3896 Web Chat Jobs

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1.0 - 5.0 years

4 - 6 Lacs

noida, new delhi, gurugram

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British Telecom- hiring for Premium Chat Process. We are hiring UG/Grad 1 Year chat experience can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - UG/Graduate both can apply Only Experienced can apply Perks and Benefits Maximum CTC - upto 5.5 LPA + plus other perks Location - Gurgaon

Posted 20 hours ago

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0.0 - 2.0 years

2 - 3 Lacs

mohali, chandigarh, panchkula

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Document Verification Process and Back offcie jobs At Chandigarh IT Park working In Shift Cab Provided CTC 22K In Hand 16K 5 days Working Walkin Interviews Visit Aneja's SCF 19 , Phase 11 , Mohali WhatsApp CV: 76965 17846 Required Candidate profile Document Verification Process and Back offcie jobs At Chandigarh IT Park Walkin Interviews at Aneja's SCF 19 , Phase 11 , Mohali WhatsApp 76965 17846 https://callcenterjobs.anejabusinessgroup.com Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Posted 22 hours ago

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0.0 - 5.0 years

3 - 5 Lacs

mumbai, thane, navi mumbai

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Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9082104424 Sanika 9137797705 Ritu Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Posted 1 day ago

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0.0 - 5.0 years

1 - 4 Lacs

thane, navi mumbai, mumbai (all areas)

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Job Role : Customer service Salary: upto 38000 in-hand , rotational off Experience or 12 pass freshers both can apply easy selection, walk in interview Excellent communication skills call HR bushra 7666450996

Posted 1 day ago

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0.0 - 4.0 years

0 - 3 Lacs

ahmedabad

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WORK PLACE:-AHMEDABAD(GUJARAT) **FLUENT ENGLISH IS A MUST** INTERACT AND ASSIST AMONG INTERNATIONAL CLIENTS. SALARY OFFERED:-20K-39k + incentives+ night allowance 24/7 ROTATIONAL SHIFTS (5 WORK DAYS) CONNECT WITH HR:-8200326423

Posted 1 day ago

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0.0 - 5.0 years

1 - 4 Lacs

ahmedabad

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**International Operations Support Associate** -Fluency in English Required -5 Working day -Ready to work In Rotational Day/Night Shift (WFO) @Ahmedabad - Salary (26k-40k)+ Incentive + Night Allowances Contact HR/Share CV -8200326423

Posted 1 day ago

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0.0 - 3.0 years

1 - 4 Lacs

ahmedabad

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*WORK LOCATION:-AHMEDABAD* POSITION:- BUSINESS DEVELOPMENT OFFICER (NON-VOICE PROCESS) *FLUENT ENGLISH REQUIRED SALARY:-20K-40K CTC+INCENTIVES+NIGHT ALLOWANCE 5 WORK DAYS ONLY *READY TO WORK IN 24/7-NIGHT SHIFTS CONNECT/SEND YOUR CV @8200326423

Posted 1 day ago

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0.0 - 5.0 years

3 - 4 Lacs

hyderabad, chennai, bengaluru

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Non-Voice Process Executive - Chat Support . Excellent English Sal upto 6 lpa Rotational Shift Apart from this we Have Opening for Fresher & Exp. And Grad. UG Graduate U.G Good English Immediate Joiner Please apply for the job in Naukri.com. We will check & will update you.

Posted 1 day ago

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0.0 - 5.0 years

2 - 4 Lacs

hyderabad, chennai, bengaluru

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Job highlights We're Hiring Process Executives for Chat & Email Support. Fresh graduate with strong English grammar, communication skills, and good typing speed Engage with customers via chat support, provide accurate information, and resolve queries Competitive salary and incentives offeredRole & responsibilities kindly apply here , we will call once your profile is shortlisted.

Posted 1 day ago

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0.0 - 4.0 years

2 - 4 Lacs

pimpri-chinchwad, pune

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Hiring for leading captive KPO for UK email process Any non tech grad fresher or experience with Excellent written and verbal communication skills Immediate Joiners UK Shift 2am last logout Package -3.90 LPA + Inc CALL NOW 9226639337 / 9049073144 Required Candidate profile Excellent communication WRITTEN AND VERBAL Should have all marksheet and certificates. Perks and benefits UK Shifts Shift Allowance

Posted 1 day ago

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1.0 - 5.0 years

4 - 4 Lacs

kolkata, howrah

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British Telecom- hiring for Premium Voice Process. We are hiring UG/Grad 6 Months of International Voice experience can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Voice primarily. Desired Candidate Profile Any UG/Grad - UG/Graduate both can apply Only Experienced can apply Perks and Benefits Maximum CTC - upto 4.25 LPA + plus other perks Location - Kolkata Contact- 981177043...

Posted 1 day ago

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1.0 - 5.0 years

4 - 5 Lacs

kolkata, howrah

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British Telecom- hiring for Premium Chat Process. We are hiring UG/Grad 1 YearInternational chat experience can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - UG/Graduate both can apply Only Experienced can apply Perks and Benefits Maximum CTC - upto 5 LPA + plus other perks Location - Kolkata Contact- 9811770437 (Vanshika)

Posted 1 day ago

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1.0 - 5.0 years

4 - 6 Lacs

noida, new delhi, gurugram

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British Telecom- hiring for Premium Chat Process. We are hiring UG/Grad 1 Year chat experience can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - UG/Graduate both can apply Only Experienced can apply Perks and Benefits Maximum CTC - upto 6 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika)

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0.0 - 5.0 years

3 - 3 Lacs

chennai

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Job Summary - > Candidates who works as a [ SME or Acting TL or Senior Associate(has team handling exp. are also eligible) ]. DATAMARK, Inc. is seeking a professional and highly organized Team Leader (Lead Operator) to manage daily production workflow. This pivotal role requires strong communication skills and technical proficiency to prioritize tasks, guide production personnel, and ensure the timely delivery of high-quality output in line with client expectations and company standards. Key Responsibilities - Operational Leadership: Initiate shift start-up and oversee daily work allocation, scheduling, and prioritization for the production team. Team Guidance: Act as the first point of cont...

Posted 2 days ago

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0.0 - 1.0 years

1 - 1 Lacs

madurai

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Execute daily process-based tasks with focus on quality, not sales targets. Manage email automations, chat support, basic digital marketing tasks, lead nurturing, reporting, SOP adherence, team coordination, and learn digital tools during training. Annual bonus

Posted 2 days ago

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1.0 - 6.0 years

2 - 5 Lacs

noida, new delhi, gurugram

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Virtual Interview 5 Days Working 2 Off's Location- Gurugram/Noida Both side cabs Call me & get your interview alligned HR Shine @9999436729 References are highly appreciated !! Required Candidate profile Any Grad/Ug with min 6 months of international chat exp is mandatory. Need excellent communication skills Perks and benefits Salary upto-5.5 LPA Incentives Allowances

Posted 3 days ago

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0.0 - 5.0 years

2 - 3 Lacs

hyderabad

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Job Description: Our Process Associates ( Proctors ) provide world class customer service client test takers by setting up and facilitating testing sessions to ensure support and integrity in the testing process. The Responsibilities: Proctor exams and other tests, virtually; includes "Start-Up", submission, and log-out of a test taker's exam in accordance with each clients exam rules Serve as a liaison between Operations and test takers to ensure resolution of disconnect issues that may occur during the exam process due to internet connectivity, video, audio, or other technical issues Log Active Interventions so they can be reported on at a Company level Supervise the investigation of any a...

Posted 3 days ago

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1.0 - 2.0 years

2 - 5 Lacs

warangal, hyderabad, bengaluru

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Hiring for Voice Process and Banking Should be having experince in International Voice Process for 1 years 5 Working days ,Rotational Shift Salary upto 5 L.P.A Depends on last salary Mahek-7668955294 Required Candidate profile Mandatory to have experience in the International Voice process for 1 year Immediate joiner Only work from the office Perks and benefits Incentives,allowance, PF, ESI, Cab

Posted 3 days ago

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1.0 - 5.0 years

3 - 4 Lacs

new delhi, gurugram

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Hiring for US Chat process (Leading AIrline Brand) Great opportunity to work with an Airline brand Need 1 year Minimum experience in Customer service role Location- Gurugram 5 days working with Shuttle and Cabs Salary upto 33600 CTC/ 30k in hand Required Candidate profile Incentives upto 8k Both graduates/Undergrads can apply Should have good verbal and writing skills Should be able to communicate well with customer To apply call @9211085328/ 8826718159/ 7042523201 Perks and benefits Incentives upto 8000 basis performance

Posted 3 days ago

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2.0 - 5.0 years

2 - 6 Lacs

kolkata

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Provide customer support through various channels such as calling & chat Handle international customer inquiries with a focus on blended process Maintain accurate records of customer interactions using CRM software info.aspiringmantra@gmail.com Required Candidate profile 1-3 years of experience in BPO Customer Service Strong communication skills for effective interaction with customers via (email, chat). Skill Set: B2 level communication info.aspiringmantra@gmail.com

Posted 3 days ago

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1.0 - 6.0 years

1 - 5 Lacs

gurugram, delhi / ncr

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Graduate Min. 1 yr exp. req. in international chat Package upto 6 LPA / 50K in hand 5 days working, 2 days off Rotational shift Gurugram Both side cab Immediate Joiner Contact-9220771924 Akanksha Required Candidate profile Graduate Need Immediate Joiners Only Need Excellent Communication skills

Posted 3 days ago

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0.0 - 5.0 years

1 - 4 Lacs

ahmedabad

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**International BPO Voice/Non Voice Process** -Fluency in English Required -5 Working day -Ready to work In Rotational Day/Night Shift (WFO) @Ahmedabad - Salary (26k-40k)+ Incentive + Night Allowances Contact HR/Share CV -8200326423

Posted 4 days ago

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1.0 - 4.0 years

3 - 4 Lacs

gurugram, jaipur

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Greeting from KVC CONSULTANTS LTD. We are hiring for International Email Process for Jaipur Location. JOB DESCRIPTION | Customer Service Executive (International Email Process) Location: Jaipur Job Role: Customer Service Executive International Email Process Salary Package: CTC: (35K – 37K) + 1K PLI In-hand: UPTO (30K – 32K) Eligibility Criteria: Graduate (Any discipline) Minimum 1 year of BPO experience (mandatory) Good written communication skills Comfortable with international process & email support Interested candidates can Call or Whatsapp resume on below mentioned Number's Huda : 9628373766 Simran : 9821182647 KVC CONSULTANTS LTD NO PLACEMENT CHARGES

Posted 4 days ago

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0.0 - 3.0 years

1 - 4 Lacs

mumbai, thane, mumbai (all areas)

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Process: RELIANCE RETAIL – (Inbound Voice Process) -HSC & Above | Freshers Eligible | Min 6 Months Exp. -Versant 4-5 Comm. Mandatory -Salary: Up To 20,000 Inhand -Rotational Day Shift -Weekly Off: 1 Rotational -Pickup & drop from Thane Station Required Candidate profile Eligibility:Min HSC Pass Good Communication Required Location: Wagle Estate, Thane More Detail Call: HR Rashi - 7030022509 Perks and benefits Career Growth Opportunity !

Posted 4 days ago

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0.0 - 5.0 years

2 - 4 Lacs

gandhinagar, ahmedabad, vadodara

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JOB TITLE: Chat Service Representative - Work from Office @ Ahmedabad Site- CTC: 30,000 to 40,000 (based on experience and last drawn salary) Job Responsibilities: Respond to customer inquiries via chat and email Weekly Off: Two rotational days Required Candidate profile Should be ready to move to Ahmedabad Must Have Excellent Command On Spoken English and Written Flexible to work in rotational shifts Perks and benefits House Allow +Food Allow + Transportation Allow

Posted 4 days ago

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Exploring Web Chat Jobs in India

The web chat job market in India is thriving with numerous opportunities for job seekers looking to work in customer service, sales, tech support, and other roles that involve interacting with customers through online chat platforms. With the rise of e-commerce and online services, companies are increasingly utilizing web chat as a means to provide instant support to their customers.

Top Hiring Locations in India

If you are looking for web chat jobs in India, some of the top hiring locations to consider are: 1. Bangalore 2. Hyderabad 3. Pune 4. Chennai 5. Mumbai

These cities are known for their vibrant job markets and have a high demand for web chat professionals.

Average Salary Range

The salary range for web chat professionals in India can vary depending on factors such as experience, location, and the company. On average, entry-level web chat agents can expect to earn between ₹2-4 lakhs per annum, while experienced professionals can earn upwards of ₹6-10 lakhs per annum.

Career Path

In the web chat industry, career progression typically involves starting as a Web Chat Associate or Customer Support Executive and then moving on to roles such as Team Lead, Quality Analyst, and Manager. With experience and additional skills, one can also transition into roles like Operations Manager or Business Analyst.

Related Skills

In addition to proficiency in web chat platforms, web chat professionals are often expected to have skills such as: - Customer service skills - Problem-solving abilities - Excellent communication skills - Multitasking capabilities

Interview Questions

Here are 25 interview questions for web chat roles:

  • What experience do you have with web chat platforms? (basic)
  • How do you handle irate customers in a web chat environment? (medium)
  • Can you give an example of a successful upselling experience you had through web chat? (medium)
  • How do you prioritize multiple customer chats simultaneously? (medium)
  • What strategies do you use to ensure customer satisfaction through web chat? (medium)
  • How do you handle technical issues raised by customers in a web chat setting? (medium)
  • Describe a challenging situation you faced in a web chat interaction and how you resolved it. (medium)
  • How do you ensure data security and privacy while handling customer information in web chat? (medium)
  • What metrics do you think are important to track in a web chat environment? (medium)
  • How do you stay updated on product information and company policies to provide accurate support through web chat? (medium)
  • Can you explain the difference between synchronous and asynchronous communication in web chat? (advanced)
  • Have you worked with any chatbot systems in the past? If so, how was your experience? (advanced)
  • How do you handle confidential information shared by customers during a web chat session? (advanced)
  • What measures would you take to improve the efficiency of a web chat team? (advanced)
  • How do you approach training new team members on using web chat platforms effectively? (advanced)
  • Describe a time when you had to de-escalate a tense situation through web chat. (advanced)
  • How do you ensure consistency in tone and messaging across all web chat interactions? (advanced)
  • Can you discuss a situation where you had to collaborate with other departments to resolve a customer issue through web chat? (advanced)
  • How do you handle multiple chat sessions while maintaining quality and accuracy in responses? (advanced)
  • What steps would you take to proactively address common customer issues in a web chat setting? (advanced)
  • Have you ever implemented any process improvements in a web chat team? If so, what were the results? (advanced)
  • How do you handle a customer request that goes beyond your scope of support in web chat? (advanced)
  • Can you discuss a time when you had to troubleshoot a technical issue for a customer through web chat? (advanced)
  • How do you ensure compliance with company policies and regulations in a web chat environment? (advanced)
  • What are your thoughts on using AI and machine learning in web chat customer support? (advanced)

Closing Remark

As you prepare for web chat job interviews, make sure to showcase your communication skills, problem-solving abilities, and knowledge of web chat platforms. With the right preparation and confidence, you can land a rewarding career in the web chat industry in India. Good luck!

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