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International Customer Care Executive - Inbound Voice | Bengaluru
JobShop

0.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Job description Greetings from JobShop, India's Largest BPO Recruitment Company HR Priyanka-9071306000 Location: Bellandur, Koramangala, Bommanahalli, Whitefield (Bengaluru) Shift: US/UK Shift (Evening/Night) CTC: 3.2-5 LPA + Night Allowance + Performance Incentives Job Role & Responsibilities: Handle inbound customer calls for the US process Resolve customer queries efficiently and professionally Update customer details and interactions in CRM systems Meet defined CSAT, AHT, and quality benchmarks Key Skills Required: Customer Support / Customer Service Inbound Voice Process Good communication skills in English Basic CRM knowledge and customer handling skills Experience: Freshers & Experien...

Posted 6 days ago

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Bulk Hiring : Freshers : 3.5 LPA : Grads : 5 Days Work : Gurgaon : Cal
Outpace Consulting Services

0.0 - 1.0 years

3 Lacs

Noida, New delhi, Gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Ga...

Posted 1 week ago

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Sr Associate : Blended Process : 4.2 LPA : Grads and UG : Apply Now
Outpace Consulting Services

1.0 - 5.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Hi We are looking forward to hire Customer/Technical Support Associates in Bangalore Please go through the JD and Apply. We shall call back the relevant profiles. Key Highlights : > Candidates With Min 1 Year Exp in BPO/Customer Support > Salary Range (CTC) : 4.2 LPA > Excellent Communication Skills Required Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer int...

Posted 1 week ago

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BPO : Inbound Voice Process : Customer Service : 3 LPA : Apply Now
Outpace Consulting Services

0.0 - 1.0 years

2 - 3 Lacs

Chennai

Work from Office

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode: Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in International Voice 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance an...

Posted 2 weeks ago

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BPO : Customer Support : 3 LPA : International Voice : Chennai : Apply
Outpace Consulting Services

0.0 - 1.0 years

2 - 3 Lacs

Chennai

Work from Office

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode : Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate with Min 1 Year International Voice/CS Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance an...

Posted 2 weeks ago

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Customer Support Associate : Chennai : 3 LPA : Grads : 5 Days Work
Outpace Consulting Services

0.0 - 1.0 years

2 - 3 Lacs

Chennai

Work from Office

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode : Virtual Flat Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and...

Posted 2 weeks ago

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Mega Hiring : Customer Service : 3 LPA : Grads : 5 Days Work : Apply
Outpace Consulting Services

0.0 - 1.0 years

2 - 3 Lacs

Chennai

Work from Office

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with 1 Year Exp 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Respon...

Posted 2 weeks ago

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Process Associate : Customer Service : 3 LPA : Grads : 5 Days Work
Outpace Consulting Services

0.0 - 1.0 years

3 - 4 Lacs

Chennai

Work from Office

Hi, We are hiring for Leading ITES Company for Customer Support Role . To Apply, WhatsApp Hi to 9151555419 Max Salary Chennai : 3 LPA Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate / Under Grad with min 1 year experience in International Voice 2: Good Communication Skills 3: 24*7 Shifts 4: 5 Days Working Requirement Any Graduates/Undergraduate Minimum 1 year Internation...

Posted 2 weeks ago

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BPO : International Voice Process : 3 LPA : Freshers : Chennai : Apply
Outpace Consulting Services

0.0 - 1.0 years

2 - 3 Lacs

Chennai

Work from Office

Hiring for Leading ITES Company In Chennai for Customer Support - Blended Process To Apply, WhatsApp Hi to 9151555419 Interview Mode : Virtual Max Salary Chennai : 3 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in International Voice 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance a...

Posted 2 weeks ago

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Process Associate : Customer Support : Grads and UG : Hyderabad
Outpace Consulting Services

0.0 - 1.0 years

2 Lacs

Hyderabad

Work from Office

Hi, We are Looking to Hire Customer Support Professionals for a Leasing ITES Company in Hyderabad PFB the JD and Apply Through Naukri. We Would Call Back the Relevant Profiles. The Customer Support Executive will be responsible for handling inbound and/or outbound voice calls from customers, understanding their queries, and providing accurate and timely resolutions while ensuring a high level of customer satisfaction Salary : 2,34,460 LPA + 90,000 VSA (Freshers) Cabs: Both Ways Key Responsibilities : -Handle customer queries through voice calls professionally -Understand customer issues and provide appropriate resolutions -Maintain clear, polite, and confident communication on every call -Fo...

Posted 3 weeks ago

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Exploring ISC Jobs in India

The Information Security and Cybersecurity (ISC) job market in India is rapidly growing as organizations prioritize protecting their data and systems from cyber threats. With the increasing number of cyber attacks, the demand for ISC professionals is on the rise. From entry-level positions to senior roles, there are abundant opportunities for job seekers looking to build a career in the ISC field in India.

Top Hiring Locations in India

  1. Bangalore
  2. Pune
  3. Hyderabad
  4. Chennai
  5. Mumbai

Average Salary Range

The average salary range for ISC professionals in India varies based on experience and expertise. Entry-level positions can expect to earn around INR 4-6 lakhs per annum, while experienced professionals can earn upwards of INR 15-20 lakhs per annum.

Career Path

In the ISC field, a typical career path may include roles such as: - Junior Security Analyst - Security Consultant - Security Architect - Chief Information Security Officer (CISO)

Related Skills

Apart from expertise in ISC, professionals in this field are often expected to have knowledge and skills in areas such as: - Network Security - Penetration Testing - Risk Management - Compliance and Regulations

Interview Questions

  • What is the difference between symmetric and asymmetric encryption? (medium)
  • Can you explain the concept of a firewall and how it works? (basic)
  • How do you stay updated with the latest cybersecurity trends and threats? (basic)
  • Describe a recent cybersecurity project you worked on and the challenges you faced. (medium)
  • What is the role of a Security Operations Center (SOC) in an organization? (basic)
  • Explain the importance of encryption in data security. (basic)
  • What steps would you take to secure a company's network from a potential cyber attack? (medium)
  • What is the difference between vulnerability assessment and penetration testing? (medium)
  • How would you handle a data breach incident in an organization? (advanced)
  • Can you explain the concept of zero-day vulnerability? (medium)
  • Describe the process of incident response in cybersecurity. (medium)
  • How do you ensure compliance with data protection regulations such as GDPR? (medium)
  • What is the CIA triad in information security? (basic)
  • How do you conduct a risk assessment for an organization's IT infrastructure? (medium)
  • Explain the concept of multi-factor authentication. (basic)
  • How do you handle security incidents involving social engineering attacks? (advanced)
  • Can you explain the difference between white hat, black hat, and grey hat hackers? (medium)
  • Describe the steps involved in creating a cybersecurity policy for an organization. (medium)
  • What role does cryptography play in information security? (basic)
  • How do you prioritize security vulnerabilities in a system? (medium)
  • What are the common types of malware and how do they impact systems? (basic)
  • How do you monitor and analyze security logs for potential threats? (medium)
  • Can you explain the concept of threat intelligence and its importance in cybersecurity? (medium)
  • Describe a time when you had to communicate complex security issues to non-technical stakeholders. How did you approach it? (advanced)

Closing Remark

As you prepare for ISC job interviews in India, remember to showcase your expertise in cybersecurity and information security concepts. Stay updated with the latest trends and technologies in the field, and approach each interview with confidence. Good luck in your job search!

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