Jobs
Interviews

407 Ccr Jobs

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Shagufta 6360065103 or 9964080000 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Shagufta 6360065103 or 9964080000

Posted 3 days ago

Apply

0.0 - 4.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Greetings From Job Shop We have job openings in Bangalore for voice, non-voice, and customer & Technical service roles. Freshers and experienced candidates can apply. Job : International Technical Support Location: Bangalore Salary: Up to 6.2 LPA + incentives Shift: US / UK & Day Shifts Experience: Minimum 6 months in international voice process, international sales, or client servicing Qualification: Graduate or undergraduate Communication: Good English skills required For More Details Call HR Priya 7406026000 and 9964080000 Job Duties: Help customers by understanding and solving their problems Manage customer expectations and conflicts Communicate clearly with customers and team Make decisions quickly to help customers Organize work to finish tasks on time Requirements: Good verbal and written communication Flexible to work in rotational shifts At least 6 months experience in an international voice process How to Apply: For More Details Call HR Priya 7406026000 and 9964080000

Posted 3 days ago

Apply

0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Shefali 7975181576 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Shefali 7975181576 Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducation

Posted 3 days ago

Apply

0.0 - 5.0 years

1 - 2 Lacs

Kota, Karauli, Bharatpur

Work from Office

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selections. Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp. Great opportunity.

Posted 3 days ago

Apply

0.0 - 5.0 years

1 - 2 Lacs

Tonk, Shahpura, Dausa

Work from Office

5 days working Voice, chat, email Premium Domestic Process Location - Jaipur Average English and Typing skills 16 to 18 K CTC Easy selection, Great opportunity Contact - 8619132459 ( only whatsapp) Apply and Refer for this huge hiring ramp.

Posted 3 days ago

Apply

0.0 - 1.0 years

2 - 3 Lacs

Pune

Work from Office

Role & responsibilities Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Preferred candidate profile Benefits : Competitive salary package up to 25,000 CTC and In-hand 20,475 monthly. Performance based 7000 Incentives. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049089540 Email: shifa.pathan@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India

Posted 3 days ago

Apply

0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice For Technical & Customer Support SAlary Upto 6 LPA Call HR Muskan On 9380964680 Job description We have opportunity for International voice proces _Night shift_ Technica Support Interested candidate Call HR Muskan On 9380964680 We have opening for Customer service and Technical support Candidate should be with Good to Excellent communication Candidate with International voice experience can apply Fresher can apply -Need good to Excellent Communication Call HR Muskan On 9380964680 visit jobshop.ai to explore other open positions with us Role: Non Tech Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

Posted 3 days ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Neha-7975182408 / 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 3 days ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Kharar

Work from Office

WORK FROM OFFICE WALK-IN-INTERVIEW IMMEDIATE JOINERS ONLY Handle customers queries through chat and voice Maintain high customer satisfaction Identify and escalate issue when required Call/WhatsApp HR Mahima @8954771188 Required Candidate profile Excellent English Communication skills Rotational shifts UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Naim 7406686000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Ameena-8095524000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Zaiba-9036246000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Kharar

Work from Office

WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat / voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR Priyanka @ 7037375529 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5 Day working EPF

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Kharar

Work from Office

Answer customer queries promptly Resolve complaints and technical issues Provide accurate product/service information Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Vansh @ 9084770036 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

Posted 4 days ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. Job Details: Role: Customer Support US International Voice Process Location: bhartiya city & Bellandur Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 28,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Muskan-9380964680 or 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 5 days ago

Apply

1.0 - 5.0 years

3 - 5 Lacs

Kolkata

Work from Office

Customer Support Executive International Voice Process Location: Newtown, Kolkata Work Schedule: 5 Days Working Salary: Up to 5 LPA (Based on interview performance) Requirement: min 6 months of experience is required Key Responsibilities: Handle inbound international calls with professionalism and efficiency. Resolve customer queries, complaints, and provide appropriate solutions. Ensure high levels of customer satisfaction through quality service. Document all call information accurately and follow up where required. Work closely with the team and management to achieve performance goals. Requirements: Minimum 6 months of experience in an International Voice Process is mandatory. Qualification: Graduate or Undergraduate . Excellent communication skills in English (verbal and written). Strong interpersonal skills and a customer-first attitude. Ability to work in fast-paced environments and handle pressure. Additional Details: Work Days: 5 days a week (Rotational shifts) Location: Newtown, Kolkata Salary: Up to 5 LPA (Depending on interview score and experience) Why Join Us? Competitive salary package and performance incentives Professional work environment Opportunity for career advancement Stay updated with the latest job openings by following this channel! https://whatsapp.com/channel/0029VakQxxWA2pL8Jyx9XS1Z Interested candidate can WhatsApp at HR Mehak :8383025642 HR Simar :7840808749 HR Diana : 9311602064

Posted 6 days ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Kharar

Work from Office

Answer customer queries promptly Resolve complaints and technical issues Provide accurate product/service information Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Namrata @ 91054 36757 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

Posted 6 days ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Kharar

Work from Office

Same Day offer !! Answer customer queries Solve issues and complaints Provide product info Record interactions Follow up for resolution Ensure customer satisfaction Call/ WhatsApp - HR Suman @ 9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview

Posted 6 days ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. Job Details: Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Upto -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details Call HR Arshiya-7026112000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 1 week ago

Apply

2.0 - 5.0 years

10 - 18 Lacs

Pune, Bengaluru

Hybrid

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the worlds most sophisticated clients using leading technology and exceptional service. Role/Department: Northern Trust is looking to recruit professionals for its Bangalore Centre. Successful recruit would be part of Northern Trusts Capital Markets Credit Risk Team. This is a highly visible role, to work on key regulatory projects, frequent interaction with business partners across the globe. Job title: Senior Analyst/Associate Consultant Location: Pune/Bangalore Experience: 2 to 5 years of relevant experience The key responsibilities of the role include: • Delivery of key Northern Trust's Capital market risk functions covering a range of risk related areas which include Counterparty Credit Risk monitoring, Market Risk monitoring for Global Securities Lending, Global Foreign Exchange and Treasury activities of the bank (Investment portfolio of the bank) • Engage with the wider risk organization and Capital Markets businesses to resolve credit issues with respect to credit limit excesses, reallocation of limits between products. • Engage in the support of new business products and consult businesses to operationalize new business products/processes from a credit risk perspective • Work closely with oversight risk committees presenting explanations for trends and issues identified through the analysis, monitoring and reporting process of risks related to the Capital Markets businesses. • Support risk analysis for Securities Finance counterparty portfolios as required by Credit Risk Management Policies. Responsibilities include VaR model execution, analysis and presentation to Committees. • Interact with internal and external auditors on Counterparty Credit and Regulatory process topics • Contribute and own credit committee tasks working with stakeholders to create the meeting materials, action logs, overall owner for the committee material etc. • Well versed with risk related concepts, business processes, and reporting requirements and must be able to communicate effectively through both written and verbal communication with senior management and other partners. • Facilitate and Support strong controls over data, reports, and analysis, including automation, reconciliation and testing • Partner should be able to understand and quickly adapt to risk systems and technology to design strategies and support complete, correct and timely reporting • Perform documentation, procedures and controls to enable accurate and timely reporting. Skills • 2+ years of experience in one or more of the following areas of financial services is desired: Credit and Counterparty risk • Strong knowledge of financial services and good understanding of at least one regulation impacting credit and counterparty – Basel RWA Calculation, SCCL • Good understanding of financial products like derivatives, repo-style transactions, securitization etc. • Strong written and verbal communication skills with demonstrated success challenging and influencingoutcomes • Experience with any of the industry products – Adenza, Murex, MSCI Risk Manager, Cognos, Power BIetc., is an added advantage • Strong data, analytical, and problem solving skills • Strong hands-on experience with advanced excel Qualifications: MBA and relevant industry experience Working with Us: As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose. We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com. We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.

Posted 1 week ago

Apply

0.0 - 5.0 years

2 - 4 Lacs

Mohali, Chandigarh, Kharar

Work from Office

WORK FROM OFFICE WALK-IN-DRIVE Deal with customers through chat / voice Handle queries with accuracy and efficiency Maintain high customer satisfaction Identify and escalate issues when required Call/ WhatsApp - HR Abhishek @ 9639871135 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs. UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! should be available for Face to Face interview Perks and benefits Cab facility 5.5Day working EPF

Posted 1 week ago

Apply

0.0 - 1.0 years

2 - 3 Lacs

Pune

Work from Office

Job description Role & responsibilities Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Preferred candidate profile Benefits: Competitive salary package up to 25,000 CTC and In-hand 20,475 monthly. Performance based 7000 Incentives. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) About company AM Infoweb acts as a mediator between insurance companies/law firms and hospitals, doctors, clinics medical facilities. Could you do a follow-up on the medical reports of patients who have been discharged from the mentioned medical institutes? The main aim is to get the medical facility reports within the time frame mentioned by the client. AM Infoweb is a leading Health Information Management Outsourcing company, with state-of-the-art offices in India and the United States. We have partnered with many companies in the past and have helped them save millions through our seamless outsourcing, top-notch services, and efficient offshoring. With a world-class team of highly trained medico-legal professionals, we at AM Infoweb address all our client's problems while supporting their overall business operations. We help our clients to minimize operational and capital costs, recover investments quickly with high ROI, boost end-customer satisfaction, and increase productivity by leveraging the staff, processes, and technology, making us one of the most sought-after outsourcing partners around the globe. How to apply: Connect on whatsapp/call on: 9049089540 Email: shifa.pathan@aminfoweb.co.in Shifts timing 6:00 PM - 3:00 AM 6:30 PM - 3:30 AM 7:30 PM - 4:30 AM 8:00 PM - 5:00 AM Saturday Sunday Off. Company Info Address: OFFICE NO. 3A, BUILDING 3, 7th FLOOR CEREBRUM IT PARK, KALYANI NAGAR, PUNE , PUNE, Maharashtra, India Role: Back Office OperationsIndustry Type: Analytics / KPO / ResearchDepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Back OfficeEducationUG: Graduation Not Require

Posted 1 week ago

Apply

0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

Work from Office

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Zaan On 63600 65418 or 9964080000 Job Locations : 1. Bhartiya Tech Park- International Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Zaan On 63600 65418 or 9964080000

Posted 1 week ago

Apply

0.0 - 4.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Job Description: **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. Bhuvana 7406034000 - Ideal for freshers starting out or experienced professionals looking to grow! Job Details: Role: Customer Support International Voice Process Location: AMR Tech Park, Honasandra, Bangalore Work Mode: Work from Office Shift Timing: Rotational Shifts Weekly Offs: 2 Days Off (Fixed Saturday & Sunday Off) Salary & Benefits: Freshers: 21,000 Take-Home Salary Experienced: Up to 28,000 Take-Home Salary (based on experience) Additional Benefits: 2-Way Cab Facilities within defined radius Fixed weekend offs Incentives (performance-based) Paid training and career growth opportunities Eligibility Criteria: Education: Undergraduate / Graduate Experience: Freshers can apply Candidates with 6 months to 2 years of international voice experience preferred Skills Required: Excellent English communication Strong customer service skills Willingness to work in rotational shifts Ability to handle queries and resolve issues effectively Interview Rounds 1 HR Round: 2 VNA (Voice & Accent) Assessment 3 Operations Round Bhuvana 7406034000 For More Details Call HR Bhuvana 7406034000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 1 week ago

Apply

0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

Work from Office

Job description **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. Job description **"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Process & Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Ameena 8095524000 Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Ameena 8095524000 or 9964080000 or visit jobshop.ai to explore other open positions with us - Ideal for freshers starting out or experienced professionals looking to grow! Process & Job Details: Process: - International Voice Process Work Location: Manyata Tech Park, Bangalore Work Mode: Work from Office Work Schedule: 5 Days Working | 2 Rotational Days Off Shift Timings: Night Shift Transport Facility: 1-Way Cab Provided Salary & Compensation: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA (Based on experience and skill set) Additional Benefits: Competitive salary, incentives, and growth opportunities Candidate Requirements: Education: Open to Graduates & Undergraduates Experience: Ameena 8095524000 Freshers are welcome to apply! Candidates with prior experience in an International Voice Process, Customer Support, or Sales will have an advantage. Skills: Excellent verbal communication skills in English Strong problem-solving and customer-handling abilities Work Flexibility: Comfortable working in rotational shifts (Night Shifts included) This is a fantastic opportunity to work with a global company, gain international exposure, and enhance your customer support skills! For More Details Call HR Ameena 8095524000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Posted 1 week ago

Apply

Exploring CCR Jobs in India

The Customer Care Representative (CCR) job market in India is experiencing significant growth with the increasing demand for customer service professionals across various industries. CCR roles involve handling customer inquiries, resolving complaints, and providing excellent service to ensure customer satisfaction.

Top Hiring Locations in India

  1. Delhi
  2. Mumbai
  3. Bangalore
  4. Hyderabad
  5. Chennai

These cities are known for their booming job markets and have a high demand for skilled CCR professionals.

Average Salary Range

The average salary range for CCR professionals in India varies based on experience levels: - Entry-level: INR 2-3 lakhs per annum - Mid-level: INR 4-6 lakhs per annum - Experienced: INR 7-10 lakhs per annum

Career Path

The career progression in the CCR field typically involves moving from roles like Customer Care Executive to Team Leader, and eventually to Customer Service Manager. With experience and additional training, professionals can advance to higher managerial positions within customer service departments.

Related Skills

In addition to strong communication and problem-solving skills, CCR professionals are often expected to have knowledge of CRM software, email etiquette, and conflict resolution techniques. Multilingual abilities can also be beneficial in this role.

Interview Questions

  • What do you think is the most important quality for a customer care representative to possess? (basic)
  • How do you handle irate customers over the phone? (medium)
  • Can you give an example of a time when you went above and beyond to satisfy a customer? (medium)
  • How do you stay motivated during challenging situations at work? (basic)
  • Describe a time when you had to deal with a difficult coworker. How did you handle it? (medium)
  • What strategies do you use to prioritize and manage your workload effectively? (basic)
  • Have you ever had to explain a complex technical issue to a non-technical customer? How did you approach it? (medium)
  • How do you handle confidential customer information in accordance with data protection regulations? (basic)
  • What do you find most rewarding about working in customer service? (basic)
  • Describe a situation where you had to de-escalate a tense customer interaction. (medium)
  • How do you ensure that you are providing accurate information to customers? (basic)
  • Can you give an example of a time when you had to collaborate with a team to solve a customer issue? (medium)
  • How do you handle stress and pressure in a fast-paced customer service environment? (medium)
  • What steps would you take to improve customer satisfaction ratings for a struggling product or service? (medium)
  • How do you approach training new team members in customer service best practices? (medium)
  • What methods do you use to gather customer feedback and suggestions for improvement? (basic)
  • Describe a customer service success story that you are particularly proud of. (medium)
  • How do you handle situations where you cannot immediately provide a solution to a customer's problem? (medium)
  • What do you see as the biggest challenge facing customer service professionals today? (medium)
  • How do you adapt your communication style when interacting with customers from diverse backgrounds? (medium)
  • Can you provide an example of a time when you had to handle multiple customer inquiries simultaneously? (basic)
  • How do you ensure that you are up to date with product knowledge and company policies in your role? (basic)
  • Describe a time when you had to deliver difficult news to a customer. How did you approach the situation? (medium)
  • How do you handle situations where a customer is dissatisfied despite your efforts to resolve their issue? (medium)
  • How would you handle a situation where a customer's request goes against company policy? (advanced)

Closing Remark

As you prepare for interviews for CCR roles in India, remember to highlight your customer service skills, problem-solving abilities, and dedication to providing excellent service. With the right preparation and confidence, you can showcase your expertise and secure a rewarding career in the customer care field. Good luck!

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies