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Shining Stars Institution & travels logo

Customer Care Executive( Chat Process)

0 - 5 years

2 Lacs

Noida

Posted:1 month ago| Platform: Naukri logo

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Skills Required

BPO Chat Process Customer Care Blended Process Inbound Process Cca Email Support Customer Service CSR Cce Solving Queries Calling process associate Voice Process Inbound Email Process Communication Skills Customer Support CSE Telecalling Domestic BPO Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

MEGA JOB OPPORTUNITY: CUSTOMER SUPPORT EXECUTIVE ( CHAT PROCESS) Greetings from Shining Stars ITPL! Were expanding our team and looking for enthusiastic individuals to join us as Customer Support Executives (chat process) Position Details: Role: Customer Support Executive Location: Noida Process: Chat Support (Non-Voice) Work Mode: On-site (In-Office) Compensation: Fresher: 19k CTC + 2,700 Bonus Experienced: 23k CTC + 2,700 Bonus Working days:- 5.5 Key Responsibilities: Handle customer queries via chat in a timely and professional manner. Promote company products/services with a customer-centric approach. Resolve customer issues to ensure satisfaction and retention. Build long-term relationships with clients through exceptional support Work closely with the sales team to support lead conversion Maintain accurate records of all customer interactions How to Apply: Interested candidates can share their updated resume via WhatsApp at 6393136499 (Aleesha) or contact directly for further details. Were excited to connect with motivated individuals ready to grow and shine with us! Warm regards, Aleesha Rahman HR Executive 6393136499 Shining Stars ITPL #ChatSupport #NoidaJobs #CustomerSupport #BPOJobs #NonVoiceProcess #HiringNow #ShiningStarsITPL

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Shining Stars Institution & travels
Shining Stars Institution & travels
www.shiningstarsinstitutiontravels.com

Education and Travel

Learning City

50 Employees

302 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    Director of Operations

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