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International Support Executive/5 Days working/RDC Rajnagar GZB

0 - 3 years

1 - 3 Lacs

Ghaziabad

Posted:7 hours ago| Platform: Naukri logo

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Skills Required

Written Communication Blended Process Email Support Fluent English Written And Oral Communication Typing Non Voice Process International Non Voice Email Process Chat Process Communication Skills Spoken English English Typing Email Writing Web Chat

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Company : Synergistic IT is an IT/Software company, located in California USA for 12 years. Synergistic IT three major areas of business include the following Software Development IT skills Enhancement IT Staffing Its subsidiary company as Synergistic Compusoft Pvt Ltd is located in Ghaziabad U.P Role Description This is a full-time Work from office role(Night shift) for a International Customer Care Professional(Blended Process) The Customer Care Professional will be responsible for ensuring customer satisfaction, providing customer support via Chat & Email, utilizing analytical skills, effective communication, and delivering exceptional customer service. Qualifications Customer Satisfaction and Customer Support skills Analytical Skills Strong Communication skills (Written) Experience in Customer Service Ability to multitask and prioritize Problem-solving abilities Attention to detail Previous experience in a similar role is a plus(1.5+ years) This role will be 20% voice & rest will be Non-Voice. Excellent Written English is mandatory. Skill Required: - Excellent Written English Skills mandatory - Email Drafting - Verbal English - MS-Office, Outlook, Excel etc. - Good Typing speed -Problem solving skills Benefits: Fixed Salary : Depends on candidature (Up to 30k) Benefits: 3,000 INR Food Allowances per month (After completion of 1 month onward) Work Location : Synergistic Compusoft Pvt Ltd. C-52 A RDC Rajnagar Ghaziabad Timings: 8:30 pm- 5:30 am (Fixed Night Shift) Fixed Week off : Sat and Sun Company Website - www.synergisticit.com Company's LinkedIn profile - https://www.linkedin.com/redir/redirect?url=https%3A%2F%2Fsynergisticit%2Ecom%2F&urlhash=rKyX&trk=about_website

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