1 - 4 Lacs

noida

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Key Responsibilities: Benefits Data Management : Maintain, audit, and update employee eligibility, enrollment, and coverage data across internal systems and vendor platforms. Backend Operations Processing : Execute daily, weekly, and monthly operational tasks including file feeds, payroll deductions, retro adjustments, and lifeevent updates. Compliance & Documentation : Ensure adherence to ERISA, HIPAA, ACA, COBRA, and internal policy requirements, maintaining accurate records and audit trails. Vendor & Stakeholder Coordination : Collaborate with carriers, TPAs, HR teams, and payroll to resolve discrepancies and ensure seamless plan administration. Issue Resolution : Investigate and resolve ...

Posted 5 days ago

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0.0 - 5.0 years

3 - 6 Lacs

bengaluru

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Greetings from Jobshop, India's Largest BPO Recruitment Company, We're hiring for one of our premium Customers, The JD is as follows:- Please Call Muskan 9380976296 or 9964080000 International Voice For (US/UK) Shift CTC: 3.36-4.5 LPA | Loc: Manyata About: Investigate and resolve escalated cases related to delayed delivery, damaged products, or incorrect items shipped. Day-to-day: Provide clear and empathetic communication to customers, offering solutions such as replacements, refunds, or reshipments as per company policy. Coordinate with logistics when needed; meet CSAT, AHT, Quality Must-haves: Good communication. Interview: HR screen comms/ops round offer Please Call Muskan 9380976296 or ...

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1.0 - 5.0 years

3 - 5 Lacs

jaipur

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Hello job seekers, Greetings of the day! We do not charge any fees for providing job opportunities. Job Title: Customer Care Executive International Voice Process Location: Jaipur We are looking for experienced Customer Care Executives for an International Voice Process. The role requires handling international customer interactions over voice calls while delivering excellent customer service and meeting quality standards. Salary:- Upto 45k CTC + Unlimited Incentives Key Responsibilities: Handle inbound and outbound voice calls for international customers Resolve customer queries and complaints in a professional manner Provide accurate information and ensure customer satisfaction Follow proc...

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0.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, zirakpur

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WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required HR Manvi @7900814086 Required Candidate profile International Voice/ Non-voice roles for Freshers/Experienced both. Excellent English Communication skills Rotational shifts UG/Grad/PG Immediate joiners only Work from office! Face to face interview Perks and benefits incentive PF,bonus 5.5daysworking flexible working

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0.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

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WORK FROM OFFICE Customer Support Executive Process : GoDaddy/ Dysn /DoorDash Salary: Up to 35k CTC + Incentives (5,000 – 7,000) Handle inbound and outbound Voice/Chat/Blended Good communication skills Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5 Day working EPF Great incentives

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7.0 - 12.0 years

35 - 40 Lacs

mumbai

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Design, develop, implement, and support mathematical, statistical, and machine learning models and analytics used in business decision-making. Collaborate with technology to specify dependencies required for analytical solutions, such as data, development environments, and tools. Develop high-performing, comprehensively documented analytics and modelling solutions, demonstrating their efficacy to business users and independent validation teams. Implement analytics and models in accurate, stable, well-tested software and work with technology to operationalize them. Provide ongoing support for the continued effectiveness of analytics and modelling solutions to users. Demonstrate conformance to...

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0.0 - 5.0 years

1 - 2 Lacs

lucknow

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Job Title: Customer Care Executive We do not charge any fees for providing job opportunities. Location: Lucknow Employment Type: Full-Time | In-Office About the Company Shining Stars ITPL is expanding its Customer Care division and is seeking motivated, service-oriented individuals to join the team. The role involves managing both domestic and international customer interactions while maintaining high standards of communication and support. Compensation Structure For Freshers: • CTC: 15,000 • Bonus: 3,000 • Additional Incentives For Experienced Candidates: • CTC: Up to 17,000 • Bonus: 3,000 • Additional Incentives Eligibility Criteria Education: Undergraduate or Graduate (any stream) Experie...

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6.0 - 11.0 years

1 - 2 Lacs

mundra

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Purpose/Objective The Section Incharge for the Continuous Cast Rod (CCR) Plant is responsible for overseeing the entire production process of copper rods through continuous casting technology. They manage day-to-day operations to ensure optimal production efficiency, quality standards, and cost-effectiveness. The Lead coordinates with cross-functional teams to align production activities with market demand and drives process improvements to optimize plant performance. Additionally, the Lead fosters a culture of teamwork, safety, and sustainability, ensuring that all production activities comply with regulatory standards. This role is critical for meeting production targets and maintaining op...

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0.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, kharar

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WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat / voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility Great Incentives 5 Day working EPF

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0.0 - 5.0 years

2 - 4 Lacs

mohali, chandigarh, zirakpur

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WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat and voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required HR Manvi @7900814086 Required Candidate profile International Voice/ Non-voice roles for Freshers/Experienced both. Excellent English Communication skills Rotational shifts UG/Grad/PG Immediate joiners only Work from office! Face to face interview Perks and benefits incentive PF,bonus 5.5daysworking flexible working

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0.0 - 4.0 years

1 - 3 Lacs

noida

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We do not charge any fees for providing job opportunities. Now Hiring: Customer Care Executive Location: Noida Job Type: Full-Time | In-Office About the Role Shining Stars ITPL is seeking energetic and customer-focused individuals to join our Customer Care team. The role involves handling domestic and international customer interactions, ensuring effective communication and high-quality service support. Compensation Details Freshers: 20k CTC + Incentives Experienced: Up to 24k CTC + Incentives Eligibility Criteria Education: Undergraduate / Graduate (any stream) Experience: Open to both freshers and experienced candidates Communication: Excellent spoken English is mandatory Key Responsibilit...

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0.0 years

2 - 3 Lacs

pune

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Job role: Case Processing Executive Company name: AM Infoweb, Kalyani Nagar, Pune Job description Role & responsibilities Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Eligibility Criteria: Excellent communication skills in English, both verbal and written. Graduation/Awaiting final semester results. Graduate Freshers can apply WFH is not appreciated. Comfortable with Night Shifts. No Experience of BPO/KPO will be consider . ...

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0.0 - 5.0 years

1 - 3 Lacs

kolkata

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Hello job seekers, Greeting from Shiningstars ITPL! Job Title: Customer Care Executive Location: Kolkata (On-site) Compensation Freshers: 19k CTC + 3,000 Performance Bonus Experienced Candidates: Up to 23kCTC + 3,000 Performance Bonus Eligibility Criteria Education: Undergraduate or Graduate Experience: Open to both freshers and experienced applicants Required Skills Strong verbal communication skills Basic customer handling abilities Positive attitude and willingness to learn Problem-solving approach with a professional demeanor Key Responsibilities Manage customer queries through phone and other communication channels Provide accurate information regarding company products and services Res...

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0.0 - 4.0 years

1 - 3 Lacs

gurugram

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Hello job seekers, Greetings of the day! Job Opportunity Customer Care Executive Location: Gurgaon We do not charge any fees for providing job opportunities. Position: Customer Care Executive Salary: Freshers: 16.5 in hand+ Incentives Experienced: Upto 25k + Incentives Key Responsibilities: Provide accurate and professional assistance to customers via chat. Deliver high-quality support with a customer-centric mindset. Identify, troubleshoot, and resolve customer issues efficiently. Collaborate with the sales team to help convert leads. Maintain detailed and organized records of all customer interactions. Promote company services while ensuring customer satisfaction. Immediate joining preferr...

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0.0 - 5.0 years

3 - 5 Lacs

noida, gurugram

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Hiring for International voice customer service roles Minimum 1 yr of work experience in International voice role Candidates with excellent communication can apply 5 days working Rotational shifts Both side cabs provide Required Candidate profile Rostered Weekoffs Salary upto 5 LPA + Incentives Should be able to handle Irate customers and efficient to handle inbound and outbound calls To apply Call 9971729275, 9211085328, 9354352748

Posted 2 weeks ago

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0.0 - 4.0 years

2 - 2 Lacs

thane, navi mumbai

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Handle patient queries via calls, provide accurate healthcare information, document interactions, resolve issues, escalate complex cases, ensure quality communication, and maintain customer satisfaction in a voice-based process HR connect-8617602997 Required Candidate profile Skill - Excellent communication skills required in English Shift - Rotational shift/5 Days working And 2 Rotational week off Language preferred-English, Malayalam, Telugu Location-Airoli Navi Mumbai

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1.0 - 5.0 years

3 - 6 Lacs

bengaluru

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Greetings from Job Factory !! Job Title: International Voice Process (UK Shift) Salary: Up to 5.5 to 6 LPA Location: Bangalore Shift: UK Shift Immediate Joiners Preferred ! For More Details call : HR Swathi @ 9538878907

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Exploring CCR Jobs in India

The Customer Care Representative (CCR) job market in India is experiencing significant growth with the increasing demand for customer service professionals across various industries. CCR roles involve handling customer inquiries, resolving complaints, and providing excellent service to ensure customer satisfaction.

Top Hiring Locations in India

  1. Delhi
  2. Mumbai
  3. Bangalore
  4. Hyderabad
  5. Chennai

These cities are known for their booming job markets and have a high demand for skilled CCR professionals.

Average Salary Range

The average salary range for CCR professionals in India varies based on experience levels: - Entry-level: INR 2-3 lakhs per annum - Mid-level: INR 4-6 lakhs per annum - Experienced: INR 7-10 lakhs per annum

Career Path

The career progression in the CCR field typically involves moving from roles like Customer Care Executive to Team Leader, and eventually to Customer Service Manager. With experience and additional training, professionals can advance to higher managerial positions within customer service departments.

Related Skills

In addition to strong communication and problem-solving skills, CCR professionals are often expected to have knowledge of CRM software, email etiquette, and conflict resolution techniques. Multilingual abilities can also be beneficial in this role.

Interview Questions

  • What do you think is the most important quality for a customer care representative to possess? (basic)
  • How do you handle irate customers over the phone? (medium)
  • Can you give an example of a time when you went above and beyond to satisfy a customer? (medium)
  • How do you stay motivated during challenging situations at work? (basic)
  • Describe a time when you had to deal with a difficult coworker. How did you handle it? (medium)
  • What strategies do you use to prioritize and manage your workload effectively? (basic)
  • Have you ever had to explain a complex technical issue to a non-technical customer? How did you approach it? (medium)
  • How do you handle confidential customer information in accordance with data protection regulations? (basic)
  • What do you find most rewarding about working in customer service? (basic)
  • Describe a situation where you had to de-escalate a tense customer interaction. (medium)
  • How do you ensure that you are providing accurate information to customers? (basic)
  • Can you give an example of a time when you had to collaborate with a team to solve a customer issue? (medium)
  • How do you handle stress and pressure in a fast-paced customer service environment? (medium)
  • What steps would you take to improve customer satisfaction ratings for a struggling product or service? (medium)
  • How do you approach training new team members in customer service best practices? (medium)
  • What methods do you use to gather customer feedback and suggestions for improvement? (basic)
  • Describe a customer service success story that you are particularly proud of. (medium)
  • How do you handle situations where you cannot immediately provide a solution to a customer's problem? (medium)
  • What do you see as the biggest challenge facing customer service professionals today? (medium)
  • How do you adapt your communication style when interacting with customers from diverse backgrounds? (medium)
  • Can you provide an example of a time when you had to handle multiple customer inquiries simultaneously? (basic)
  • How do you ensure that you are up to date with product knowledge and company policies in your role? (basic)
  • Describe a time when you had to deliver difficult news to a customer. How did you approach the situation? (medium)
  • How do you handle situations where a customer is dissatisfied despite your efforts to resolve their issue? (medium)
  • How would you handle a situation where a customer's request goes against company policy? (advanced)

Closing Remark

As you prepare for interviews for CCR roles in India, remember to highlight your customer service skills, problem-solving abilities, and dedication to providing excellent service. With the right preparation and confidence, you can showcase your expertise and secure a rewarding career in the customer care field. Good luck!

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