2926 Web Chat Jobs

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1.0 - 4.0 years

3 - 4 Lacs

hyderabad

Work from Office

Hiring for Non-Voice process Ensure customer satisfaction and provide professional customer support through chat & mail. Maintaining a positive, empathetic, and professional attitude towards customers at all times Qua : Graduate & Undergraduate Required Candidate profile Should Have a Minimum 1 Year Of Experience in Semi Voice / Chat / Mail Should be Fluent In English Responding promptly to customer enquiries regarding their bank accounts. Hr Bhargavi - 9182294454

Posted 14 hours ago

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0.0 - 2.0 years

2 - 2 Lacs

hyderabad

Hybrid

Greetings from Sutherland ! Currently we are hiring for International non Voice Process for Freshers and experienced both!!! Role & responsibilities An International non Voice Process Job is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S., Dubai etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Perks and benefits You'll develop your emotional intelligence .you'll learn your product or service, inside and out you'll build transferable Skills. you can educate customers without selling. you can develop a side project. you'll learn how to effectively...

Posted 14 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Urgent requirement for customer care (Hyuga life) - inbound and mail chat - HSC/Graduate - fresher and experience - good english communication - shift timings 9:30pm to 6:30pm - salary up to 18k in-hand and 22k CTC Required Candidate profile Qualification- 12th and above Location: wagle industrial estate Thane West Apply Now ! Contact for more information HR Pratiksha 8698488197 Perks and benefits Competitive Salary With Friendly work culture !

Posted 14 hours ago

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0.0 years

2 - 3 Lacs

gurugram

Work from Office

Hiring for International Chat - Banking Process Graduate / Undergraduate Freshers can apply. Salary 2.50 LPA 2500 MIV Night shifts 5 days working Roster Off Cabs Gurgaon Call/WhatsApp Tushar 9910991340 Required Candidate profile Candidate must have excellent written skills. Must have good typing speed. Must be an immediate joiner. Perks and benefits Incentive Cabs Monthly MIV

Posted 15 hours ago

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0.0 - 2.0 years

2 - 4 Lacs

siddipet, warangal, hyderabad

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Hiring for Voice Process and Banking Should be having experince in International Voice Process for 1 years 5 Working days ,Rotational Shift Salary upto 5 L.P.A Depends on last salary Aushi-6357157173 Gaurika-9336116522 Required Candidate profile Mandatory to have experince International Voice process for 1 years Immediate joiner Only work from office Perks and benefits Incentives,allowance, PF, ESI, Cab

Posted 16 hours ago

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1.0 - 6.0 years

4 - 5 Lacs

gurugram

Work from Office

Hiring for International Chat - Banking Process Graduate with 1 year exp into chat can apply. Salary upto 36k Inhand 2500 MIV Night shifts 5 days working Roster Off Cabs Gurgaon Call/WhatsApp Arsha 9810963815 Required Candidate profile Candidate must have excellent written skills. Must have exp into chat. Must be an immediate joiner. Perks and benefits Incentive MIV 2500 Both side cabs

Posted 17 hours ago

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0.0 - 5.0 years

3 - 5 Lacs

mumbai, thane, navi mumbai

Work from Office

Hiring for Multiple Roles! Phone Banking Officer Customer Relationship Manager Service Assurance Manager Escalations Manager Video KYC Officer Virtual Relationship Manager Personal Banker on Call Apply Now Call: 9137797705 hrutika Required Candidate profile No Field Job! Work from the bank’s own contact center handling customer queries over the phone. Knowledge of banking processes, credit cards, insurance, or mutual funds is a plus. Visit: www.hyfly.in

Posted 18 hours ago

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2.0 - 7.0 years

3 - 5 Lacs

hyderabad

Work from Office

We have vacancy for International Chat support for Hyderabad location Excellent communication required Chennai, Hyderabad location. Work from office. Hyderabad - Min 2 yrs Experience is mandatory- Max sal up to 5.5 lpa Chennai - Fresher & Experienced both can apply , max salary is 4.3 lpa. 2 days rotational off. Both way cab provided. Excellent written and verbal communication is required. Graduation mandatory. Pls call Pavitra 9962138989 for more info Immediate joining is required Thanks, Pavitra 9962138989

Posted 19 hours ago

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1.0 - 5.0 years

3 - 4 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support - Chat Support Key Highlights: 1: Graduate/UG with min 1 year experience in International Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consult...

Posted 19 hours ago

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1.0 - 5.0 years

4 - 6 Lacs

noida, new delhi, gurugram

Work from Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 12 months experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec...

Posted 19 hours ago

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1.0 - 5.0 years

4 - 5 Lacs

noida, new delhi, gurugram

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Neares...

Posted 19 hours ago

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1.0 - 4.0 years

3 - 4 Lacs

new delhi, gurugram, delhi / ncr

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 Year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day and Evening Shifts 4: 5 Days Working 5: Both Way Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C...

Posted 19 hours ago

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1.0 - 4.0 years

3 - 4 Lacs

new delhi, gurugram, delhi / ncr

Work from Office

Hiring for Leading ITES Company In Gurgaon for Chat Support. Key Highlights: 1: Graduate with min 1 year experience in International Chat Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Se...

Posted 19 hours ago

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1.0 - 4.0 years

2 - 3 Lacs

gurugram

Work from Office

Customer support - International Chat Process Undergrad/Grad with 1 yr exp can apply No Btech/B.E. Salary upto 3.50 LPA(22k in-hand) MIV upto 2500 Cab allowances upto 4k Loc- Gurgaon 24*7 Shifts 5 Days working

Posted 19 hours ago

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1.0 - 6.0 years

4 - 6 Lacs

gurugram

Work from Office

Hiring For International Voice Customer Service Process - 5.90 LPA - GGN Grad/UG's/ B.E./ B.Tech/ - Min. 1 Yr. Experience in Customer Service is Must Any Domain 24/7 5 Days Cabs Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 20 hours ago

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO Hiring For International Cell Phone Voice Process 4.00 LPA - Gurugram Grad/UG with 1Year Exp. with BpO B.E./B.TECH <60% & 1 Year Exp With BpO 9AM-9PM Shift 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

Posted 20 hours ago

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0.0 - 5.0 years

1 - 3 Lacs

gurgaon/gurugram

Work from Office

Hiring For E Commerce Non Voice Email Chat Process 23K Per Month Grad/UG/ Fresher Can Apply. 5 Day 24/7 Both Side Cab WFO Call-Dipankar@9650094552 Email@ jobsatsmartsource@gmail.com

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1.0 - 6.0 years

1 - 4 Lacs

gurgaon/gurugram

Work from Office

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA - GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Posted 20 hours ago

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0.0 - 5.0 years

1 - 4 Lacs

kolkata, park circus, newtown

Work from Office

Hiring International Blended Chat and Voice Process Customer Support Associate Location : Kolkata (Work from Office) CTC- 3.60LPA For Blended Fresher CTC - 4.10LPA For Blended Experience CTC- 2.50LPA-3.10LPA For Chat Experience - 0- 1 year of experience in any Domain Call/ WhatsApp - 9147047911 9147047910 9073639536 9007152957 If you are not getting any response then please share your cv below mentioned number 9007152578, 8620034086 Eligibility: Education: HS & Graduates only Excellent written English communication Willing to work in rotational Night shifts 5 Working Days Selection Rounds: HR Interview Assessments: Operations Round Job Highlights: International Chat process International Voi...

Posted 1 day ago

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1.0 - 5.0 years

4 - 6 Lacs

noida, new delhi, gurugram

Work from Office

British Telecom- hiring for Premium Chat Process. We are hiring UG/Grad 1 Year chat experience can apply. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal and written communication skills. The candidate must be staying or ready to relocate to Delhi/NCR. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of customers via Chat primarily. Desired Candidate Profile Any UG/Grad - UG/Graduate both can apply Only Experienced can apply Perks and Benefits Maximum CTC - upto 6 LPA + plus other perks Location - Gurgaon Contact- 9811770437 (Vanshika).

Posted 1 day ago

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1.0 - 6.0 years

4 - 5 Lacs

noida

Work from Office

Any Grad / UG with min 1 Year International Chat Process 5 Day Working || 2 Off's Rotational Shift's Location - Noida Both Side Cab Salary - 4 to 5.5 LPA Need Immediate Joiners For more Details Call & WhatsApp HR Bhumika @ 9999366517 Required Candidate profile Candidate Must have Good communication skills with Dual chat Concurrency Need immediate joiner Perks and benefits Cabs & Incentives

Posted 1 day ago

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0.0 - 5.0 years

1 - 3 Lacs

thane, navi mumbai, mumbai (all areas)

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Customer Support Executive – AKASA Airlines Location: Turbhe, Navi Mumbai Freshers/Exp (6+ months), Versant score 4+ Salary: 18,500–24,000 In-Hand Shifts: Male–Rotational, Female–Day Shift Full-Time | 1 Weekly Off Required Candidate profile Eligibility: Freshers or candidates with 6+ months Exp Location: Turbhe, Navi Mumbai More Detail Call: HR Mayuresh - 9822643973 Perks and benefits Career Growth Opportunity !

Posted 1 day ago

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0.0 years

2 - 2 Lacs

gurugram

Work from Office

Chat Process Executive Non voice process Undergrad/Grad fresher can apply Salary upto 2.50 LPA MIV upto 2500 Cab allowances upto 4k Location- Gurgaon Rotational Shifts Rotational Offs 5 days working

Posted 1 day ago

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0.0 - 5.0 years

3 - 4 Lacs

bengaluru

Work from Office

Greetings from IntouchCX ! We are currently Hiring for International Non Voice Process | Email support and Chat support Contact : HR Prabhavathi Phone number : 7483273683 Email ID : Prabhavathi.v@intouchcx.com Interview Details Date: Mon - Friday Time: 10:00 AM 3:00 PM IST Venue: IntouchCX, No. 92/1B, Konappana Agrahara, Electronic City Phase 1, Bangalore 560100 Landmark: opposite to Kauvery Hospital Location: Bangalore( Face to Face Interview) If you're interested in this position, you can revert me back or you can directly contact me 7483273683 . This role involves: Having daily interactions with the customer to handle issues from end to end via chat & Email. Going the extra mile to engage...

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0.0 - 3.0 years

2 - 3 Lacs

chennai

Work from Office

Greetings from Sutherland!!! (Walk in detail) Walk in candidates mention "Bharani HR" on Top of your resume. Monday to Friday (10 AM - 1 PM) A1 Block, Ground floor. Contact : Bharani - 7695999758 We are hiring candidates for International NON Voice Process - Customer Support Job Criteria: 1) Immediate joiners required Should be available to join us in the month of September. 2) Excellent verbal communication skills 3) Freshers and tenured can apply Shift Timings & Off: 5-day work week with rotational shifts Predominantly night shifts Compensation: CTC: 2.25 LPA to 2.75 LPA (varies based on candidate experience) Additional Information: Work from office Two-way cab facility available upto 25km...

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Exploring Web Chat Jobs in India

The web chat job market in India is thriving with numerous opportunities for job seekers looking to work in customer service, sales, tech support, and other roles that involve interacting with customers through online chat platforms. With the rise of e-commerce and online services, companies are increasingly utilizing web chat as a means to provide instant support to their customers.

Top Hiring Locations in India

If you are looking for web chat jobs in India, some of the top hiring locations to consider are: 1. Bangalore 2. Hyderabad 3. Pune 4. Chennai 5. Mumbai

These cities are known for their vibrant job markets and have a high demand for web chat professionals.

Average Salary Range

The salary range for web chat professionals in India can vary depending on factors such as experience, location, and the company. On average, entry-level web chat agents can expect to earn between ₹2-4 lakhs per annum, while experienced professionals can earn upwards of ₹6-10 lakhs per annum.

Career Path

In the web chat industry, career progression typically involves starting as a Web Chat Associate or Customer Support Executive and then moving on to roles such as Team Lead, Quality Analyst, and Manager. With experience and additional skills, one can also transition into roles like Operations Manager or Business Analyst.

Related Skills

In addition to proficiency in web chat platforms, web chat professionals are often expected to have skills such as: - Customer service skills - Problem-solving abilities - Excellent communication skills - Multitasking capabilities

Interview Questions

Here are 25 interview questions for web chat roles:

  • What experience do you have with web chat platforms? (basic)
  • How do you handle irate customers in a web chat environment? (medium)
  • Can you give an example of a successful upselling experience you had through web chat? (medium)
  • How do you prioritize multiple customer chats simultaneously? (medium)
  • What strategies do you use to ensure customer satisfaction through web chat? (medium)
  • How do you handle technical issues raised by customers in a web chat setting? (medium)
  • Describe a challenging situation you faced in a web chat interaction and how you resolved it. (medium)
  • How do you ensure data security and privacy while handling customer information in web chat? (medium)
  • What metrics do you think are important to track in a web chat environment? (medium)
  • How do you stay updated on product information and company policies to provide accurate support through web chat? (medium)
  • Can you explain the difference between synchronous and asynchronous communication in web chat? (advanced)
  • Have you worked with any chatbot systems in the past? If so, how was your experience? (advanced)
  • How do you handle confidential information shared by customers during a web chat session? (advanced)
  • What measures would you take to improve the efficiency of a web chat team? (advanced)
  • How do you approach training new team members on using web chat platforms effectively? (advanced)
  • Describe a time when you had to de-escalate a tense situation through web chat. (advanced)
  • How do you ensure consistency in tone and messaging across all web chat interactions? (advanced)
  • Can you discuss a situation where you had to collaborate with other departments to resolve a customer issue through web chat? (advanced)
  • How do you handle multiple chat sessions while maintaining quality and accuracy in responses? (advanced)
  • What steps would you take to proactively address common customer issues in a web chat setting? (advanced)
  • Have you ever implemented any process improvements in a web chat team? If so, what were the results? (advanced)
  • How do you handle a customer request that goes beyond your scope of support in web chat? (advanced)
  • Can you discuss a time when you had to troubleshoot a technical issue for a customer through web chat? (advanced)
  • How do you ensure compliance with company policies and regulations in a web chat environment? (advanced)
  • What are your thoughts on using AI and machine learning in web chat customer support? (advanced)

Closing Remark

As you prepare for web chat job interviews, make sure to showcase your communication skills, problem-solving abilities, and knowledge of web chat platforms. With the right preparation and confidence, you can land a rewarding career in the web chat industry in India. Good luck!

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