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Customer Support

Shining Stars Institution & travels

0 - 5 years

2 - 3 Lacs

Navi Mumbai

Posted:1 month ago| Platform:

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Skills Required

Customer Support Inbound Process Customer Service Solving Queries Inbound Calls Voice Process Customer Queries Customer Handling Voice Support International Voice Process International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR INTERNATIONAL VOICE PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY LOCATION- NAVI MUMBAI PROFILE- CUSTOMER SERVICE PROCESS- INTERNATIONAL VOICE PROCESS Roles And Responsibilities- 1. Handle customer complaints related to US Healthcare, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers can apply. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Candidate should be fluent in English . SALARY- Upto 3.1 Lpa WORKING DAYS- 5 ONE SIDE CAB IN ODD HOURS Night Shift Allowances - 3000 INCENTIVES WILL BE PROVIDED ROTATIONAL SHIFTS WILL BE THERE INTERVIEW MODE- WALK IN INTERVIEW ROUNDS- SVAR , Hr , Ops and Typing INTERVIEW TIMING - 3 PM to 4.30 PM INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER : VANSHIKA JAISWAL - 7275337755

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Shining Stars Institution & travels

www.shiningstarsinstitutiontravels.com

Education and Travel

Learning City

50 Employees

156 Jobs

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John Doe

CEO
Jane Smith

Director of Operations

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