DESCRIPTION Respond to customer queries via phone, email, or chat in a timely and professional manner Diagnose and troubleshoot Email and Web Hosting Invoice Generation Renewal Reminders Payment Follow-up Client Telephonic Support

Responsibilities: Bachelor's degree 1+ year in IT Services sales industry Experience in full sales cycle including deal closing Demonstrated sales success Strong communication and presentation skills CRM experience is preferred

We are seeking a QA cum IT Project Coordinator with at least 1 year of experience to become a valuable member of our team. This position presents a fantastic opportunity to enhance your expertise in quality assurance, project management, and collaboration across teams. You will be involved in various projects related to UI/UX design, website development, WordPress, and mobile app design. As a QA cum IT Project Coordinator, your responsibilities will include understanding and analyzing client requirements to ensure thorough documentation of specifications. You will be tasked with organizing and drafting detailed scope of work (SOW), RFP, functional documents, and business requirements. Additionally, you should possess experience in creating wireframes, user flows, and possess a basic understanding of UI/UX design. Estimating project timelines and costs in collaboration with the team will also be part of your role. A key aspect of this position is to closely coordinate with clients and effectively manage communication between development, design, and QA teams. Your ultimate goal will be to guarantee that project deliverables not only meet client requirements but also adhere to quality standards. The ideal candidate should have a strong grasp of project management tools and methodologies such as Agile and Waterfall. Moreover, basic knowledge of web technologies including HTML, CSS, JavaScript, and familiarity with WordPress are essential. Proficiency in mobile app development and working knowledge of UI/UX design tools like Figma, Sketch, and Adobe XD would be beneficial. Exceptional communication skills are crucial for successful interaction with clients and team members. This position requires 1-2 years of relevant experience and is based in Noida. The salary for this role is negotiable based on the qualifications and experience of the right candidate. The industry focus is on IT Software/Services, and candidates from any graduate background are welcome to apply.,