Customer Support

Job Description

Job Title: Customer Support Location: Greater Noida , Uttar Pradesh Experience: 1 to 3 Years Industry - Real Estate Job Summary: We are looking for a customer-focused CRM Executive with 1–3 years of experience in the real estate sector. The role involves managing client relationships post-booking, handling documentation and payments, updating CRM systems, and ensuring a smooth property handover process. Key Responsibilities: Maintain and update CRM with client interactions. Coordinate with internal teams (sales, legal, finance) for service delivery. Follow up on documentation and payment schedules. Resolve customer queries and ensure satisfaction. Prepare reports on client feedback and service status. Requirements: Graduate in Business, Marketing, or related field. 1–3 years of CRM/customer service experience in real estate. Knowledge of CRM tools (e.g., Salesforce, Zoho). Excellent communication and problem-solving skills. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Application Question(s): What CRM tools have you worked ? Education: Bachelor's (Required) Experience: Customer support: 1 year (Required) Location: Greater Noida, Uttar Pradesh (Required) Work Location: In person