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3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
Ziff Davis CNET Group, home to CNET, PCMag, Lifehacker, ZDNET, and Mashable, is looking to expand its social commerce content operations in India. We are currently seeking a dedicated Social Commerce Producer to oversee the daily deal content across various social platforms. As a Social Commerce Producer, your primary focus will be on social-first publishing, platform-specific strategies, and enhancing the visibility of Ziff Davis CNET Group Deals on platforms like Twitter, Facebook, and more. You will be instrumental in shaping the audience experience of our top shopping content across different platforms, transforming high-value deals into engaging community-driven moments. To facilitate real-time publishing and cross-functional collaboration, this role entails working closely with U.S. East Coast-based teams, requiring some flexibility in terms of synchronization hours and shared planning. It is essential to note that this role mandates the creation of original, human-generated content at all times. The use of any form of generative artificial intelligence tools for content creation is strictly prohibited as per company policy and any violations will lead to immediate termination of employment. **What You'll Do:** **Social Commerce Execution** - Publish daily shopping and deals content across various platforms for CNET Deals, PCMag Deals, and Mashable Deals. - Develop a consistent publishing calendar aligned with commerce editorial priorities and seasonal shopping cycles. - Craft platform-specific post copies and headlines to captivate audiences and drive engagement. - Transform deals content into compelling social formats such as static posts, threads, carousels, and Stories. - Organize polls and community activations to encourage positive engagement. - Cultivate a unique social voice for each brand while emphasizing a clear commerce focus. **Platform Growth & Community Impact** - Contribute to enhancing engagement rates, impressions, referrals, and follower counts on strategic platforms. - Utilize platform analytics to refine publishing strategies and test for optimal performance. - Monitor social shopping trends and identify opportunities for innovative content strategies. - Support longtail strategies and audience development through strategic posting and real-time engagement. **Cross-Team Collaboration & Support** - Collaborate closely with the CNET commerce editorial team and audience strategists to elevate the performance of top deals. - Engage with global teams across different time zones to coordinate editorial, social, and commerce activities. - Curate and present deals content for potential syndication on platforms like Apple News and Flipboard. - Coordinate lightly with other CNET Group departments for content planning and optimization. **Job Requirements:** - This is a remote position based in India. - Candidates must be comfortable collaborating across global time zones and coordinating with U.S.-based team members. **How We'll Determine Success:** - Growth in social follower base, engagement rate, and brand awareness. - Increased conversions from social content. - Strong brand presence for CNET, PCMag, and Mashable Deals across various platforms. - Development of repeatable playbooks and successful social commerce strategies. **Qualifications Required:** - 3-5+ years of experience managing professional social accounts, particularly in commerce, editorial, or media. - Proficiency in translating shopping content into feed-native stories. - Strong copywriting skills with an ability to create engaging hooks, value propositions, and call-to-actions. - Familiarity with publishing tools, analytics platforms, and content management systems. - Knowledge of internet and platform culture, especially in the tech shopping and deal discovery space. **Nice to Haves:** - Background in affiliate marketing or commerce editorial. - Experience in social video and image content production or editing. - Knowledge of tailoring content for Instagram Shopping, Pinterest, or social commerce integrations. - Understanding of audience behavior across different regions, particularly in the U.S. and India. #LI-CNETGroup #LI-SWZD,
Posted 1 day ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
We are seeking a highly skilled Senior UX/UI Designer with a strong background in creating innovative and user-friendly designs. In this role, you will engage directly with stakeholders, take charge of design tasks, and collaborate effectively within a dynamic work environment. The ideal candidate will possess exceptional proficiency in Figma and Design Systems, be adaptable to changing circumstances, and strike a balance between team collaboration and individual contribution while maintaining a positive and professional demeanor. With 6-8 years of experience as a User Experience Designer, you should have a solid foundation in product and web/mobile application design. A degree in B.Des/M.Des/MFA or an equivalent qualification is required. A comprehensive online portfolio showcasing detailed UX artifacts is essential. Proficiency in Product Design, Design Thinking, Usability, and Visual Design Principles is a prerequisite. Strong communication (both written and verbal) and presentation skills are a must, along with experience in working within team environments to achieve shared design objectives. Key Skills: - Proficient in Figma, Design Systems, and other design tools - Strong analytical and creative problem-solving abilities - Excellent written and verbal communication skills - Capable of delivering impactful presentations and influencing stakeholders - Collaborative mindset with a positive outlook and effective team-working skills - Passion for innovation and continuous enhancement of design practices Responsibilities: - Stakeholder Engagement: Collaborate closely with key stakeholders to gather requirements, present designs, and ensure alignment with business objectives. - Design Reviews and Iteration: Offer constructive feedback during design reviews to enhance deliverables for quality and usability. - Hands-on Design Work: Utilize advanced Figma skills to create wireframes, prototypes, and high-fidelity designs. - Cross-Team Collaboration: Work in tandem with designers and developers, maintaining a positive and solution-driven approach. - Innovation and Creativity: Develop innovative solutions for challenging design problems while upholding user-centered design principles. - Adaptability and Flexibility: Demonstrate adaptability to changing project requirements and timelines with a proactive attitude. - Communication and Presentation: Deliver compelling presentations of design concepts and explain design rationale effectively to stakeholders. - Design Thinking & Innovation Culture: Contribute to fostering a culture of design and innovation by applying design thinking techniques and promoting discussions on future vision and possibilities. - Ideation and Conceptualization: Utilize design thinking approaches, methodologies, tools, and processes to generate new ideas and concepts. In return, we offer: - A culture of caring that prioritizes inclusivity, acceptance, and belonging - Continuous learning and development opportunities to enhance your skills and advance your career - Engaging and meaningful projects that make an impact for clients worldwide - Balance and flexibility in work arrangements to help you achieve a harmonious work-life integration - A high-trust organization built on integrity and ethical practices About GlobalLogic: GlobalLogic, a Hitachi Group Company, is a leading digital engineering partner to some of the world's most innovative companies. With a focus on creating intelligent products, platforms, and services, we collaborate with clients to transform businesses and redefine industries through digital solutions.,
Posted 2 days ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
As part of the support team at Stripe, you will play a key role in delivering exceptional customer experiences to a diverse user base ranging from Independent Businesses to Enterprises. Your mission will be to ensure that all Stripe Users receive top-notch support, contributing to the growth and success of the company. Your responsibilities will include developing a deep understanding of Stripe's products and services, responding to customer inquiries promptly and professionally via email, diagnosing and troubleshooting issues with guidance from senior team members, and escalating complex issues when necessary. You will follow up with customers to guarantee their satisfaction, maintain detailed records of interactions, and actively participate in continuous learning initiatives to enhance your skills and knowledge. To excel in this role, you should possess a user-first mindset and enjoy tackling challenging problems. Strong English communication skills, analytical thinking, and problem-solving abilities are essential. You should be passionate about learning technical products, organized, and proactive in finding solutions. A process-oriented mindset, ability to collaborate effectively with cross-functional teams, and a track record of working well with external partners are also key qualifications we are looking for. This position is part of a 6-month Apprenticeship Intern Program scheduled to commence in mid-2025 in accordance with the Apprentices Act 1961. As an office-assigned team member, you are expected to spend at least 50% of your time in a local office or with users, depending on the role, team, and location. This in-office commitment fosters collaboration, learning, and support among team members, ensuring a balance between in-person interactions and flexibility when necessary.,
Posted 4 days ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As a Sales Support, you will play a crucial role in assisting the sales team with various administrative tasks to streamline operations and enhance productivity. Your responsibilities will include scheduling meetings, preparing sales materials, and managing client communications effectively. Additionally, you will be responsible for maintaining and updating the CRM system to track sales leads, client information, and ensure timely follow-ups for potential opportunities. Being the point of contact for inbound leads, you will engage with clients, answer queries, and coordinate product demos or webinars to showcase our offerings and address their needs. You will also be tasked with monitoring the sales pipeline, ensuring leads progress through each stage efficiently, and supporting the team in closing deals promptly. Collaboration is key in our organization, and you will work closely with the marketing, product, and customer success teams to align on sales strategies and ensure a seamless client onboarding experience. Your role will also involve organizing and managing sales events, webinars, and virtual meetings to engage with clients and prospects effectively. Furthermore, you will be responsible for generating regular sales performance reports and presenting insightful analysis on metrics such as lead conversion rates and sales trends. Your attention to detail and analytical skills will be crucial in identifying areas for improvement and driving the sales team towards achieving targets. Overall, this role offers a dynamic opportunity to contribute to the success of our sales operations through efficient support, strategic collaboration, and data-driven decision-making.,
Posted 6 days ago
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