Credit Control Manager

Position: Senior Manager – Credit Control

Location: Delhi NCR

Job Summary

Senior Manager – Credit Control

Key Responsibilities

• Manage the complete

  credit control and collections cycle

  , from customer follow-ups to closure and reporting.
• Handle

  large corporate accounts

  , ensuring timely payments and resolution of discrepancies.
• Conduct

  regular customer meetings

  for payment follow-ups and issue resolution.
• Perform

  timely account reconciliations

  and payment adjustments in

  SAP

  .
• Ensure accurate

  customer reconciliation

  , including

  TDS reconciliation

  .
• Monitor and analyze

  DSO, provisions, and ECL

  , including root cause analysis for delays or risks.
• Prepare and present

  MIS reports, dashboards, and PPTs

  for management review.
• Develop and track

  Forecast vs. Collection

  reports using advanced Excel skills.
• Coordinate closely with

  Sales, Finance, Tax, and Billing teams

  to resolve billing, taxation, and collection-related issues.
• Ensure compliance with internal policies and best practices in credit management.
• Support process improvements to enhance collection efficiency and reduce outstanding receivables.

Required Skills & Competencies

• Strong background in

  Credit Control

  (experience in the

  IT / Software industry preferred

  ).
• Excellent

  written and verbal communication

  skills.
• Strong analytical and

  problem-solving abilities

  .
• High proficiency in

  MS Excel

  (spreadsheets, reconciliations, forecasting, MIS).
• Good understanding of

  SAP

  for account reconciliation and payment adjustments.
• Sound knowledge of

  DSO, ECL, provisions, and reconciliation processes

  .
• Ability to manage stakeholders and work collaboratively as a

  team player

  .

• GST knowledge

  will be an added advantage.

Qualifications & Experience

• Education:

• 10+2 with a minimum of

  60%

• B.Com / M.Com

  (mandatory)

• Experience:

• Minimum 6 years

  of experience in Credit Control

• Total experience: 5–8 years

  , preferably in an

  IT / Software company